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Castle Rock Chrysler Dodge Jeep Ram
1520 S Wilcox St, Castle Rock, CO 80104, United States
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Castle Rock Chrysler Dodge Jeep Ram
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Sa
Review №1

Between my husband and I we have bought our fair share of cars. To say this was the best experience would be an understatement. From the minute we walked in Ray Robertson was amazing. He was very pleasant and not pushy at all. He asked exactly what we were looking for and let us test drive so many cars. He took his time with us and was very patient. Once we chose a car he made the rest of the process super easy. I highly recommend seeing Ray to purchase your next vehicle. As long as Ray is there i will continue to purchase all my future vehicles with him.

Jo
Review №2

Last spring we started looking for a new truck. Wasnt easy with all this semi-conductor shortage stuff. We went multiple places that just seemed to want to sell something on the lot, which was too loaded, didnt have certain options, not the eco diesel we were looking for....We found ourselves down at Castle Rock Ram. Hannah B. helped us out with putting in an order for a new Ram Laramie. She kept us informed on the build/ship process of the truck.Ray Robertson helped us put in the the special order, and took care of us the day the truck came in because Hannah was out. He was easy to work with and helped out making sure we got what we wanted on the special order.This was the second truck I bought down there. Fair prices, good sales department, and good service.If you are in the market for a Ram, give Hannah or Ray a call.

Ma
Review №3

I worked with Ray when purchasing a 2021 Jeep Grand Cherokee in May. He was AMAZING. He knew all the information regarding the vehicles I asked about, was honest about which models would fit best for me and my lifestyle and was all around a very pleasant person to work with, easily breaking the typical car salesman stereotype. He worked with me to reach an appropriate price for both myself and the dealership and even went so far as to call another dealership in town to get me the color I wanted. Above and beyond, he was wonderful. Enjoy a picture of he and I after I got the keys. Thank you, Ray!

Je
Review №4

I had a great experience shopping for a used car with Mr. Eric Cody in sales. He has extensive knowledge on their current inventory in used cars and was able to answer all of the questions I had. He knew exactly my budget and was able to provide me with multiple pricing options with ease. Thank you!!

Ka
Review №5

We had a very good experience purchasing our dream truck with Mr. Eric Codys assistance. Really the quickest car purchase weve made. He was easy to work with and answered all our questions. Knows the products and showed us options. He went above and beyond helping us prepare our trade-on and getting the topper off. The guy who prepared our paperwork was quick and efficient, another first!

Co
Review №6

Thank you so much Mike! You made car buying a very easy experience and I’m thankful you were there to help me. Haha if things go well, I’ll be back soon to buy another! Best of luck

De
Review №7

Absolutely amazing experience. Had the pleasure of working with John Cook who looked at all options based on our budget. Very personable, friendly and genunie. I highly recommend John for your new or used car needs. John made tne entire process seamless, easy to understand and comfortable Also a huge shout out to Lexi who helped wrapped things up with the paperwork, extremely friendly and easy to work with. You will be taken care of when looking for a car at Castle Rock Chrysler, Doge, Jeep, Ram. Thank you for the best experience in buying a car!

Pa
Review №8

Don’t waste your time with this dealership. They are dishonest, have zero customer service and do not care about their potential customers. Had an appointment to look at a vehicle (which I would have most likely purchased) that was exactly what I wanted. A crew cab Ram 1500 with the 6’4” bed (hard to find). Even though I set an appointment, they still suggested I come in as soon as possible. So I took a day off of work and went to the dealership from Denver (40 minute drive). I arrived about 15 minutes before they opened. Upon opening I went in and was informed the vehicle had been sold. The next day I was called by the salesman who was supposed to work with me. They hadn’t sold the vehicle; they transferred it to their loaner fleet. He informed me that the vehicle was going to be available once it had 3,000 miles on it. Moral of the story, don’t waste your time with these guys.

J
Review №9

Ya gotta love it when buying a car is as fun and entertaining as Eric makes it!Easy access from Wilcox.Clean and comfortable buildings.Restrooms are clean and handicap accessible.Vending machines availableOne of the best selling points is the Lifetime Powertrain Warranty!!!

Ma
Review №10

I can’t recommend Castle Rock CDJR enough!! After several car dealerships made it very clear they weren’t too concerned about winning our business, John and Mike put in the time and effort to really help us take my dream car home. They were friendly, professional, knowledgeable and easy to work with. They were genuinely interested in helping us with anything we needed. I am so glad we came here to look for a car!

Ha
Review №11

Great service! The sales consultant Joshua Laping was very informational and supportive. He definitely made it an easier process while shopping around. Outstanding!!

Ne
Review №12

My wife and I had the pleasure of working with Josh Laping and he was amazing! We encountered some road blocks along the way but he helped us find the best option for our situation and we couldn’t be happier with the outcome! Lexie in finance was a pleasure to work with as well! We loved our experience here :)

Jo
Review №13

If you want a Jeep: go see Tina Chen. She did an amazing job of guiding we through the process of ordering and purchasing a new Gladiator. Communication was clear and consistent and I was always in the loop about what was going on. Shes passionate and knowledgeable about Jeeps and you can tell shes not only a salesperson but also a Jeep Person.If you want a great dealership experience: Go see Tina.

De
Review №14

I just bought my 3rd car ever, from Castle Rock CDJR and working with Rick Thillemann made a world of difference! Everyone knows the struggles with going through the car buying process and Rick was patient and knowledgeable the entire way, answering my many questions. I will definitely work with him again in the future and recommend you all do too!

Pe
Review №15

Everyone was excellent, thoroughly enjoyed my experience here. Eric Cody particularly went above and beyond ensuring my car-buying experience was smooth and enjoyable.

Ca
Review №16

I love Castle Rock Chrysler Dodge Jeep Ram!!!! I just purchased a brand new 2021 Jeep Grand Cherokee L Summit and it has more bells and whistles than my Mercedes did! Jose Medina and Mike Leininger took care of me from the moment I walked onto the lot. I tend to hate shopping for new cars because I am not a fan of pushy sales people. At Castle Rock Jeep I never felt any pressure at all! They showed me every model in the L line to make sure the Summit was perfect for me. Then Mike walked me through all the features of the Jeep and set up everything for me before I left the lot. Both Jose and Mike have already followed up to make sure I dont have any questions and said to stop by anytime if I do! Plus I got the Lifetime Warranty! If you are thinking about getting a new car... or a used car... go to Castle Rock CDJR! They are the BEST! I would give them 10 stars if I could!

Da
Review №17

I worked with John Cook and he was very helpful. John went above and beyond to ensure I got the vehicle that was right for me and put no pressure on me to pick a vehicle. There was some minor hail damage to the vehicle and they had it fixed within a week of purchase. It was a great car buying experience. Thank you, John.

Sh
Review №18

Would be zero stars if I could. I recently had service done at the “new” CR Dodge/Ram dealer. They never called with updates, never told me the truck was ready, and wouldn’t stand behind a well known issue of the exhaust manifold bolt breaking causing exhaust leaks. Worst part is they failed to tighten the steering shaft linkage which almost completely backed out. If this would have happened at highway speeds you can imagine the outcome. I would not go here for any service on your vehicles.

To
Review №19

Went in on a Saturday and was not rushed or hassled in any way. John Cook provided an easy going, no pressure, enjoyable visit. They were very fair when it came time to negotiate and the closing/financing process was equally pleasurable. Would definitely come back here if they had a vehicle I was interested in.

Ch
Review №20

I visited the dealership last week and I was very impressed with the service and staff. Rick was very knowledgeable and helpful with all of my questions. Although I was only looking, I will be back when I decide to make a purchase.Thanks Rick,Chris

Br
Review №21

We had Tina as our Jeep saleswoman and we couldn’t be happier! She was awesome. She went above and beyond, was super friendly, made sure we got everything we wanted and then some, she also watched my older two children while my husband and I signed papers on our new Jeep! 10/10 would recommend everyone involved in our visit!

Je
Review №22

I enjoyed buying a car and working with Ray B during the whole process. If I could give him 10-stars, I would!Great service, great customer care, great experience! Thank you so much!!

ba
Review №23

Very awesome experience. Shout out to John Cook and Dutch for making the experience as quick and painless as can be. They are both very knowledgeable and honest which is 100% a plus. Highly recommend!

Ra
Review №24

Worked with Mike Lenininger bought the Freedom Edition Gladiator. Love the vehicle and working with him was a pleasure. Enjoyed the test drive conversation and information. No hard sale just felt like I made a friend at the dealership. great experience

De
Review №25

If you are on the fence for buying a vehicle right now, I hope this review helps. My purchase experience started off by being greeted by Rick Thillemann and right away I could tell that this was going to be a great experience. Rick is extremely professional, knowledgeable, and wants to do what he can to get you into the vehicle that is the best fit for you. After a few test drives we struck gold on a slightly used Longhorn that was a perfect fit for my family. Working with Rick and the used car director Kevin was a pleasant experience and though there is some negotiating, both Rick and Kevin focused on trying to work with me on my needs as well as their companies needs. On the finance side, Lexi was easy to deal with and provided a more than competitive financing options for me to choose from. It is clear that the new structuring and management has turned this place around. Thank you for what you do team!

Wy
Review №26

Top notch buying experience, can’t recommend these guys enjoy. Professional, caring, and honest. John Cook and Rick Thillemann helped me out with the Jeep, but everyone from management (Scott) and finance (Dan) were awesome to work with. Buying a new car with a little toddler in tow is stressful but they made it perfect and I would absolutely go back.

Fr
Review №27

Ray Belanger is the man to see! I’m so happy with my new reliable truck! He was there from the start and even helped me weeks later when I forgot how to use some features and he didn’t even laugh at me! No worries, I laughed at myself. 😂. Go talk to Ray, hands down best salesman there!!!

za
Review №28

Eric Cody makes the car buying process quick and clear. Im a guy who knows what he wants, Eric helped with that.

ne
Review №29

Bought a new(new to me) Jeep here. Eric Cody was the sales guy and I had a pretty pleasant experience. I did have a check engine light come on right after I bought it. so they are looking at it now. So update to come on that. Over all I would definitely recommend this place.

Jo
Review №30

Ray Belanger is the best salesman Ive encountered in the industry. Hes forthright, trusting, and very knowledgeable about each car on the lot. I have referred numerous (10+) friends and family to work with Ray and each came back with raving reviews. If you want to feel good after making a big purchase, talk to Ray!

Br
Review №31

Matt did a great job as my service advisor. It was a difficult repair that took almost a week to complete and he kept me up to date as things progressed. He applied all the discounts he could and the cost was fair. Jamie was the tech who completed the work and it was perfect. Both went above and beyond what was expected and they each deserve a raise in my opinion!

Ra
Review №32

Need a car? Talk to Ray Belanger! We all know buying cars takes forever! I have never seen someone work so diligently to get me home as fast as possible (per my request). I love my new Ram 1500!! I was amazed at the options available and easily found the truck that met my needs!

Je
Review №33

Rick was such a sweetheart. We loved shopping for our next vehicle with him

Jo
Review №34

Thank you Eric for everything! Great working with you! Until next winter!

Jo
Review №35

Hey everyone if you looking for used car u have to deal with john cook He is the best car sales I have ever encountered,I cant tell you the details, you have to experience it yourself!!!

Je
Review №36

Loved our salesman Mark Cerni! Thanks Mark for your excellent knowledge and customer service with the purchase of the Jeep Rubicon!

Pa
Review №37

Appreciate the help Lexi, Ray and Dennis. Great experience!

Sh
Review №38

I stopped in over this past weekend to look at a 2021 Jeep Gladiator truck. Dan Mason met us at the door and we took one for a test drive. Immediately, I fell in love with the truck but knew I wanted the Diesel engine.Dan found the exact one and did a dealer trade. By that evening I was driving home in my brand new Jeep truck and I absolutely LOVE it!! Dan did an amazing job and was a lot of fun to work worth. He even checked in today to make sure I was fully satisfied with my new truck. Great work and extremely satisfied customer!!

Ja
Review №39

Thanks a bunch to Castle Rock Autoplex Worked with Mike and Scott today at the Dodge dealership they treated me extremely well. They worked really hard to get me into a car I appreciate them a lot

Aa
Review №40

John Cook was professional and extremely helpful in answering my questions. Look forward to working with him when I’m ready to purchase.

CA
Review №41

This was of the best truck buying experiences Ive ever had. Mr Mark Cerni was professional and knowledge. He gave the bottom line up front and no window dressing. He took the stress and anxiety out looking and researching for a new vehicle. Answered all questions efficiently and effective. If you looking and doing research and plan on buying a vehicle get with Mr Mark Cerni. You will not be disappointed and will get what you want with no BS coated answers.Chris B.

Va
Review №42

Ray our salesman is the absolute best. Dealt with him for many years and he is by far the biggest asset to this dealership! Live my new Grand Cherokee Overland L

Al
Review №43

Enjoyed working with Rick. Customer oriented. He is very knowledgeable about trucks and was able to answer all my questions. Highly recommend this guy!!!

Br
Review №44

I recently traded in/bought a new ram from John Cook here at castle rock dodge. Very easy to work with and very responsive. Overall, he made the process very easy and i would highly recommend you go in and talk to him.

LZ
Review №45

Went in to check out the prices for the trucks and I felt really welcomed with the open showroom, I was very kindly greeted by Louis, he showed me the different trucks you guys in inventory. Definitely coming back to purchase a truck here!

Ti
Review №46

Had a great experience with Rick and Ray! Thanks guys!

Me
Review №47

Mike was helpful and attentive to our needs. He tried his best to assist us through every step of our process. He was a no pressure salesman and provided information that was not only necessary but vital to buying the best vehicle for our needs! I will be back to this dealership and use Mike in the future.

Je
Review №48

Ray helped us with our first lease in 2015, and then again in 2018. Just finished with a new lease on a 2021 Laramie. He is great to work with and makes the process as smooth as possible. Hope he and Lexi are still there when I convert my lease to a purchase in 3 years. I couldnt imagine working with anyone else!

Al
Review №49

When it comes to my experience with this dealer, I wish zero stars was an option. I ordered a new Jeep here earlier in the year. Prior to its arrival, i offered to come in multiple times to hammer out the details related to financing as I had a special set of circumstances related to my purchase. I was told it was not necessary as they understood what i wanted.When my vehicle came in from the manufacturer, I came to the dealership to finalize everything. They were completely unprepared for me and said we needed to do something other than our discussed plan. We even had to redo all of the financing paper work that I had filled out for them before hand. The dealer made my experience a hectic nightmare when they easily could have made it a quick, painless experience.During the process of reworking the details of my financing, my sales person, Rick, told me that the way we were doing our deal would save me thousands of dollars. Shame on me, I trusted his math. After getting home, I recalculated things and our deal COST ME THOUSANDS OF DOLLARS IN EXTRA TAXES. It has also cost me hours of my time trying to figure out how I can reconfigured the deal so I have the simple pleasure of having my car registered to my own home address.The finance team at Castle Rock CDJ was the absolute worst as well. I watched the finance joking in his office with co-workers for 90 minutes while i waited for him to bring me my final documents to sign so i could take my new vehicle home. This was all after all my paperwork had been completed. They wasted my time because they could.I have reached out to my sales person, Rick, in the past to see if there is anything the dealer can do to help make this all right. Ultimately, I have been left with empty promises that he would follow up with his boss and get back to me. At this point, I have been ghosted.I couldn’t recommend doing business here less. I regret it every time i drive remotely close to the dealer. Someday, I will have to walk back into the dealership to use a service package I bought, that’s bummer. I would order my Jeep from any other dealer in Colorado if I had the choice to go back in time.

Ry
Review №50

I recently bought a Ram Promaster from Castle Rock Chrysler Dodge Jeep and Ram. With the help of John Cook and Jesse Wright, everything went great! I had no troubles at all! John was great at explaining everything about the van and helpful in securing it. Jesse was helpful and explained everything about the loan plainly. I appreciated it.

Je
Review №51

SUCH a wonderful experience for our daughters first car buying experience !!! Kevin, Hannah and Lexi made this car buying experience so easy. Even took the time to add a balloon and bow for her birthday!! Thank you for making this occasion a super special day!!! We feel confident in our decision to purchase the 2021 Jeep Wrangler Islander...its great car with plenty of options to accessorize.Thank you for taking care of us - and looking out for our daughters best interest - you made us feel like family!!

Je
Review №52

I had a wonderful car buying experience with Rick! I went in to test drive and consider my first Jeep purchase and ended up buying my dream car the next day! Rick explained the features of the vehicle well on our drive, and was very patient as we worked though the decision making process! I would most definitely buy a car from him again! I absolutely LOVE my first Jeep!!

We
Review №53

This was the easiest buying experience I have EVER HAD!! Hannah is AMAZING! professional, fun to work with, product knowledge of the truck was incredible (its no wonder she is a certified RAM expert), provided me with a fair price without haggling...who could ask for more?! I will be referring anyone and everyone to her, without a doubt :) Thank you, Hannah!!

Du
Review №54

My brother, my dad and myself all 3 bought Ram 1500’s on the same day from these guys and it was a great experience! We were only there a few hours and Rick our salesman was awesome!!

Ja
Review №55

As a single female, purchasing a car can be stressful. My experience with Ray Robertson was amazing. He was professional, friendly, and very supportive. I never felt pressured during the process and actually felt like he treated me the way he would want a family member treated. Five star service for sure! Thanks Ray!

Ke
Review №56

I would highly recommend Castle Rock Autoplex. Eric Cody worked very hard to meet our price on a 2021 Jeep Wrangler. ASK for Eric, he is the best. Everyone I met at the dealership was friendly and accommodating.

Ma
Review №57

Raymond R was awesome. Helped me and my husband get into a new truck. He let us look at multiple options and took his time with us. I especially liked how he treated us like family and even gave me a few snacks and sat with us while the finance office was taking a little longer than expected. Overall had a great experience!

Ch
Review №58

Went in looking to get some information about the new Grand Cherokee L and Josh was super knowledgeable! Will definitely be coming back.

Ma
Review №59

Service on our RAM exceeded my expectations! Showroom was great allowing those of us waiting for service to be completed to properly social distance! All around great experience!

Tr
Review №60

I bought a 2021 Ram 3500 from them, the staff was very helpful and did a great job answering all questions I had on the Pickup. Probably one of the best vehicle buying experience Ive ever had. Thanks Eric!

Ri
Review №61

I had the greatest car-shopping experience of my entire life at Castle Rock. Hannah was amazing and helpful and found me the PERFECT vehicle at a great price. I would absolutely recommend them to anyone in the market. We will be back!

Ka
Review №62

Buying a car from John Cook was like buying a car from a close friend. He immediately makes you feel at ease. We were very comfortable and confident in his knowledge and ability to help with any questions. We would highly recommend him if you are in the market to buy a vehicle. We appreciate his knowledgeable, helpful, friendly attitude!

Mi
Review №63

Bought a Ram from them last night. Was a very laid back process. No high pressure selling, or trying to get me in to a vehicle I didnt want or desire. The sales and manager staff were great to work with. Very accommodating. Will return for other purchases in the future.

Jo
Review №64

Josh Laping helped me from the very start. From talkin with me about my financial situation and what I wanted to get and was lookin for. Decided best plan was to build the car and have it delivered. Was built and delivered in around 7 weeks. Helped me with my first ever car payment plan. Great friendly service from everybody and facility was spotless. Great place!!

Mi
Review №65

Just bought a 1500 RAM from this dealership. Phenomenal experience! Eric the salesman was very quick to meet me on the lot and got me taken care of. In less than an hour I drove off of the lot with a new truck! I definitely recommend this dealership if you are looking to get great customer service and an amazing deal on a vehicle.

Tr
Review №66

Dan Mason did a fantastic job working with me prior to the purchase of my new 2021 Rubicon. He went out of his way to find a vehicle I really wanted and then worked with me when I changed my mind. He was super fast and efficient and thorough. I really enjoyed working with him and the team over at Castle Rock Jeep! I would highly recommend the team to anyone who has had a jeep in the past or who has never owned a jeep. They will still educate you on all things jeep! Thanks Dan and team! As long as I am in Colorado, you have my business!

Am
Review №67

Had a great experience leasing my new Jeep with John Cook. He was so nice and helpful and extremely patient with me. I never felt any pressure to pull the trigger. Lexi Smith was also so helpful with the financial process and was an absolute sweetheart! I am very happy that I went here. Also LOVE the lifetime powertrain warranty for vehicles purchased here. This definitely helped seal the deal!

Ja
Review №68

Louis was excellent! He helped me find exactly what I was looking for. I couldn’t be more pleased with the help I received and the dealership overall!

An
Review №69

A HUGE thank you to Hannah and Lexi!! Two amazing and sweet women who made my first “big girl” purchase a stress free breeze. They were so helpful in answering any questions I had as well as incredibly patient in processing my paperwork even after the dealership was closed. 10/10 recommend them for your buying needs.

He
Review №70

I needed an upgrade and had an excellent experience here! Josh and Eric were very helpful in finding me the perfect vehicle

Da
Review №71

Matt and the service team done a great job!They explain recommend scheduled service and no pressure what so ever.I waited for the vehicle. That got me in and out very quickly and done a nice clean Job!

jo
Review №72

Met with Louis on Wednesday, super friendly and helpful helped me find a new car that I’m very happy with

Je
Review №73

I have feedback for the Service department and all dealerships are like this. If I pull up, Im never greeted by someone so I never know where to go or who to talk too. This dealership could use signs if Im expected to figure it out on my own. Staff is friendly and Service is great just that minor change would be beneficial.

GA
Review №74

This was by far the smoothest car buying experience that I have ever had. Nowadays, businesses say that theyre veteran friendly, but most fall short of actually proving that. In full transparency, Im not really one to broadcast my veteran status or even ask for any incentives. However, this dealership made me feel the camaraderie and importance that this 21 year veteran often misses.Also, I cant thank John Cook, Marcus, Lexi and Dennis (GM) enough for all of their assistance. Being parents of a 22 month old, they knew that our time was limited and kept everything simple and fluid before any expected toddler meltdown occurred.John Cook, I will recommend your services to anyone I know and you will see me again!

Mr
Review №75

Mark Cerni went above and beyond! The customer service was amazing and welcoming. Highly recommend⭐⭐⭐⭐⭐

Ga
Review №76

We had a great experience purchasing our new Jeep at Castle Rock Chrysler Dodge Jeep Ram! Our Sales person, Hannah Barbour, did a great job showing us around and allowing us to find the vehicle best for our family and our financial needs. There was never too much pressure to buy and much of the negotiation was done online (which I prefer). Her Manager, Kevin, made us comfortable throughout the process and made us feel like we got the right deal! The finance part was very easy and they cruised right through it ensuring the best rate possible with the coverage we needed. I want to thank all for the great experience and you know you have a returning customer! Actually, we like the experience so much, we decided to buy another a week later!

Ke
Review №77

The best dealership experience I’ve ever had. Hannah was great! Thank you so much for my new “mom” car. It’s the car I never knew I always wanted.

Ja
Review №78

It was a pleasure to work with Hannah to purchase my brand new Jeep. She was relaxed and there was no high pressure with her sales assistance. I will refer all my friends and family to this dealership.

Ja
Review №79

If you are looking for a vehicle, go see Tina at Castle Rock Jeep. She was fun and easy to work with. I ordered a Wrangler. She was very knowledgeable and answered all my questions!

Br
Review №80

I worked with sales rep Ray Robertson at the dealership. Ray was very friendly but not pushy. He provided information on several different Jeep models and allowed me to test drive several. I visited two other Jeep dealers but came back to Ray who found the exact Jeep I was looking for. He was very pleasant during negotiations and I believe have gave me a very fair deal. I recommend Castle Rock CDJR and especially working with Ray, although everyone else I talked with there, from the GM to the Finance person, was very friendly and seemed to be there to help me any way the could.

wi
Review №81

Great experience getting my new vehicle thank you Mike for all of the help really appreciated the low pressure environment! Would recommend my friends and family to this dealership

Mi
Review №82

I stopped into Castle Rock CDJR today and was lucky enough to come across sales consultant Dan Mason. He was friendly and informative, never pushy. I didnt know exactly what I wanted so we sat down to talk and figure it out. What a great listener. After some time and gathering some information, he figured out my needs and put me into a new Ram 1500. I could not be happier with the decision. Its the perfect vehicle for what I need. If you are looking for a vehicle, stop here and see Dan Mason. You wont regret it!!!

br
Review №83

Mike is the guy to go to at CJDR! Mike is very knowledgeable, attentive and easy to work with! He will work to get you the vehicle you want and deserve!

Lu
Review №84

Josh did a great job helping my wife and I explore the available truck options. Everyone was very low pressure and friendly.

Ma
Review №85

I love my Dodge RAM 1500 so much! My salesman, Eric Cody, was so knowledgeable about the models and accessories and was able to answer all of my questions about specific trims and packages as we were shopping and prioritizing. He was low-pressure and experienced and I felt comfortable working with him and appreciated all of the information he gave us throughout the day. Eric (sales) and Kevin (management) worked with me to help get the most for my trade-in and It was a stress-free experience for something I had been looking forward to for years - trading in my Mom mobile for a truck :) Eric Cody also went above and beyond in making prompt and convenient appointments for the extras and add-ons I wanted, something usually passed on to parts and service. Eric followed up on each step to make sure everything was going smoothly and was just right. Thank you so much Eric and Kevin for helping me find the perfect truck!

Li
Review №86

I came in today and met with Louis, he did a great job helping me find what I needed!

Ka
Review №87

Thank you so much to Ray for helping me order my special car with all of the bells and whistles!! I appreciate the help and courtesy you showed me. In addition to being knowledgeable on features my car had which were new but you still found out how to work it once you saw the car. You made it your mission to show me as much as you could without a hiccup. You Rock!

V
Review №88

If you are in the market for a new or used vehicle I’d love to recommend going in to see Todd Green. He was fantastic in assisting me with a trade and purchase of a used vehicle. He listened and understood our budget and needs. Go in and ask for him, he’ll make sure you leave happy.

Ma
Review №89

Best shopping experience ever, Rick our salesman was the best helped out and very knowleable. Best experience ever.

Jo
Review №90

GREAT EXPERIENCE ALL AROUND! I have worked at dealerships in the past and purchased plenty of vehicles but nobody does a better job than Ray! If you or anyone you know Is looking for a new vehicle go see Ray! Great price, very friendly staff, no pressure or games either. Go see Ray for your next Vehicle!

Je
Review №91

Heres to John Cook!I worked with John and the Castle Rock CDJR team when purchasing a 2020 1500 Silverado last week. It was Such a great experience from first interest to driving off the lot.I showed interest on one of their online advertisements to a specific vehicle. I Was able to schedule a test drive online at a specific time. The team reached out to understand what I was after and even made a few more recommendations. By the time I had arrived onsite, there were Four trucks lines up and ready for a test drive. The transition from Online to onsite was seamless! John met me at the front door He was GREAT! He was knowledgeable on all the vehicles I test drove and other I had asked about. He was honest, thoughtful and he LISTENED! Breaking the mold of the typical car buying experience. He worked with me to reach an appropriate price for both myself and the dealership.The team went Above and beyond. Thank you, John, and an additional thank you to Business Mgr, Lexi Smith and Online Sales, Valerie!

De
Review №92

Ray is the best. We just recently purchased a cross trek from him. In the past we have purchased 2 trucks, Jeep Patriot, Durango and a Dodge Dart. We love the way he treats us like family. No pressure and is always honest with us. He has always gone out of his way to get us what fits our needs.

Jo
Review №93

We had a good experience buying a Jeep from Dan Mason. He helped us find what we wanted within our price range. We really appreciated how he listened and respected what we wanted. I would not hesitate to work with Dan in the future.

Ji
Review №94

I recently purchased a 2019 Ram 1500 from Ray and it was the best experience I’ve had at a car dealership. From the moment I walked in Ray was nice and genuine, not like the normal salesman. He didn’t pressure me and helped make sure I found the right vehicle. I can’t say enough good things about my experience. If you are looking for a jeep or Ram definitely go see Ray. I will buy all my vehicles from him in the future.

Jo
Review №95

Very nice people in the service department. Had them program a key fob for me for a used 2008 SRT8 Jeep I just bought and I was in and out of there in less than an hour. They also cut the key for me for free! I will definitely be back.

Mi
Review №96

Eric was amazing to work with. He turned what can be a hectic and stressful decision into an exciting experience. He seems like he genuinely cares about his job and made my family and I feel cared for.

to
Review №97

Horrible service. I brought in my brand new Jeep Gladiator for service because the transmission was already leaking fluid. When i got home(i live 4.5 hours away in the mountains where its already snowing) i realized i had no 4wd because the technician didnt reconnect my 4wd linkage. I called to complain and got a call back from the service manager Danny Shoup. He apologized and said hed call me back asap with a solution. That was over a week ago. Ive tried calling but Danny seems to have trouble answering the phone.I have a $57,000 2WD Jeep because of this irresponsible establishment. DO NOT DO BUSINESS HERE.

Wo
Review №98

I have only walked away from the service department at this dealership disappointed. I purchased tires here and had warranty work done on my Ram Promaster and when I took the tires to a trusted place to be swapped to summer, they told me the lugs were far overtightened and advised me to bring it back to the dealership. When I took it back to the dealership to have the tires swapped; they told me that one of my CV boots was torn and that it would take 450 dollars to replace (expensive but not unusual for a dealership price). I decided to take it to my trusted Mechanic again and they showed me that neither CV joints or boots had any issues (and didnt even charge for a diagnosis).In addition to all of this I have found this dealership never picks up the phone and some of the staff can be really rude.I would not recommend this service department for anyone who owns a Ram, Jeep, Dodge etc. and instead I would recommend they visit a more knowledgeable and more honest mechanic.

Ji
Review №99

Ray Belanger is great to work with. He even spent a lot of time showing me how to use all of the tech in my new Ram. Thank you Ray.

Ni
Review №100

My SO and I recently purchased a 2011 Ford Ranger 4x4 from Castle Rock Chrysler Dodge Jeep Ram and had a fantastic experience. I saw the listing on Consumer Reports website and called immediately. Although they were closed on Monday, Tricia Nunn, contacted me back immediately and got me arranged for an appointment on Tuesday afternoon to see the vehicle with Aaron Dryva. They held it at the lot until I could test drive mid afternoon. We felt absolutely no pressure from Aaron at all and had an overall very pleasant test drive/purchasing experience. Derek (cant remember last name) with the finance department was also a fantastic help. Comparatively to other car lot finance people I have worked with, he was far less pushy. I would highly recommend Castle Rock Chrysler Dodge Jeep Ram to anyone. Even though we drove all the way from Northern Colorado, the trip was absolutely worth the experience.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1520 S Wilcox St, Castle Rock, CO 80104, United States
  • Site:https://castlerockcdjr.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 720-928-3576
Categories
  • Car dealer
  • Car service
  • Chrysler dealer
  • Dodge dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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