Had a great experience here. Needed a RV for a work related trip so I could bring my family along. Had a solid selection and found an amazing 90s model Rambler for a fair price. Frankie was very helpful and got me the info I needed to prep a loan. Then when my bank didnt want to underwrite it, they offered us a good deal for a better interest rate, The down payment was a little steep, and when I called to let them know we couldnt quite hit the mark, the owner answered, After Hours, and offered to take $2000 off the down payment. These folks really want to help you get what you need, and they are extremely fair minded and genuinely want to get you set up with a good vehicle. I had a great experience and look forward to dealing with them on my next 9 to 5 vehicle.
What a bunch of good old boys to work with. I have never been treated so well and had a process goes smooth smooth.
BerkenKotter Motors was extremely helpful of my situation thank you Dan and Alan for all the Help!!
Havent made a purchase yet, but definitely working on it. The staff and sales are so accommodating and knowledgeable. They work on giving what you want and need at an obviously fair price
Recently helped my mom purchase an RV from Berkenkotter. The staff were very professional, helpful and efficient. After a several month ordeal purchasing a vehicle from Phil Long Ford, I was very pleased with the experience buying here. I highly recommend them.
Fastest, easiest application process and friendliest group of people. Not your typical car salesmen. They do everything they can to make you comfortable with the decision on buying a vehicle. Again, great group of people. I would highly recommend anyone checking them out! Thanks guys.
Just found out the vehicle I bought was in a wreck right before I bought it. The AutoCheck they provided was clean, of course. I guess my fault... should have done a PPI or bought the CarFax myself. Just a warning here, always do a PPI.
Go here for an affordable but sturdy truck and or RV ❤ great service and helped us make our Rv living dream come true
Sales Representative didnt know anything about his own inventory. The unit we looked at was rubbish.
Love them so much. I am a newly college student and they really helped me find the prefect car match at an amazing price! Car was shiny and sooo clean!!! Thank you so much, Dan and BJ!!
They have no problem selling an unsafe vehicle that has severe rust issues and is falling apart With the sway bar is completely detached due to the rust deterioration see the photos. What concerned me the most is The sales person was not phased and didn’t seem to care When I brought this to his attention that this is terribly unsafe, it seems like he knew about it.I was looking to buy this for our family, but will steer clear of this dealership!
Amazing service!! Met Dan Berkenkotter, the owner. He helped us find some equipment we needed ASAP. Dan went above and beyond. He was kind and generous. His staff was helpful as well!! Great people!!
The staff is great to work with. Everyone is very friendly. After my vehicle was broke into by a bear, I took my vehicle to Berkenkotter Motors and they did a great job detailing our vehicle Thank you for taking care of our family vehicle.
Wade at the Castle Rock location was awesome! He was very friendly and knowledgeable. Also, the crew there was very great with our 5 kids. Will definitely buy another vehicle from them.
Great staff. Very friendly and no pressure. Great selection. Ask for Allen. He was great to work with. Highly recommend. Very happy.
I ask references in my neighborhood group for mechanic place after I got service estimates from my Nissan dealership almost 1K, and Dan Berkenkotter wrote me back said he will change my brake pads for free.Dan and Chris spend almost 1 hour checking everything from estimate list, showing me everything, nothing have to be done at that moment, but now I know where to go if I need service for my vehicle.Thank you so much for your kindness and help.
These people are really great. Very helpful and friendly. They have a ton of cars, trucks, suvs, travel trailers and boats. All makes and models also any year. Prices are not very negotiable though ( so they say, because they are close to thier cost). But posted Prices are very reasonable. We drove almost 300 miles to get there because of Prices. They have financing ( in house) available ( but you have to be from Colorado, or they use local credit unions to find you financing). I highly recommend you visit them first ( or at least before) if youre interested in getting a different vehicle.
I bought a super cool 1970 F250 for my daughter a few years ago, and got a smokin deal on it at $1000 out the door! It needs a lot of love, but I bought it specifically to teach her to work on her own truck (kinda a right of passage in our family). This thing has zero rust on it, and is straight as an arrow. Hopefully well have it up and street legal in a few more months (our lack of time and funds, not the fault of Berkenkotter). Thanks for keeping cool gems here and there for those of us who love and appreciate our classics and see the value in them :)
We came to Berkenkotter looking for a travel trailer with a bunkhouse for our grandkids and new they had one in stock. Soon as we walked in the door we felt welcome and not only did we get our camper, we got a better deal then listed!!! Wade our sales associated was the best and everyone else had great attitudes!! I will not only recommend this place to others I will continue to do business with this place!!!!
The owner is patently rude, easily offended, and doesnt seem to understand what normal operation and maintenance of a vehicle is supposed to be. He doesnt understand good customer service, let alone how to communicate or hold a conversation without interrupting, talking over you, prejudicial, and will make repeated attempts to insult you and your friends or family. I think its a learned strategy over the years of how to get rid of people who have complaints after a sale. Most of the employees seem smug, lazy, careless, and arrogant; and their shop mechanic lied about using an OEM part that they replaced prior to the sale. Luckily, our salesman seemed nice and tried to do a good job but, after all was said and done, Id never recommend anyone buy a car from these people.
Happy with my car and Allan is great to work with
Bought a Gently Used 2013 Coachman Apex 31 foot Camper . Salesman Frank was Great !! Service folks Eduardo was Fantastic!! He was so helpful getting me through the process of what and what not to do being my first camper.5 weeks later we had a small issue with the slide and Dan Berkenkotter was so helpful with telling me to bring it on down and they hopped right to it and go me in and out.
Very helpful and friendly. Honest sales people.
The entire staff that we had contact with were so nice and helpful. Bought our first camper and we couldnt be happier. The guys in the shop helped us with our sway bar and I loved all of the PPE and precautions that were in place during this time. Thank you Frank!
Bought a silverado truck off of them and had to fix a boost leak and put tires on it and they had to take it back after I bought it and fix a exhaust problem but its been a great truck i just wish there mechanics were better at looking stuff over but I got a great deal on the truck and Marco my sales guy was amazing and will and have recommended people to buy vehicles from here but have a mechanic you trust to look at there cars 1st before buying i my self will purchase from them again
1st- Not even 1 person came out to speak with us!!2nd- Car lot covered in ice & snow - There was no salt put down to remove ice! No one made any attempt to remove snow around any vehicles or even a path to walk on!3rd- No available spots to park, had to park across the street.4th- We went to look at motorhomes, all of them showed signs of being worked on! You couldnt even open a door to look inside of motorhomes! The 1 I did get into, I literally had to get my knee on the floor & pull myself up to get inside. Whilr walking through in the back bedroom the wall had a leak & was torn apart.In my opinion a wasted trip!!
I’ve never had an experience that went as well as this one did when coming to buying a car and being taken care of. Bj and Dan helped me through an extremely rough time. Not only giving me a killer deal on a very nice car that only had one owner previously and only 45,000 miles on it! They went above and beyond after I left the lot with a few issues I’ve had and they didn’t even hesitate to help. I never felt pressured into something I didn’t want to do and they constantly looked for what I needed until they could fit my needs and budget. They treat me like family and we just meat. I recommend them to everyone. Their warranty add on for the vehicles are more than worth it. It has kept my car to be able to be fixed even though it was a buy as is vehicle. They constantly do what’s best for everyone and I admire it so much! Thank you for helping me find the car that was closest to my dream car and making it so easy to stay on the road even after leaving the lot. I will be coming back to this place with whomever asks me needs a car! Thank you so much for doing everything in your power to make sure I’m taken care of! They go above and beyond!
Worst dealership ever. Seem trustworthy in the beginning and make it seem like a steal of a deal... bought a used truck four months ago and have had to replace almost $6,000 worth. Will never buy from them again.
We backed out of one deal because Alan couldnt give us information about a repair. So, we kept checking their website and found a few 5th wheels that we liked. After a few emails and phone calls, we felt as though they didnt want to deal with us. I had a friend call about one of the 5th wheels that we were told was sold, it is in fact still available just not to us apparently. I gave two stars because Frankie was polite and professional on the phone and responded quickly to my emails.
I only buy automobiles (used) locally from Berkenkotter Motors, because over the past 10 years it’s been a straight-forward process, and the customer service is superior to any mega-dealerships that treat you as just another profit. If you understand the importance of an honest, no-nonsense customer experience then pay a visit to one of the best sales representatives (Frankie Mendola) and owner Dan Berkenkotter down at the South Castle Rock, CO lot. Very good people who care about customer needs/satisfaction!!! Be wary of bad reviews, because Dan will never let even a minor issue go without resolution.
This place sold my daughter and her mother a car they said was in good shape and had been inspected. Since we had the car it hasnt run and it unreliable. weve gone back to them numerous times to try to get them to fix it and do the right thing but they try to do very minimal and completely change after youve bought the car. Dan the owner is just as rude and he stated that he does so bad cars time to time and it depends on whether he likes you on whether he will help you or not. They give small car dealerships that bad reputation and come across as sleazy and that customer service. Do not buy a car here without getting inspected by third-party youre much better off going to a large reputable dealership. Regret ever doing business with them.
Excellent staff that are friendly, knowledgeable. They go out of their way to take care of you. We have purchased a few vehicles from them and every time has been a pleasure. They have an excellent mechanic staff that will take care of you after the sale.
Awesome people to work with!
I had a great experience. I saw the vehicle in Parker but was able to close the deal in Castle Rock where I live. There were No problems. Price fair, attention to detail excellent. I still enjoy the cayenne sauce.
Really good people there they were honest and easy going no pressure
I cant even put into words how unprofessional Steve was today. Reading the snide responses from ownership of this dealership it doesnt surprise me. The belittling, disrespect, and arrogance seems to start from the top and work its way down. Not to mention many of the good reviews are from employees.
I didnt go there to buy a car, I went there to get my VIN inspected to get my plates. Everywhere else charges $20+ dollars and he did it for free, and was super nice. IF my truck ever dies, this will be the first place I look to get another. I would not hesitate to trust him.
I drove a jeep from Berkenkotter Motors for 4 years, and just bought my new Toyota from them. They are so helpful, Frankie and Dan helped me, and they were awesome as it was my first time buying a car on my own. They went above and beyond to help me out and make sure I understood everything. Frankie is a delight to work with! I highly recommend Berkenkotter Motors!Thanks guys
Im picking up my car tomorrow but I am super happy with everything! From the guys at the shop to the car and all of it. Thank you so much!
A great car buying experience! Not your typical used car sales people either. They were amazing. I recommend them highly!
I bought a 2010 Audi A5 2.0T with approx. 65,000 miles from Berkenkotter, I experienced a no pressure sales process and easy finance options. I do not usually buy warranties but the warranty sold by Berkenkotter was reasonably priced and was very comprehensive, so I purchased it. I noticed after driving the car it was consuming a quart of oil every 600 miles and periodically the check engine light would come on for a turbo under boost fault. I took the car back to Berkenkotter, the oil consumption was a known issue with this model of car and was at one time covered by Audi under a recall program, this particular car had timed out of that recall. Dan at Berkenkotter loaned me a car off of his lot, investigated the issues and not only replaced the turbo but did the work Audi would of done under the recall to correct the oil consumption issue. Technically some of the work was not covered under the warranty but Dan honored it anyway. The responsiveness and service received was first class and would not hesitate to work with them again when I need my next vehicle. A few years ago I consigned an F450 with them, had a very similar experience, they sold the vehicle in a short period of time with very fair rates. Very Pleased!
Love this dealership! Amazing service, down to Earth and honest folk. Recommend them for a used vehicle dealer in Castle Rock.
Steve with the Castle Rock dealership is arrogant and rude. He lacks any customer service skills. He was so rude I didn’t even bother going forward with financing.
This was a terrible place to deal with. We wanted to buy a truck and camper at the same time and the guy who helped us acted like we were inconveniencing him. We were told that the price on the car and camper were the price and there was no negotiating! We were told that for the truck we had to have 25% down and for the camper we had to have 30% down and that was there policy regardless of your credit. We left extremely disappointed. We came all the way from Southern Colorado to buy from them. It was a horrible experience and we wouldnt recommend them to anyone!
Excellent customer service...took multiple calls and answered all our questions. Cleaned our purchase and ensured all systems worked properly. Paperwork was smooth and efficient. Great place.
I Bought a used camper trailer from here recently. After being to many dealerships with very pushy salesmen, it was nice not to feel any pressure from the sales people here. Its not your typical dealership, definitely a lot more relaxed. They gave me the space I needed to spend a good chunk of time alone just walking around inspecting the inside and outside of the camper. If I had a question there was someone to answer and a mechanic close by for further questions. I enjoyed finalizing the paperwork with Frankie, which was a quick and easy process. Overall I had a good experience.
Eddie and Wade were extremely helpful and knowledgebale with helping us buy our motor home. This is the first motor home we have purchased and they educated us on how everything works and gave us a lot of good information and tips on how to best utilize it and save energy on the battery and generator. The staff checked the vehicle to ensure everything was in good working condition before we purchased the motor home, Eddie made some small last minute repairs and even helped us with questions after we purchased the vehicle! Wade was also willing to stay after hours to help us with our financing since my husband works late.
Berkenkotter Motors shopping has been a great experience for my family and me. Dan and BJ have really helped us out when we were in need! They will go above and beyond for you. Thank you guys a lot!!!
Showed up right at 9am, was in and out in two hours. Traded a vehicle and left with exactly what we wanted. It was quick and we loved the experience we had!
These guys helped me out when I really needed cash for my car. They gave the highest price of all the dealerships I went to. I was in and out in 30 minutes. I will definitely use them when I buy my next car.
One of the best car companies i have ever done business with. I got a 2006 Dodge 1500 in April of 2018. Unfortunately we had an accident on the 5th of August. Called them up and got the ball rolling for getting another vehicle. I am so glad to have gotten their insurance it is great.. I was at the office yesterday the 7th and got a truck that i am totally in love with.. Thank you Dan and Wade for helping me. You are the company i will continue to use.. Thank you so very much.
Ok so Im changing my review on Dan Berkenkotter. I bought an rv from him that had a major issue and Dan is stepping up to the plate to help. It was a great deal to begin with so hopefully a happy ending
Had an issue with a RV I purchased from them.....Dan and Frankie went above and beyond to take care of it.....if you deal with them they will take care of you....its not about money with them, its about your satisfaction and their reputation.... absolutely amazing company and amazing staff....Lance Dawson.
Great people! They are all there to help and that includes the Owner. Again Great place and staff, love them all!
My wife talked with Frankie about a used travel trailer they just got in and then set up an appointment for us to take a look at it. When we arrived for our appointment Frankie was by the trailer where it was being detailed by awesome and friendly staff members. We liked what we saw and then started talking to Frankie about special financing options. Frankie got on the phone right away and called Dan who showed up within minutes. We told Dan our situation and he went above and beyond to make this deal possible without any hassle. Dan and Frankie sat down with us and offered us the best option which you simply cant get anywhere else. Frankie, Dan and the rest of the staff made us loyal future customers. You guys are truly the best and made our dream come true so we can travel anytime anywhere. Thank you guys so much for making this deal happen.
My husband and I purchased a car there last month. It was a very good experience. It was very low-pressure sales. We have never had such low-pressure sales, ever. I believe they want to make sure you are comfortable with the car and not annoyed that someone is around you telling you how you should buy the car. The first time we stepped onto their lot, we just said we were looking and they just let us look without bugging us, so we came back about 2 weeks later to see what else they had on their lot. Both times, Frankie was the one who helped us.When we decided to purchase a car, we told them the range of payment we were looking for. The challenge with getting a car in our family is not just needing to have a car we could afford, but having a car my husband can drive. He is very tall; not just any car is going to work where he can fit AND see what he needs to see through the window without something blocking his view. Dan, the owner, and Frankie, our salesman, went ABOVE AND BEYOND our expectations from any car dealership in helping us get the car we needed AND loved. My husband still has a smile on his face when he sits behind the wheel. He told me the other day that out of all the cars he has ever drove, this one he can see and fit the absolute best out of.They truly helped us with all our needs and it is obvious they truly desire to serve the people in our community of Castle Rock. Hey, they even give you hot sauce in celebration and you can get happy all over again every time you put it on your food! (Good car and hot sauce; what else could you want? Hahahahaha). If you want a good car with low sales pressure, check out one of their locations. I was told by Dan that they even have a location in Parker with a great new person on board, so dont be afraid to check them out.The car passed inspection with NO PROBLEMS. It is a GREAT CAR!! Some people are afraid to buy used cars because they fear they are buying problems. This is not always going to be the case. You have just as much risk at buying a new car that is a lemon. This will be my second used car; the first one lasting almost 15 years. Buying used cars is NOT ALWAYS a bad experience and can truly help your finances by not having to pay an exorbitant amount a month for a new car. I am sure this car we bought from Berkenkotter Motors will last a long time as well, as, again, everything passed inspection with no problems.Thank you, Berkenkotter Motors, for your help in assisting us in our needs. You guys are fantastic and if we ever have another vehicle need again, we will come back.
This is the first time I had been to Berkenkotter Motors and I am very pleased with the way everything was handled. I wont ever go to another dealership as long as I live in Colorado. My salesman was on top of things for me. I came in to test drive a vehicle that I had been looking at and told him it wasnt the right vehicle and him and I sat down and talked about what I really wanted out of a vehicle. He called me 3 days later and told me he found the one for me. I went in and test drove it and sure enough it was the one. The best part of it all was I filled out my credit app, went home then the next day went back and signed all the paperwork and then off I went with my new car. NO HASSLE WHAT SO EVER!!!! I will tell everyone about Berkenkotter Motors!!! Thank you all for awesome service!!!!
Clean up the car and sell it knowing its faulty and defective. thought they were a family company with a real moral compass and not like the other sleazy car lots, but that is just a front. they just want to get the cars they buy at auction for next to nothing off there lot as fast as they can, taking advantage of peoples trust. absolutely my fault for trusting, just really disappointing
Granted, THEYRE low pressure, but to the point of not being helpful? Cars too close together, most had hail damage, lot was trashy, and one of the workers thought it was more important to man a bbq grill than talk to potential customers, the other took a phone call and walked away while we were talking to him. NOT pleased, wont go back.
I will always go to Berkenkotter first when looking for a vehicle! Do not waste your time and money going to other car dealerships. Berkenkotters staff and sales team are extremely helpful and honest. They went above and beyond in every way. I would recommend them to anyone.
Go see Wade! Hes gonna work hard to make sure youre happy!
The salesmen were down to earth and were upfront and honest with us. They worked with us and made sure that they did everything they could to get us what we needed. It was the most pleasant experience Ive ever had purchasing a car. Their warrantee is above and beyond any others Ive seen as well. Highly recommend.
A little tough to find parking, but the guys working there are great.EDIT - After purchasing an RV from them almost 3 months ago we are STILL dealing with their trail of mistakes! Bought the Win-Win extended warranty - that was our first mistake. Mike is probably the worst person a dealership could choose to put in charge of such an important task. He refused to cover services that should have been covered under the warranty (I can only assume because he didnt feel like working that week); He wouldnt call to tell us the services were being denied, but instead the mobile repair guys THAT HE TOLD US TO CALL had to call and tell us; If you ever need to talk to him about covering something and he doesnt feel like talking that day(s) he just wont take your call - he screened our calls for 4 days when trying to get our RV fixed. It took a month of dealing with his nonsense before we called Berkenkotter himself to get a refund. NOW, were being told by the police that when Berkenkotter motors bought the RV from auction in another state that they didnt get the VIN verified or get the RV inspected in CO (both of which must be done when buying a vehicle and bringing it to CO to sell) AND they gave us a COPY of our temp tag. THE COPS ACCUSED US OF THEFT!All I can say at this point is that if youre bored and enjoy spending your evenings talking to the cops and your days trying to track down a childish warranty rep who screens your calls - go to Berkenkotter motors! These guys will take your money and leave you with a long trail of trouble that we havent even found the end to yet.
Horrible! We bought a 2003 Jeep Grand Cherokee with a warranty from them, within 24 hours it was back in their service shop getting fixed because our main rear seal broke and the windows stopped working. It was constantly in there shop for repairs for the time we had it. After almost a year of having the vechile, the motor in it had blown. They said ok thats no problem we will tow it to our shop and fix it. They finally called us almost 3 weeks later to tell us it was not fixable. We get a bill sayomg they where charging us 5,000 for a towing fee... Which is funny because that is about the same amount that was still owed for the vechile....
We bought a used camper from Frankie at this dealership a year ago so our family could enjoy the Colorado countryside. A year later, after pullin the camper out of storage, we discovered SEVERE water damage that had occurred well before we were sold the camper. I brought the camper back to the owner of Berkenkotter to discuss any options we had. Dan, the owner, worked tirelessly to get us out of that camper and into a much nicer and newer camper that will fit our family’s need well into the future! They took a very stressful situation and turned it into a positive experience! Thank you to Dan and Frankie and the staff at Berkenkotter Motors!
Well they got me in the camper that I wanted it took a little work but they got me in it, The interest rate was high the price seemed fair but I really like the camper so I guess for that I pay the price, if you’re looking for something and your credits not perfect they will help you get in the vehicle or RV that you need but you will need a significant down payment so far I’m very happy with the camper and experience was good, Sometimes Frankie comes across the wrong way but in the end he wants to make a deal it may not seem like it but he does.
Great group of guys and Dan the owner will go above and beyond to find you the car or truck you want at auction.
Dan and the guys are veey helpful and their mechanic is great!
My boyfriend says in light of the situation. The owner has reached out to him and is trying to resolve the issue. Thank you.
You told people at you can help them with a car but when they lost there job you take the car because you then have money to pay for the car you love take people lifes to and food out of there children mouth
No customer service, acted annoyed that we wanted to see a rv.
Wade was extremely helpful and patient.
What a great experience! This is the second purchase from Berkenkotter and the staff was great to work with!
Great Vehicles awesome service and they treat you like family.
The whole team at Berenkotter motors have been so helpful in every way. I bought a poontoon from them and every person I dealed with went out of there way to make sure the boat was in good condition and ready to put on the water. My family and I had a great time on the water and look forward to many more summers. I highly recommend Berkenkotter Motors to anyone looking for a fair deal and a great experince.
If you need a car or truck this place has great prices for you to buy a car or truck
Great guys ! Wade made it very easy to do business with. Thank you
They like to take pleope money and take there stuff I would buy one thing from them so I hope they go out of business
This dealer is fair and honest, I would go back again.
Quality service, used vehicles, and great people. Thanks Frankie
Willing to work with u to make sure u will leave with what u need
Basically, I was screwed.I found myself between a truck and a hard place. My truck that I had purchased from big Ford 3 years ago, had collapsed and I had had enough. I called up Harti at berkenkotter in colorado springs.He took my information, took down what I could pay down (not much) and then put me in touch with the castle rock guys Glenn and Frankie to get me taken care of.I hitched a ride down to wilcox and met with frankie. He helped me quickly, found me something within my price range that they could finance in house to avoid trying to go through the hundreds of banks they deal with to get me taken care of as quickly and efficiently as possible.Thats when I met Dan, with a quick high five after answering a couple of questions, he approved me for what I needed to get into a vehicle.The car had been sitting for a bit, and the battery was in need of replacing, it was then that Frankie got it boosted and then from the sounds of it may have welded the terminals together (kidding).They agreed to replace the battery.Instead of playing whats the manager say and haggling prices that are seemingly non existent like with other dealerships. They gave me their bottom dollar up front and we took care of the paperwork.I walked in at 520 and drove out at 630. DONE AND DONE.This is the dealership you want to go to, theyll take care of you. Just like they took care of me.
You will over pay and get screwed if you go through these guys! Im stuck with a car thats falling apart and owe 5x more than what its worth! They refuse to cancel the stupid warrantee the shadey salesman through in! I will NEVER go through these guys again!
Is a very nice place to bay a car
Good people and service is extremely good.
They are good people at this place for cars and trucks
If you buy something from them they will take all of your money than they take your stuff you got from them
Great personal -prompt service!!
Hi there bad people I you go out of business so you stop taking everyone money down here
Very nice, great prices.
Super helpful and friendly!
Straight shooters. Wide selection.
Honest, trust worthy, personable and great staff
They only car until they get the sale I have had many issues since the purchase but never heard anything back from anyone
Honest kind people!
Great time, laid back, no problems
Very bad people at the store
Amazing people
Great people, and cars