The two guys that came after hours to tear out and reinstall new carpet at my business in Dubuque were awesome. Friendly, polite, personable and didnt waste time. New carpet looks great. Thank you!
Great selection, service and pricing. James and the rest of the crew has been taking care of my flooring needs for close to twenty years. The knowledge and advice always gets me the look I want.
Top notch service and an extensive offering of flooring options. If youre looking for high quality this is the place!
We had House of Carpets do our flooring for years. Moved out of CR and tried another company...AND we came right back. We will never use another. Their installers are fast, the quality of work if second to none, they are very clean, you cant even tell they were here, except for the NEW beautiful flooring that we have. I would highly recommend House of Carpets.
Good prices and selection. Really easy to work with
We had a tub removed and shower installed. The rebuilding was done with minimal dust. The tiling was done to our high expectations. A great place to work with. I highly recommend House of Carpets. I love my walk-in-shower!
Recently had an issue with some hard floors damaged during a move. House of Carpets responded quickly and worked with the movers to resolve inside a narrow timeline. The pricing was fair and the workmanship was great. I would definitely recommend them to my friends and family.
Very nice to deal with House of Carpets. They were very helpful in all our carpeting and vinyl flooring needs. We have had work done in previous years with total satisfaction in finding what we needed. Installation of carpet and vinyl flooring was right on. Good job.
Great service and products! Everyone we dealt with was friendly and helpful! We put in carpet at our old house 8 years ago and it was still great when we moved this year! We have now replaced carpet in 2 bedrooms at our current house and will continue to use House of Carpets for all of the flooring we replace!
They KNOW carpet! Great quality.
Without facebook advertising I would not have known there was such a wonderful group of people to work with, from entering their business to saying good bye to the installers. I purchased carpets for four rooms, each doorway messed from one carpet to the next. I couldnt have imagined having such a customer service company. Love it
Carpet Review: Brandon, Selena, and the store staff were very helpful, friendly, and professional. Brandon did an excellent job assisting me with my carpet choice with regard to both type and color. The carpet installer was also very good and shared his expertise on how to care for the new soft carpets.
Very friendly and knowledgeable customer service! They had a much larger selection of flooring then I expected. I love my new floors! I am very happy with everything! I will be back to do my kitchen backsplash!
Great place to purchase flooring and tile. We worked with Brandon and could not ask for a better person to work with as he was so knowledgeable about the priducts.
This specialty flooring store has very competitive pricing, professional advice combined with quality products. I would highly recommend!
I worked with James Nelson on picking out new flooring when my house burned down. I was very pleased with the customer service. He really helped me find exactly what I was looking for on flooring for my entire house.
The installation of my carpet went off without a hitch. The carpeting is beautiful and everyone at House of Carpets were very helpful.
Friendly and professional, were very quiet and installed while I was working from home, seamed flawlessly in my doorways, would definitely recommend to a friend.
We built a new house in 2010. Within 2 years our carpet was being pulled from the backing. All House of Carpets said they could do was have someone come out and stretch it as the manufacturer would most likely do nothing. They came out and stretched the carpet and within 1 tear it was in the same condition. They do not stand behind their products and the warranty is a joke. Will never recommend this carpet store as now 5 years later we are already having to replace that carpet.
Very helpful staff. Great selection.
If one disaster after another and poor customer service if what you are looking for, this is the place! Vinyl flooring was installed then had to be removed and reinstalled as the wrong glue was used and a majority of the planks popped. No one wanted to call us back when the problem was reported and had we not been persistent it would have taken longer than the weeks it did! To date we still have glue on the top of some planks that we cannot get off and few planks have popped again. Carpet installation was better however too much was ordered and there was more than enough to cover another entire room which they were just going to throw away! Had my husband not been home, carpet we paid good money for would have been wasted. The whole experience left me physically ill and beyond stressed. SO disappointing!
We have used House of Carpets twice and couldnt be happier. Very helpful, courteous, and a great price!
It was a Pleasure having great Customer Service From Holly.
Wow...wasnt called back
My kitchen vynil was replaced after ONE YEAR of complaining. Thank God!
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