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Midwest Mattress
316 Viking Plaza Dr, Cedar Falls, IA 50613, United States
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Midwest Mattress
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Li
Review №1

I was very impressed as they arrived when they said they were going to and they were very quick with the whole process. Very helpful as well and answered all my questions. I highly recommend Midwest mattress

Ma
Review №2

We were assisted by Sunshine and she was GREAT. She helped answer all our questions we had and helped us find the perfect mattress for our needs. She looked out for us and our wellbeing with being newly weds and wanting to buy a home in the near future, so she didnt peer pressure us into any buys, which made it such a pleasant experience for us both. We are so glad we went to Midwest Mattress and hope to do more future business with them!

Li
Review №3

Was out mattress shopping - thought I hit all the local places. Stopped in as I was in area shopping. Staff especially Sunshine, very knowledgeable, helpful, no pressure sales. Great sale, great satisfaction guarantee, locally made! Don’t think you can go wrong. Can’t wait for my delivery.

Mi
Review №4

We had a great experience choosing our new mattress and accessories. They were very helpful and knowledgeable and gave us many options to choose from. We will be back!

Ji
Review №5

Excellent customer service! Very friendly, knowledgeable, and professional. We will be shopping there again. Highly recommend this place!

Ri
Review №6

We’ve purchased four mattresses from Midwest Mattress in Cedar Falls, Iowa over the past year, and each time our experience with them has been nothing short of incredible. Their combination of price and quality equate to the most unbeatable value we’ve found. Our salesperson (Sunshine) was friendly and helpful, and we never once felt the pressure we have elsewhere during the buying process. Their one year full warranty, complimentary delivery, and free haul away make the process so easy. And with their products, we’ve had the best night’s sleep of our lives. If you’re in the market for a new mattress, be sure to check out Midwest Mattress. You won’t regret it!

Gr
Review №7

Great prices on great products with free delivery. We have compared prices and Midwest Matress cant be beaten. Thank you Sunshine in Cedar Falls for excellent service. You answered all of our questions quickly and were knowledgeable about the products. We greatly appreciate your help. We are returning customers and will continue to shop with Midwest Mattress for any future bedroom needs.

Am
Review №8

We had a wonderful experience at Midwest Mattress at the Cedar Falls store. Brandon was very good at answering all our questions and taking the time to show us all of our options! We will be back!

Ro
Review №9

The delivery was smooth and efficient and the guys were helpful in demonstrating the features of the power bed frame and app.

Ha
Review №10

Sunshine was so very kind from the very beginning. We really just came in to look at what we might want. Sunshine found us exactly what we were looking for, PLUS more. Not only that, Sunshine got us a local Iowa made mattress, for way less than we expected, and we get it in less than 2 weeks, fully delivered and installed, with the old mattress and box spring taken out with them. Sunshine is amazing. Period.

Sa
Review №11

Wonderful experience! We were greeted with a friendly, pleasant welcome, come on in by Sunshine the certified sleep expert. My daughter was lead to a bed that was the one that suited her! Quality mattresses made right here in Iowa.

Ma
Review №12

My husband and I were a little worried trying to find a new mattress would be like shopping for a car when the salesman flocks in for a sale. That was not the case with Sunshine, the manager! She was wonderful to work with and not overbearing to get a sale. She listened to what we were looking for and helped us figure out all the steps to getting a new mattress.

Ca
Review №13

I worked with four representatives and all of them provided outstanding customer service. Everything was spot on starting with my experiences/visits in the store to the delivery notification system. While in the store, the representatives were very informative, knowledgeable and patient as I tried out the mattresses so I could make an informed decision on which one would be best for me. Delivery was just a few days later and, as promised, I was contacted the night before at 6pm and then again the day of delivery 15 minutes prior to their arrival. The set up took less than 30 minutes. While I was trained on the remote control system, it was realized a small adjustment needed to be made on the base. The delivery guy was very nice and adjusted it to ensure it was perfect before they left. I highly recommend Midwest Mattress as I had a wonderful, positive experience!

Da
Review №14

No pressure, very knowledgeable and best price.

Za
Review №15

My girlfriend and I went into Midwest Mattress to have some questions answered about beds and what bed was best for our needs. Dakota, the associate who helped us, was very polite, knowledgeable, and friendly. From our experience it was pretty easy for us to decide on a bed with the help of Dakota. What helped us decide on a bed was that the company is local to Iowa and mattress is made in the USA as well. The total experience took about an hour. — bed testing 40 minutes, deciding on additional accessories 15 minutes, paying 5 minutes. Quick and easy!

Jo
Review №16

Sunshine was very helpful and explained things very well was very professional would buy there again.

Ch
Review №17

Drake and Douglas were very professional and friendly. Got right to work and even though it was a very tight fit to get the mattress up the stairs they did it! Thank you so much.

Me
Review №18

Highly, highly recommend Midwest Mattress. Mike Switch showed us exactly what we wanted and was extremely knowledgeable. When our mattress delivery was delayed, we were offered a complimentary sheet set. We love that this store sells locally made mattresses also! As for the delivery itself, Rex and Austin were here and gone within 30 minutes. They moved our old mattress to the basement as well. They worked hard and fast and provided amazing customer service! Would definitely recommend Midwest Mattress to anyone looking for a great product and top notch service.

sm
Review №19

I had been looking online to see what type of mattress I wanted & it was overwhelming so I was apprehensive about how it was going to go once at a store. Sunshine was AWESOME! She gave me pros & cons and listened to what my budget was & didnt try to get me to spend more. No high pressure sales at all. And to top it off the mattress I got is not only made in the USA, but actually here in Iowa! I would 100% recommend them to anyone.

Ji
Review №20

On time, quick, great service!

Wa
Review №21

Drake and David delivered our new bed today. They were efficient, knowledgeable, helpful, and courteous. Thank you both for taking good care of us!

Ka
Review №22

Would definitely recommend this place! Free delivery and exchanges up to 13 months. Sunshine was super nice and helpful. Cant wait for my delivery!!

Ho
Review №23

Our experience here today was so great! The sales employee, Sunshine, was the nicest and so very helpful! She answered all of my questions and gave me all the info I needed and had a great attitude while doing it. I will definitely refer people to go here!

Am
Review №24

It was an all around great experience from the in store sales rep who was very informative and patient as I tried many different styles, to the awesome delivery updates, even when there was a reschedule due to a snow storm, to the delivery itself, which was very quick and the representatives were very helpful, respectful, and kind. I would purchase from them again and would recommend them to anyone!

Te
Review №25

We purchased a mattress and adjustable base. The service was great. The sales person was very knowledgable. This will be delivered in one week.

Ec
Review №26

Great customer service and great selection! Picked out our king mattress at the Waterloo location a few years ago and made sure to come back to Midwest for our sons first twin. Will definitely come back whenever we need another bed!

Ri
Review №27

Midwest mattress was the best decision for quality and pricing for getting our new beds for our apartment. The movers were professional and fast to set up the beds. Would recommend this company to anyone looking to get new mattresses!

Tr
Review №28

Over priced with limited in stock

Le
Review №29

Dakota was a terrific salesman and help to us finding our mattress! Thank you for your care in ensuring we get the best mattress for what we could afford! We’ll definitely be coming back!

Sh
Review №30

I am very happy and excited to be getting my new mattress soon! I didn’t want to buy a mattress without testing it out and when I got there, I was able to test a few options out! Customer service was great and the free delivery and old mattress pick up will be wonderful! Thank you!

Ka
Review №31

I needed a mattress in a hurry-Midwest Mattress was great to work with on such short notice! We were able to call, go into the store, and drive away with a mattress all within an hour-I told them my wants and needs, they showed me what they thought would be right for me! Friendly staff who was ready to answer any and all questions-I would go back in a heartbeat (I just hope it won’t be in such a hurry next time!!)

Br
Review №32

Staff was friendly and very informative. Even played with my puppy for a bit! It Warmed my heart!! They were in and out in less then fifteen minutes. If I could give ten stars ⭐️ I would.

Ci
Review №33

Great store and the stor manager, her name is Sunshine.....was soooooo very patient and helpful

Do
Review №34

Awesome service all the way from when I purchased the mattress to the delivery. Delivery was fast and quick!! Will purchase again

sa
Review №35

Sunshine was an awesome help in finding the right mattress and base for me! It was a very welcoming environment, and the staff were knowledgeable and kind. I would definitely recommend Midwest Mattress for anyone looking for a new bed!

jo
Review №36

Very friendly and knowledgeable staff that was great to work with.

Pa
Review №37

Hassle free purchase, pain free. Dakota was easy to work with.

Me
Review №38

Great experience, no pressure sale! Delivery was prompt with the next business day delivery. Delivery drivers were very professional and friendly.

Va
Review №39

We came in at 7.45 and manager was so nice and cool to us. We finally were able to buy a mattress and everything even if she stayed over for 30 min after her working hours. It was super cool.We are happy with our new mattress

Be
Review №40

SERVICE: I had superb service by Sunshine on the 2 occasions I visited the store. First was to buy a mattress and the second was to purchase pillows. Each time, the salesperson named Sunshine was very personable and attentive to all my needs. I also wanted to say that she was quite a dynamo at my first visit because I was not the only customer she was attending. She would give all the customers space and check in to make sure all questions were answered and provided any information of beds, current sales, and related products were available to us. Sunshine was truly amazing and would HIGHLY recommend this should you need to shop for a new mattress.Thank you SO, SO much.PRODUCT: I purchased the Holly Springs II Plush and Sub-Zero Cooling Water Proof Mattress Protector. The bed is wonderful, the mattress cover is awesome and cool to the touch, and the pillows are lovely and quite comfortable.

Th
Review №41

Again next to it but they are open

Re
Review №42

Great people, great location, great selection, great prices. Had my new bed in one day and slept like a baby! Highly recommend.

De
Review №43

Anxious to try out our mattress! Delivery was quick and professional.

Th
Review №44

The delivery men Rex and Austiin were. Great. They came went right to work and got it done.

Ma
Review №45

Wonderful service!! Sunshine was a huge help and such a nice person! Told them exactly what I wanted and they directed me right too it! Nobody was pushy and they we’re very informative! Didn’t even have to ask questions because she answered everything!! Wonderful experience and definitely will refer others!

Ry
Review №46

I was approached shortly after walking into the store by a friendly employee, who helped me find the right mattress very quickly. He was helpful in explaining the specs of each mattress I tried. I quickly checked out and was on my way out the door within 20 minutes. Then I wrote the review and got 2 free pillows or something. PLUS, FREE SHIPPING. Also, great customer service.

Ch
Review №47

We went to Midwest Mattress to purchase a mattress for our guest room. As our sales lady approached us, we told her what we were looking for and she showed us some options. She was very friendly and very knowledgeable with all the products in the store. We ended up purchasing a bed for OUR bedroom, and well be putting ours in the guest room. I would HIGHLY recommend Midwest Mattress to all my friends and family. They have great warranties also stand behind all their products! I gave them a 5 star rating and will be a forever customer.

st
Review №48

Dealt with a very knowledgeable sales person by the name of Sunshine. She explained the difference between mattresses and frames in detail. Was not a “hard sales” person at all, otherwise I would have left. She was able to answer all questions we had and was very accommodating. Would recommend this place to anyone looking for a quality bed.

Li
Review №49

I just purchased a new bed/mattress from Midwest Mattress in Cedar Falls. The manager of the store was our salesperson. I had done quite a bit of research on mattress sets so I did have some knowledge. Everything from the minute we walked in the door, tested the beds, sales approach was wonderful. The price was very competitive. However, what sets this store apart are the people. The bed has just been delivered and even the delivery guys were the best. I wish all retail stores would take lessons from this company. Purchasing would actually be fun again!

Mi
Review №50

I had great experience with Sam at Midwest Mattress. He was able to show me the mattress options available in my price point, and wasn’t pushy like most salespeople. Delivery was easy; once they arrived, the frame and mattress were set up in just minutes! Great all around service and pricing

Ma
Review №51

It was a great experience with Sunshine! I was need of a new mattress and she helped me put that problem to rest. Very personable and knowledgeable which got me in and out in about 30 minutes. Very happy with my purchase.

Ni
Review №52

The sales representative we had was wonderful. She was super kind and listened to exactly what we wanted/needed and pointed us in exactly the right direction. She definitely did not push anything we didnt want, which was refreshing. Loved our experience.

Je
Review №53

Great service. Smooth sale and transaction. Delivery(!!) on time. Price was right.Show room was set up so we could try mattresses at increasing price and feature points, making it easy to compare mattresses. Helpful salesmen and literature. Overall experience... highly recommend.

Br
Review №54

I bought two mattresses in less than minutes. They are no hassle and too the point. They dont make commission so there is no sales pressure. I purchased on a Saturday and my new mattresses were delivered free of charge on Thursday. They have many options on the sales floor to choose from and test out. No frills. Just good deals.

Br
Review №55

The customer service at this store is above and beyond. The staff is personable, patient, and interested in concerns of their customers.Theyre extremely knowledgeable and can answer any questions you might have. They are willing to provide you with time to try out mattresses and even buy them and offer you extended time to ensure you have the right selection.Best of all, their prices are just unbeatable. The service and product are not only better than anywhere Ive ever shopped, but the purchase and delivery service push them far beyond the best of competitors.It was an amazing experience that was quick, insightful, patient with questions, and accommodating.Anthony and Thomas are particularly insightful and great people to talk to!

Ka
Review №56

Tanner was extremely knowledgeable and helpful during my recent purchase from Midwest Mattress! He was able to find me a mattress that fit my comfort and needs as well as do so in a timely manner. I never once felt pressured into buying...would highly recommend shopping here first!

Ni
Review №57

They were super friendly and patience as I have never bought a new bed before so had no idea what i was looking for! Asked me a few questions and got me right where I needed to be! The process was quick, simple, and they got me the best price possible!

Ce
Review №58

Warm greetings, informed help, friendly support. Quick and super easy transaction. Sunshine was wonderful to work with and her colleague had us loaded up and ready to go by the time the sale processed. Fair prices. We look forward to sleeping on them tonight. Thank you for the excellent experience! We will be back again!Celina PeermanWaverly, IA

Sc
Review №59

My wife and I were passing through Cedar Falls and in need of a new mattress for our camper. We stopped in and the store sales person (Sunshine) showed us the mattresses that met our requirements. She had a floor model that we liked but said she was not allowed to sell the floor model unless the warehouse had a replacement. They did not. After a second call to her boss the sale happened. Thank you to Midwest Mattress and also to Sunshine for making it happen.

Ab
Review №60

My husband and I came in just minutes after opening on a Sunday and our sales rep Tyler was completely ready to help us. We originally were just coming in to get an idea of what we wanted but with Tylers help, we found a bed that would work with both our sleeping styles with a price tag we couldnt say no to! Great place! Well definitely use Midwest Mattress in the future!

Da
Review №61

We were looking for a twin bed. Simple and within our budget. We were helped with kindness and never felt pushes into anything. I would recommend this store if you are looking for a bed of any size and cost!

Na
Review №62

Very knowledgeable and not pushy. Gave us the space to decide and offered advise when asked. Didnt try to sell most expensive mattress, but instead work with our individual needs for quality sleep.

Al
Review №63

I cannot praise this company and its staff enough. When I got my full mattress I was very satisfied with my experience. The staff was knowledgeable and gave me good reasons backed up with facts to aid me with my purchasing process. When I wanted to upgrade to a queen within a year I was blown away with the care and effort displayed by the midwest mattress team, especially Anthony, to help me with getting my old one picked up and my new one delivered, in a different town no less at a later date. Midwest Mattress cares and will do everything in their power to work with and for you.

Pa
Review №64

Sale persons were very friendly and helpfull! Was happy with the mattress we bought today !

Ha
Review №65

We were delighted with the service at Midwest Mattress in Cedar Falls. Sunshine was very patient with us and knowledgeable about all of the products available. She was a delight to work with and we would recommend her and the store to our friends. Cant wait for our purchaces to arrive.

St
Review №66

Thomas Day the sales representative was very knowledgeable and informative during his presentation of the Sonata adjustable twin xl that we purchased. We were happy to make the purchase of the mattress at the Cedar Falls, Ia. store. We are sure this product will bring comfort and durability for years to come.

Da
Review №67

Would HIGHLY recommend to anyone, very helpful and best pricing!

Vi
Review №68

I moved to Cedar Falls and came into Midwest Mattress to purchase a bed. I meet Thomas and he gave me a great deal on a mattress. He has awesome personality and explain each brand of mattress. I would definitely recommend a friend to this store.

Lo
Review №69

A thousand times better than the mattress sales in Waverly.At least these people seem to know what theyre selling. Cheers, credible staff

Pa
Review №70

I spent a fair amount of time testing different mattresses and reading mattress reviews. Tyler--at Midwest Mattress in Cedar Rapids--was very helpful. It has been nearly a year since my purchase, and the mattress is performing just as Tyler predicted. I am very satisfied with my experience, and I will be back for future purchases.

Sc
Review №71

It was a very good experience. They let us take our time to find exactly what we wanted even though it was close to closing time. They answered all our questions and made sure we were comfortable with our decision.

Mi
Review №72

Great shopping experience. Tyler was very knowledgeable and efficient. I was in and out with exactly what I was looking for within 15 minutes. Will definitely shop here again.

Ka
Review №73

Our sales rep was Tyler Corbitt. He was very knowledgeable and very patient. We like that there were no hidden costs and no pressure to purchase. Cant wait to get the new bed!

Ka
Review №74

Bought a great bed there. Anthony was very helpful in the store, and the guys who delivered it were also pleasant and helpful. Thanks!

Za
Review №75

Needed a new bed because my back was killing me. Went in to Midwest Mattress and they were super helpful with finding a mattress that fits my needs and at a reasonable price. Would recommend them to anybody!

Ja
Review №76

Sales woman was on point and knowledgeable and delivery was effecient and in a timely manner the delivery guys were very friendly overall an excellent experience id highly recommend this store to anyone looking for a new bed

Br
Review №77

Great place. Great service. Knowledgeable staff. Highly recommend check them out!

Ta
Review №78

Fantastic buying experience. Staff is friendly, helpful, and not pushy at all. We will be repeat customers!

Mi
Review №79

Very helpful and knowledgeable. Reasonable prices. Cant wait to sleep on our new bed

St
Review №80

Nice guys and great work

Ch
Review №81

Very, very helpful and knowledgeable. Extremely friendly and awesome to work with. Will definitely recommend to others.

Ni
Review №82

Sunshine helped us find the perfect mattress! Highly recommend! Plus the bed is made in Iowa!

As
Review №83

GREAT SERVICE !!!

hi
Review №84

The staff was very helpful! They were knowledgeable about the product but not pushy about buying. Would shop there again.

We
Review №85

Very good experience, sunshine was very helpful and has very good/organized product knowledge. Would definitely recommend!

Re
Review №86

Sunshine was wonderful. Answered all my questions. Called appropriate staff for other important information.

Do
Review №87

The salesmen was a great help. Nice guy and got me in and out a quick as he could.

Je
Review №88

Great and very professional! Made many suggestions and went out of her way to help fill our needs! Visited on 07/19/2017 @ 3:00 pm

Sh
Review №89

Excellent customer service each time we have been in. We love their prices and the quality of the beds we have purchased. Will recommend them every chance we get!

da
Review №90

The sales team is absolutely incredible!

Ab
Review №91

Great experience! The gentlemen who helped us was very knowledgeable.

Pa
Review №92

Sunshine was fantastic. Polite and well educated on the matttesses. I would say she was the seller for the day. She needs to beRecognized by cooperate for her positive attitude of your company.

Ke
Review №93

They went above and beyond to make sure i was comfortable in my new bed. Thank you!!!

Ka
Review №94

Very friendly, knowledgeable and courteous. Thank you for making our decision an easy one.

Am
Review №95

Tom was great and he was very knowledgeable of the products they sell. I cant wait to get my new mattress!

De
Review №96

I can with a rough idea of what I was looking for and the sales rep Tyler Corbett was very helpful, no pressure and listened to my needs...just got the mattress set and I just love it...thank you again! !!!!

Jo
Review №97

Thomas knew more about mattresses than Ill ever know in two lifetimes. Very quick and to the point, was a very enjoyable experience.

Ca
Review №98

I loved the mattress and the customer service was nice.

Q
Review №99

Tyler was sooo very helpful and knowledgeable!!!! Such a great experience

Mi
Review №100

Very helpful staff. Very friendly. No pressure.

Information
5 Photos
100 Comments
4.9 Rating
  • Address:316 Viking Plaza Dr, Cedar Falls, IA 50613, United States
  • Site:http://midwest-mattress.com/
  • Phone:+1 319-266-6633
Categories
  • Mattress store
  • Furniture store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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