We just completed a major remodel requiring many contractors to complete. We chose to do this project right in the middle of COVID which was a mess. It was difficult to get contractors to show and it seemed like every contractor couldnt care less about the quality and service. The glaring exception was First Choice. The sales person was excellent and helped us make a great and affordable choice. The installer was outstanding and the service after the sale was surprising. They actually seemed to care about us and our project. I almost never take the time to write reviews good or bad. The service we got from First Choice warranted this recognition.
We worked with First Choice to do our kitchen remodel. Cherece was amazing to work with and made the entire process easy and painless. The install crew did an incredible job! I highly recommend First Choice Cabinets and their entire team. Thank you all!
Good quality and great service
Cabinets in our new build were installed at the end of May. They were not completed and we were told multiple times they would be out to finish the job. We are now into August and we have cabinets that dont close, doors that dont line up and doors that are missing.
We worked with Cherece Hatcher from the 1st Choice Charlotte showroom. She designed a beautiful kitchen when we remodeled recently. She is wonderful! She helped us bring our vision to fruition. Her professionalism is top notch. She’s friendly and made us feel comfortable as we worked through the design and cabinet selection process.The cabinet installers were amazing too. Fast! They were followed by Tom, the inspector from 1st Choice. Tom was also great to work with. He ensured that a replacement door was quickly ordered and installed since one was broken during shipment. He also checked all cabinets thoroughly and found a split in the wood on one door that was also replaced.1st Choice focuses on customer service and we are thoroughly impressed and pleased. We highly recommend 1st Choice. Our Norcraft cabinets are NICE! We are proud to show off our swanky kitchen.