We went to Mattress Firm in West Ashley/Charleston this past week and Taylor was so courteous and knowledgeable on every mattress in the store, as well as other comparable mattresses online. She was efficient and went above and beyond to make sure we were satisfied with our choices and purchase. She was a pleasure to work with and we left the store 100% satisfied and after such a positive experience. If I were in sales, I would want an individual like Taylor on my team...I would even go as far as to train her on other products just for her sales ability, talent and drive. I only wish every time I was out making a major purchase, there was a sales associate like Taylor available.

I had a last-minute need and I needed a quick response. I called Mattress Firm on the phone and they jumped right on it. They were very helpful in helping me figure out how to pay over the phone, how to get a quick pick up. I was really impressed with how capable and responsive my sales person Bryce was.

Easy transaction and selection. Great communication and contact when our mattresses were ready. Very helpful

The young man Bryce was the best sales man I’ve had the pleasure of working with. He was very polite and very knowledgeable! I will be coming back everytime I need a bed and will be telling my friends and family to shop here for mattresses!

Taylor did a great job. She listened to what we were looking for, showed us several options and made the purchase very effortless. Would definitely purchase a bed from Mattress Firm and Taylor again!

My experience at Mattress Firm was extremely informative and pleasant thanks to Wasif at the St Andrew Shopping Center Mattress Firm store. Its my hope that I will be just as pleased with the products as I was with the service. More importantly, I hope there are no problems with the quality of the products. If that is the case, in accordance to my sale experience I trust Mattress Firm will stand behind its products and services.

Taylor was awesome! Extremely helpful. Informative and friendly!Terrific experience!Definitely recommend!

I walked into Mattress Firm to scope out a mattress I would probably later buy online. After just a few short minutes of conversation with Everett, I knew I had a sales representative that was going to listen to my concerns and help educate me on my options. He consulted with me on all aspects of my mattress needs and I walked out an hour later with the greatest customer experience & beyond satisfied with my informed purchase. Thank you Everett for your kindness, patience, and expertise!

After having a nightmarish experience with Ashley Furniture, we were greeted by Everette and treated exceptionally well. He was one of the best sales people we have ever dealt with and made the whole experience of purchasing our new mattress pleasant and enjoyable. He was able to help us get everything we needed and hoped for and it was so quick! Our delivery will be very soon and we look forward to going back to him in the future!

I worked with Heinrich Bremer when he was at the West Ashley location in Charleston, SC. The experience could not have been any better! He was extremely knowledgeable, professional and courteous. He did everything to make my purchase seamless and easy. He was attentive to my questions after my first visit. He completed necessary paperwork before my 2nd visit and purchase so he could save me time and hassle. I appreciated this experience so much during this very hectic season. I will refer him to everyone that I know.

Mattress Firm on Savannah Hwy has been so great! Everette was extremely helpful and wonderful to work with. I spoke to him on the phone prior to coming into the store and it was a seamless process! Would highly recommend coming and asking for Everette!

I want to recognize Everett for really stepping up to assist me yesterday.He answered all my questions, gave me a lot of good information and patiently worked with me.My overall experience was great! Everett was super!!

I was sooooo impressed by Everett by not only his knowledge of the products but by his professionalism and he was so flexible and helpful with getting my mattress to me as soon as he could and i needed it quick since i just had a double mastectomy. He made sure I knew what I was getting and he called to make sure that I had received the mattress and a few days later even called to see how i was enjoying the product and I will definitely refer other friends to him and would also call him if I’m ever in need of another mattress myself! He is absolutely amazing!

Couldnt have been happier with the patience and expertise of Heinrich our salesman. We will definately be recommending this MattressFirm store to our friends!

Everette is a great, informative, wonderful and professional salesman. He was very helpful in making me take the right decision in choosing mattresses for our home... And he did a terrific job with pricing! He went above and beyond! Highly recommended!

Went to mattress firm here in Charleston South Carolina Lawrence was very friendly and very up to date on his mattresses I got the adjustable mattress he let me try so many mattresses and he was so polite and very detailed about them so if you go there ask for Lawrence hes the guy to see thank you very much bye-bye

We had the best experience with Taylor! She made sure that we got exactly what we wanted and went above and beyond for us!

We had a terrific experience at the store. We wanted to get in and out quickly with a new mattress for our guest bedroom and Everett was straight-forward and very helpful in the process. We would recommend him specifically to any of our friends who are mattress shopping.

Everett was so helpful in finding the perfect mattress! Great discounts and excellent service. You won’t make a mistake going here if you’re looking to buy a new mattress!

Easy process with many choices. I needed a mattress in three days and they were able to accommodate my timeframe. Very friendly staff with impressive sleep knowledge and needs.

Everette is a wonderful, great and helpful man! Very friendly and informative. Easy to communicate with. I highly recommend him specifically while purchasing your mattress.

Taylor did a wonderful job helping me!

I would recommend that if u need a bed to meet your needs and give u the comfort u desire mattress firm is the place for you

The gentleman who helped me did a terrific job. Found all information needed and carefully went through the process of picking up box springs. Address, map, etc. kudos!

Bill was very informative and helpful on purchase on new mattress and box spring. He made the process very easy. Looking forward to sleeping on new beauty rest. I got 141 days trial if I dont like it they will exchange. Free minus a fee for inspection. I would highly recommend this place.

Everette was very nice and helpful! I was able to take my time to figure out the best fit for me.

What a wonderful experience! I was intimidated by all of the various selections until Steven came to my rescue! He was exceptional; very polite and knowledgeable about all the products Mattress Form has to offer. He even knew the compositions of each mattress and which one would be best for my chronic back pain. I would recommend this location to anyone over some of the other locations I’ve been to. Ask for Steven, he’ll set you up with what you need with a smiling face!

We went into mattress firm in Saint Andrews today completely confused about what we would purchase and how we would figure it all out because we are trying to outfit a whole house all at once.We were amazed at the level of service that we received from Stephen D.We were in that store for at least two hours and I am not an easy girl to pleasehe took the best care of us even though I drove him crazy and we are so satisfied with the products that we purchased today.His level of professionalism, patience and knowledge of his product beat any of my past experiences in a long time when purchasing household goods.No bullthis guy is on the ball!

Absolutely fantastic customer service! We worked with Steve and he was informative without being pushy. At no point did we ever feel pressured or overwhelmed with information. He worked with us to get us exactly what we wanted within our budget. I would recommend anyone and everyone go here for quality service.

Best experience ever. Great clean store. Amazing service. Anthony really made me feel like my satisfaction was his number one priority. Would highly recommend his service.

Amazing service and experience!

Everett was the absolute best!!!! So accommodating and truly wanted me to leave with the perfect mattress for me!!

I wasnt even looking to get a new bed but the deal was too good and the staff so helpful. Definitely go in it was a great decision! Easy buy, amazing delivery and set up highly recommend!

Great service from Steve! Even when a bit busy was attentive and helpful with our crazy questions ! Also super patient with our 3 yr old.Our second purchase from this store

Great experience with Carter. Went to 4 other places the same day and everywhere else was overpriced with half decent service. Carter helped us out on a Sunday. Will always come here if ever need another mattress.

Second matress from them. Steve was a fantastic help. In and out in 30 minutes with unbeatable customer service and then slept like a baby.

Got a great mattress and adjustable frame. Very reasonable price. 90 day pay off. All around good deal

Super professional, patient, and knowledgeable employees!

Prices a bit high. Sara was more than helpful and informative. Great place to buy a mattress..

Excellent experience with Steven! Fixed me up with three beds for a new home and saved me a small fortune!

Friendly, knowledgeable customer service.... Steve and Jasmyne helped me quickly find the best bedframe solution!!

Great experience

Had to go and get myself a new pillow Tempur-pedic with lavender in it

Great guest services & everyday low prices. An unbeatable combination!

Very professional staff, and bought my current mattress there, for a really great deal.

Great customer service. Thank you Steven

Salesperson Steve very helpful and knowledgeable good products here

Great customer service!

Great experience, Randy was knowledgable and enjoyable to deal with.