David was phenomenal. I called and let him know what I was looking for. He had options to show me upon my arrival where I was greeted and offered help immediately. I chose one of the options and was scheduled for delivery and checked out with in 15 minutes of entering the store. Great experience! Thanks David Abel!

Excellent Customer service! The salesman, Everette Clark, was knowledgeable, thorough, friendly and took the time to find the right mattress for our needs! It was nice working with with him. He made it a pleasurable experience. Customer service matters and he didn’t disappoint!

The manager Ben at Mattress Firm is beyond the best person to buy from! He made getting a new mattress the easiest experience I’ve ever had! 10/10 would definitely recommend

Our first experience at a Mattress Firm was a very welcome one! Our representative Everette was incredibly helpful in assisting us to find the right mattress for our sleep needs as well as price range.Highly recommend this location!

Everete was very professional and I was in and out in no time. I cant wait to sleep and sit on my new adjustable framed bed. Not to mention bought it Thursday and its getting delivered sunday!!!

Greg and his co-worker were very helpful and professional. Made the mattress buying process very easy. Made me a good deal with pricing. This was my second purchase this year. Highly recommend.

Greg was a big help. He was patient and informative. It is a pleasure to deal with knowledgeable sales staff. The store was clean and well laid out.

Ben was great. A true professional. Picked out the right bed for my son, got me approved for 0% financing and also took care of another customer while doing a great job balancing my needs. Had me out of the store in 30 min. I bought 1 queen set, a second box spring and two frames. I will be buying two more beds in 6 months for my Charleston home and will be back to see Ben.

I was disappointed that they used the bait and switch technique. The salesperson waited until the end of the sale to let us know the mattress he was offering was “slightly used”. When we ready to walk away from it all he was able to offer a better deal on the original mattress I wanted when I entered the store. Last time I will ever by from a mattress store!

We bought a king-size split with adjustable frames. David Abel was the most professional and helpful salesperson I have worked with in a very long time. He made everything easy and went over and above request for service. David searched to make the best deal available and to counter any offers that we had from other mattress stores. Pleasure to work with.

I had the best experience here. I was in and out in a matter of 5 minutes. Ben Bunting was our sales associate. He was absolutely incredible. He knew everything about the world of mattresses. Set me up with a box spring and gave me information about where I could pick it up. He was very funny and a great guy to have help you! I couldn’t have asked for a better experience. If you go to this mattress firm ask for Ben!!

We had a wonderful experience with David Abel at the Mattress Firm in Charleston, SC. He was extremely knowledgeable about all of the products and explained similarities and differences in each one. He was patient with us even when we asked the same question twice. He was not high pressure at all and listened to our needs then recommended what he felt was appropriate. We were very pleased!

I have never had to shop for a mattress before and was extremely nervous and mildly embarassed about the whole process going into it. But I was very pleasantly surprised! I was assisted by Greg (the sweetest, most helpful and straightforward guy ever!) and I couldnt have been happier with my experience. He asked what I needed and was looking for, gave me several great options that worked for my price range, and never tried to gouge me and answered all my questions with ease. I felt very happy with my purchase and I would recommend this location to anyone! And I really cant praise Greg enough. He made a socially anxious worrywart feel right at home and I cant thank him enough!I have had to move, and with that comes a new mattress, since Greg spoiled me last time! I worked with Everette this time, and he was an absolute dream. I told him my budget and what I wanted, and he showed me two very affordable options and had me rung up and I had a new bed in under an hour! I really couldnt be happier with the consistently awesome service Ive received at Mattress Firm.

Ben was extremely helpful in coordinating our mattress purchase. Fantastic customer service!

Everette Clark, did an amazing job help us find the mattress we truly wanted. Definitely would recommend him to anyone looking for a mattress.

We had a great shopping experience!! David is an excellent salesperson. He was very knowledgeable about all the products. I also really appreciated how he narrowed down the selection based on my needs so I wasn’t overwhelmed by too many choices. Very thorough and professional. And he had some good cat stories too!! I highly recommend!

My girlfriend and I went in knowing nothing and the staff was very helpful and explained everything perfectly.

Yesterday I stopped by the Mattress Firm store in Charleston SC on Sam Rittenburg Pky. I was very pleased with how helpful David was being both friendly but professional. I purchased a mattress and box spring set and wouldnt hesitate to purchase my next mattress from them.

David at Mattress Firm, was very knowledgeable about the type of mattress I was looking for. No pressure to buy and very accommodating to our needs.

David was amazing!! He helped me and my boyfriend find the perfect mattress! He was very knowledgeable about all the different types and helped us make the right decision. Would highly recommend asking for him when you stop in!

Had a great experience at Mattress Firm today. We came back after a good experience 8 years ago. David Abel greeted us, listened, and asked us questions. He made us feel comfortable and made recommendations that fitted out needs. Example- When my he saw my wife put a pillow under her legs when trying out a bed. He quickly asked “why do you do that?” Then recommend that we consider an adjustable base.We’re excited about our new purchase! Thanks David!Go see him!

David was absolutely wonder to work with. Her was knowledgeable, explored all available options and was not pushy. We were able to take our time and eventually found the bed that was right for us. I always have predetermined expectations when dealing with salesmen, but I was pleasantly surprised that I didnt hear the pitch or any attempts to force us to buy---only helpfulness and information at this store!! Thanks Mattress Firm and, most importantly, David for the great buying experience!

Our sales person David Abel was amazing. David helped us find exactly what our bed mattress needs were and explained everything thoroughly. Davids knowledge and concise detail about mattresses gave us the comfort we needed making our purchase. We would recommend mattress firm and David Abel to everyone.

We have now come to this Mattress Firm twice to purchase mattresses because the guys who work here know their stuff! David Abel was our salesman both times and I highly recommend him! He answered all of our questions and will do his best to get you the best mattress for your needs. Thanks so much, David!

I worked with David at Mattress Firm by Best Buy, W. Ashley and he was professional, very helpful, and kind. I was surprised when he remembered me from doing other business with him about 3 years ago....good memory also. I would highly recommend David at Mattress Firm!!!

From the moment I entered the store, i was welcomed with a friendly smile and willingness to help. The store was clean and inviting. All mattress displays was neat and properly organized. David, the store manager was EXTREMELY friendly, approachable, and knowledgeable in recommending the right type of mattress that will cater to a person individually. I appreciate how he took the time to educate me on the many features of the latest mattress technology. Its nice to know that this company carries brands that is known to be used in hospitals, providing EXTRA comfort and support to cater to anyones personal physical situations. Every question, I asked, David was more than prepared to give me valuable information in making the best purchase for me according to my preferences. If youre needing guidance in choosing the right type of mattress that gives you the most of out your sleep, I recommend having a chat with David here! :-) #ayterrell

Great customer service! Went above and beyond! I recommend this store to everyone. Thanks David

Everett Clark did an outstanding job helping us find the perfect mattress. His service was top notch and we are now lifelong customers of Mattress Firm thanks to him!!

Very knowledgeable and professional- and quite a selection!!It is a treat to actually see and feel a mattress and that really made my decision... after MUCH research!Much!! Thank you David and Greg. You are both so helpful.

A few years ago I had an unpleasant experience with mattress firm. Partly due to my ignorance, but mostly due to ordering online, I received a mattress through the mail which turned out to be not at all similar to what I was shown or told. From that, I had restless nights, woke up feeling even more tired that when I went to bed, yawning and achy. But that was then...Today, I visited the mattress firm store in West Ashley of Charleston South Carolina. Wanted to give the company another chance, however, I wanted to do it in person. Ben, an employee of your store, and from what I observed a type of manager on duty. He was hospitable, professional, reasonable, and made things extremely pleasant. We were able to try out a few mattresses, and his patience and choice of selection, put us in a very practical model, where I felt confident in my purchase. What is more, he took steps to let us know where to pick the mattress up, a warehouse which is not too far off, and made the experience without question, efficient and affordable.I want to extend all of my gratitude and appreciation to him and your company. I walk away having a new sense of respect, for myself, as a proud mattress owner and consumer. Thank you very much.

We were scheduled to have our adjustable base disconnected and unassembled today 6/12 from 6-8pm so it would be ready for our wood floors to be installed on Monday. Not only did the driver show up at 9pm, he was alone and without the tools needed to unassembled the bed. Our order was looked up when scheduled with full details of the base we have and what was needed to be done. This is unacceptable. The driver was unable to do what we paid for. This needs to be corrected on Sunday 6/13 without question. It cannot be delayed otherwise a installation cancellation fee from our floor installers will be passed along to you. I will be expecting a call with a time for Sunday 6/13 someone will be here to disconnect and unassemble our bed. This cannot be done another time as it was suppose to be done today.

Very happy with Greg for helping us choose new mattresses. I am certain when they come in we will be happy with our decisions. He helped us pick mattresses for each of us based on our likes and comfort levels. Thank you Greg for all your help.

Greg was super helpful and I felt confident that I got the right adjustable base for my needs after working with him. Very friendly and polite as well

Such nice place after the remodel. Bought the best temperpedic pillow there, and Ben made it an informative experience!

Quick, easy, excellent experience! They had exactly what I needed, and at a reasonable price. no hassle, no haggling, no fuss. I was loaded up and out the door in 30 minutes.

The staff were very polite and friendly. They were also very informative and didn’t pressure us to buy anything. I’m sure we will be happy with the mattress we purchased. I would recommend this location for sure.

Very friendly staff. Got me exactly what I was looking for. In and out, with my purchase in a very reasonable amount of time!

My wife and I had a phenomenal experience with David. He took time to understand our problems with our current mattress and walked us through each option based on our needs. Very professional and super knowledgeable. We would highly recommend David to anyone!

David gave us the best customer service I have personally ever experienced. Even though we came late the first day he gave us the greatest experience which made us came the next day to hopefully complete the process. Regardless he was awesome and was handy with a calculator so we knew exactly what we would be paying. All in all new mattress will be here in a few days! Thanks David!

Friendly, knowledgeable and patient with all our questions. Lots of products to try out on the showroom floor. Didn’t try to upsell us. Felt like he just asked us about our sleeping experiences and needs and tried to give us the best fit with a variety of price points. Would recommend them.

To say shopping for a mattress was fun is something I never thought I would say. We were not looking forward to doing this choir but David made the experience a delight. He was so helpful and knowledgeable. We learned what to look for and what worked best for our bodies.

David, the store manager, was personable, polite, and offered extensive knowledge of every mattress we tested. He helped us choose the right product for our sleeping needs in a way that was enjoyable and comfortable. I highly recommend Mattress Firm in West Ashley (next to Best Buy)! Thank you!

David was fabulous to work with and has the knowledge. Everything about the purchase was easy. Everett at the Mt Pleasant store was also great. You have a good staff.

West Ashley store is great and has all the COVID protocols in place. Sales and Customer service is great. I was able to purchase my mattress and adjustable base on a Tuesday and delivered the next day.

Sales person was extremely polite and knowledgeable. I was interested in what was technically different between two grades of mattresses and the answer was somewhat non-technical and more sales speak oriented. We decided to go have lunch and talk about our intent and the sales guy encouraged us to “go have lunch but don’t wait until dinner” since he only had two in stock. While the stock numbers may have been accurate I was a little offended by him imposing an implied time limit.

I worked with Zack! I was greeted upon entry and was immediately impressed with the customer service! He was knowledgeable, friendly, answered all of my inquiries, and provided me with all of the information I needed in regards to buying my new mattress. I was pleased with the service and the process with my purchase. I tried several mattresses, finally picked one, and set up my delivery date. I would recommend this Mattress Firm to my friends and family!

I had a very good experience when I came in looking for a Beauty rest mattress and boxspring. The sales associate I had Jamal Fikes was very knowledgeable and polite. He helped me pick out the better mattress then what I was going to buy which wasn’t much more but a better mattress. He got my order done quickly. Great place to go for a new bed and the price was very good.

David was amazing, helpful, nice just went above and beyond what he needed to!

Everet was very knowledgeable and helped us make a good choice. Practical too!

Ben and David at Mattress Firm were incredibly helpful in guiding my wife and me in our mattress purchase. They took time to answer all our questions, and find the perfect solution for our needs and budget. We absolutely recommend working with their knowledgeable and courteous staff. Five Plus Stars!!

David was pleasant, friendly and knowledgeable. He was working alone in the store on a Saturday, so he had to answer the phone and greet other customers while talking to us, so took longer than we wanted, but he did his best at multi tasking. We ended up buying a couple of twin mattresses from him.

I was very pleased with the effortless customer service Greg provided and the entire experience didn’t even take 20 mins!

It was a great shopping experience and the sales reps that assisted me (David and Zack) helped me tremendously. They were attentive, friendly and explained everything I needed to know about my purchase. It was a seamless process and I’d recommend this location to anyone. Great job!

First, Id like to say we had an excellent representative greet us and provide the most informing presentation we have ever experienced! David Abel is not a sales person, he is an Ambassador for your business. My wife and I have purchased several mattresses during our marriage, but we have never encountered a person as knowledgeable as David. He guided us throughout the entire process while providing detailed explanations of the various products construction and how it benefited the body to obtain a good night We were blown away by Davids knowledge of the business and products. He is great!

Experience with Mattress Firm was excellent. We first looked into the nearest store which is in Town Center in Mt Pleasant SC. The manager in that store named Tyler was very helpful and accommodating. He didn’t have the product we were looking for but he looked in the warehouse for any product in stock as well as search other stores for anyone who has it. He made sure for that store to hold it for us until we get there to purchase it.Great customer service and as well as fast and to the point. Thank you!!!

I needed old school box spring and adjustable frame. The guys came through searching inventory to find what I needed. Added bonus was that it was on markdown!

On time great job

Mr. Everette was most kind and knowledgeable. Would recommend him to anyone.

Ben was awesome to work with. Was willing to think outside the box to ensure we were able to get the best overall solution for our immediate need.

I worked with David today-- not only was he professional, courteous and friendly, but he never once tried to push me to do buy anything I wasnt wanting. He made it an easy process. Ill definitely be back!

Ben was very helpful and we found the perfect mattress! This is a great store

David was and absolutely God-send he went above and beyond for me and my wife and got us our dream bed to help us sleep better at night so for that we thank him so much Thank you David so so so so so so much

The salesman was very friendly. He did a good job as a salesman. We told him we wanted to spend $300 for a cheap, second home mattress. He showed us all of the different mattresses starting at $1000. He finally went down to the one we originally wanted which was $300. He then said that they did not have that mattress in stock but it was at another store 18 miles away. We paid for our mattress and drove to Summerville to pick it up. However once we arrived The salesman there said I’m so sorry that the mattress we bought had a big stain on it so they had to throw it away. However he had several mattresses in stock that only for a few hundred dollars more would have been a better purchase than the one we bought.We politely refused and asked for our original purchase or a substitute which he substituted and gave us $50 off. When we got back in the car we found that we had a voice message from the original salesman saying that the mattress we purchased had a rip in it and had to be thrown away. So we’re not quite sure if the original mattress had a rip or a stain but we do know we spent an off a lot of time driving around to purchase a $300 mattress. The salesman were really nice but they might be better off in timeshare sales than mattress sales.

Mattress Firm West Ashley SuperCenter on Sam Rittenburg Boulevard in West Ashley is a great source for all things mattresses. I really like the selection and quality of mattresses that they have available. The staff here is very helpful and available to help you find the right matress. I have been happy with the purchases that I have made from here.

Was a great experience. Walked in not expecting to buy a mattress from them, but was pleasantly surprised by the friendly staff and the great selection at the store. They encouraged me to try each mattress in store so I could make an informed decision, as well as gave me time to research online reviews when I asked for them. I was more than happy with my experience and left with a delivery of a new mattress scheduled!

Two salesmen could not have been nicer, very efficient. I had to ship mattresses out of state and they made it easy as pie.

Zack was so professional and kind. He really helped me with what I needed. I got next day delivery and amazing customer service. I would recommend this location over the other West Ashley location. Ask for Zack. He’s the best!

Daryl was extremely helpful and professional. He answered all of questions and even questions that we didn’t know to ask. He also made us aware of any and all pricing options to best suit is as customers. We will definitely be back in the very near future and look especially for Daryl. He is a great asset to Mattress Firm!

Jamal of the West Ashley location was phenomenal. He knew exactly how to get what I needed in a timely manner and at a great price. I highly recommend Jamal at Mattress Firm.

Dalton Anderdon was a HUGE help! He really knew his product. He helped my wife and me find exactly what we needed. He also found us a great deal. Thanks again.

David asked questions that gave him insight as to our wishes and preferences and then he listened to the answers. A very nice change from high pressure salespeople. We asked many questions and he was very knowledgeable about the product.

David was extremely helpful and not too pushy like we have had in the past. 10/10 recommend his help when looking for a mattress.

Awesome store David j. Abel was awesome his customer service was exceptional

Greg was awesome, very knowledgeable about finding the right bed for me.

Jamal and David were so helpful and personable. And I got a great deal on a quality mattress!

Went in to buy a new mattress and working with David and Ben was so pleasant and easy to do! They helped me find the right one for me based off of comfort, price, etc. and I couldn’t be happier! Highly recommend this mattress firm location to anyone and everyone.

We are happy with our mattress purchase. The salesman was very friendly and helpful.No pressure, with a wide range of prices and product. We highly recommend Mattress Firm!

I really wasnt sure what I was looking for, but David was incredibly helpful and didnt pressure me into buying. He did help me find a mattress that I loved and I cant wait to receive it this week! Great experience overall, wonderful customer service.

David was awesome!! He provided excellent information and knowledge and I was able to get exactly what I needed at an affordable cost for myself. Friendly, courteous and super helpful! If you need any sort of mattress/bed help this is the place to go! Thanks again!!

Excellent sales service helping us pick the right bed at the right price. Looking forward to our new bed!

Great buying experience with David today! Tremendous choices, service and pricing.

Ben and David treated me excellent! Theyre the guys to see for any and all your mattress needs, got me a good deal on a great memory foam mattress. Excellent experience!

Great service from Dave today. I let him know what I was looking for and he gave me recommendations and then finalized the sale to include delivery. All done in just a few minutes over the phone. Dave was great. Thanks Dave and Mattress Firm!

Talked with David and he did a great job guiding us through all the different types/ranges of mattresses and what would be the best fit for us. It took a little longer than we initially anticipated but it was well worth the time and effort. A+ experience.

This is the best location if you are looking to buy a new mattress. They have almost any mattress you can think of on the showroom floor to test out. I had the pleasure of working with David at this location. He took his time and made sure we made the best mattress choice for us. Customer service is outstanding from the showroom to the delivery. Highly recommended.

David was amazing! We came in at seven on a slow night and he listened to all our issues, which were a lot! Showed us amazing beds within our price range. More importantly, he demonstrated professionalism and patience. He located the the best deals on the options we were interested in. Bonus was when he had a call... we tried the other beds, and they were not what we wanted. He knew what we needed from the get go, but let us play around and feel secure in our purchase options. AMAZING SERVICE!

PRESTON...what can I say? We walked in assuming ( though a bit confused ) we’d know exactly what we needed. Preston listened carefully and patiently. Then, because HE knows his business so well directed us to a few choices that would work for us. And so, presto - I mean Preston - got us a perfect choice and price. The other gentleman, Ben was equally pleasant and knowledgeable. You will not be disappointed with the courtesy and knowledge at this location... not to mention the infectious smile from Preston! Can’t wait to receive our new queen mattress and adjustable frame!

Ben was wonderful. We were in and out in 30 minutes, but really got a thorough education on the science of mattresses. We are happy with our purchase and recommend your facility highly, 5 star!

I visited the Mattress Store located on Orleans Road this past Saturday. I received excellent and professional help from David. He was great and so was the assistant manager there in the store. I found the store to be very large and had many beds and types that I could look at. I liked the spaciousness of the store and i thought it created a comfortable environment so I could take my time and check out each mattress. I found David to be a wealth of knowledge and he was very patient and not pushy at all. Way to go David!!!!

David has been so helpful and wonderful!! I would highly recommend David to help guide you and buy your mattress!

Great selection of mattresses. Knowledgeable sales staff. Was able to purchase what we were looking for and delivery within a week.Highly recommend this store!

We recently purchased our second Tempurpedic king mattress. This purchase we upgraded to an adjustable base with our mattress. Once again, David provided us excellent customer service and answered our questions honestly. He established a sense of trust with us and we felt confident in our mattress and base selection.This location of Mattress Firm is clean, follows all the covid safety guidelines and all the employees and customers are wearing masks. This was important to us if we were entering a store where we would be staying long enough to make an important purchase decision.We recommend this store, David and his fellow employees when shopping for a quality mattress at fair, competitive prices.Thank you David!

Words cannot express my gratitude for Ben and the quality products at Mattress Firm. My mother and I had the most pleasant experience. Ben listened to our concerns and helped us find the perfect mattress and foundation at great price. My mother was in need of a new mattress and foundation. The combination of hip replacement and back surgeries plus a long worn out mattress made being comfortable impossible while sleeping. I brought her by Mattress Firm not knowing my intentions to surprise her. Ben picked up on this right away. The next day I stopped by to see if it would be possible to surprise my mother for birthday. Ben made it possible! He helped me to surprise my mother for her birthday by doing his all to ensure my mothers new bed was delivered before her birthday. My mother is now enjoying her new mattress and adjustable foundation. She says this was the best birthday EVER! Ben is energetic and passionate about customer service. Thank you for your help. We are truly happy!

Friendly knowledgeable salesman who attempted to be attentive to all his customers even though he was alone. All his customers seemed pleased by his helpful attitude. I bought 2 mattresses and would recommend Mattress Firm.

Ben was extremely helpful and knowledgeable about the product I came in to purchase. It was a quick and easy transaction.

Really great customer service.The guy working was alone, but managed to help everyone with courtesy.Very friendly and helpful.Thank you

Shopping at Mattress Firm was my first mattress shopping experience, and it was certainly a positive one. The sales associate, David, was incredibly polite and he helped me settle on a mattress that best suited my sleeping style and health concerns. He also helped me bundle together a number of other items I needed and arrange for shipping to my college apartment a few states away. I was able to save a substantial amount of money on my purchase due to the store’s discounts and other promotions. I would definitely recommend Mattress Firm to anyone who hasn’t had the opportunity to purchase their own mattress before; they will point you in the right direction.

David Abel was very knowledgeable and helpful in guiding us to an excellent choice in bedding. The shopping, purchasing, and delivery experience were all outstanding. I highly recommend David at Mattress Firm West Ashley.

Service from David able was good. Mattress came and was perfect for what I need. However the adjustable base came faulty with no remote so now I do not know what to do. Im extremely unhappy that my adjustable base is not working.

David was amazing and I cannot thank him enough! He didn’t pressure me to purchase something that I didn’t need. He asked me a few questions and showed me exactly what I was looking for and was in my price range. Thanks again for the great experience!