My Technician was absolutely great. I have had an issue with my C-Pap leaking for years and have been played off. Now, someone has taken the time to listen and hopefully order the correct mask to correct this situation. I highly recommend Atlantic respiratory for all your needs.Eddie Aldridge-Charleston, SC

My experience with Atlantic Respiratory Services was first class! From the phone to the door everyone was friendly informative and super helpful. We were on vacation from Richmond, VA and my husband left a connector for his CPAP at home. 😱 We called and they had exactly what we needed. The pick up process was smooth and very well thought out. You guys saved the day! Thank you so much!!!⭐️⭐️⭐️⭐️⭐️

Great experience - they contacted me and got me in quickly. Picked up my new machine and they explained everything throughly, demonstrated things as needed, and answered all of my questions. I definitely appreciate the auto ship for replacement parts, just one less thing to have to remember. 😅

I recently worked with an employee of Atlantic Respiratory Services to pick-up my new C-Pap machine to improve my sleep quality. She was extremely polite, courteous, and professional. She walked me through all of the steps on how to operate the machine, cleaning instructions, and various other items. She was very thorough in every regard. The facility is very well kept, clean, and my experience was flawless. I would recommend Atlantic Respiratory Services to anyone who has any type of respiratory needs from oxygen to C-Pap machines.. It has changed my overall sleep, daily functions, and lack of energy due to poor sleep. I would highly recommend this business. Kudos for a job well done.

Wonderful folks to deal with. Super friendly, highly competent in their technical skills. So very glad to have Atlantic Respiratory for my medical needs!!

I had very good service at the drive up. Wait was minimal. Never had to leave my car.

Great experience getting CPAP and supplies. Previous companies had been difficult. These folks called once a week to update me on the status of paperwork for ordering a new machine and supplies. They worked with my doctor to make things happen. The facility visit was great and very COVID compliant. Use GPS to get there. Will continue to use them in the future.

I called Mary on Monday morning to ask about replacing a section of my c-pap tubing. The tubing is part of the mask, and I’m not due to replace my mast for a couple of more months. Mary, with the lady who is training her, found the piece I needed and I had it the next day! I so appreciate their help!

I recently had an appointment with Atlantic Respiratory to pick up medical equipment and the meeting was very good. They met me 10 minutes before the appointment, used safe Covid-19 practices and took time to review the equipment, cleaning process, fit me with the apparatus and answered all my questions. Thank you!

The young lady I saw was extremely polite answering all my questions. Really my only complaint was in parking. There are signs directing you to park behind the building. When you call to let them know you are there, you are directed to enter the front door. This is just stupid especially if you are handicapped or the weather is bad. Such a simple fix that kept them from 5 stars.

I am Linda’s husband Al.I had an appt. with Hannah, their respiratory therapist. Hannah was very friendly, thorough, knowledgeable, and helpful. She was patient and listened to my concerns before offering advice. I appreciate her thoughtfulness and concern.

Always professional the employees I met over the years are courteous polite take great pride in their jobs. They really are doing a great job in the crisis were in .Thanks

The staff was great examining my CPAP machine was verry helpful...thank you

Drive up service without preordering filled in 3 minutes flat! Awesome service and hospitality!

Sarona is always so helpful in helping me with my cpap supplies. Great customer service!

Had to pick up C Pap machine for my husband. It was ready when we got there. A drive thru has been set up so you and employees have minimal contact. They wear their mask and gloves . Now a days that’s a good thing.

Great therapist....explained thoroughly how to use machine and made recommendations for mask options

Super easy and convenient drive up service was made available to me to pick up a nebulizer machine. The tech was friendly and made sure I understood how to use it.

Great customer service. Easy to work with and very friendly. Impressive efficiency despite challenges created by COVID-19. Keep up the great work and Thank you!

Very prompt and professional. Information and alerts are really available. Clear email communication.

I wish I could give more than 5 stars. We were on a trip to Charleston and my husband had left a connector for his mask at home. After a rough first nights sleep for both of us, we went here based on a recommendation, and they were able to provide us with the exact connector! Sarona and Atlantic Respiratory Services were a lifesaver!! Thank you!!

My doctor wrote a prescriptio n at 9 in the morning. I received 2 calls from you. The first was to let me know you had received it. The second to schedule my visit. Both were within just a couple of hours from my doctors appointment. Went by your office and Hannah was ready for me. The entire process was totally seamless. Am so glad I was referred to you.

Was working in a place with very poor cell service but Joy was consistent & kept calling till we got the full order placed for my C-Pap parts. A few days later I went by the store and they were all in a bag waiting for me up front. Quick, easy, friendly, and Joy went above & beyond, so Id recommend them any day.

Helpful and quick to respond, even though I wish I didnt need this....

Dedicated and knowledgeable staff is most helpful.Convenient too.

It was a bit of a rough start, but given recent events, maybe it was to be expected. Somehow my doctors orders werent received by Atlantic, so had to be resent. Once that happened, everything went pretty smoothly, all things covid considered. I did a drive-up pick up of my equipment and had a facetime session with Trish a day later to help get my machine set up. Everything went smoothly, and my questions were answered. Overall, a good experience.

When I went to Atlantic Respiratory Service I didnt know what to expect. I was impressed by the welcome feeling in the waiting lobby and by the staff. They made sure you have an understanding of how to assemble the respirator machine and to adjust to your liking.

I got my new CPAP Friday. She offered me the hose that heats up I don’t need fancy things so I rejected it. Well first night I was very dry couldn’t sleep because it drying me out. Next night I turned up the humidifier almost drowned. Third night my hubby offered to swap hose and finally sleep. So I popped in the office and requested my own. They were gracious and professional. Love having a local office.

Getting a CPAP machine was a new experience for me. Atlantic Respiratory was very helpful. The first mask I took home caused a bit of an issue for me. They got me in the same day I called & fitted me for a new mask. Would highly recommend them.

Always so friendly and nice, every time I come. They have helped me get me back on my CPAP supplies and a new machine in no time at all. Seamless paperwork with insurance especially being a retired veteran.

Service at Atlantic Respiratory Services was extraordinarily fast, efficient and friendly. Why cant everybody in the health service industry be so good? Special thanks to Joy for her excellent, friendly attention.

Resolution was quick and easy with a equipment order.problem.Trust this locally owned business for all your respiratory needs.Knowledgeable and compassionate staff.Prompt service very little wait times.

Very professional and informative.Angie relieved any anxiety or questions we may have had before arriving.

Great people to deal with. Everyone from the time I walked in made me feel that they were concerned about my visit and were very helpful, and most of all they knew their products.

Very professional & knowledgeable. Ive been working with them for 5 years and recommend them wholeheartedly.

One of my family members uses this company, and every time we come in, everyone is always so kind and pleasant. The office is beautiful and clean and the staff is friendly and caring, the best oxygen company in my opinion.

I had a very good experience with them everyone was friendly and they made sure that I understood everything about my machine I really want to thank them

Atlantic Respiratory was wonderful. I met with Hannah, and she was so sweet, and explained my new CPAP. My husband also uses Atlantic Respiratory. These folks are so professional, and go beyond. Thank you, Atlantic Respiratory!

Everyone at this site were extremely helpful and professional. I cant say enough about how pleasurable this experience was. First class support in all ways.

We could not ask for an easier company to deal with. great follow-ups and fast service, employees with manners....that counts! My husband has been using their equipment for years and never a problem.

Excellent and efficient service. Was seen ahead of my scheduled time and they made sure I was well informed before I left.

Great service and communication, nice people!

Always helpful and informative. A great place to deal with.

My experience was ccc colorful clear and complete The CPAP machine was waiting for me and the tech was very helpful All good

At Atlantic Respiratory the staff is so friendly.Sarona always gets me with a smile from the first day, she is so compassionate. I had questions about my oxygen tank level. Sarona explain it to me where I could understand.

Just wanted to say this a GREAT place!!!!! We were in Charleston on our anniversary and I forgot something that went wit my cpap I called and left a message and the lady called me back and went way out of her way to help me she went up on Saturday after hrs just to help me !!!I’m so thankful!!! Will always buy from them from now on !!!!!!!!

Bent over backwards to accommodate my schedule. Thank you!

A very positive experience for my first visit. Prompt, thorough and competent service and explanation!

My mother has stage 4 lung cancer, and has just been put on oxygen. I thought we were going to have a good experience with this company because they reached out to us immediately to inform me of the process, however I was so wrong. Joy was very rude on the phone she kept talking over me, and would not allow me to ask questions? and even hung up on me twice. We ended up dealing with the walterboro office and they are much friendlier, and very helpful. I do not recommend the Charleston location or at least certain employees.

Excellent group of employees that work there. They make you feel safe and they are a company you know you can trust. Highly suggest doing business with them for any respiratory needs

Dont even bother looking anywhere else. This place is great!

Very responsive and helpful.

Went in to get my machine & it was so quick & easy! Very friendly staff!

I wish my doctor would refer me to different company. It is tough to get useful information on use and care of cpap units. Follow up skills are important to get what you need. they just dont care.

Only had to wait in the lot for a short moment. Got right in and my therapist was on top of everything. Fitting went well and all my questions were answered. Thanks to the staff.

Excellent service! Have walked me thru every step with my C-Pap. highly recommend!

Absolutely horrible company. Rude and very unhelpful office staff. Refused to provide a portable oxygen concentrator despite the Dr. prescription. Told me three different LIES as to why I couldnt have one. The final story, although later denied, was that the owner refuses to do so. Spoke with Resource Medical Group and got my concentrator!My advice to you is to dump these people as fast as you can.

Atlantic respiratory took care of me getting my CPAP machine. there was a little hiccup on my end getting the paperwork right but they followed through and save the day.

I didnt know what to expect but the staff at Atlantic was excellent, especially Angie, answering all my questions with patience. Thank you!

Just not a very professional company. It took 2 weeks for someone to leave a message and then a couple of days to return my call. Then 2 more weeks for the CPAP fit session so, more than a month to get a CPAP prescription filled. Rarely get someone to answer the phone. Message says they will get back with you in 24 hours well, sometimes that just isnt good enough. I agree with others, its run more like a used car lot than a medical provider and that comes from someone whos been in the medical profession for 35 years. . I certainly would not recommend it to a family member or friend

Excellent experience from start to finish. Very caring and knowledgeable staff. I would highly recommend them.

Thoughtful, knowledgeable and expert service rendered in a calm, personable and professional manner.

Great initial appointment. However, I cant get someone to return my calls about equipment. Lady that answers the phone isnt helpful either.

I am not a patient - I came in today to pick up a nebulizer for my Mom. Everyone was so friendly & welcoming and I had a great experience for the short time I was there!

Respiratory therapist was excellent. Rest of the operation was like a bad caricature of a buy here pay here lot or a questionable rent to own furniture and electronics operation.

Very Informative, spent time to explain the device, would recommend

Avoid if possible. When evacuation orders came because of a hurricane they left. There is no plan in place to get oxygen to patients evacuating. As a matter of fact I was told I could come by before 12pm and they would give 1 extra tank to evacuate. This is why 3,000 died in Puerto Rico. Terrible people that only care about making a buck.

Hannah could not have been more patient and professional. She is a great asset to Atlantic Respiratory Services and hopefully has received a raise recently.

Acceptable innitial equipment provider, but no very responsive followup and not a welcoming reception.

Equipment was good, Office staff un freindly. Bill strange. We will set up a payment plan but we dont know the cost of the unit yet...Try some place else.

As an out of state student studying in Charleston I was having a very hard time finding a respitory center that could work to my needs in an efficient manner. After receiving multiple reccomendations to visit Atlanic respitory I was enthusiastic to find every thing I heard to be true. For anyone in the area or new to the area this is the place to accomadate your needs in a respectful and timely manner. I am thankful I was able to come accross this center.

Awesome place, wonderful staff, very friendly and knowledgeable, would recommend to anyone, best customer service

Always excellent service and courtesy!

Great people, so helpful, quick service!

I found them not to be customer friendly. Didnt seem to care

These folks take good care of their patients

Nice people.

Give excellent information and service

Customer Service is not good. It is hard to get in touch people attached to your file. No timely response to emails either.

Fast and friendly services.

I was going to use this company but the people on the phone were rude. So i had my Doc send me another place..my money will my spendt there

Great people working there!

On time appointment, very professional, and kind.

Unfriendly staff, its all about the money

Went to pick up some of my friends equipment for breathing

Fast, easy customer service,Thanks

Good place.

Helpful friendly service

Great staff

Helpful staff

I was told this place was in-network for medicare. It wasnt. I had to pay 168 dollars out of pocket.

Professional AND Friendly :)

Susan was very helpful! They understand the urgency of getting equipment quickly. I was beyond impressed and can’t thank them enough!