My experience here has been one of the best in 20 years at a salvage yard. Prices are fair and service was great. They take you to the part and than pull it apond your approval. Yard is not over grown with weeds and space between cars. Which makes it even better not hoping over around weeds and cars. If I ever need anything else I will call them first. Also I live close to 50 minutes away from yard.

Wish I could give 0 stars. Called about a windshield, after being told they have it, was told I had to buy it before they would even remove it for pickup. Paid in person, because I dont trust phone transactions, and was told Id receive a call when ready to pick up @12. Called at 2, told it was ready they just forgot to call. Upon arrival, they had two guys load into my van. I drove ten minutes down the road to a professional auto Glass shop to find it had a long cracl all the way down the middle. The pro at the auto Glass shop was able to find the original chip in the bottom area of the windshield and it was definitely old and potentially easy to miss if not inspecting.I called the staff here, and to make a long review not excessive; was met with three separate and increasingly rude people, by rude, I mean telling me if I didnt catch it before I left thats on me, when I brought up that I read the entire invoice including returns and they gave no as is clause for Glass, they became more aggressive, cutting me off, accusing me of breaking it to scam them, and its my fault for driving away with it, to which the pros in front of me stated was ridiculous because they pickup windshield in cargo vans, mine was on cloth in a minivan. Bottom line:They stiffed me my $, offering me store credit but refusing to give me a refund. I have no want to accept store credit from a store I will NEVER again shop at. The level of tough guy was strong with these three, over the phone that is. I will be contacting the BBB, and considering what other actions I can take.Update: Shame on you, and you know you are a liar! Ill help you out since reading my review was out of your purview, yes it had no Crack, however the chip was there. And according to the professionals that transport the windshield daily on wood slats, the only way it cracks (not shatters) from top to bottom is if it had a pre-existing. And as I said above, what good is a store credit at a place I will NEVER again set foot into? Shame on you, on your sales invoice, nowhere do you state all sales final and again as stated above I had to buy it before you would even remove it so I could pick it up. Lastly jack@$$, shame on people like me? Why praytell? For being unsatisfied with your service? Are you the friggin thought police? Your reply further proves the point that Id rather wash a store credit down the drain than to ever step foot in your place of buffoons again! Shame on b*$tards like you!

I had been looking everywhere for a couple of parts that should not be hard to find, but it turned out they were. I contacted CarPartsNC, and they quickly found the parts I needed, and I was able to pick them up the same day. The staff here definitely go above and beyond to find what you need and to do it quickly. They have a great inventory and I will definitely use them in the future!

We have shopped a wide variety of parts from this facility, and must acknowledge they rank elite on the radar. Very serviceable and patient, acknowledge customers upon entry, and frankly go above and beyond, to search for, provide alternatives and cut amazing deals for available parts. And their inventory evolves/enriches every week. When its used car parts, go CarPartsNC, if they dont have, they will help you locate your part. Kudos, guys!!!

They were very helpful and the use part was at a reasonable price.

These guys are awesome! I have bought parts from them for years, and they are always quick, reliable, fair priced and always help where they can. They won’t sell a part to you that they can’t guarantee the quality of. This past experience, they provided a free tire to me (to go along with the rim I purchased) and gave me name/number of a company that could put it on for me. I had a donut spare tire on my car driving through heavy rains, so these guys helped me out of a pretty serious safety issue. Thank you carpartsNC!

Great prices great people

Amazing staff! had issues finding a part but the manager went way out of his way to find the part I was looking for. Highly reccomend this place and to top it off they have great pricing!

TERRIBLE service, I called from an auto parts store looking for a part to be greeted by a rude guy on the phone. After giving him the year, make and model he was very quick and rude to tell me that they probably didnt have anything without actually looking. After asking if he could look it up anyway he then just hung the phone up. I WILL DEFINITELY NOT SHOP THERE AGAIN!!!!

Amazing service, went out of their way to get me the part, definitely will be back! Very pleasant to deal with, prices are very reasonable.

These people are thieves. They will sell you wronge parts and screw you out of your cash!

These guys are wonderful. I own a small business reach out to them for used parts occasionally and they always deliver.

Very friendly and fantastic customer service!! Cesar, the parts specialist that helped me was very attentive and made sure I got the correct parts for my vehicle, I was able to get everything I needed at a reasonable price! I definitely recommend them.

Ran all over NC looking for parts for my infiniti Found CarpartsNc!!! A1 service very helpful and great customer service! My new place of business for all used parts thanks guys!!!

Great service and great parts. Fast service and great selection.

OMG!!!! This place is so awesome!!! Very professional and great quality products, the entire staff is Excellent, but I have to say that Ive dealt with Ceasar the most and he is absolutely AMAZING!!! Thank u guys so much, yall always come thru!!#HiddenGem

I needed a horn and I remembered my friend had came here. When I got there, there was customers in the lobby but Caesar acknowledged me and told me he’ll be right with me. I didn’t wait long AT ALL. Then should me which car he had to fit my car and let me picked which one I wanted him to pull. It literally took him no time to get my part off. I really enjoyed my experience. I had been running around all day trying to get my car inspected and it was very nice to come to a business that not only have a good selection on cars..reasonable pricing and THEY TAKE THE PART OFF FOR YOU. I do not like getting my hands dirty so I was very thankful. I totally recommend this place!

Great service i was very pleased will come again and recomend

Dont take them for their word. Joke and waste of time. Told us they had parts and after the drive found them to be damaged. I would verify before the waste in fuel and time.

Would give 0 stars if possible. Purchased a motor that my husband immediately had concerns about. He called the owner and was given a promise that we would be taken care of if there were any issues. My husband went about switching out the motors and found water in the replacement motor. He returned the motor right away, and it was done within 7 days which is supposed to be this business return policy. We were put off and ignored for multiple weeks, and have been told we will not be getting our money back. When we stated we would file a complaint with the bank, the owner told us to call our bank and hung up on my husband. Do not give this man your money or trust.RESPONSE TO VENDOR: Your response shows how you do business. There are lies in your reply that can be disputes by your own words to the BBB. You will be hearing from our attorneys shortly since you denied the claim with bank after stating you would handle this matter to the BBB.

Purchased new transmission 6 months ago and it drives great! Thank you guys for such a smooth experience. Will definitely come back here if I ever need any car parts.

Didnt even take a look at my car before they gave a very low offer.

Great Service. Very Knowledgeable

I live few hours away and urgently needed a part to make my car drivable again. Called them ahead to make sure they got what I needed. When I came later that day the part was not only already pulled from the car but also in a condition better than I expected.

I met a guy who said he can get me a cheap new part for my bmw for $210. He got the part from here(which is not bad, just not what I wanted) I told him I didn’t want a USED part. He brought me the part and I noticed it was used. I told him to take the part back and that I wanted my money back!! He returned to the store raised hell, when it CLEARLY says no cash back, no returns on the wall and on the receipt. I met with the guy a got the part back and receipt. The receipt said $160 was paid for the part. I was heated ! He ripped me off for not only my money but my time and for selling me a used part. There was no problem with the part he had purchased for me, I just didn’t want it used! I highly recommend everyone to go to CarPartsNC if you need good used car parts, they even pull them off the cars for you ! How amazing is that! I’m conclusion, I spoke with Mr.Edgar the lovely manager and was able to resolve this problem! Please watch out for scammers!

Had a great experience with this company. They made the whole process painless and easy. Cannot be happier and definitely will do business again. Also wanna thank Igor who works there. Highly professional and reliable. Plus amazing sense of humor! Thanks for that joke, Ill be telling it to everyone!! All the best to you.

I went to CarPartsNC Feb 14, 2018. I have to say the CUSTOMER SERVICE IS AMAZING. I was helped by Manuel as he was PROFESSIONAL, KNOWLEDGEABLE, AND EASY TO WORK WITH. I OBSERVED HIM CARRY THIS ON NOT ONLY WITH ME, BUT EVERY OTHER CUSTOMER, WHETHER ON THE PHONE OR IN OFFICE. THE EXPERIENCE WAS GREAT AND I HIGHLY RECOMMEND THEM. I WILL BE A REPEAT CUSTOMER. THANK YOU AGAIN CARLOS FOR YOUR EFFORT AND HARD WORK.

Hi everyone, we are here to provide great customer service and quality auto parts. At Carpartsnc our goal is to provide good service and let every customer be happy and satisfied. If you have any concerns just let us know and we will make it right. Thank you

Great guys, offer very good price and willing to work with you to help you out. Bought many parts already from here. Never had issues. Honest guys.

Wow I havent received such of great service in a while had to wait longer than expected butgot my boy pulled the parts very carefull good service guys would recommend . your country boy customer will be back for more parts

Prices was definitely the main reason I went there and they delivered well on that aspect. However, I couldnt be more disappointed with the service. I live a couple hours away, so I wanted to ensure the part was available before making the trip. I had called them three times previously over the course of a couple months and every time it was the same thing - a mumbled something when they answered the phone and rude undertones throughout the conversation. Every time they promised to call me back to let me know if the part was in stock, and every time I never heard from them. When I finally made the trip yesterday, it was pretty much the same thing. I explained I was heading that way and asked if he could verify the stock before I wasted 2 hours of drive time. He said he was really busy and could get me an answer in maybe a couple hours - like that was going to help, I would be there by then. When arrived, I found three guys in a shack, with two of them sitting around playing on their cell phones.... Really busy I thought.

These guys are excellent, I have a 2006 Infiniti M35x. I got transmission but 2 weeks later it went bad; I called Egor and he got me a newer with lower miles transmission within 5 days of the 1st call at no additional cost.I have build a relationship with these guys & I’ll recommend them to family and close friends.They are very honest and fair..Thanks Guys for your business

Seems like a hit or miss for good service... definitely missed when I came to them for a rim. Very unorganized, I stood in the office for 10 minutes until i was helped... it was just me and another Russian behind the counter. Said they have it and asked me to go help look for it in the yard, looked for 30 minutes and couldn’t find it walking through the mud. I was warned but gave them the benefit of the doubt and left disappointed

Good

Called the shop looking for alternator during business hours about 20 minutes before they close. Called 4 times, someone picked up and hung up all 4 times. Would have taken a few seconds to see if they had it. Guess they dont want buisness.Edit.. they called me back to follow up stating issues with their system.

Thank you very much for your help, great guys to deal in the car parts business. Will come back again for more parts.

Went above and beyond to sort out a problem we had. Great service is not never having issues . Its how they are resolved

Igor went above and beyond with helping facilitate a transmission purchase for my family in Kitty Hawk NC. Thank you again!

Went here for help and received everything I needed! Wonderful atmosphere with fast and friendly service! Go see them for all your automobile needs!

Ordered a few parts for my girlfriends car and got them delivered that same day. Easily the best experience Ive had dealing with junkyards, and got my parts for a lot cheaper then the dealership and other junkyards around.

Great service especially from Manuel bought a transmission that work upon purchasing it and it then mechanic failed so I went back and got my refund as stated in the recipe Manuel asked to replaced or give me my refund great guy totally recommend.

They told me that they had a Cadillac Cts part and i drove an hour to get to this place when I got here they said oh we dont have it!! And they werent a bit apologetic about it. Wasted my time and gas. I will never ever come back here

Love this place, always been helped quick and easy with a great attitude, BEST PRICES, BEST COSTUMER SERVICE, they did not had part i need but they resolve my problem and i get it within few days ! Love to do business with them !!!

Awesome people, gave me a great deal on parts for my beetle, I will 100% recommend!!!

Great service and fantastic prices!!

Nice customer service and delivered all body parts on time. Thanks guys

Best service!!!

Good job 👍

Not pocket friendly try Ebay or pull part or lkq before going there very rude guys

Great service, gentleman took me direct to the part and even though they didnt have my model or even year of my truck they were knowledgeable enough to know what would work. coming back for sure!

Excellent prices, quick service.

Called to get a price on parts then drove an hour to pick them up and they try to add $100 each to the prices. Yeah right, what a waste of time!!!!

Got a part from this place and it was bad it blew out on me with my 4 year old in the car called and talked to Manwell and he said to bring it back and he wil fix the problem for me and when we did take it the manager tries to say the part didnt come fron there and it was nothing he could do i wasted my time riding all the way there and the fact that my kid could have been hurt is even worse never again will i deal with this place

This is the worst service i ever seen bunch of thieves they never owner my credit

Worst customer service i ever experienced,especially from the inventory manager, he is not supposed to deal with customers,we spent tens of thousands of dollors with his boss in the previous junkyards but no more with this kind of customer service.

Good guys.

Good friendly place

We stopped to look for a battery in this place and when the thin white man wanted to enter I threw the door of the office in the face of my husband for not reading the note that was on the door. Unfortunately he does not know how to read in English or Spanish and this man did not give him time to ask the question before closing the door. I am going to take care that all my acquaintances know what happened so that they do not buy anything here again with these racists who do not know how to treat Hispanic people

Good prices, good people,

Good service. Management at 5+

Great staff great service wont go anywhere ealse

Very friendly service