Tim at Midtown Imports provides honest, quick and straightforward service. On our visit he diagnosed our issue for 1/3 of the cost what the dealer would have charged and determined the problem was one of the parts covered under a 10-year warranty. He could have fixed it and not told us, but instead he called and recommended we save several hundred dollars by getting the dealer to fix with no charge. This is what makes loyal customers. Thank you Midtown Imports!!
Great folks here at Midtown Imports. I take my s60 here for all maintenance and am always well taken care of. Very welcoming and local business that has a customer as long as I stay in the Volvo family!
Tim and staff are very knowledgeable, pleasant and provide quality service. Since I found his shop I haven’t taken my car to any other mechanic. He’s a Volvo master, so he does his job extremely well and is genuinely a good person. Thankful that I found Midtown!
One of the perks of owning a Volvo and living in Charlotte is having Midtown Imports. My last Volvo was totaled and part of the reason I bought another one was because of this place. I wish I could give them more than five stars. They saved me 30% on my most recent repair. Several years ago they told me I could go another 10,000 miles on my brake pads when another place was telling me they needed to be changed immediately. As long as I own a Volvo I will be taking it to them.
Before getting rid of my Volvo they always took care of everything. They knew exactly what to do and I trusted them more than the dealership. Family owned and sometimes you’ll get to see some furry friends roaming around. Great people who do an awesome job to make sure you’re taken well care of.
We have used Midtown for all service on our Volvos (currently 5) for over ten years and have always been pleased. Their service is great, they are honest, they are friendly, and their prices are reasonable. What more could you want?
We have been using Midtown Imports for our Volvo for over a year, and you always know what type of service you are going to get for your car - the Best. It is an older model, and has needed some updates. Tim has always done a great job in describing what needs to be done and the exact price. He stands behind his work 100%. We would not take our Volvo anywhere else for regular maintenance or extra mechanical work.
I have been using this place for My Volvos for over 30 years.Need I say more??
This shop is a godsend for Volvo owners. These guys are very knowledgeable and their prices are extremely fair. I took my last Volvo here and will continue bringing my current Volvo to them as well!
The staff was wonderful and friendly. Explained every step of the repair and answered my questions after the fact. Would recommend them to anyone.
I will only take my Volvo here, super friendly knowledgeable staff. They had my car fixed in the same day at a great price. Recently called for advice that saved me $$$$
Tim, Joe and Harry are the only mechanics I trust with my cars and they are an absolute pleasure to deal with. My family has owned 6 different Volvos and I personally have owned an s40 and s80 that I will only take to Midtown. Tim gives it to you straight and is very flexible and fair with his pricing. If you live anywhere within 50 miles of Charlotte and you dont take your car to Midtown Id recommend getting your head checked. I really cant say enough good things about these guys.
If you own a Volvo, you should be taking your car here, end of story. Tim and his staff are honest, hardworking and first and foremost, care about their customers. Best Volvo mechanics in the Carolinas.
Tim is an awesome and honest mechanic been fixing my Volvo for years 😊😊😊
The place to go for anything Volvo. Weve taken our cars here for years and they are the BEST.
Exelent
Tim is my go to guy for my Volvo repair needs. Ive known him for years and cannot recommend him high enough.
My father owned my Volvo v70 before he gifted it to me a few years ago. He lives in Asheville and has a great mechanic there, but I live in Charlotte full time and its not realistic for me to visit every time I need my car serviced. Ive been going to corporate shops like Firestone but I often avoid getting serviced because its clear none of them train their employees how to work Volvos-not to mention theyre outrageously overpriced and impersonal. My AC compressor has been broken for over a year because Firestone wanted $700 to replace it.My car finally had a coolant leak I could no longer ignore and I was quoted $1300 in parts and labor for a new radiator. Yikes.I found midtown imports through the recommendation of a friend, and was quoted $670 for a radiator. My car has been long overdue for a servicing for a while now because Im constantly frustrated with the shops I go to. I feel taken advantage of and ripped off by these shops.The folks at midtown have been great. Its very clear that they know what theyre doing when it comes to Volvos. They called me frequently throughout the process to keep me in the loop.After replacing my radiator, changing my oil, fixing my ac compressor, replacing my serpentine belt, and replacing my coolant bottle, they charged me $1200. Firestone and Goodyear wanted $2000 for the radiator and ac alone.Im incredibly satisfied with the level of expertise and professionalism at this shop. If much rather support a local business than a corporate shop anyway. I will absolutely be doing business with them in the future.
Terrible service, payed $100 to fix my power steering, couple days later it leaked again took it back for another $100 just to have the same problem a couple days later. Then Tim At the shop tells me he can’t fix it. Terrible Terrible Terrible.
Fixed my Volvo. Running like new.
After getting very conflicting advice from several sources regarding oil leaks I found Midtown Imports .they are very honest and corrected the problem where others talkie about tearing the engine apart.Tim and Joe are first class guys.Our Volvos will go there for service from now on.John 9 16 2013
Great work, and fast turn-around. What more could you want?
Great volvo repair shop