“ 5 Stars! ”Working with Jordan Noble was an absolute pleasure! Jordan is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process easy. The best part – stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Jordan if you are considering buying a new or previously owned automobile.

This was the most easiest stress free car purchase I’ve ever done. I got a great deal for a very luxurious car. The staff was very professional and light hearted. They made the experience sensational. I thank Jordan was my sales consultant.

Recently went in to trade my husbands Mazda3 for a Miata. We worked with Devora who was absolutely fantastic. The service at Heritage is always impeccable, but Devora did a great job making us feel comfortable and being sure we understood all the features of the car and the ins and outs of the deal. Its not a fun time to buy a car in this current market, but Heritage made the process easy and painless.

Love my beautiful new car. Thank you to Joe/Carlos/Tim for a good experience.

My fiancé and I went into Heritage Mazda one day before having to make a long drive back to Florida. We found the perfect car to get us home and Herb made the sales process run very smoothly. He didn’t try to sell us anything more than what we wanted and the whole team at this store made us feel at home. I would recommend Heritage Mazda for any of your car needs whether you are from Maryland or are in a pinch like we were.

Joe and Jordan went above and beyond today- even after an approval, they did all they could to get me the best rate. Not only professional, but genuine people. Thank you for making my car buying experience a great one!

Very good buying process. Jesse Abad did a great job processing my purchase. Heritage Mazda Catonsville as a dealership was professional and efficient. I would highly recommend considering for your next car purchase.

Jordan Noble was a huge help in the purchasing process as well as helping me find the right car. He was able to break down what was what in an easy to understand way. He did a great job.

I came to dealership on 9/27/21 to have a nail removed from my tire & ended up needing a new tire. The dealership manager Mike could see that I was concerned with the cost & covered the entire cost!!! Ray in the service department along with service department manager Bobby were super helpful & friendly & made me feel very comfortable. They reminded me that I was also due for an oil change as well. This has truly been a blessing for me & they truly deserve all 5 stars ⭐️. Not only because of today, but ever since my daughter & I purchased new cars at the same time last September 2020, I get nothing but respect & excellent customer service. Thank you very much Heritage Mazda Catonsville Team😊!

Despite general frustration with car shopping, Jesse Abad made my experience great. Between his patience with me while figuring out when I could come in, listening to my expectations and needs, and being willing to keep showing me cars, after 3 hours spent with me from a scheduled appointment we landed on the right car. Jesse was very helpful, courteous, professional, friendly, and energetic. Great place to come shopping at.

Shout out to Joe and the entire team there. Everyone was working together as a team to help out with everything! Great experience, If I were to need another car I will definitely come back here first to see if they have what I’m looking for!! 👍🏼🤗

I actually enjoyed my time buying a new SUV with this young leasing agent name Jesse. Hes the total package, his character is kind, considerate and patient and cute. I are truly grateful for this time

From the sales team to the finance manager, Heritage Mazda, Catonsville did their best to make my purchase of a new vehicle painless and efficient. They succeeded well beyond expectations. I am very happy with my purchase as well as the professional treatment with a personalized touch I received from their entire team.

Great sales and service at this location. Ask for Devora Jones in sales. She works hard to find the vehicle you want based on your preferences down to the last detail. I highly recommend Heritage Mazda for your next vehicle purchase.

Tried to take advantage of the pandemic and price gouge us. The price magically jumped up above sticker price by several thousand dollars when they ran the numbers.

Sold our vehicle to at this location. The general manager, Mr. McGuire, was very friendly, patient, but also thorough in his work. Made the paperwork a smooth process. Thank you for your superior customer service!

I traveled almost 200 miles to shop at this dealership. That should say it all. All thanks to Greg, who was a wonderful and caring salesman and made me decide to travel this far for a car. The quote given to me by email was the price I paid for the vehicle. No hidden fees, no non-sense dealer fees. Everyone treats you with respect. Highly recommended for a good deal on your next Mazda.

The people at this dealership are absolutely legendary. Herb Thomas, and the rest of the crew in the financing department are the most patient, down to earth people Ive seen at a dealership. Can not sing more praises about everyone and the staff here. They even pulled over the exact color of the CX-5 I wanted from a partner dealership, AND let me drive it back to finalize the paperwork!Stop searching for another Mazda dealer, just come here and be done with it. These guys are the absolute BEST. Thanks guys!

I came here a lot to test drive many cars and they were very friendly to me!! The car i bought was CX-30 and they were cool with getting it shipped from another dealership. 10/10

Ray was great. Got me in and out in a great time. He helps you try and get the best deals.

I had a wonderful experience with Richard Williams at heritage maza in catonsville today. Wonderful service advisor. He let me know what was going on with my truck step-by-step. And I was very very pleased with the outcome

I just bought a new Mazda 3 from Heritage. The real amazing part of that is that I came in looking for a used one. But the GM Mike, and then the finance manager Adam made it happen on a new one. The sales person, Devora, was super as well. In all the best car buying experience in my life and I have had a LOT of them. I cannot say enough about the entire team and this dealership. Or my new car!

Maureen, Tarek and Greg were the friendliest car sales people while scoring me the deal of a lifetime on a brand new CX-9! Their knowledge of the industry got me into a luxury car at a great rate. Highly recommend them!!

Worked with Jesse Abad to buy my daughter a car for college. He had patience with us and answered all of our questions. I highly recommend asking for him if you are looking for a vehicle.

I was there likeva month ago shopping for a car the service here was excellent, my representative was great help me Im every I need it Mohawk is great very good at all he did I am very happy with my purchase, Thank you Mohawk for your help ..

Had a start stop button FAILURE they took care of it next day great staff an service department

Ms Devora was amazing, treated us like family. Transparency through the whole process of buying a car.

My Wife and i purchased Soul Red 2021 CX 30 turbo premium plus from Heritage. We are extremely pleased with the entire process. Sales Associate Jordan McKenzie and his Sales Manager Joe Garner were extremely professional throughout the purchase. We are glad that we had the opportunity to do with business with them....

Today I was there for service, was quoted an hour and half for my service appointment, they had me out in an hour. My husband and brother bought cars here a month ago, Jordan helped them and he was very helpful and listened. He ensured both deals were done and everything was how we wanted it. I would recommend this dealership as well as Jordan if you are looking for a new car.

I couldn’t be more pleased with my car buying experience. They had a great selection of cars. And their team helped me find and finance my car seamlessly. I didn’t even have to spend my entire weekend sitting around the dealership, which is definitely a plus. Overall, I am very satisfied with my experience and would recommend them to my family and friends.

Most wonderful car buying experience to date! The entire team was great to work with, but Devora was exceptional and made the whole process very easy and fun. Will be back again!

Buying a car in 2021 was an extremely frustrating experience, but Devora Jones was super helpful! Ive really been enjoying driving my CX-3, and glad I finally found what I wanted and need at Heritage Mazda!

Horrible experience. They literally raised the price while we were driving there. Then the car, which my son had called that morning to confirm was ready for sale, not only wasn’t ready but wouldn’t be ready til Monday, but they wanted us to pay for it today and come back for it two days later. Bought a better car for a better price elsewhere.

Very knowledgeable sales staff. No pressure sales. Very impressed

Great experience. Our sales associate, Jordan McKenzie was extremely helpful. Thanks for making it as easy as possible!

Terrible experience with financing. They offered me extended warranty on the vehicle. I wanted to cancel the warranty a week later and they asked to fill out the paperwork. They told me itd take 8 weeks update the total balance on my statement and its been 6 months. I called and emailed them several times but no response whatsoever. Horrible customer service

After talking to Farzad Aleem on the phone about a liftgate issue I was having with my Mazda, he said just come by and theyd take a look without an appointment and then let us know if we needed to make an appointment or not. We stopped in this evening and Farzad asked Brandon to take a quick look to see what the issue might be. In about 15 minutes the liftgate was working and our car was washed! We were very impressed with everyone at this dealership!

Kevin was very friendly and did everything to make my husband and I feel comfortable while making the sale. I would 100% recommened buying your next vehicle here!

Excellent personal customer service experience with Jordan Noble. Always a pleasurable experience.

I wanted a new car without Hassel and they delivered! Patrice is my sales person and Joe is the manger that went the extra mile to help me tie up some loose ends. They made the whole buying experience pleasant, fast, and friendly. Thank both of you and Heritage Mazda for a great experience!

Pleasant experience, satisfied with the service. They were able and willing to take me early. That worked for me to take my four hour trip back home.

Worst experience at a dealership ever. Most incompetent group of individuals I have ever seen. I came for a simple oil change and tire rotation but they ended up replacing my brakes and charging me 1500 dollars for it. However, I was told specifically it would cost “15 flat” (those were his exact words). If someone tells you something will cost 15 flat that does not mean 1,500. I was forced to pay that or else I couldn’t get my car. The people they have working there must have been dropped on their heads because in no world does that make any sense. Never coming back and I encourage anybody else to look elsewhere.

I was treated like a blessed person Ms Jones did a great job I trust and thank her for all she done .God bless her soul.I would can back again. Once again I thank Heritage Mazda

Mr Greg George and Mr Carlos. Most definitely are good guys tell me with my problem with no hassle I highly recommend Mazda dealer for you a new car

Jessie Jabad is the best he explains everything and make sure your leaving out with a car I thank god for him he made it happen for me and my husband thank again jessie

There is no limit to the praise I would like to give the staff at Heritage Mazda in Catonsville, MD. They assisted my daughter with her very first vehicle purchase. She had no previous credit rating, and they each went over and beyond to make this a positive and successful experience for her. A special thank you goes out to Adam, Joe, Devora and Kevin.

Just bad service. Nothing terrible. Just, by far, the worst customer service for any car lease or purchase I’ve made.

Great waiting area while the car was being serviced. When I bought my vehicle here the experience was top notch as well

Kevin Holmes took care of me from start to finish. I have had several bad car buying experiences in the past and was stressed going into this dealership. Kevin immediately helped me to feel at ease. He was so patient with me, even helped me find a speed bump during our test drive so I could test out how the speed bumps in my neighborhood would feel in a Mazda. He ultimately helped me find the perfect car for me which, in fact, was a cheaper one than I originally went in for. I also appreciated how mindful Kevin was of my time, doing a good job to ensure I got out of there on time. All of the people at this dealership were attentive and helpful. They clearly care about their reputation and go out of their way to ensure they provide top notch customer service. I highly recommend this dealership.

My review is only based on sales agent helping me. I have been to this Store to take a test drive of Mazda CX-5. During appointment and after test drive i did mention my timeline is 3 months and also wanted to get a sell appraisal for my Touring. While the appraisal was good the sales agent who was helping me told me that it was good only for the day of the appraisal when i saw that the appraisal was good until the 13th of this month.Updated: Manager had reached out to me and had addressed the concerns and apologized for the miscommunication. Overall it was a positive experience. Sold my Vehicle to the quote mentioned hope everything goes smoothly. Will be back here in 3 months to buy the car of my liking.

Very disappointed, I do not recommend this location. The sales Manager is very unprofessional, rude, impatient and spoke to us in a very threatening manner he was completely out of line. He is an older gentleman with salt and pepper hair, unfortunately I did not catch his name. We were at this location for hours and the sales manager did not want to work with us on the price at all. We had less than a $3,000 difference in price and he let a $27,000 walk out the door. We were going to buy the Mazda C-X5.

I bought the car. We were going to blood brother, best pals. Then I walked out the door. Now I call and leave messages yet no one calls me back. Did we break up? Bet some one will call me Monday after I call corporate.

Great atmosphere, very friendly, expert service.

Service manager followed through with an offer made 6 months ago despite no notes as to his offer in their system. Oil change, tire rotation and car wash. In and out in 60 minutes. Great service.

Highly recommend this place! Jordan McKenzie the sales consultant me and my boyfriend worked with was absolutely amazing. Helped us find the perfect car within our price range. He was very caring, aware of our needs, willing to stay after hours just to help us, plus helped us get cheaper insurance. Adam Kendal the finance manger also put in a lot of work to help us. We don’t have much credit established so he really helped by putting good words in with the bank.

They barraged me with emails, text messages, and calls from both sales and managers. I had to tell them multiple times I wasnt interested. I told the manager on the phone I wasnt interested anymore, and the next day the sales agent also called and asked me why, and then proceeded to shout OKAY and slam the phone on me when I started saying it wasnt comfortable.I havent had any other dealership be this rude or harass me as much across all the cars Ive seen. Absolutely unacceptable behavior, and the stereotype of an aggressive salesman.

Best experience we have ever had at a dealership. From the beginning with Jasmine assisting with the online inquiries, to the end dealing with Adam the finance manager we had top notch service. The GM, Mike, and Brandlee the sales associate made the experience stress free and were very accommodating. We will be going back for future purchases and are looking forward to having our Mazda serviced there. 100% guest centric experience. Keep up the awesome work guys!

One of the Worse dealership to visit and deal with. Drove 1 and half hour away to look at their Toyota Corolla. Vehicle was super dirty, had a empty tank of gas. Vehicle had mirror problems and the controls were not working. Took the vehicle on a test drive for about 1 minute and had to stop my test drive because the vehicle was about to turn off because it had NO GAS. That’s not a way to take care of vehicle that are for sale. No one wants to Spend thousands of dollars on a vehicle and in a couple of weeks it has problems due to the dealership neglect of maintaining and care for a vehicle that’s for sale. Once returning to the dealership from the drive. We went in to talking about buying the vehicle. I was not happy with the service by this dealership. I sat for 30 mins for them to work out the number to purchase the vehicle. The managers did not value the customers and On top of that all the mess, I had to deal with they lost the sale for $300. They wasted my time, and horrible service and we’re not willing to work with their customer. Three days later they called me and wanted me to come and buy their vehicle but they still did not want to take the $300 off for all the inconvenience and make the sale. I told them I was NOT interested. About 2 days later the head manager called me and asked if he can help me get into another vehicle. I told him no I don’t want a Mazda. He told me that he is available any time if I changed my mine. He also told me that their Toyota corolla was sold. I told him thanks and that was the end. Couple days later I’m looking other vehicle to purchase in the area. It came to my attention that the manager lied to me and their vehicle was not sold. Matter-of-fact, they changed the price from 14,300 to 14,500 and listed it for sale. EVERYONE!!!! Please stay away from this dealership. They play games and waste your time. Stay away from Dealers that are dishonest and don’t value their customers. They don’t care about you. Good thing is that there are many many more dealership out there that will appreciate and work with the customers.WORSE dealership and service, DISHONEST, waste of time!!!!Don’t deal with General manager Mike Maguire

The entire team at Heritage Mazda Catonsville are top notch. I bought a new car at a fair price and had a great experience. Will definitely be buying my next car here!

Great folks they really did what needed to be done to sell a car...

The staff is very nice, and they took the time to make sure that they explained everything to me.

Ive had a good experience at the dealer the buy my CX5. I just had my 1st service there today. In at 8:40 & out at 10. Ive had good experience with the Sales & Service at Heritage Mazda.

Extremely helpful and friendly staff. Highly recommend Randy Allyene and Lisa!!

I had a wonderful experience working with the sales managers, Adam in finance and Kevin my sales specialist. They took really good care of me when I came to purchase my vehicle. & they still reach out to make sure everything is okay with my vehicle and myself! I recommend everyone to go to this location to purchase your vehicle. & Make sure you ask for KEVIN HOLMES to be your sales specialist!!!

Nice dealership, great service

I bought my first vehicle from this dealership a few weeks ago and i had a great experience. I love my car & I was very pleased with how friendly and welcoming the staff was. Mr. Bradlee made sure everything went smooth and as quick as possible. Heritage Mazda of Catonsville really looked out for me . Thank you!

I thoroughly enjoyed my experience with Heritage Mazda in Catonsville. Tosh and Adam were wonderful to work with. Tosh was incredibly patient and knowledgeable and even drove me to their partner dealerships to look at several cars. She helped point me in the right direction without being too pushy or hurrying me to make a decision.Adam worked with me to get the best loan rates and warranties, and Im so pleased with the results! It was an awesome experience.In addition, the dealership felt very safe and clean, and everyone was taking precautions to keep people healthy during this time.Huge thanks to everyone at Heritage! I highly recommend this location!

Just bought my new Mazda from Heritage. This makes my second time purchasing with them. Everyone was friendly and not super pushy. I got exactly what I expected from them. Would definitely come back for servicing and new car purchases in the future

Bradlee was absolutely great. Very knowledgeable and helped me get a great deal.Would highly recommend!

The technicians in the service department did great work. The representatives and the service manager there couldnt care less about you as a customer. If you want to feel as if you are properly being taken care of and arent being price gouged for unnecessary work, I suggest you go somewhere else.

Im soooo happy with my 2020 Mazda 3!Kevin H. is the best sales consultant in the building! He made my first car buying experience super fun and stress-free! Tarak is great as well! He was able to get me in the car that I wanted at the price/apr/payment that i wanted!

Six and a half months after we bought a used car from them, we still dont have the title or registration. Filed dealer complaints with WV DMV and MD DMV, but they knew how to BS the bureaucrats and make them go away. Probably retaliation for not buying their Extended Warranty which they pushed very hard. Weve received dozens of spam calls and junk mail continuing to push the Extended Warranty. The Car has been very good, but GEEZ this Dealer is a Piece of Work.

Today, I had the pleasure of working with Bradlee P. From him meeting me at the door, to assisting with finding me the perfect Mazda, I was so pleased with his customer service and knowledge about the brand. He made the purchasing process very smooth and simple. He was extremely patient and answered any and all of my questions. Adam handled my financing and it was nothing short of an amazing experience. From start to finish the Mazda team made me feel welcomed and extremely comfortable. While I have already been a heritage customer, I am now a very happy member of the Mazda family. Thanks again!

I worked with Anthony and the GM, Mike, and my experience was fantastic. Mike really cared about getting us a price we felt comfortable with. And Anthony was the most patient car salesman Ive ever worked with! He never once pushed us to make a decision even when he knew we were going to test drive other cars. Ask for Anthony! We are Heritage Mazda customers for life!

I have really enjoyed my service at Mazda Catonsville since Mazda Owings mills was discontinued. My car has always received high quality service and great feedback of what to expect to keep my vehicle in top shape. Recently, I have purchased a new 2017 Mazda 3 in addition to my 2014 Mazda 6. When I say professionalism was thrown out of the window... I was appalled at the treatment my wife and I received.I scheduled an appointment for service and noted that I had a “WE OWE” sheet I was instructed present for installation of my auto Start. We came in contact with the service manager “Bobby A.” Who proceeded to explain that1.The price quoted was incorrect and asked if I was paying the difference2.They don’t do that work on Saturday’s3.They did not have the parts in stock4. They did not have a loaner vehicle to give my wifeEvery excuse not give me serviceMy reply as the customer who is also a Retail Director of a hospital knows the customer service comes first with the up most hospitality. Also, the price of the auto start was not my issue as a customer. I came with the proper paperwork which should have been carried out while the office investigation as a service manager was handled in the background separate from the customer. That was not given to me. I had to ask for him to reschedule me once the he has loaner vehicle for my wife, but the service had to be done on a Saturday due to our schedule. Even that curtsey was not given to me. I had to reach back out 6 days later to follow up which his reply was that he was not ordering the parts or doing the service until the difference was paid.I asked well as your customers with a 20,000 vehicle who has been a customer of your who has paid for 1 vehicle fully serviced by Mazda already has to do with a $600.00 difference that can be handled between managers and not your customer who has presented the proper paperwork???Needless to say, My wife 8 year wedding anniversary new car surprise with the bells and whistles has been ruined by Mazda Catonsville all within 1 week.....

I work here soooo, Im biased, but I dig this place, bought a Mazda 2 weeks ago and sell them to happy clients!

Jasmine was responsive even on a Sunday!Jordan is such an amazing sales man. He was able to answer all of my questions and drove more than 20 miles to pick me up. He is so humble, honest and cooperative. Tarek is another gem. Hes such an amazing sales manager. He was able to get me straight to the best possible price, talked to me about what to expect and even advised me which add ons to add and which not to. Adam, the financial specialist and his manager (I think Tom or Tim) are so helpful and were able to get me the monthly payments the way I wanted.I drove more than 120 miles to get a car from them and I have zero regrets. Such a great experience and I am grateful to all of you. Thanks

The dealership has great potential for business but I went in to the dealership about 7 months ago to possibly buy a car for my younger sister. On August 10th of 2020 to be exact. I went in to see a sales advisor that has several years experience in the business. We saw a few cars and came back into the office. He asked us what we would like to do. I asked if we could have a couple of minutes to discuss the matter. He asked for our social security numbers. I told him I did NOT want him to run our credit if I give it to him till we spoke about the car and found out what we wanted to do. She was nervous about buying the car. All I wanted was her to be comfortable in the car since it will be her daily car to get to and from school and work. He gets up and gives us 4 minutes to talk about it. My sister said she did not feel comfortable buying the car. Mind you we have yet to break down the numbers. Then I get an instant message on my phone that my credit was ran through two banks. He comes back and I asked did you just run my credit ??? He says no then I told him I just got two notifications on my credit. He proceeds to say oh, yes I’m so sorry. He then goes to say that it was not him it was his GENERAL SALES MANAGER. I got upset and told him I wanted to speak with the General Manager. Mike. He was NICE and POLITE says that he would take care of us. Fast forward 7 months later no one took care of us. It’s still on my credit even after talking to Daniel Matysek who is Mike’s manager. I am unhappy. It takes any disputes about 30-90 days to be processed with any credit bureau. This is my honest review. THEY RAN MY CREDIT WITHOUT my permission. THE ISSUE IS STILL NOT RESOLVED!!

Bradlee Pratt and the entire team were wonderful. Traded in an old vehicle and bought a new car with such ease. Everyone was very helpful and made sure all my needs were met. Thanks again!

Without any hesitation I would recommend this dealership to anyone looking to purchase a new car. Kevin Holmes was so easy to work with, none of the pressure sales tactics. Kevin and Mike truly worked with us and made us feel so at ease. Thank you both for all you did to make sure we left with an amazing car and smiles on our faces! I’m truly grateful!

Parking lot is a disaster...almost got run over TWICE by employees speeding thru the parking lot - never again.

Ive dealt with a lot of dealers over the years. My experience at Heritage Mazda has been one of the best. Service has maintained the good relationship sales built. The waiting area is comfortable and has free WiFi and beverages. My two service appointments have been quick.

Words cannot express the immense feeling of joy I felt as as I made a new car purchase at Heritage Mazda in Catonsville. I feel like I won an Oscar because I have so many people to thank. First Kevin Holmes (Sales Consultant) for his excellent customer service, persistent and dedication to helping me find a great car. Adam Kendal for helping me navigate through the financing, Mike McGuire, the General Manager for orchestrating a very talented team!

If you are worried about getting your car serviced during a pandemic, dont be!This Mazda dealership took all precautions needed to make you feel as comfortable and safe as possible. To include using seat coverings and rolling down the window while they are driving in the car, to using gloves and masks at every touch point. The service was conducted quickly, smoothly, safely and never disappoints.

Amazing place to buy a car! Staff is great! Car quality is great! Overall I would and will buy my next car from here! Best car buying experience I’ve ever had!

Gud Evening 🌙🌆, I came out on Saturday 27th to purchase My 2016 Volvo xc60, this car 🚙 is Beautiful, the color inside and out loaded with everything, the two Gentlemen there one name Kevin, he is in sales he was very nice he took his time to show me different cars and explain to me about them and took me out to test drive them but tht Volvo caught my eye 👀and tht was the one, the other Gentleman name was Tim, he worked in finance, he is the one who sealed the perfect deal ✝💯💰💸for me he went all out to make sure of tht, so I recommend my family and friends to go out to Heritage Mazda Catonsville to purchase Ure next Vehicle. Thank U both for everything keep up the gud work 🙏😇

Great experience at this dealership. They take COVID-19 seriously and I felt comfortable test driving the cars and sitting in the office. Very respectful of my requests regarding safety. Thank you!

Everyone at Heritage Mazda is extremely professional. We shopped around for a while, but ended up buying a car here because they were efficient and put absolutely no pressure on us. From start to finish, they made the process as quick and easy as possible. Shout out to Joe, Joe, and Adam for your excellent service!

Purchased a CX-5 Carbon Turbo yesterday and had a fantastic experience. We worked with Jesse Abad and he was extremely knowledgeable and friendly. We made an appt for a test drive at 2:00 pm and he had the car sterilized and ready to go right at 2 pm. The whole gang was great! BTW - love the turbo. Will definitely return to Heritage for my next Mazda!

I have leased three CX5’s and decided this year to buy from Heritage Mazda Catonsville. I just discovered the CX30 last week and I absolutely love it! Herb Thomas is my main contact. I had dozens of questions about options and pricing...Herb was patient and very kind while I sent many, many emails and texts to him as I narrowed down the choices to the exact car I wanted. It was an easy, no-nonsense experience. I could not be happier with the outcome. The showroom is clean and spacious, and the staff friendly and helpful. Thanks also to Mike, Joe, Jasmine, and Adam - the dream team.(Did I mention how much I love the CX30?!)

Dropped my mothers car off for service, and everything was completed in a timely manner.

I decided to have my car checked before traveling back to New York City and this was my first time visiting Heritage Mazda. I needed to change the battery in my Mazda key and it was done for FREE. Above all, I was impressed that they offered to check my car and give it car wash as well. I would like to thank Jeff and Pauline for their service and for being very friendly and professional. I highly recommend this place and I would definitely return to Heritage Mazda for another service!

Jesse and Mike at Mazda Catonsville made the deal smooth. They gave us top dollar for our trade and drove out in a New CX5. Mazda beats Honda and Toyota in price, interior design and engine performance. We’ll be back !

Had an excellent experience here. My sales person Bradlee was very professional and helpful. Adam the finance manager was a joy to work with. I’d definitely recommend buying a car from this location!!

I truly enjoyed my experience at this dealership. I have been checking MileOne dealerships online for a Mazda CX-5 for almost a year. I finally decided to make a visit to one. I called the dealership a few days ahead to make sure they had the car in stock and was able to set up an appointment to view the car with Kevin Holmes.When I arrived Kevin had the car out front with my name on it. I only really went in for a test drive, but ended up leaving with a car! Lol they gave me a great deal and really took care of me! 10/10 would recommend!I received friendly greetings from the staff, the sales manager, as well as the store manager. The store manager even gave my family some food to take home on our way out because they ordered too much for their team lol.Car buying can be a bit much, but I really enjoyed the whole experience, and I’m so glad that I decided to go there!

I went to this dealership in October 2020 to buy a 2020 CX-5 grand touring. While going through their catalog I came across the 2021 CX-5 carbon edition. My sales consultant explained me the features and quoted the price around $30000. I was very impressed with the price and features but they don’t have it in their inventory until end of November. So I said I will pay some cash in advance and book the car. Then came their sales manager. He quoted the price as 35k-36k. So that was not in my budget and ended up buying the CX-5 grand touring for 32k. Last week I was just stalking their inventory and found 2021 carbon edition for 29.7k and realized there was a miscommunication.

Had a very easy visit to this place to purchase my new used car. Affordable prices and interest rates, immediately took care of any problem I had with the car for no cost within the first month of owning the car. Highly recommend.

Clean shop, respectful service writers, no pressure to upgrade repair items, which is rare at the big auto dealerships. Car was serviced to address a recall notice, and returned washed and vacuumed. Courtesy and honesty still rates high with most regular folks today.

I set my heart on a Mazda CX-5 Touring, but was open to other makes & models and shopped around. I received an incredible offer at another dealership and returned to Mazda to discuss. Well, they also gave me an incredible offer closer to my dream car, but it wasnt just right (my heart was set on the touring, not the sport). I worked with Herb, Tarek, Adam, Mike, and Carlos - they made it work for me! I was able to get my dream car as a gently used 2020 for a great price. They even stayed late and moved as quickly as possible to get it cleaned. These guys really went above and beyond for me. All have checked in on me multiple times after my purchase. I am completely satisfied and definitely will come back. I owe them a beer or some homemade cookies!

This was a amazing experience. Highly recommend. Got what I wanted when I wanted it and how I wanted it. Great job Kevin and Joe.