FIRST OF ALL I AM SOOOO GLAD THAT IM NOT THE ONLY ONE TO EXPERIENCE THE WORST CUSTOMER SERVICE IN THE WORLD!!!!MY DAUGHTER WAS GETTING PREPARED FOR HER BIRTHDAY..THE OWNER NOR HER HELPER GAVE ANY TYPE OF ASSISTANCE..SO SORRY YOU MISSED OUT ON A VERY PROFITABLE SALE BECAUSE OF YOUR POOR CUSTOMER SERVICE..WILL NEVER WASTE MY GAS ON THIS FUNKY STORE EVER AGAIN..AND I MEAN..EVERRRRπ€¬
I fine the prices were a little high
Great merchandise. The staff is friendly and helpful. Masks required.
Over all very neat and organized store. A lot to choose from. I went in for one item a particular face mask I was told they carry....ended up spending almost $100 bucks on other necessities. My only problem, I was asked to show identification because I chose to charge my debit card as credit. Never had that happen to me anywhere before in my life. Thought that was very odd.
Customer SERVICE is horrible WILL NEVER SPEND MY HARD EARN MONEY IN NO PLACE LIKE THIS ONE . THEY DONβT EVEN DESERVE THIS 1 STAR
They have terrible collections of wigs.... Overpriced
So first off myself and several of my family have medical conditions which prevent us wearing masks. We told the shop employee this. And she was still rude to me and my family and made them leave the store. Needless to say I didnβt buy anything. Also the whole store had nothing but stuff for woman of color . And no other options for different hair types.
Awesome shop! Excellent prices and inventory. Sweet, friendly, helpful and down to earth people working here. Beats Sallyβs and I really like Sallyβs, but this is better.
Hair Q Beauty Supply is a great resource and shopping destination for all of your hair and beauty related product needs. I have been overwhelmed with their selection of items available and the low prices that they offer. I am happy that this place exists and does what they do so well.
Will never be coming back here again. Upon arriving, I walked in and greeted the cashier, only to be ignored as if I wasnβt even there. As I made my way to the back of the store to find the hair I was looking for, I overheard a rather unpleasant interaction between a customer and one of the employees. The customer was asking if she could see the other colors of a wig she wanted before choosing the shade that she liked best. The employee was very crass and short with her, and spoke to the woman as if she was annoyed with her. She even began yelling and condescendingly told her that she βwas not going to pull out eight different boxes so she could see the different shades that they had.β and demanded that she just choose something and pay for it. I was absolutely disgusted by the behavior of the staff. Do not spend your money here, these people have no business running a store if they are not going to treat paying customers with basic respect and politeness. Support a black owned business instead.
Great price, great service and alot of different hairs.
DO NOT spend your money here!!! I dont ever leave reviews under businesses. However, when you follow me around for absolutely no reason, now we have a problem. Told the owners wife how I felt about her following me... Guess she didnt like what I said because she told me not to come back. If you want to watch your cameras, by all means necessary(watch them) but dont single anyone out because theyre of color and you feel like every African American person that enters into your place of business has to steal. Will take my money elsewhere!
VERY RUDE AND OVERPRICED! Canβt ask no questions or theyβll get an attitude! Iβll never come back!!!!
Very friendly
I was visiting from Florida and came to this store and They have good quality hair and great deals. It helped me choose over 100 different of hair products and I loved the service provided to me-daddys little girl
I only come here for my daughters barrettes for her hair. I stop buying hair products when the man owner would follow you around the store. The wife is super nice.
Always been the cheapest west ashley and so nice her and her mom
This store offers a variety of items for the hair that I cant find anywhere else locally!
Never once have i went in this store and they didnt have what i needed...love this hair Q
I would give them 0 stars if I could. I walked into the store and was not greeted. They did not say hello or how may I help you.If you run a business, you should greet all customers because you never know what type of money or business oppurtunity you are missing out on.There were 4 associates in there and they all looked at me when I walked in and tgen returnes to having their conversation. So I tried to be nice and walk around a little to see if they would speak or ask if I needed assistance, but the male associate ended up following me around the store. At that point I left. Customer service for them is not only terrible but non existent. I will never go back.
Had awesome help from the new young lady Tee
Nice store & the woman helping me was friendly.
Do NOT spend your money here. Its sad that they treat the afro american community so poorly but yet we are the main community that supports their business. #Think about it
Nice people, healthy inventory
Excellent service and very knowledgeable.
Lots of choices very little help. Close early
A lot of options and nice prices
Bad customer service rushed out store because it was closeing time salesman not friendly staff needs costumer service training
Great for hair supply
Always a pleasure
No comment
Need current Human hair wigs
Very helpful
Great products !
Friendly lady at counter!!!
Never have what I want
Alright selection
Good
RUDE !! RUDE !! RUDEEEEEEEE !!!