What a great experience! It reminded of a small town shop who really took care of clients. They were thorough, fast, and definitely. It doesnt get any better than that!
Import Automotive / Brad is by far the most honest and best mechanic in the Charleston area. I visited this shop for years and constantly compared costs, they always came back less or right on par. If I ever went for a second look, their suggestions were always reinforced and highly recommended. They are flexible and work quickly, I never waited longer than necessary. I also sold my Honda Pilot to this shop when I decided to buy a different SUV, they offered more than my car was valued for trade-in and made the process extremely seamless. I was recommended to this shop by multiple people, Brad / Import Automotive is definitely a local hidden gem.
Brad is THE best! Always honest, friendly and professional! Would not go anywhere else.
Brad did an awesome job on the alignment on my Toyota Tacoma. Went the extra mile to make sure it was right. Highly recommend!
Brad is awesome! He works on our Nissan Frontier and there is never a doubt in my mind about his honesty and the quality of his work. I feel good knowing my wife can go there and Brad will never over charge or tell us we need something we dont. He is honest, his pricing is very reasonable and he works with our schedule not the other way around. Dont go to your dealership and get overcharged and poor service. Go see Brad!!
Brought my car in for brakes and rotors, he didn’t change the breaks and instead noted they still had 75% life left. Don’t know too many other shops that would do that. Brad is hands down the most honest mechanic around. I’ll never take my car anywhere else.
Great service and high quality work - great shop!
Straight forward guy running things. Did good work and quote matched the costs. Fit me into his schedule quickly and got the work done reasonably fast.Enough different shops and restaurants within walking distance to keep me entertained while he worked.
Brad is a phenomenal mechanic in general but especially with Toyota’s and Lexus. He has done a ton of work on my vehicles and is always honest, quick and prices very fairly. I wouldn’t hesitate to recommend anyone his way.
I would highly recommend this place. I took my Toyota Corolla for him to look it over to see if the items the Toyota dealer said needed fixing which were expensive. He checked it over and said I was ok cause these items were not in need of repair for quite some time. Such an honest gentleman so I will take my car there instead of the dealer. I truly appreciate someone who is honest.
Brad at Import Auto is awesome! He gave me a ton of info about a car I was interested in and let me bring it over from the dealership for an evaluation. He was very thorough and helped me with my purchase decision. He went out of his way to be at the shop at a convenient time for me and I am so appreciative!
Brad is awesome. One of the best auto technicians in town. I highly recommend him. Honest, knowledgeable, friendly and quick. You’d be crazy to go elsewhere. I’m very grateful to have found him.
Brad is the best! He has taken care of all service on my husband and I’s vehicles for 3 years now, great service every time! Very fair prices and always finishes quicker then expected. He always gives us honest feedback and will even let us know if a service can wait until next visit, which is nice to know he looks out for his customers.
I have a 2010 Mazda Tribute and Brad did amazing work with it. He let me bring it in for a look over and then sat with me and discussed the work in terms of price and priority. The turnaround for my car was so quick! The price is right, the knowledge is there, and the customer service is simply wonderful!
Ive been taking our cars to any place I can find over the past few years, as problems would arise. We have a 04 Toyota Tundra and 06 Toyota 4Runner. Brad has done amazing work for both cars - very fast, great prices and thorough work. Definitely go to this place when you need work done. We are going here from now on! Thank you again!
Brad is amazing--I took my Tacoma to him for two years before moving out of town to the Cincinnati area. I actually drove 10 hours back to Charleston once in the last six months for Brad to service my truck because I had not yet found anyone I trusted as much as him. Anyone with a Toyota, Honda, Lexus, Mazda, Acura, Subaru, or other import NEEDS to ditch their current mechanic (especially if its a dealer) and get their vehicle to Brad at Import Automotive Solutions.
Brad runs a great and honest full-service shop. I really appreciate his professionalism and his style of doing business. Thorough in his diagnoses/explanation of the repair. Overall a great experience - if youre having any trouble with your vehicle, I highly recommend seeing Brad at Import Automotive Solutions!
I had a really great experience. I love my car and try to take the best care of it. I brought my Mazda in and had multiple things done to including new shocks, brake pads and an oil change. Everything was done fast and noticed an immediate difference in my shocks driving home. Everything was as he said it would be and cost me less than I thought it would. I give import automotive solutions a 10 out of 10 and most importantly I trust the work!
I cannot say enough great things about Brad. I brought him my old, high mileage Subaru in need of some major repair work. Brad was happy to help and his diagnosis was seriously thorough. He explained everything in a long, detailed email and priced out every repair individually. He was honest about what could be put off for later. Parts and labor prices were very reasonable. He got all the work done in a couple days and, best of all, he was kind and reassuring throughout the whole process. He has made me a customer for life.
Local business owners could learn a thing or two about customer service from Brad at Import Automotive. Hes honest, transparent, easy to work with, and genuinely cares about keeping your vehicle in top shape. Highly recommend.
Brad is fantastic. Very helpful, knowledgeable and honest. Truly one of the best around, I highly recommend this shop! I own a 2015 Toyota Highlander
After a few shotty repairs at different places I was frustrated and convinced it was time to sell my 2007 Honda Odyssey. A friend told me about Brad and I decided to take my van to him to see if it could be repaired...Best decision ever! Brad is extremely knowledgeable, courteous and fair, and he takes time to explain things in a way that’s understandable. He quickly diagnosed and repaired my van.... under his care I might just get another 100,000 miles out of it! He will definitely get my family’s business from now on😊
I learned more about my civic within ten minutes of talking to Brad than the two years that Ive owned it. He got my car running like new in no time, at a fraction of the cost of the dealership I normally go to. Hands down a five star business!
Brad knows foreign cars. Honda, Toyota, Mazda. I have never had to return to him for the same thing twice. He stands behind his work and his work is impeccable!
Excellent service. Very knowledgeable--and reasonably-priced. They dont try to sell work not needing to be done on your car. I highly recommend them.
Got my 2013 tacoma lifted 3 inches and ordered new 33” tires through Brad for a great price. Also got a new exhaust installed. All this in about 5 or 6 hours. Dropped my truck off in the morning around 10 and had it back around 3 with an all new look. Brad knows his stuff and I will be a repeat customer without question.
He got my car fixed right away, and at a very reasonable price!
See Brad. He is the best. Honest and reliable.
If I could give more stars I would! Stand up honest guys here! Car was overheating told me what I needed to do then offered to come get me if couldnt make it in- made to Import without more overheating. Thats when the real top notch service really started. Brad called me every step of the way to let me know what was going on with my car. Not only was he thorough the price was way under what I thought it was going to be! Customer for life!
Brad is the most knowledgeable, courteous, fair and eagle eyed mechanic I’ve dealt with in my 46 years of owning a car.
Bradly has serviced my Lexus multiple times. His price is always less than the dealer. He has serviced my Hondas and Toyotas as well. Its nice to shake hands with someone and know they wont try and upsell you or lead you in the wrong direction. 5 stars!
Brad is the man! Super friendly and got my CR-V running smooth as silk.
Best mechanic in the area. I won’t take my truck anywhere else.
Had a wonderful experience, Brad is very professional and does great, honest work!