These folks are honest and dependable. They have fixed my ladys cracked screen twice and have great customer skills. I was inspired to come to them when my screen was cracked. I brought it up the Saturday before last and I didnt even leave the store before he looked at me and said, your screen is good. It was the protector that cracked. Replaced the protector, free of charge, I went on my way. Its hard enough to find good service but @ Cell Doctor, they are efficient, great people, and down right honest. You will not make a bad choice for service here.

Excellent service, quick and friendly and they truly beat competitor prices. Highly recommend to anyone. Thank you Freddie you truly made my day.

Very professional friendly, I had called 10+ stores he was the only one who called back and he had a deal going on! Very fast & pleasant! I’m not from NC but I recommend!!

I called probably 10 different cell phone repair stores before I found cell doc to check about getting my iPhone 8 screen fixed and almost all of them were way way too expensive for a simple screen repair. Cell doc quoted me with BY FAR the best price, not only that. Freddy (the owner) called me back after missing my call earlier in the morning and was very friendly and accommodating. I dropped my phone off at 5 and picked it up in only 3 hours. I showed up a little late for him to have it ready in the same day, but still Freddy got it done for me. I don’t write reviews ever but this was a shining example of exemplary customer service. I will never visit another cell repair store, cellular doctor is the WAY TO GO! Thanks Freddy!

I called a few places to get my iPhone screen fixed before i found Cellular Doctor. I was in and out in 10 minutes tops. He was very professional, nice and friendly. Thanks Freddy

I came there yesterday to get my screen fixed and they were fast and very helpful with helping me get a new screen. They weren’t expensive either which I honestly loved if you are thinking about getting your phone fixed these are the people to go to. I promise you won’t regret it

My sister got her phone screen fixed here after sunscreen leaked out on it,super fast service,super friendly guy! Very affordable as well! Thanks much

Highly recommend...quick glass replacement with warranty!! Great service all around!

Freddie and his staff are wonderful! I had major damage to my Moto camera and they were the only store in CLT who wanted to deal with my special orders. They worked with him and I am very grateful for their work& help! I would recommend them to anyone needing cell phone repair!

I got my S9+ screen replaced here and for a while, it was fine. Fast service, nice employee, clean store, I had no complaints. Within 3 weeks the new screen broke. I called in and, through a mess of bad timing, managed to call on the one day they were closed. Once they were back open they were fast, responsive, understanding, and overly helpful in getting it repaired again for me. I hope I never need to come back here (no one likes a broken phone), but this is the shop Ill stick with if needed.

Freddy was fast with my phone repair and the price was reasonable. They have a lot of accessory options for iPhones and Galaxies, plus they are also selling some of those phones that are unlocked which I might consider for my next phone.

Man listen he fixed my phone in 10 minutes! With no problem great price and everything is working fine now🥰🥰

I had my iPhone 7 Plus fixed here, hands down its the cheapest price that I could find in Charlotte. They are very professional and efficient at fixing phones. They fixed my phone in about 10 minutes which was much faster than I had expected when they gave me an estimate of 30 minutes. I would highly recommend this place to anyone who has a broken phone in what ever shape, they will bring it back to life!

Needed a new screen protector for Note 8. I called, the phone answered almost immediately. I was very pleased when the owner helped me, receiving great service, fast, friendly and profession service. I really enjoyed talking with the owner. Id recommend going there.

They replaced my screen at a reasonable price and told me exactly what was wrong with it beforehand. I have been to Cellular Doctor over the years and they never let me down!! They always give excellent customer service and they work super fast for a reasonable price!! You can never go wrong with them!!

Definitely reccomended!!The staff is very professional and the prices competitive.

Cellular Doctor is the Best!! Ive been here 3 separate times in total and was delighted with the experience every time. Everything about the store is professional and immaculate and- since these are still covid times- I want to shout out that Freddy even carefully cleaned and sanitized my phone in front of me before returning it, totally unprompted, clearly as a matter of good business practice and habit.On that note- Freddy is awesome; extremely friendly, professional, knowledgeable, comfortable to talk with and, not only was he able to correctly predict what my phones problem was before I even left the store, but he had the whole problem solved- new charger port, new battery and new back panel installed- by the time I got back to the store just an HOUR after I dropped it off. An HOUR, folks! Cell phone repair service literally does not get better than that! I dropped off my phone, which wouldnt even turn on, browsed around the shops across the street for an hour, came back and theres my phone working like brand new except with all my info and apps and pics etc still there just as they were before the phone seemingly bit the dust. Amazing.Prices are fair and reasonable. I actually originally discovered this business after a terrible experience with another local business that supposedly provides the same kind of services. As much as it pains me to say this about ANY business- believe me when I tell you that place was garbage, as were their products and services offered; Cellular Doctor was not only far superior in products and services, but they are actually more Reasonably Priced. Its a win, win, win win lol; Id heartily reccomend them to anybody.Lastly, as someone who sometimes purchases used/refurbished phones bc they are SO much more affordable than buying a factory-new one from Verizon, AT&T, etc., I want to let people know that Cellular Doctor sells pre-owned phones that you can actually depend on. I bought a pre-owned phone there (Samsung S9+) 2 years ago and counting; still using and loving it. Plus, if Im not mistaken, when they do a repair on a phone, they guarantee that repair for 12 MONTHS.In summation- I HIGHLY reccomend this business to anyone who needs phone repair or wants a new phone without the new phone price tag. I discovered this place by happy accident and, as long as theyre open, I will continue going there for all my phone repair or purchasing needs. Check em out, youll love em!

Goo deals Definitely will come again and worth it

Professional and clean store. broke my phone screen in the morning and was able to get it fixed the same day. my friends and co-workers come here too and i would go here again.

Same day service and very quick and the store offers very affordable productive products for Apple and android. Lifetime warranty on services and products from the store. I would highly recommend doing business here for anyone with phone issues.

Very professional,friendly. Repaird phones fast, look brand new

My second repair done by Frankie.. will always use them and refer everyone I know that needs their phone or tablet repaired. I have a ZTE Axon 7 and Texas is the closest authorized repair location, but Frankie has handled them both. Gratitude!!

Lawrence handled my purchase quickly and very efficiently! He was courteous and extremely helpful purchasing a used I-phone last minute on a weekend! I highly recommend Cellular Doctor for any cellphone repairs etc.Gregory/NC

Have nothing but good things to say about my experience getting my screen replaced here. Quality service! The guys that work here are friendly and efficient, and the owner stands by their warranty! Worth the affordable prices! Will recommend to all my friends.

I am very pleased and thankful for cellular doctor. I had awesome and thoughtful customer service. I had a cracked screen and broken charger port and all was fixed in a quick fashion. I recommend them to everyone. So please come get all your phone needs fixed.

Excellent and Timely Service Provided by two excellent young men who should definitely get more credit for how the exemplify incredible customer service...Laurence & Freddie, you guys are the face of this store!!!

Rarely do you get service as promised as priced. I took them my galaxy 10 plus, literally no other brick and mortar in the greater metro clt area could even pretend to have my phone fixed SAME DAY. Not only did they deliver, they did so in a matter of hours! I didnt even get there until after 5, they close at 7:30 and actually had it ready. Good people, transparent and they sell a host of other quality accessories. Shop with them ahead of UBreakIFix, and CPR. Just saying, my opinion. #NewCustomer4Life

I had my phone service with cellular doctor and they are scammers they took my new battery out and put a old battery in and charge me $235 i would not recommend to anyone but smart phone repair i recommend.

Fair place, Compare Foods is cheap faster better

Awesome business!! Very helpful and answer any questions I may have they are quick and efficient I recommend if you need a quick fix come here you won’t be disappointed ☺️

Brought my God sons phone in they were nice and quick

Great store

Best Service Ever! Dropped my phone and not only damaged the screen but busted my charging port. They fixed it super quick and I have 0 issues, plus the warranties are dope!

Freddy and Lawernce (hope I spelled those right) amazing and friendly people. They definitely are great with customers and great with what they do. I cracked my phone screen, and they were able to fix it in 30 minutes. Really awesome guys! Thank you so much!

I called these guys and they gave me a quote. I came in and the killed it. Fast service, phone working like brand new. The fellas were friendly and professional. 5/5 would recommend.

Had my moms samsung A20 screen replaced, had 2 issues it wouldnt recognize any chargers but they repaired it after saying they didnt even take it apart which isnt possible when replacing the screen and, I had to get into the settings and fix the color of the screen it was stuck on something like the blue light filter but that mode wasnt activated on the main settings drop tab. Other than that its is good as new.

Took my iphone X here to repair a crack instead I left with my Face ID not able to work again and a phone not put back together correctly masked by the cheap $5 case they gave to me for “free” after they realized they messed up my phone and tried to blame apple for it being a security issue for my ID being unavailable. Trust me, take your peace of mind and go elsewhere.

Great place! They are really friendly and willing to help you! Great service for a really good price!I dropped my phone on the toilet! And they fix it with no problem!!! Great job...!I hope It wont happen again... but if it did.. I would go straight to them for sure!Thank you guys!

I contacted Cellular Doctor to repair my LG G2. The service was prompt and decisive. From my initial phone contact with Dennis to my actual visit with Dennis when I arrived I could not have had a better experience. They set an expectation for the time my repair would be completed and the repair was completed at that time. When I returned to pick up the phone, Chris made a recommendation for a screen protector that could minimize possible screen damage. I was so impressed with the product I purchased a second one for another cellphone I own. They transcended my expectations and I will certainly recommended them to anyone who requires service for their cell phone!!!!!!

Great, fast, and friendly service! Called in ahead of time and they took care of me efficiently and effectively! Phone looks and works great!

I visited the store on 3-21-15. I called first and the salesman was polite and respectful and quoted me a great price. They didnt try to overcharge me and for the service it was outstanding. I will recommend them to all my friends. They did professional work without trying to have me purchase needless things. Thanks again my phone screen is perfect and you answered all my pertinent questions. I had a screen replacement for a S5 which most cellular repair places want touch or charge u an outrageous price. Thanks again for the great job.

Gabriel and Freddy are both friendly and professional. Always willing to go above and beyond to ensure customer satisfaction. Work is done quickly and at a fair price! I would highly recommend the store for any cell phone repair!!

Excellent customer service! Called at least 10 other shops before I found them and they were the only ones with the part in stock and able to fix me same day. When that part actually did not work, they gave me a loaner phone and the new part came in earlier than expected. Seriously, everyone I dealt with was super friendly, knowledgeable and beyond helpful. Highly recommend!!!

Way too expensive

Easy to make an appointment and had my screen replaced in about 30 minutes.

I currently own an IPhone 5c of which someone accidentally dropped my phone and the screen cracked. Of course, I lived in Miami when this happened and people are not really your loyal friends so I had to find a cheap way to replace the screen. (Meaning my so called friend didnt even bother to give something to help)Im a geek, Im really into technology a lot for a girl. So I decided to buy the screen and replace it myself. Well long story short, I couldnt get one screw out because the screw head was broken, meaning there was no way the screwdriver was screwing it out.Well anyways, I went to cellular doctor (mind you, I just moved to North Carolina not knowing where to go for real service) and I asked them if they could please take out that one screw.Believe it, yes they took out the screw with no problem and they even gave me a brand new screw, same screw for free. I offered to pay, they said no need to. The two guys up front were really nice and friendly. I give them 5 stars because even though they didnt do much, always remember that type of generosity doesnt come around very often. Customer service top notch :-)

Got my LG G2 repaired today. Great service! Fast and affordable. More important, this is the only store that has my LG G2 screen in stock! Walked in and get the phone back in 2 hours! highly recommended.

15 minutes with a new screen. quick in and out service. the price was reasonable compared to some other places I got quotes from.

This is an excellent company with outstanding people. My experience in working with them was first-cabin. They diagnosed and repaired my phone in one day. Their communication skills are outstanding as as they comprehensively explained the problem and the rationale for the repairs. I have already recommended them to several of my friends and will definitely be a returning customer.

Excellent service fast if you need it done professionally this is the place

Poor service. Got screen fixed in July, screen stopped working last week... After they bamboolzed me into spending 25$ on a “screen protector” when I could have gotten it off of Amazon for wayyy cheaper. They are scam artist just replace your phone through your insurance if you can, or get an upgrade. Don’t waste your time or money. DO NOT GO HERE! Screens are cheap and flimsy

I’ve been going here for a while now. I had an issue and complained... The owner directly contacted me to apologize and went above and beyond to fix the issue. This says a lot about a business and the type of people you’re dealing with. I’m very satisfied with how they resolved everything.

The guys are always professional and helpful, they always get the job done and fast. I would highly recommend.

Would definitely recommend this place. Super friendly, affordable, and efficient. My iPhone 4s screen was smashed and they made it look brand new in under an hour. They had a special going on so I only had to pay $65 compared to other quotes I got that were $100.

First time here and a great experience. 😉

Professional, knowledgeable, quick and reasonable in price.

I recently bought a brand new galaxy s4 and I cracked the glass after having it for only a week! I always price shop and I found that this place offered the cheapest price to replace the glass and told me I could have my phone back the same day. The guys there were super nice and I got my phone back in a couple hours just like they promised! To this day my phone looks and works like it is brand new again. These guys were a life saver and I would definitely recommend them if youre in the market for a cell phone repair!

Excellent service! Very friendly, young, and professional staff. Had an Iphone4, screens were cracked on both sides, got it fixed in less than 20 min for a great price. I was very happy. Highly recommended!!!

Came to this location because of my cracked screen. Gabriel was great. I was in and out in 20-25 minutes. Excellent Service!

Wonderful experience! Very polite and great service. They fixed my iPhone 5 screen for the most reasonable price found. Highly recommend.

Good people and great serviceI highly recommend to come here to get your phone fixed

Excellent service!!!The person who helped me “Gabriel” was VERYnice and helped me to find a solution to my phone problem right away.

2/13/2015...I cracked the glass on my Galaxy s3 and was told by several repair shops that the entire screen had to be replaced at a cost of $125-150 dollars. The guys at Charlotte Cellular Doctor were able to replace JUST THE GLASS at a cost of $80. They said the repair would take an hour; they fixed it in 55 minutes and it looks like a new phone. They also convinced me to buy a screen protector that the guy hit with a hammer and it didnt break for $35 bucks (they gave me $10 off the screen protector). Customer service was great, and I would highly recommend to visit them if you have a problem with your phone or other device.

Wicked fast!!! I had totally destroyed my Samsung Galaxy Note 2 screen. My only regret is that I did not hear about them until it was too late to return the full price replacement phone. They also have excellent prices on gently used phones. Plus they are super nice and knowledgeable!

Great service . Best screen protector last over a year and guess what the warranty was expired when it finally crack . This has always been our go to repair highly recommended

Great repair for sure coming back and great prices !

I drove 20 minutes out of the way because they quoted me at a price for my iPhone screen. When I got there the man behind the counter told me that the promo was over. I would rather pay the extra money to a company that will honor prices. Dont waste your time!

Definitely unsatisfied. My screen cracked on my iPhone XR & instead of telling me that one of their screens may not work or may be incompatible they charged me 189.99 & installed it anyways. Not to mention when I called on the phone the guy told me $149.99, anyway when I come back 20 mins later and tell them it’s not working correctly the guy insists on arguing with me & insisting that he installed a new screen, of course you did because my original one was cracked however whatever screen they installed is incompatible with my iPhone model. Needless to say that I lost my money but I definitely reported them to the better business bureau.

Quick repair on Moto g7 and great service

The guys here did a wonderful job and got my phone back in a timely manner. Plus hooked me up with a case at a great discount. They are very professional and friendly. Will be coming back soon to make more purchases. Love them!!!!!

Really awesome service !! As they fixed the problems i brought forward, they also let me know about problems i was unaware of. My phone was fixed in 20 minutes ! Didn’t even seem as if it were broken at all. I highly recommend.

Bought a used iphone 6s, great price and service provided by the team at Cellular Doctor. Dillon helped me with the sale, had a small tech issue with the phone, brought it in and they fixed it on the spot. Overall very positive experience!

These guys are impressive. They fixed my Samsung Note 2 glass screen after I dropped it in the garage. Picked it up after a couple of hours and it looks brand new. Great service and great price. I got lucky. Thanks again!

Cellular Doctor is awesome! My phone had water damage and I thought I was going to have to replace my phone...took it to cellular doctor and they repaired the phone in a couple of hours for a minimal fee...I would recommend them to anyone needing a cell phone repaired. Polite and friendly staff as well!

Not only do they get 5 stars,but 2 thumbs up as well. These guys are fast, reliable, and reasonably priced. They also remember and look out for return customers. I have been dealing with them since 2012,when i had my 1st Samsung tablet.

Very friendly staff, fixed our issue in a timely manner. Had everything on site therefore we didnt have to wait. Very happy with their service.

Im glad Chris is in the front because he has the best customer service ever. If Phone Doctor is ever at fault for anything they DEFINITELY take full responsibility and make the customer feel at peace with their service. I love this place!

I went to the location on East Independence. They were very helpful and super nice! I was in and out in 20ish minutes.

Just bought a phone and Im very happy. I would definitely recommend this place. And Chris has the best customer service.

Really friendly guys, didnt expect to get such a good service, really happy with how my phone came out with the new screen, case suggestion, and glass screen protector. Plus they were cheaper than everywhere else. 5 stars for yall 👍

Dropped my iphone is saltwater. While they could not fix it because it was beyond damaged, they were very professional and the best thing that they did not charge me to have it looked at. Highly recommend this repair shop.

IF YOU ARE CONSIDERING DEALING WITH THIS COMPANY THEN DONT!!!!! AVOID THIS COMPANY!!I was just visiting USA and My phones battery was not working I went in to replace my battery after that my speaker was not working, they said it was already not working and they took out my original apple screen and putted fake Chinese screens. I could easily tell from the brightness of the screen. this company is full of lies. They take people’s original screens and puts fake screens. Now my screen has touching problem and they are saying it’s not their business. My iPhone X had no problem but now it’s a trash all my money is gone now. They are taking people’s original stuff and puts fake stuff. AVOID THIS COMPANY AND NEVER TRUST THEM IF YOU DONT WANT TO GET YOUR PHONE AS A TRASH!!!!!

Excellent work they unlock🔓 my phone 📱Thanks Gabriel

It was great. Gabriel was of great help. The owner is very fair also with price.

Cellular doctor was quick and easy! I dropped off my phone and picked up Im an hour and it was good as new!! I recommend them for all of your cellular needs!!!

Perfect repair in minutesGreat customer serviceThanks Gabriel !!

What a great team of total cell phone geniuses!! My iPhone 4 blew out on me in the middle of a call and would not respond or restart at all. I tried everything including CPR but could not get the phone to cut back on.This team is warm, friendly, above reproach and excellent at trouble shooting and repair. They took my old-a** phone in the back and put some crazy mojo on it and had her up and running again in no time at all.For the best rates and above and beyond service give this crew a call or stop by.I visited them on 4-2-15David F

Just went to Cellular Doctor the service is the best! They always fix my phone in a short amount of time. Great service

Great job! Fast and friendly, technician was Gabriel

Fast service and they even applied my privacy screen for me !!

Excellent and speedy service. Charging port repair was top notch and saved us from buying a new phone. Thanks guys!

Cellular doctor was perfect! They fixed my phone very quickly and were very professional. I would highly recommend!

This place is not worth it. The price and results were not fair, if you ask me. getting a new phone is well worth getting it fixed here.

They were waiting on a part to come in the store to fix my phone and for the those 2 agonizing days I called them every chance I got. lol. However, they were very patient with me. Once the part came in, they were professional yet friendly and helpful. Definitely coming back here for anything concerning my phone issues. Thanks guys!!

This place is awesome! Fixed my phone quickly and now my phone looks like when I first opened it from the box. People here are awesome!!

STAY AWAY!!!!, simple fix turned in to nightmare.

Excellent customer service. Quoted price stayed the same. All questions answered. Thank-you DOCTOR my phone is active again!!!!!

I had a problem with an aftermarket iPhone screen I installed after my first one broke and they replaced it. The guys were really nice and really cool. The work was very professional and very well done. I would definitely recommend them.

Absolutely best service in town! Called in the morning...took the phone few hours later was fixed within the hour...Very pleased with service and would definitely recommend!

Service was great. Happy with outcome because phone looks good as new. Late store opening takes away a bit. But overall experience was exceptional.