Fancy. Sofisticated. Expensive. Place for high society.

Hayden was a HUGE help! He went out of his way to accommodate us and we really appreciate it!

Nice variety of shops. Mask requirements at all shops, which I appreciate.

Very clean. The guy who helped me helped me from the minute I walked in and was sooooo nice informative and helpful he let me bend his ear and pick his brain on my next purchase. Gave me some great tips and explanations helped me gifure stuff out and never got bored with me and it never felt like I was bugging him. Great customer service 👏

Love this store, the employees are always super helpful and have always been a big help to me when I need advice on clothing and accessories. I don’t feel pressured to buy when I’m in the store, nor do I feel unwelcome. It’s my favorite place to go in the mall!

Hayden was extremely helpful and made me feel valued as a customer. I needed help choosing equipment, and he stopped what he was doing to support me. I had his full attention and that alone helped me to decide on my purchase.

Good. Is too big . I need a wheelchair.

Just weird experience and staff didn’t know what they were doing or were not well trained by the management.

Nice cloths and very good service I love this store

Great customer service! Was very helpful.

Friendly staff & very helpful!!

Daughter loved the visit.

A large selection of items, though they didnt have the specific jacket I wanted. I was looking to buy another jacket like the one I currently have but maybe the style is no longer made. Maybe its not available here due to being in the south rather than in Wisconsin. Regardless, the staff were helpful and the atmosphere of the store was inviting.

Nice mall and love the food court!

The mall is ok, grabbed lunch at 5 guys while the girls were shopping.

Everyone in this store was so helpful and friendly! Im pretty sure every one working that day introduced themselves to us by name and offered help, but not in a pestering way. Definitely something you dont encounter often when shopping most places!

While this place has some pretty high prices it is definitely worth it. I bought a gortex jacket from this place a while back and it has upheld every storm we have had here in Charlotte. I can literally run the coat under the sink and it is dry after one good shake. They have a lifetime warranty which is a good indication of the quality of the product.

Really colorful store I like a little of everything kids clothes great .

Huge selection and amazing staff. They will help you find exactly what youre looking for!

Whats not to like about North Face South Park Mall they have all the newest styles from North Face be prepared to open your wallet in this place

Great experience, Matt the manager was great! Received my jacket as promised and everything worked out perfectly! Thanks Matt!!

Good one

Staff member were so informative and helpful. Answered all my questions and didnt rush me at all. Love my purchase and their service.

The staff member who helped us was very friendly and helpful. Gave us the exact recommendation on the bookbag my girlfriend wanted. I recommend this store to anyone who is looking to buy Northgate product.

Love their products, didnt find what I was looking for.

This has been one of the best experience I had shopping, the employees were just great with helping me out and answering every question but what was incredible was how quickly they noticed that I had a question about a product before I even asked one

Okay selection of men’s gear, mostly snow focused, would be great if they carried more casual lines.

Only a handful of customer in the store on a Saturday afternoon, more associates than customers at certain times. My friend and I were in there for quite a while, trying on a few items and made a purchase. Not one associate asked us if we needed help while we were trying on items around the store.

Friendly. Prompt. Immediate introduction. Proactively sharing information. 1st time in and loved the experience.

Nice selection of clothing the employees are helpful when asked about what type of clothing is best suited for you

Really great place to pick up TNF items youve been looking at online.

Closes to early

Pretty good collection of warm clothing.

Great mall with a lot of stores

Nice collection but no good deals as compared to other outlets.

Found what i needed quickly and easily, staff was frindly, quick check out, Happy me 👌

Just walked in here to buy sister, mom, and dad pairs of Fastpack III GTX mids for our upcoming trip to the grand canyon. Stood here 15 minutes at the shoes. No help. Amazon it is.

Very nice mall...

Great service. This is officially my favorite jacket.

No X/L though. Maybe because its time for spring wear.???

It is perfect

The apparel you would expect. Seemed a bit disorganized at the register during our visit. Checkout took longer than it should have and they didnt offer a gift box so my wife had to go back in and all for one.

They need more holiday help

The Sales Associates were extemely kind,polite,attentive and knowledgeable

Friendly, store has a home feeling and certain items are at a clearance price. Northface at South Park Mall

Love this location, great friendly staff

If I could give this store a 0 I would . I went there yesterday to buy my daughter 2 jackets . When I first walked in the guy stated he would show me to the discount jackets . I said sir I’m looking for a specific jacket for my daughter . They were following me avd my daughter around the store the entire time . When we decided on 2 jackets for her . We went to the counter to pay for the jackets, the cashier stated the total was 355.60 . I presented my debit card she looked at me and stated she needed to see ID because that was company policy . I thought that was odd because with a debit card there’s a pin you have to put in to make a purchase . There was a white guy standing right next to me and he was never asked for any ID . Fast forward today . I had a white guy call and inquire about a coat and he stated he wanted to come in the store and purchase a jacket and all he had was a check card, he asked did he have to show ID and the manager stated no . I called back and confronted him about my situation the day before and he lied that oh that’s company Policy when he told the guy before, he didn’t need any ID . So I guess company policy on refers to people of color .

Got a nice jacket on clearance for 35$

Nice store. A little bit expensive.

Nice Store and great customer service

Very helpful and informative staff

Nice store, nice mall.

Clothes and staff are nice, but very expensive.

Store is nice, but it is so expensive that I never buy anything

Expensive store compared to other places selling North Face gear.

Great place

Quality products, a lil expensive though

😀

North Face is the spot to go for clothes and coats

Expensive for the quality

Quality clothing

Very interesting

Excellent

Excellent

Excellent winter clothes