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Premier Surfaces
14554 Lee Rd, Chantilly, VA 20151, United States
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Premier Surfaces

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Ma
Review №1

I worked with Hannah Eldridge and she was awesome. She was very knowledgable and helped me select just the right granite for my needs. She didnt try to push higher priced items as other places I consulted did. The process was seamless from the first time I stepped in the showroom to when the granite was installed. Hannah was also very receptive to questions and emails. I would recommend Granite Source and especially Hannah Eldridge to anyone in need of beautiful, affordable granite.

Th
Review №2

I love my counter tops!. I chose the popular Ubatuba granite installed in my kitchen and my experience with Granite Source was perfect. Hanna was extremely helpful with coordinating the steps and also inviting me to the showroom to see my options. Incredible showroom. Granite Source was better priced then the big box stores and with out the hassle. Their men came and took an exact measurement and the install was quick and simple. Dennis the plumber at Granite Source followed up and was excellent. The Granite Source team was friendly and knowledgeable. I could not be more happy with the selection, service and quality of the process. Thank you Hanna and the Granite Source team.

He
Review №3

My experience with granite source was great! Before the installation, all my questions were answered promptly and even though I went back and forth on picking a color, I never felt like I was a burden. During the installation I was able to easily communicate with the installers and they respected my home by covering the floors and being considerate of my belongings. The final outcome was a seamless beautiful granite countertop that I am so happy with!

Vi
Review №4

The entire Granite Source team was phenomenal in creating a design, helping choose the right materials and doing the work. We have done four projects ranging from a basic counter install to an entire redesign with the team and it has been worth it every time.The team is very trustworthy and will help guide you to choosing what is appropriate for your home and fits within your budgets.

s
Review №5

We worked with Granite Source for new kitchen counter tops, bathroom counter and fireplace hearth. They had a lot of options that you can view in their store as well as at any of the wholesalers with whom they work. We worked with Hannah and she was very helpful throughout the process. The individuals who came to our house for measuring and installing were professional. Our fireplace hearth was a little tricky because it needed to fit under pillars, but also flush with the floor. The installers worked tirelessly until they had it perfect. The interior of the cabinets needed to be trimmed to fit the sinks and they made sure to explain what they were doing and that I was ok with it before they cut into the cabinets. (This was nothing you could see from the outside of the cabinets, just a couple rough cuts on the inside. This was an issue with our cabinets, not anything they did.) One small chip on the edge of the bathroom counter top was fixed quickly. We are happy with the end result of everything and would definitely use them again!

PJ
Review №6

Granite Source recently installed counter tops in my kitchen. The entire process went flawless from measure to install. We were so impressed, we are getting our master bathroom done next. Thank you everyone for making this an enjoyable experience. We love our kitchen and I already installed the tile backsplash.

Ni
Review №7

Granite Source has done my kitchen and my bathroom granite and I could not be more pleased. The process was easy, the crews were on time time, respectful, and clean, and granite looks amazing. I will definitely use them again!

Ni
Review №8

Fabulous experience. Missy just did our bathrooms, wet bar, laundry and kitchen and it looks amazing. Everything perfect the first time.

Jo
Review №9

Great company to work with. This was my second house that I have used them for countertops. Excellent service from selection, measuring, scheduling and installation. I will use them again in the future and have no problem recommending them to friends.

Ja
Review №10

Granite Source was a pleasure to work with from beginning to end. And since some time has now passed since the work was done I can tell you that their materials and craftsmanship have help up beautifully!We hired Granite Source when we were building a new home. They cut and installed countertops for a kitchen with two islands, three bathrooms and a laundry room. With 6 sinks and a half-dozen other cutouts among them they didnt make a single mistake. And as an unexpected treat they even turned the remnant from the 2 sink cutouts into beautiful trivets which weve completely loved using since then.Everyone we dealt with at Granite Source was a true professional, a pleasure to work with and an expert in their field. Going back through my email correspondence with them recently I was impressed with how quickly they always responded to our (many!) questions.Because of the extremely high quality and durable nature of the work its likely we wont need their services again for many years, but when we do I wont call around -- Ill call Granite Source immediately!

Ke
Review №11

We purchased quartz countertops through Granite Source and they are beautiful! The customer service was outstanding throughout the process. The installation team was respectful and well qualified. I would recommend them to anyone in the market for new counters!

Ji
Review №12

Great customer service and products! Our countertops look great! We were very happy with the quick process of estimating, measurement and installation! Highly recommend Granite Source!

Bo
Review №13

Im a remodeling contractor and have used Granite Source many times for granite kitchen counters. GS is highly organized, precise and on time with their entire production cycle of countertops. I highly recommend them.

Pa
Review №14

Its easier to highly rate a company when all goes well. However, how a company handles a few hiccups can reveal the quality of its business. Granite Source went above and beyond what I expected to remedy my frustration with a highly porous granite. Granite Sources owner, Nicolas Draper, along with a great sales representative, Missy Whitfield, personally ensured I was happy and had a good relationship with their company. Granite Source replaced the granite with stunning Quartz which I will enjoy forever. Thank you!

Jo
Review №15

Great Job! Beautiful work. Everyone top to bottom was a pleasure to work with!

Ke
Review №16

Zero stars for this place. In order to post this you have to give them at least one star. Their customer service should be called Alleged Customer Service ... ready to ignore you. They screwed up our billing ($300+ to their advantage ... what a surprise) and continue to totally ignore us about getting a refund. This is weeks into the overcharge. Great way to run your business into the ground. Do yourself a favor and look elsewhere for a responsible, responsive company, which this outfit sadly isnt. I hope whoever is in charge there wakes up and reads this.

Information
27 Photos
16 Comments
4.5 Rating
  • Address:14554 Lee Rd, Chantilly, VA 20151, United States
Categories
  • Marble supplier
  • Granite supplier
  • Countertop store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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