I needed a new laptop because I havent had one in years. Been working from my desktop and needed something portable and for a really good deal. Im so grateful for this place. Vibdy is very knowledgeable in the products and took the time to help me figure out whats best for me!!!

Came in here looking for a couple monitors to setup a dual screen office space. The staff were super helpful, friendly and quickly helped me find what I needed. Very reasonably priced items in stock. Highly recommend!

The staff is very professional, the store is well organized, fully stocked and clean. Very responsive. I love the variety in offerings s they offer a warranty.

First, I had a broken laptop screen fixed. I went back a few months later in a panicky mode needing assistance to set up at home to work during the pandemic. The gentleman who was working that day helped me pick 2 LCD display monitors and patiently showed me how to hook up my work station. I now live 45mns away and will gladly travel the distance again and again. J&Y is my go to place for all my computer needs

I have no idea how they get 5 stars. Wanted John to order a brand new keyboard. I wanted to make a relationship with a computer repair shop so I have someone reliable for future repairs.I tried following up for weeks and they were irresponsive. Finally after almost 2 months, I get a call to come pick up the keyboard after being ignored. Went to pick it up and it did not look new at all. He claimed it was new but why would it not be sealed and boxed up? Why take it out of the packaging if it was new? Has a smudge on the mouse.Lost $100 for nothing. I wish I could get a refund but he refused.Edit: Owner responded. I asked a few days after asking John to order, if I could get a refund and not pick it up, he always said he needs to ask his boss. I asked for a refund maybe about 3 times before I attempted to pick it up. More importantly, I wanted to develop a trustworthy relationship with someone for future computer repairs. I have a lot of laptops that need work on them but the negative experience here will make me go elsewhere for work I need all summer.

These folks are great! Large supply of inexpensive desktops, willing to work with clients to solve issues. I’ve purchased laptops, desktops, hdmi monitors, and an iPad mini from J&Y computers and have been pleased every time!

The service was great. I got a great deal on my laptop. They gave me a lot good information on their products.

I have been coming to J&Y Computers for years and they have always been professional and courtesy. They have great knowledge of their hardware and their prices are amazing. I have purchased 5 laptops over the years and all of them are still in great working condition. Whenever I need a computer, I will always come here.

Came in from out of town. Gian was helpful and worked with me on the price. Good people. Recommend.

I was in the area, and needed a laptop. searched for ‘computer shops near me’ and found this place. Impressive selection of refurbished equipment, and top flight technical assistance.

Great Experience. Came in and was able to take care of both fixing my iPhone 6S Plus & Reseting it to factory settings. Back using my iPhone like new. I recommend J&Y Computers for iPhone repairs

They pointed me to what i needed in a timely fashion didnt waste my time.

Great customer service...amazing price...great products 👌.

I brought my HP laptop here to get my screen fixed whenever I received it back my camera was not working anymore and it was definitely working before I got it fixed because Im always in zoom call meetings. Never going back here. And he didnt even offer to give me partial of my money back.I see that the owner replied back. But he doesnt understand that if you break something you have to either compensate or try to fix it. HOW AM I TAKING ADVANTAGE OF YOU WHEN YOU BROKE MY CAMERA? Its the other way around and you know that. Dont try to make yourself look good when you know you did something wrong.THE owner keep replying and shifting the blame on the customer. I paid you to fix the screen and I never said anything about a full refund. I only said are you going offer me any type of refund. I would have been fine with either for messing up my camera. You avoided any question I asked about money when I called you.

Super nice lady answered all my questions and also pointed out all monitors that they on hand. I will be back for the things I need for my setup

Came in to replace a bad cord and left with another laptop. Cindy was awesome. So helpful and gave me lots of choices to choose from. Highly recommend!

I had a great experience so far brought a computer from them and it works great and any issues I had with it they were always ready to fix it.

Great customer service! John assisted me right away. Gave me an excellent price for the laptop I wanted. Too many great laptop options to choose from! Try J&Y computers for your technology options. You will not be disappointed!

They´re super reliable and friendly. I bought 2 laptops from them and both were serviced by them.

J & Y Computers goes the extra mile to help their clients with all their technology needs! They have affordable prices and a quick turn around time with repairs. They also have a nice selection of used computers and laptops in a nice clean store. I recommend J & Y for all your computer needs! A+

The lady here was very helpful when I came here to get my work from home computer!

John was incredibly helpful and a fantastic educator in helping us find the perfect starter ThinkPad for our youngest son! He was knowledgeable and thorough in his advice on the products he sells, his products come with a 90 day warranty and he also has an optional extended warranty on his products. Excellent customer service! We would highly recommend and are definitely looking forward to visiting again for future purchases.

Do not waste your time with this place. I tried 3 times to buy a computer here, and after two visits with no manager or owner present, and a phone call today when the manager or owner was still not present (never there clearly), I got no help or information on any computers. The lady they put as staff to watch the store sounds stoned and knows nothing about the products. I asked to try two of their computers at least while I was there, and she pulled out a giant box of adapters and just threw one on the computer and the computer itself said it was the wrong adapter. Why would anyone ever spend multiple hundreds of dollars at this joke of a place?

This is my second purchase from J & Y Computers. The team is very knowledgeable and helpful and Ill definitely be returning.

I love this place . Amazing service in great time

Very friendly and helpful service. Found out what I needed and suggested something that was even better for me!

Best spot in Charlotte very helpful and made sure I got the correct product.

Great store I love the customer service.

Good place to have my MAC repaired. I spilled my coffee on my Mac and it was not starting. My friend recommended me this repair shop, they fixed it very nicely now it is working fine.

Scam, i had to pay before they fixed it and they didnt fix my screen properly and had to come back. but decided to not let them fix it. told me they couldnt fix it. place was crammed and a little intimidating. i really thought i scored good but no.

Very friendly establishment, good pricing for computers and laptops!

I had bought a lap top from this store a few years ago and had great customer service. I met John for the first time. He was very patient and helpful in trying to find just the right lap top for me. The prices are very reasonable and he worked with me find one that fit my budget He was willing to negotiate a fair price. I recommend this store to anyone who wants to find a good deal and be treated as a valued customer

Great Service And Great Prices In town.

I was looking for a laptop at a good price for at home work. Walked into JY and John was really knowledgeable. He asked good questions and made an excellent recommendation. He made sure I had exactly what I needed and gave me a great price on it as well. Will definitely send others his way.

I had been searching for two months for a computer that fit my unique needs. The owner found it for me in five minutes, cheaper then anywhere else. Highly recommend.

They have great quality computers. I have purchased a laptop and desktop from them. The customer service is great and the quality is excellent.

Great consumer service. John immediately helped us. And even gave us a discounted price and even had knowledge to help educate us on the latest and top of the line new equipment . I would highly recommend this store.

I needed to expand to another desktop, J&Y had a great selection of computer with modern processors and the staff really cares about getting you what you are looking for or fixing any issue you may have. The computer I purchased was a i5 Core, with 16GB RAM, and a 1TB hard drive. Once plugged in the computer is so quiet and fast, just what I was needing. This is my new place and I will be back for computers for my kids.

I am overly pleased with the service I got. Cindy was very friendly, interactive and was able to fix my laptop faster than I anticipated.

Waited 30 minutes for store to open at 10 am, as posted hours stated. No one arrived. Contacted stores number, posted on window, no answer and received message the voicemail was not setup.

I purchased my my second computer at J&Y Computers and each time the service was exceptional! However, working with John he was great and knowledgeable as it relates to my specific needs! I appreciate his overall service he provided! I look forward to getting all my computer needs from J&Y Computers in the future! John you rock man!!!!

If you need a computer repaired or looking to get one, this is the place!! John is so awesome!!! He kept me updated with what was wrong and the repair status. He was able to fix our computer and at a great price as well!! And with the holidays right here the turn around time was half a day!!! Un heard of!! Ill be referring everyone to J & Y, specifically John!! Keep up the good work!! You are Awesome!

This was the absolute best value and service I have ever had that fitted the needs of our office in our church. The staff was friendly and knowledgeable and went beyond my expectations. I would strongly recommend them to anyone with computer needs.

Good quality computers for the best price in town

Came in looking for a laptop for DJ gigs. John stepped out and stepped up. Not only did he give a great recommendation he also set me up for success.Thanks John!!!$

This is one of the best computer spots in town

Jon is great front facing rep at this establishment.They are knowledgeable efficient and precise in computer repairs. Mine and my wifes computers were flawless repairs.Also, they have such a well priced selection of refurbished/used/ computers...that it was hard to decide on having mine repaired...instead of buying one of the very many they have on the shelf.

Speedy service, no up-charge detail review of condition. Highly Recommended.

They Changed my IPhone 11 Pro Max screen very fast & cheaper than Most places recommend

Ive had nothing but good experiences with J and y computers they are so polite and helpful Ill give them a five and I would encourage anyone who wants to have good service and a good product to consider J and y computer.

Very professional and fast service. Desktop broke and needed something immediately. Came in and worked with John and he had me in and out in literally 15 minutes. Awesome!!!

I believe this place is the best, John Was so helpful and got me a sweet deal on a Laptop and this place has TONS of computers to choose from.I was shocked at all the computers they had to choose from. I will let all my friends know that this is the place to go for computers and service.I will be going back to pick up a touch screen for my job. My computer at work is acting up but with there prices I should just get a whole computer

John was very helpful and informative. Ive shopped here before, service and product were excellent

John did a great job with guiding me to what I needed and he also gave me an awesome price. Will highly recommend.

Customer service is amazing. I was looking for a four screen setup. And they made it happen for me.Price was amazingAny computer needs, they have it.Talk to John

This is a total ripoff! Computers are 100 percent marked up and twice as expensive as anywhere elseThey have a no refund policy for a reason. I bought and exchanged 3 computers and none of them worked properly and they would not refund my money. Im out 500 dollars and could only sell it for 200 which is all it is worth. John knows hes ripping you off with computers that are marked up an extra 100 percent and pretends to be your friend anyway. Please dont use them!.

I brought my laptop here to repair the charging port. A piece broke off and the warranty does not cover ports. My laptop was charging just fine until the piece broke. Basically, my only problem was that I couldn’t put a charger into the port. My laptop was working just fine until the battery finally was drained. He asked for 128$ upfront. He seemed confident he could fix it so I paid him. I called a few days later to check on it and he said that after replacing the port, it still would not charge.He said it would be too expensive to fix. He sells used laptops and said he could show me one. When I went in I asked if he thought my warranty would cover what was wrong. He said that they (HP) would just give me a new one. When I got home I noticed that the new port was not there. . He charged me 128$ and gave me my computer back the way it was when I brought it to him. I brought it back in and asked for my money back since he didn’t fix it. He refused to give me my money back because he had to buy the part. But he had kept the part for himself! He ended up agreeing to putting the new port back in. But he would not give me any money back. He did a poor job putting it back together. I think he was the one who damaged it. The system board had to be replaced. He is a scammer. Don’t go here.

Great service, fast and reliable best prices in the city.

Awesome Customer Service and Quality Products and Fast and Prompt Service and Great People to do business with. Will come back for more business.

They just opened another store at this location and are having a big sale on everything. Great prices, knowledgeable, and friendly. Ask for the owner John, He was very nice and worked with me on everything I was looking for. There were NO high pressure sales like most of them out there. They left me alone to shop at my own pace. ( which is what I value the most ) But John didnt hesitate when I had questions. Definitely what this area needed and priced perfectly for hard times like now. I picked up a Chromebook for $100 bucks and a Vizo 65 screen TV for $450 bucks..I guess they also fix iPhones and tablets. If you dont see something you want,just ask them because they do have another store and there still getting more stuff in. This is one of the few places Id even give a 5 star rating to. Definitely worth checking out.

After looking for a reliable backup laptop I found this company. You cant go wrong with the quality and competive price.

The best people to get your device fixed ive been going to them for years I would highly recommend!

Needed a new PC for school and John at J&Y Computers made shopping for a computer convenient. He explained all the specs on the computer and helped ensure I found exactly what I needed. Great place to get computer equipment they have a large inventory.

Small business supporting the IT needs of other small businesses. Anytime I need to purchase IT equipment they are always here for me.

Mr.John very helpful when I came to his store and he gave a great deal on my laptops and computer and knew what I was looking for all the time.

Unable to easily find what I needed to work at home anywhere else I found J & Y Computers randomly and stopped by still not expecting to get what I needed. To my pleasant surprise this gem of a store had all the many items that I needed, quickly assisted me in getting it all together and had me checked out and happy in a very short amount of time. And I got it all for reasonable prices as well. I highly recommend this store and will personally be keeping them on speed dial going forward!

John was very helpful, helped me pick out a monitor and a laptop for personal use. He and the staff are knowledgeable and know their stuff.

One of my best experiences with customer service. Would highly recommend! A++!!!

Came in looking for matching dual monitors. The selection and prices were the best in town. They even helped me I got the correct cords for my dock. Would highly recommend, and will return for any future computer needs.

Very professional and efficient! They helped me get everything I needed at a great cost! Warranty included is a plus. On top of that they also do any repairs to any device!Thanks guys for helping me get what I needed to work from home!!

Got a HP laptop from here for $400 and found the same one new at Walmart for $250🤦🏻‍♀️

Mr John is very awesome man, very good computers and nice prices.

Came in looking for some specific needs. John led us to what was needed and even gave alternate options based off what it is needed for. Great experience and service. Much recommended.

John gat nice and good durables computers, laptops etc

You go in with one problem an leave with another one! Terrible service then they make excuses on why it’s a new problem with your phone ! Dnt bother wasting your time or money because they won’t get right the first time! In other words you get what u pay for

I purchased several electronics from j&y computers and was very satisfied. He also makes sure the customers needs are met.

Got a desktop Dell 10. Great price, super nice guys.

These guys have been around for years and have always provided good service!

Best quality in charlotte... please come here asap!!!! Forget Walmart, target and those pawn shops... this place has what YOU NEEDS👍🏿👍🏿👍🏿

These guys are awesome! Go to them if you need a computer!

Attentive to our questions. Provide us with a great deal on HP computer. Great specs and pretty good condition for a refurbished unit. Will show here again.

John was very knowledgeable and helpful in meeting my computer needs at a reasonable price!

Hell of a deal I suggest any and everyone shop this location ask for Jhon

Great service and good deals

Great people extremely helpful and willing to work with you

John immediately helped me find exactly what I needed. I highly recommend!!!

John is great! He’s gonna help you out anyway he can. Terrific small business owner and huge supporter of his local community.

This is the go to place for all your computer needs and repairs . Very friendly and knowledgeable

DO NOT GO HERE!! BAD BUSINESS!!!Sold me a computer that they claimed was water damaged WHEN THE COMPUTER SITS ON A DRY TABLE TOP THAT DID NOT MOVE!!And would not give me my warrantee even though it wasn’t up yet!!And then sells my computer before the 30 day mark!!?SOLD MY COMPUTER BEFORE 30 DAY MARK!!

Awesome place!

They helped me with all my needs. They are professional and polite.

The worst place ever!! I give them to fix my laptop but they delete all of my files

The owner lacks the proper knowledge to give you the right assessment on your device. Do not bring your products here to sell for spare parts.

If you need anything for business, school for kids or just a computer, laptop or anything when it comes to computing come see J&Y computers my go to for technology. John was the best.

They where very helpful and sold me a very nice computer. If you need a computer please go there

Great placeLots of choices no need to look elsewhere for 2nd hand equipment. I am a satisfied customer!

Super good customer service! Helped us get the computer we needed really fast. 10/10 recommended!

Fast with serviceService was very good

John helped a lot. I needed a good quality laptop and he got me in and out with a product in which I was satisfied.

John was very informative about what type of laptop would be perfect for my son. Would recommend coming here if youre looking for a quality computer or laptop at reasonable prices!