Wasnt first option but was surprised by the prices when I went there. Needed to get my daughter a new jacket and find a very nice reasonable one for $10. And found a few extra things for all three of my kiddos for under $4 each. Customer service was friendly. There line was long and slow moving even though the store was not packed and the store was not very clean or neat as it could have been and that was disappointing. Things all over floor, displays a mess and my pics were being very nice and respectful. That is absolutely the only reasons they didnt earn full stars from me.

I tried ordering some pants online and not only did they give me the wrong size-I ordered all of them in large but got medium-but they did not give me my shipping back, which was $7. I personally would never shop at any Old Navy again and advise against anyone doing the same. All of their clothes are for tiny little women, including their maternity clothes. Don’t waste your money here, shop anywhere else!

The workers are overall helpful. it gets busy sometimes so i understand if they cant help immediate. the prices are good too.

Very clean store. Friendly sales people .They are having sales at the moment. Got sime great deals

A very good store.

Limited size selection but clean and friendly.

As far as old navy goes, this one seems to be relatively organized and well stocked. I like old navy because they dont make your clothes look like you shopped at a thrift store. You get to break your clothes in yourself.

Clean, friendly, lots of wonderful clothes for the whole family to choose from. EXCELLENT price range for the quality of the merchandise. Really glad I stopped in.

Curbside was easy. Placed order around 8am, ready around noon, picked up at 2:30. Everything was perfect. Right items, right sizes. No wait after I called. The worker who brought my purchase out was incredibly nice.

Got Christmas pjs for the whole family to wear on Christmas! Especially love the Black Santa footies

Its very clean but messy.

Only issue I had with this location is accessibility to my size. I am an average size male, 5 10 195 lbs and it is difficult to catch this location with my size clothing.

When did it become fine to not sherpa in the sleeves of hoodies? Lame.

This is one of the bigger and better Old Navy stores. Ive gotten many good buys here and so has my wife. For instance, I got a navy, lightweight hoodie on sale.Next time my wife bought two and I bought two more in different colors.We wait for things to go on sale. Last weekend everything was 50% off, taken at the register. I had ordered a sage green stocking cap online and picked it up in the store. I used my Old Navy cash reward and the online 30% off. Thus I paid $2.47 for a cap listed at $15.00. My wife bought the same item in the store for 30% off plus 50% off, so she also got a really good deal.I had been wanting some gloves to wear bussing that are not so heavy and bulky. This store offered two different versions of that. I chose the classic wool, which seems to have a tough, durable knit. They work really well with those disposable hand warmers. If I had waited until the end of winter, I imagine that I could have bought them for less than $5.00. But I got them when I need them, happily, and paid only $5.00.My wife found an around-the-house top that matches some of her other loungewear, it too was discounted to begin with so the 50% off made it a great price.The checkout line can be long, but the clerks do a good job of keeping it moving. If you are afraid of Covid, this store might be risky. They dont seem to count and limit the number of shoppers at-a-time. Fortunately everyone and I mean everyone was wearing a mask. Parking is free and there are a lot of other good stores nearby.Thank you, Old Navy!

Didnt hate it...love that store for grandkids! Rachel, Elana and Lola were so helpful with exchange and additional purchases.

I love old navy deals and clearance

Great place, great offers, neat place. Loved it!!👍

Love old navy.

Was shopping at the Tukwila store and saw they had an online sale on an item I wanted that was in stock in the store. I purchased it online and got an email saying the item would be available within two hours. Later that night around the time the store closed I got a notice saying my order was cancelled due to lack of stock.I went in the day after to see if they still had the item and the exact one I had tried on the day before was sitting in the exact spot I had left it. I asked an sales person to verify it was the same item I had purchased, which it was, and told them about what had happened. Her reply was Well it was pretty busy yesterday. When I asked her to clarify that they had cancelled my order due to just being too busy to pick it she seemed surprised I wasnt happy and understanding about them just disregarding my order and cancelling it instead of completing it properly and replied Well we try not too, but it was pretty busy yesterday. I guess my purchase wasnt as important as those others?She offered to price match the online only sale for me and told me to just tell someone at the front register what had happened. When I went to pay for the item the sales associate that assisted me seemed extremely put out by having to do the price match and I had to get the first associate to come speak with her to get it taken care of.It seems like an awful lot of hassle just to get them to take my money. Theres too many places around that sell affordable clothing to put up with this kind of nonsense, I seriously suggest people take their business elsewhere, I will be.

I find that this old Navy is just fine.They have friendly employees who were SCOURING the store, Spring Cleaning they said... wow, impressive. And the sales are cheap and plentiful.That said, theres nothing 5 star about it, but if you need cheap clothes that have a reasonably consistant fit, this may be the place for you.

I only leave this location a low rating. The manager is not good at her job. I found a white dress, or at least what I thought was a white dress on the clearance rack. Tried it on and loved it. After not finding a tag, I asked the very kind lady working by the dressing rooms how much it is. She called the manager. Come to find out it is a slip that was separated from a dress. I understand policy but she would not sell it to me. I tried to find the dress so I could buy it to get the slip. I couldnt. She dug her heels in she would not sell it to me claiming policy but never bothered to help me find the dress or simply find another dress with one. She just very rudely refused me. She might do well to take a course in helping others. A little would have gone a long way here!! I wont return to this location.

We happened to show up on one of their biggest sale days of the year, so the shopping was great. Staff was friendly and helpful. Lots of inventory, so we were able to find what we wanted. Would definitely shop their again.

I always buys oldnavys cloth. I am oldnavys brandist almost. Go and grab some with fair price.

Just wanted to give the team a quick shout out! A few months ago I came in for a few shirts and when I got to checking out, one of the sweaters I really really wanted was misplaced under the $20 dollar sweaters that looked super similar to it. Anywho, the employee who rang it up went to look for it and it turns out it was $50 but they went out of their way to honor the store and the simple mistake they made when racking it.To be honest, it wasn’t about the money but about the principle and even though I didn’t beg or ask for it to be marked down because it was misplaced, I really did appreciate good service and how they treat customers. That was really nice of them to do that and to just make sure I was happy with the sweater I wanted.I came in today and found the employees so helpful, positive, and kind. Always makes me come back specifically to this location when I do my shopping.

I love this place. Specially this location. I can always find something that I want. Sometimes I get lucky and huge discounts are offered. Quality is great. Old Navy stuff last forever. Oh by the way staff and workers are the nicest people you encounter. Most other retailers customer service is a thing of the past. Good old 90s. Not in old navy, you go there and you come out happier from the experience. They go out of their way to come and check on you if you need help or questions.

Great sales associates, friendly, clean and awesome deals! Given a mask if you dont have one upon entering and asked to sanitize your hands upon entering as well.

No curbside pickup. Went inside. Great vibe- Great customer service!!

Always find great deals for my kids and myself. Its good quality and the prices are reasonable. Customer service is wonderful

Good sales today. Found what we needed at great prices. Clean store and dressing room.

Old navy is one of my favorite place to go and shop around; however products are very expensive now a day. I was looking for just men Jeans and it said 39.99 not included tax???? Jackets are like $70, shirts are $35 plus, shoes are like 35 plus; for some reason old navy has become luxury store and I guess not for me till I win lottery or something 🤣🤣🤣.

This is a great place for current generic fashion in practically every size. Their sale products are really low priced for the garment. I bought a polo for $12. It lacked any sophistication to design. No arm cuffs, thinner material for the collar than preferred, the hem on the bottom of the shirt was flat and basic. Checkout was fast.

I like there clearance racks, but they can be hard to shop and a bit messy. Got a great deal on a baby onesie. Plenty of free parking.

I love O.N.!! The staff are always super nice and helpful. They may not always have what I want in-store but I can always go online. What a great place to shop at great prices!

The staff here was super friendly. I was looking for some licensed product of the mariners and seahawks since i live in Texas. Found them very easily and the staff was very helpful. Great experience. Clean store.

They have so many types of clothes and shoes for adults, teens and tots. Wonderful selections.I loved the tops, slacks and jacket that I purchased.

Great sales and lots of clothes. Courteous staff

Old navy has great deals and this store is nicely organized. But it took about 20 minutes to check out when there was only 2 people in front of me. Why?

Fast friendly got a lot to choices sizes colors. Good prices.easy parking.

Was looking for something special for my son who is between boys and mens sizing and they didnt have what we were looking for and not a lot of shoppers but no seemed to help us look for what we were trying to find. Hard to tell who is an employee or a shopper.

I have high expectations for good customer service, you wont find that everywhere you go. I love the clothing and this store is superbly clean every time Ive been. However, you have to remember you are working with a lot of youth that dont have a large amount of experience with customer service. Nothing bad just dont expect 10/10 stars for that, they are nice but not always helpful.

I enjoyed shopping here but not all prices werent clearly marked on the items however, most of what I found was on sale at a deep discounted price. The checkout line was long though.

Cant beat the price there.

Its ok. Quality is better than a few years ago. Not much selection for men. Boxer sizes are inconsistent.

Wasnt too busy, plenty off parking!

Quality products with fair price. I wish I knew this place before.

Old navy is great I love shopping there the things r very reasonable always on sale

Im just here to get cheap clothes and dont want to roll the dice on the thrift shop. Do not recommend the dollar sandals

Thank you great service and helpful staff

It had lot of cute cloth If you want to see what I got go to alanphon

Nice quality of clothes for all ages,u will find good deals when they have offers

(11 months ago from Nov 2020)— Received particularly offensive customer service from one employee at this Tukwila Old Navy. Since so far its only a single employee, I only docked a single star.(Edit Nov. 9, 2020— This treatment was from an employee named Brian btw. Hopefully he doesn’t work there, or anywhere in customer service anymore 🙄😒)

Great, good 50% off of jeans for back to school! 👖

Sales people and check out personnel were outstanding today!

This is one of the only places I can find that sells cotton pajama bottoms.

Decent outlet. However the items on show after sales events are not great.

Old Navy is a good discount brand. There is always some kind of a sale on, so you are almost always getting a bargain. There is a huge discount/clearance section if the regular clothes on the shelves have no markdowns of any kind. That section however is usually disorganized and lots of clothes piled together. If you shop here a lot, it is worth getting the Old Navy Visa. You earn points rewards that can be redeemed for store credit. I have gotten several pairs of free jeans because of it.The two stars off is mostly because this location there is always a long line to check out and not enough registers open.

Merchandise not advertised, pricing is very confusing! Will not be returning.

Old Navy has great prices, large selection of all styles, friendly cashiers and lots of sales.

Great Deals! Check on Wednesdays

Great place to shop and great prices and sizes.

Friendly,helpful, quality not the best but prices are excellent. Long but quick checkout lines with pleasant cashiers.

Staff was helpful and I was able to find what I was looking for

The price is right, I found good deal during the holiday season

Truly misleading advertising on the front of the building. Signs say Up to 50% off come in and it’s only 20% where’s the discount?Worst experience low expectations from here on in.

Nice store. Lots of good styles.

My Venti Latte was great! Thanks Google for thinking I went to Old Navy... Which is also great.

Great sales

Helpful associates! Great prices. Ok quality

My glad they have plus size

Love this store! Friendly staff and great prices!

I used to find a lot more for myself. I still shop here for my daughter. They have some cool clothes for kids

There were clearance signs posted all over the store but it was misleading. A couple of dollars is NOT my definition of clearance.

The changing rooms are just big curtains, everything was too expensive. Im Giving it three stars because the employees were nice.

I always find what Im looking for and more at great prices

I like Old Navy fine, but what major business in the 21st century issues store credit for an in-store return via *snail mail*? Join the millennium, Old Navy!

Just browsing! 😎

Super friendly staff, very clean and they have a nice selection of clothing

They have a smaller selection for females and a little pricey for the quality but the stuff in there is cute.

Great deals today and good cusromer service

Not tall sizes. But they are currently bragging about plus sizes for women.

Alright, nice people, not too crowded

Like shopping at this store, clean & good selection of clothes

Great prices, wide selection of styles

Found what I wanted and it was a good price.

Service was friendly, store was clean, prices were very reasonable.

Decent prices, I think.

A bit expensive these days. $12 For boxer shorts.

I like the clothing and they got good deals

Had some returns and the assoc,was very helpful you dont get them as nice as she was 10-04-17

Absolutely wonderful prices!

Always a great sale in progress

Love old navy for daughters school clothes every year. All in one stop and good prices

Good customer service and organized and clean.

For black Friday line was fast

Good spot to shop for growing kids...

Pretty decent setup, lots of clearance, but limited selection for young boys.

I was trying to shop in the morning of the weekday. Well, the experience was bad. I knew exactly what I needed, so I headed to the area. Came to find out that my pair of pants was really limited availability. I tried to look around for assistance and, of course, there was noone available... After a better search I found one at the entrance, so I asked for assistance. It appeared that the clothes was all hanging on different hangers, and it was difficult for the eye to catch it. After finding what I needed I headed to the register to pay with the check. My check was declined. No reason was given. I called my bank to figure it out and the bank said that everything was fine and the store is just rejecting it. I asked cashier for the customer service number and the customer service told me to write another check. After another unsuccessful attempt I called the number that printed on the back of the check. They told me to wait 5-6 minutes before they could figure it out... I left the store without a purchase but got a call back from the number on the back of the check. It appeared that the dumb cashier was mispunching my routing number!!! Probably they should hire some foreign people who can count and read the number...

Got some amazing deals

20 minutes in line to check out. Only 3 cashiers, big big lines. Im actually in line right now.

Cheap and nice clothes for kids and teens.