Brought my Prius in for some repair work. I went to a couple other places for estimates. EZ beat the other estimates by quite a bit. The repairs were done in about a week and my car looks good as new.
I love this body shop and the owners. I have used them twice so far and recommend them to all my friends and family. I told my insurance company to use them as 1st recommendation to fix your car. They are honest and such good people. Keep yourselves healthy as I don’t know what I would do if you were not there. Thank you so much for doing such a good job on my car
I talked to different body shots all of which gave me crazy estimates because I have a BMW. I saw EZ Suto Body while driving and I pulled over looked them and decided to talk to them. John was very professional knowledgeable and even brought the body man out to look at it. We discussed repaired and I decided to have some extra paint issues done as well. I was told up to 2 weeks and my care was done on time in perfect condition. I would recommend this place to anyone looking for a good body shop. My car looks like new after 8 yrs. I am very pleased.
The team was polite, professional, and very easy to deal with. Excellent job!!
So friendly, prompt and very reasonable!Thanks guys!Highly recommend!!!
John and his team are the best in the business. You know when you walk in you’ve come to the right place - respect, honesty and reliability go a long way!! You won’t regret your visit. Thanks John!
The owner is super helpful. I will be going back for any paint work and dents that I get on my car. The owner is honest and trustworthy. He gave me advice that would help protect my car, and not have to keep coming back for fixes.
I walked in on Mon morning right when they opened. The hinge & latch were broke on the drivers door of my 2500HD Duramax. I had to have my truck back by Friday morning because we were going quail hunting(opening weekend). John tried Mon & Tues to get a used door. They sent him 3 wrong doors. My husband said to go ahead and get a new one. John ordered it We’d and called me Fri around 9am to pick up my truck. I appreciate that he was so diligent and I appreciate that they delivered when I asked them to. I will recommend them to friends and family and I will use them again. Thank you.
John and the team were incredibly helpful in getting my rear bumper on my 2015 Corolla replaced in a timely and professional manner. They are super friendly and kept up with high expectations without skipping a beat. They really go out of their way to make sure they can give you the best price and quality for their services.- Chris W
Very nice family-owned business and they took me right away and they are just honest good people who do good work.
The help I received was efficient and complete. I got a lot of assistance and knowledge from management. I would definitely refer them to a friend!
They did a great job, I had a 1998 Infiniti I 30,That needed body work done, they were fantastic, John the owner was real down to earth, no hidden fees or anything like that...
Best place Ive ever dealt with. So professional and helpful
Had Bumper replaced and painted in a very timely fashion .. I would use them again! Family run business very personable .. Window tint job also done since my was getting old . That too came out great
John was very professional and he’s a good man I’d recommend him for all of his work honest and does good work
They did a great job restoring the inside trim of my beloved Toyota Highlander. Very nice down to earth straight talking people. Would definitely use them again.
My van was involved in a hit and run. I went to EZ Autobody and met the owner John. He was very friendly and the information he shared was very clear and specific. He took care of all the insurance paperwork and needs. I am very satisfied with the service and quality of work. I highly recommend EZ Autobody shop to to anyone needing their services.Excellent work, fair prices, very quick turnaround. Great experience.
They did an amazing job on matching The paint they are all friendly took their time and make the car look amazing.
If you are ever looking for / needing a good, reliable, ethical autobody shop, I highly recommend EZ Autobody. They do excellent, detailed work, plus are honest and ethical.
Excellent work, fair prices, very quick turnaround. Great experience.
I was hit by a guy in my apartment parking lot who had no insurance, while I was on my way to the hospital on a terrible day for me, and I actually couldnt have been more lucky with that accident. Surprisingly, the guy who hit me actually was nice and understanding, took full responsibility, and recommended I take my car to EZ Auto Body and get it fixed. EZ Auto couldnt have made the process easier, they corresponded with the guy who hit me and took his payment to fix my car, and even got me some cash in my pocket afterwards. I love my Mazdaspeed3, she is my highly modified, 400 horsepower pride and joy. EZ Auto made my passenger side look like new again and in less than two weeks too. Being a car guy and an engineer, I know a thing or two about shop rates, fixing cars, and how mechanics work. These guys are honest, good people who do phenomenal work at an extremely affordable price. Thanks guys!
John and his wife provided outstanding service for me and my vehicle when the previous repair shop completely misaligned my window and trim causing damages months later with no way to receive reimbursement. EZ Autobodys services honestly were humbling because it reminded me that ma and pa shops like this can provide kindness WITH top-notch service, a rare commodity. Not only did I leave knowing that my vehicle would be repaired but also that quality workmanship was priority! Thank you, John!
Fantastic workmanship and John and Shirley are the nicest people to do business with...Highly recommend to anyone needing their services... 👍👍👍
My daughters car was involved in a hit and run. I called my insurance company and they recommended EZ Auto Body. I met the owner and his wife. They were very friendly and the information they shared was clear and specific. They told me when the car would be ready. They were on time with the delivery.of the car. The car looks and runs great. They took care of all the insurance paperwork and needs. They are a small operation that has been in Chandler for a long time. I am very satisfied with their service and quality of work. I recommend them to address your auto needs.
John and EZ Auto Body was recommended to me by a parts employee at a dealership. I am grateful to that individual. I phoned John andright away I knew this is where I will bring my Toyota to get my roof re-painted. At first, I was apprehensive about even getting my roof re- painted. I was concerned that the new paint on my roof would not match the existing old paint on the rest of the vehicle. John assured me that he would come very close to matching. He explained in great detail the stripping, sanding, painting process. His quality of the clear coat is top notch! Immediately, I was comfortable and confident that my vehicle was in good hands.John is extremely professional, knowledgeable and experienced about everything there is to know about all types of vehicles. He is a genuine, sincere, friendly, caring man. When my bike tire had a flat on my way to pick up my vehicle, his wife Shirley was so kind and offered to pick me up and bring me back to the shop. Talk about OUTSTANDING CUSTOMER SERVICE!My vehicle was done a day earlier than expected, the price was great and my vehicle looks AMAZING! I did not get a chance to thank Troy who worked on my 4runner, but he did an EXTRAORDINARY job! Thank you John and EZ Auto Body for EXEMPLARY CRAFTSMANSHIP!! I highly recommend you to bring your vehicle here!! Laurie
Exceptional Service ****** I used EZ Autobody to fix my car due to hit and run. Ladies, not sure where to take your car, I would definately recommend to anyone. John was honest, up front, helped with the insurance adjusters. My whole experience was nothing but positive. Thank you John!!!
I would give EZ Autobody in Chandler, AZ, 10 stars if it were possible. I am very pleased with the way they handled my insurance claim (someone had backed into my back bumper and it needed to be replaced). My insurance company recommended them and I can certainly see why. I found the owners, John and Shirley Pole, to be honest and hard working for their clients--me being one of them. Their price to fix my car was very reasonable and they did an outstanding job! I would definitely advise anyone needing auto body repairs to check them out!
Awesome customer service! I was able to schedule right away, very easy, helped me with insurance, and by far the best repair I’ve had done on my car. Looks brand new!
EZ Auto Body is Awesome!I’ve had Auto Body work done on my vehicle twice from EZ Auto Body. Their quality is unmatched! This is a family owned company. John and his father are honest And friendly. They went above and beyond for me, they are one of the last remaining GREAT quality family owned businesses that does superb work on vehicles. I highly recommend EZ Auto Body, A+++++.
I brought my family van into EZ Autobody about a month ago with a quote from another shop. John assessed the quote, worked his magic, and gave me a quote that was a few hundred dollars below the first quote. I brought the van in and his team did a marvelous job! Not only did they work with me so that our van wasn’t tied up for more than a day, but they finished the work quickly and on time, and it was meticulous!I will now be a repeat customer any time I need any body work done on my cars. Thank you, EZ Autobody!
I was in a accident and nothing is pleasant about accidents. But I was recommended by the insurance company and I am very happy with the service I received. They got me in quickly and the reached out when it was necessary. They had my best I interested at hand. My car looks great and I would recommend EZ Autobody to people looking for good quality service.
The owners are the most honest, understanding, and helpful people. I was in a car accident on Valentines Day, and found this auto body shop by chance. I am so lucky to have found such a reliable place!!! Both Shirley and John really took their time with me and were certainly empathetic during this tough time.It is apparent that the care the owners have for you extends much farther than solely your vehicle/business.Regarding John and his teams workmanship, the repairs he and his team did turned out beautiful. I, unfortunately, did pretty substantial damage to my 2014 Chrysler. After receiving the best quality care from EZ Auto Body, one wouldnt ever even guess the whole font was once destroyed due to reckless driving. It looks just as it did when it was new.They made the whole process very easy for me as John was deeply communicative throughout. Lastly, John also went above and beyond to ensure that I had the best possible price for what needed to be done. I am so thankful he went the extra mile and ended up saving me well over $1,000!
What a good result! John and Shirley were easy to work with and made sure I got my car back as quickly as possible. Thank you for such a good experience. I highly recommend EZ Autobody.
I have used EZ several times over the past few years. They always do excellent work and they are nice people. I highly recommend EZ Auto Body.
We were in an accident and a friend of ours recommended EZ Autobody. Shirley handled everything with the insurance company and made it an incredibly smooth and pleasant experience.Needless to say we are also beyond pleased with the work done on our van! It looks great! To be honest, our van looks better now than it did before the accident. You can tell they really take pride in their work. They really went above and beyond and were really happy we chose to go to them. Shirley came outside with us to look it over and show us everything they did. And the owner John was really nice. He also told us not to hesitate to let him know if we had any issues at all. You can tell he genuinely cares about his customers.We could not be any happier with our full overall experience. Thank you EZ Autobody!
I have used EZ Autobody services twice and it has always been a great experience doing business with them. The customer service they provide is excellent so you know you can have peace of mind knowing that your car is in good hands. I highly recommend EZ Autobody the next time you need car body repair.
Had a great experience with EZ Autobody Chandler and would highly recommend. I was quoted a reasonable rate and timeframe (5 days, other shops quoted me 10+) for a fender, headlight, and bumper. John ended up calling me the day after I dropped of my car (less than 24 hours) and to my surprise, the work was completed. When I dropped off my car for repair, he let me know there could be more damage, as the other company I didnt use had advised, so I was expecting cost could be higher. John promptly called me once the car was disassembled and was prepared with the cost/breakdown of each part. They were reasonable or less than what the other company had quoted. I was also told by the other company I didnt use, that basically once they take the car apart Ive committed to the work, because they didnt know how much hidden damage there could be. So basically I had no recourse, they wouldnt just put the car back together if the cost was too high. Not John, he let me know up front and let me know that if it was unreasonable he could put it back together or at least try to barring no major damage, with minimal charge (they would have to take it apart so labor costs would be obvious and expected). I knew I could trust him after that point so after I got the updated quote, I was all set. I am comforted to know that my son is driving a safe car and the work was completed with care and quality.
Friendly owner, reasonable cost for repairs, and car was ready when promised. Very satisfied with the work that was performed. If necessary I will be a repeat customer.
The body work done on my 4-Runner looks like new. My parked vehicle was hit in a parking lot and left 2 large dents. They took the care to work with the insurance company to get the job done right. Their body work staff did an excellent job. Very nice people.
Loved them, first place I took it too. Worked great with my insurance company. Family owned business. I was taken care of like I was part of the family. Answered all my questions and let me go with out a huge whole in my pocket. And my car looked amazing!!
Took my car to their shop after an accident. They did a great job super friendly . When my sensor didn’t work the owner Shirley personally came to my job and dropped a rental off and took my car to the dealership to get the sensor fixed. Once my car was done she went to pick it up and brought it back to my job and returned the rental. The best service ever.
John Pole was very insightful and helpful. Its nice to see an auto body shop with true integrity.
I recently took my Cadillac XTS that had a lot of front end damage to EZ auto body. I called my insurance company and they recommended to me four auto body shops, which I called all of them. I felt most comfortable with John over at EZ auto body. Met with him and even felt more comfortable and had them do the work. As a business owner myself I recognize great quality and good customer service, they under promised and over delivered and went over and above. I would highly recommend them to my family and friends.
Awesome work! Very knowledgeable. Efficient and great communication. These guys know what they are doing!
We have used EZ Autobody on two occasions and have been very happy with their work, communication and timeliness. Highly recommend them!
They were awesome and quick. They did a great job. I would totally come back here again if needed, hopefully not needed. Friendly and helpful.
EZ auto body did a great job working on my car and handling the insurance aspects of the repair. From now on, this is the only body shop I’ll trust to get things done!
Honest, and detailed on their work. Fought my car insurance to have the appropriate service done properly.
The people that work here did a great job on my car and are very nice.
John is the consummate professional. He was a man of his word and always kept me abreast of all the little details about what it was going to take to fix my car. Everything came out perfectly and the car runs like new. EZ Autobody gets an A+ in my book. Thanks. John!
This body shop is THE EXAMPLE of every last stereotype of shady, shiesty, con man disguised as a business. I took my vehicle to EZ Autobody after having worked with Rod at another body shop. I was rear ended on the freeway and had a decent amount of damage, and hoped that the relationship would ensure the work was done to the best possible extent. God, was I wrong. John, the owner, and Rod advised me everything was good in their hands. Since the rental was being paid for by the other party’s insurance, I didn’t think to worry when 4 weeks had passed and still no car. I contacted them and was told they were waiting on this and then that. Finally after 7 weeks, I received my car back. Unfinished!!! The front bumper was sticking up, their were paint issues in the rear bumper, they failed to replace a whole part, the back up camera was disconnected, on top of several other issues! I should have taken head when while I was sitting their, another customer was irate that her car hadn’t been properly repaired after 7 weeks. But, giving the benefit of the doubt, I allowed them to complete(or so I thought) the work, and was in a rental for another week. Okay, get the car back, and it’s sill not fixed. Mind you, they provide a phony 1 year warranty covering any work done on the car. The bumper is popping out the other end! So Rod then begins blaming his old employer and tells me they were “bad guys” and that I need to get their work fixed that’s why the other parts weren’t fitting correctly. They blamed the insurance company, then the adjuster, then Ford. Never taking responsibility. They refused to take responsibility at any turn. Now, I have brought the car back 5 times, and the owner lets me know that I should sue him, as he refused to repair the bumper which is now buckled. When I referenced the 1 year warranty, John said, go ahead come after, I’m not fixing it. I’m done.... I have been in the automotive business for years, and have never been unlucky enough to personally experience the worst of the stereotypes til now. Do not trust these people. They are frauds!
Staff was great, kept me updated on the status of my car every week. The end result was perfect and my car looked brand new.
John and his guys are amazing! I dropped my Toyota Tundra off after getting into an accident and it looked brand new when I picked it up. They take their time and pay attention to detail, can’t recommend them enough. Thank you for all of your hard work!
They did a great job.The prices may seem high, but at the end you get the best products and service for your vehicle.Id rather pay more and have my paint job last years, than pay less and have to redo the paint every year.
EZ Auto did a great job in repairing our car. He taught us a lot on the in’s and outs of dealing with insurance company reps, which takes more effort than one would like.
Couldn’t recommend more. Place is very well managed and everything is communicated and taken care of in a timely manner. I wouldn’t go anywhere else for repairs.
Have taken two vehicles to EZ Autobody and have been more than sattisfied each time. John and Shirley are great people, their employees do great work, and their pricing is very affordable. Would highly recommend them to anyone.
John and Rod at Ez Auto Body made a stressful situation so much easier after getting into a car accident. They were on top of contacting my insurance to make sure I got my jeep back in a timely manner and kept me updated throughout the entire process. The day after getting my jeep back I noticed that my license plate was missing. I called Rod to see if they had taken it off for some reason during the repair, and he assured me that they had not. He directed me to call the police to report it and even offered to help in any way that he could. I have never been more impressed with such thorough and genuine customer service as well as quality work!
The auto repair and customer service was excellent. John and Shirley are wonderful people who truly care about their customers.
Rod and John are amazing! I was rearended in my brand new 2017 Jeep Cherokee, And buy brand new I mean 3000 miles on it I made my 3rd car payment was in the shop. The insurance company notified me and then that they were paying for non OEM and recycle parts only. These guys fought for original parts for me. My jeep looks awesome you cant tell where it was hit, and it still even has some of the new car smell in it. They also totally impressed me by UNDER promising, and OVER delivering. They also kept me posted every step of the way, And did not discuss money with me one time. They said they get it taken care of and they did! They have not only earned my personal business if anything ever happens again but tonight I had the opportunity to introduce them to the owner of my company where theyve earned our fleet business as well!! Thanks again guys youre the best!
I was shopping around to get some body work done on my 08 Cts. I had some really deep scratches and a few dents on both sides that I could not stand to look at anymore.I googled and came across EZ Auto, which was down the street. I went on to their website and read a statement of what they stood for. It appealed to me and sure enough, the owner John, is a really great guy. He stands by his word, has integrity, and will always tell you the truth. In the end, I had the work done and it came out professional. Went from customer, to friends now. John is truly the body shop guy you can trust.
Great people job well done on my car
Ive know John and Shirley Pole for years and have 1st hand experience in witnessing their above and beyond approach to meeting or exceeding expectations and overall commitment to customer service.
Friendly staff and great service! My car was finished before expected.
They stand by their work and warranty.A few years back, EZ Auto body repaired my 4Runner after an accident. Fast forward to 2019 and I noticed the paint was starting to peel and fade on some of the areas that had been repaired by EZ Auto body. I took it back to EZ and asked about their warranty on the fading and peeling. John from EZ auto body stated that the fading was expected, especially in Arizona. However, he said that the peeling paint should have not occurred. Apparently the base coat had failed. The base coat is made by a company called PPG. John contacted PPG about their product failing. And just as stated in the warranty, PPG stood behind their product. Now, thanks to EZ Auto Body and PPG, the paint job has been redone with no out-of-pocket cost to me. It is not very often that I come across a company that 100% stands by their warranty without hassles. I am in AWE of EZ Auto Body and PPG. Should I ever need body work on one of my vehicles, I will definitely return back to EZ.
I was rear ended in my Luxary VW on I-17. Rod of EZ Auto Body came highly reccomended by my VW Dealer and Im so pleased they were. Rod was sooo helpful. He made the whole process with the opposing insurance company seamless. Opposing company didnt want to approve a rental and was jerking me around. Rod was like a pit bull and set them straight immediately. He even made special arrangements for me to drop off on a Sat and drive me to Enterprise. I honesty dont know what Id do without his help. He made the entire normal headache an easy process. My car looks great, my sensors are perfect and his communication skills were spot on. THANKS!
I was so impressed with John and EZ Autobody when he worked on my Prius four years ago, that it was an easy choice to return with my current car, a Kia Soul. Again, what can I say? Great job, done right the first time, and completed early. John is a real pro with many years experience in the business and I would never consider going anywhere else.5/16/21 update: I have further evidence EZ is the body shop of choice in Chandler, after suffering a second fender bender in a short period. I was not happy about the accident, but very happy with the service and excellent job I got at EZ Autobody from John and his wife, Cheryl. I would never go anywhere else!
Bad customer service, I was not given the clean car, they are not at all retailers left imperfections, I lost a piece of the car they did not want to replace. a terrible service
Very friendly staff and swift
I guess you have to get there on a day they are not busy. Wouldnt even look at my car.
Dave fixed it fast and it looks great.
Outstanding work and customer service!
Guy had no time and no interest in helping me
Quick and efficient!
They lost parts of the car And they refused to replace it, they delivered everything dirty and with remains of the materials they used to repair the car, I have my suspicions that they used the car for personal use, find another place to repair their cars .They lost parts of the car And they refused to replace it, they delivered everything dirty and with the remains of the materials they used to repair the car, I have my suspicions that they used the car for personal use, find another place to repair their cars.
Professional work, very friendly people and they maintain continuous communication to inform you how your car is going.