The people are always so helpful and cheerful. They are fun and easy going. The store is well organized and clean.

I really like this Party City in West Ashley as it has a good selection of items for fun and partying year round. There is an assortment of seasonal products and other things to get the party started and keep the party going. The balloon department and candy selection here really stand out. I have always been impressed with the level of service and attention of the staff here as they are quick to help and move fast to get requests fulfilled. I always have been satisfied with my purchases here and know where to go if I need to plan a party or get those essential items that I am tasked with for a party that night. This Party City has it all here in one store and rarely do I have to go anywhere else after coming here.

Short on supplies at the moment but the staff goes the extra mile to help and provide fantastic customer service.

Nicely stocked store but not as nice of employees as Summerville location.

Not busy when I arrived, but it soon was before I left. Awesome selection of Halloween stuff.

Great place for all your party supplies

Pretty much one stop shopping! Alot of party goods were on sale in store that were not online. I was super happy with my shopping experience and I will be returning soon!

Great customer service!

Empty shelves; employee needs to improve on customer service skills.

Very nice party store very nice staff.

Excellent customer service

This is a great store to do quick or browse-type stops. There are whole sets of themed-distinct party items in all price ranges. All foil balloons purchased from Party City are FREE to fill with helium in store.

I ordered a few things for my son’s birthday and went to pick it up this morning. I didn’t realized it wasn’t open until 9:30. I called the number on the door and asked if I could possibly pick it up now instead of waiting another 45 min. He brought my bag out immediately. Now I can get on with all my say getting ready for his 5th birthday tomorrow. Thank you so much!! What great customer service!!!

Always great for finding all your party needs in one stop

Excellent variety of items for any celebration! They have VALENTINE GIFTS here, including boxes of chocolates, balloons, stuffies, and candies.

What can I say,this is our place to go for balloons for Grandchildrens birthdaysFast and friendly service

I bought costume from there and they said they can’t let him try it on and can’t take it back if it doesn’t fit my son. No problem, it fit. Problem was the costume was completely see through! There was no way he could wear it in public! They still refused a refund or store credit. All happened within 30 minutes of purchase. Absolutely terrible customer service and will never spend another dimethere.

Nice, helpful clerk. Found something that would work for our holiday decorating needs.

As usual good, I found what I was looking for.

Pretty expensive but if you need it they have it

I always go to this particular party city for balloons. I dont usually call ahead to have the done before I get there but the staff are always able to work in my dozens of balloons among their preorders and are always quick.

Why the charge for Ballon bags

The girl who was working the floor greeted me and asked me if I needed help looking for something.I was looking for a halloween costume which werent out yet but she informed me that some had come in. She offered to look for the item in the back. It seems simple and her just doing her job, but I appreciated her kindness. The cashier up front was also very nice and smiling, and patient with the customers ahead of me.

Best Party City I have been to.

Nice clean store. Staff nice

Out of everything I wanted.

Had what we wanted

Being happy with Party City is directly dependent on when you visit and the personality of the personnel on duty at the time. Halloween week: beserk. The week after, quiet.

Its a party store. Has many party supplies. Lackluster staff but usually dont need their help. Otherwise festive and I can always find what I need.

I love the prices and the selection of unique items! ESP favors! The staff is always SUPER helpful and they always ask if they can help me find anything or answer any questions! Always a great experience!

I went there looking for a Moana balloon for my granddaughters 3 year old birthday and after I checked the web site for the West Ashley location and it said they had it an associate at the store said they did not. Taking her word I picked out a different one. While I waited for them to fill that one, I looked at a display on the front of the counter by the register and there was the one I wanted and they had 5 of them. I showed it to the associate and she had nothing to say.

Signage for seasonal items need to be clearer. I was purchasing tights for halloween. As I was checking out I asked the cashier about the sticker on the packages, it says item not returnable if seal is broken. I was confirming that I could return unopened item with receipt when my transaction went through. Upon hearing that in fact I could NOT return the item, I promptly asked for the transaction to be voided. I was directed to the manager who flat out refused and pushed my receipt into my hands. She told me to call 1800partcity and voice my concern there (I did try calling and got an answering service and was told to call back during the weekday). I realize that holidays are busy at this store. However, there should still be a level of customer service. If you cant be polite and have patience maybe working with the public isnt for you. I will not be returning to the store.

Went in looking for birthday party items. I did find a pinãta I needed but the birthday selection was minimal, not a lot of variety (everything was a combination of rainbow, black and gold, or pink and black). Workers were friendly, but very slow to do anything (both in the aisles and up at the cash register). Seems like additional training would be beneficial, and a manager on site if there wasnt one already.

Stood at counter as young employees talked about incident that happened outside. Then then went outside while I stood at the counter. But bright side, a young lady came in, she hadnt even clocked in, she quickly came over, took care of order, and she was awesome.

Dannie was absolutely wonderful. She helped us find very specific things throughout the store for a 21st birthday party and she knew the store very well. I was having problems with my coupons at check out but she helped me with that as well. Shes super nice and upbeat, which is very refreshing! She had us laughing and even suggested some things for our Cinco De Mayo themed party that ended up being great add ons. Thanks, Dannie!

Ive never been in a party city but holy moly its a celebratory wonderland!

Super sweet staff. Helped us pick the perfect balloons for my fathers 56th birthday. Will definitely return here for any party/get together needs!

Love the store

Nice store. They really celebrate each holiday.

This is the biggest Party City Ive been to. I love the options & the staff was helpful.

Got in lots to choose from. Friendly staff.

Wonderful customer service. They helped pick out graduation decorations with me. Very relaxed atmosphere.

Today, Nov. 26, I stopped by Party City to get invitations for a Christmas party. They didnt have any and werent sure if/when they would be getting any. Amazing.

Amazing! Great customer service!! Very big and many many themes for birthday parties and holidays!! Everybody was very nice and also nice and neat!:)

Great experience. It was my last stop, and should have been my first. They had everything I needed. A little on the expensive side, though. The lady helping me was friendly and helpful. She even offered to let me use the coupon from the newspaper that I didnt even know existed.

Always has my go to for party planning. Even better for engagement and bridal party planning

Gave me the prettiest balloons ever for my birthday on July 26

Wasnt greet or asked if I needed assistance but noticed other customers who entered after me were. The cashiers were having personal conversations (regarding obstetrics/gynecology appt) while ringing up myself and another customer just unprofessional.

Loved the sale the day I was there!

Found everything. They need more staff to help shoppers.

Luv Iy

Always what you are looking for instock.

Poor service, high prices, pretty good selection

The store is what it is. Its nothing special, but it has a nice variety of stuff if youre looking to throw a party and need supplies. We normally go once or twice a year, normally for Halloween. We also bought some plastic flatware for a friends beach wedding and they were happy with what we picked out.

The staff could have been A little more helpful but overall a great experience!

Love this place and the employees are so helpful!

Store manager was very nice and helpful. Store clean and easy to locate what youre looking for. Dannie is an awesome manager who keeps her store flowing effortlessly..

The store is fine and the employees are friendly. No complaints from any of my visits here!

Get my party on

Great, place To GET all you need

Had a blast found what we needed

Rare variety

Always have what Im looking for.

Great customer service

Nice staff. Work efficiently..

Definitely a niche store, but if you need balloons, matching plateware, and basic items for themed events and parties this is the place to go.

People there were very helpful and friendly. The stock was thin though.

Sales Rep very rude and not helpful as if my money was not good enough to be spent there.

The place to go for wedding essentials and party decor.

Great selection and customer service

Yay after going to the other two in north charleston and summerville this one had what I needed.

They had everything I needed all at reasonable prices

Not much of selection for NYE

Its party city. Nothing fancy, just basic stuff. Find the same item for less at Ross in the same shopping center.

Could not get help. Good stuff but no help.

Clean store. Friendly staff. Great prices.

Look up at costume online went in store ask for it they had it and out the door I went great customer service

So much to choose from. Always fun to go to when planning any event

Unfortunately I went into the store with a few simple party needs - balloons, streamers, etc.After searching through three completely empty isles, I found my way to an extremely picked over selection.I finally settled on some items, and while the employee was blowing up my balloon I had just purchased, she popped it.That was this last balloon of that style, and when I asked for a refund of my balloons, I was told that once I bought it, she couldn’t refund me. Even though, it was the employee’s fault.When I pushed back, the employee told me it was “like birthday cake, once you buy it, it’s yours.” To which I retorted, not if the baker dropped my cake on the ground.Needless to say, I ended up leaving the store with a popped balloon, and other useless “letter” balloons that now did not spell a word.Very disappointed with my service and with the acting manager’s response to my frustration.I will be taking my business elsewhere.

I went in on Aug. 2 to buy casino night theme decorations. There werent any because they were put in storage to make room for Halloween stuff. It was Aug. 2nd yall!

Like the other site better it was much larger

Friendly staff and literally hundreds of balloons to suck on and change your voice.

Great prices and excellent selection.

Staff is always nice and friendly

Long wait

A wonderful display of options

Love the staff, and the selection is pretty decent

Didnt have what I needed. They were out of a lot of thinks. Shelves were mostly empty.

Great store very clean

Overpriced garbage and rubbish customer service.

Great place to shop for events

It is quite the city.

Very helpful and friendly staff

Items are overpriced for items so cheaply made

Favorite place to visit during Halloween season!

They told me.on phone they had the items I needed got there 5 min later an they never had it never again an they r over priced go to Walmart wayyyy cheaper

Can always find something

I went to try and return these thigh highs because I didnt realize that my costume came with some and I tried to go in today and the lady was rude and told me no refunds for Halloween stuff, even though I never messed with the package of thigh highs. I am never coming back here again. I think its ridiculous that I cant return something I never opened or used.

Awsome service

Best place for party supplies