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Buy Wise Beauty Supply
2121 Beatties Ford Rd, Charlotte, NC 28216, United States
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Buy Wise Beauty Supply
Comments
Th
Review №1

They sold my friend a broken flat iron & hot comb & refused to exchange or refund the items. They told her it was her problem not theirs so rude, don’t go to this business!

GG
Review №2

Professional kind caring service the owner there seem to be a good decent man often saying God bless with great respect for his customers. Ms Mary is a honorable person along with her young side kick nice Young lady. I think youll enjoy going there variety of hair nails cosmetic etc etc worth a trip...

te
Review №3

Terrible experience here today, i will never shop here again. Waste of $300

Am
Review №4

Horrible customer service. They sell broken merchandise and won’t let you return it.

Sa
Review №5

They’re okay with selling broken items to their customers and refuse to exchange or return.Never again.

Ge
Review №6

Excellent- Waled was wonderful. He helped me - thank you.

K
Review №7

Never had an issue hee. Always received EXCELLENT customer service

Co
Review №8

I love this place! The quality the price the service is unmatched. I drive 1 hr to be here this place is my beauty go to!

Ca
Review №9

I always get the best help an they always have what I need very friendly

Ab
Review №10

Worst customer service ever! Do not shop here. Wish I could take my star away. Take your coins to Tisan

Li
Review №11

The people here are so kind and helpful! My favorite beauty supply store!

me
Review №12

They sell broken merchandise that you can’t exchange

St
Review №13

Customer s VC. Good

PR
Review №14

Umm.SMH

Li
Review №15

Wallie is great, very engaged in the community. Hires from within the community as well. Refreshing and his sons ate very sweet and professional.

In
Review №16

Nice staff n good prices

m
Review №17

My first time at this store, the employee assisted me in getting product which was wrong product for my hairstylist to use. Owner/manager would not allow me to exchange $50 worth of product! Yes, they have it posted no return or exchange but his employee gave me the wrong product. I will never patronize this store again!

Lu
Review №18

Started off good.. But an employee their and I had strong words.. Will not buy or spend MONEY again.. Very nasty to customers.. The older lady is pleasant..

Te
Review №19

I owner and staff are so welcoming. Ive been going here for years and will continue. They are a part of our community too and we should continue to support those that support us.

Al
Review №20

Staff are always polite. My go-to hair store.

Ta
Review №21

Always good customer service

Vi
Review №22

Mistreatment of customers

B
Review №23

I get what i need every time.

li
Review №24

Reasonable Prices

Ma
Review №25

Buywise was awesome

Ch
Review №26

Great variety

Ro
Review №27

A convenient store but the owner and workers not to friendlyI wonder do they ever give back to the community as long as they been in the community

Mr
Review №28

They always seem to have what I need and I guess the prices are reasonable but their customer service is not good at all.

Si
Review №29

Best place ever to shop!!!

Ja
Review №30

Very helpful and knowledgeable

Sh
Review №31

Nice customer service

Mi
Review №32

My go to place. Convenient.

KO
Review №33

I ABSOLUTELY LOVE THIS STORE AND THE MANAGER AND STAFF ARE EXCELLENT!!! Walie will do everything humanly possible to make your experience grand. Ms. Mary is also a dear heart and great help. This place is the BOMB!!!!

Fr
Review №34

Everything you need for your hair

Ce
Review №35

Online, the store hours state they are open prior to 10, but they are not open. Others who pulled up state it opens at 10 am and when I looked back at the time (now AFTER 10) there is STILL no one here. They said this is typical and as an out of towner, his disappointment! They act as though this is normal for a business however I’m here to tell you that up north this wouldn’t work. As I sit here now the owner I guess pulled up and is messing with the dumpster instead of opening the door and made NO apologies to anyone because in his eyes (we aren’t going anywhere so let them wait)! I had no choice but you locals should NOT support a business that cares not about the people in this community or customers!

Fr
Review №36

Neighborhood Hair & Beauty supply store. Wife variety of products for face, hair and body including jewelry etc. Great customer service, been a customer over 15 years.

Li
Review №37

I always have the best customer experience.

Te
Review №38

I went to this location spent $30 on braiding hair, got to my location and realized I had the wrong hair, they refused to let me exchange for the hair I needed...smh they have lost me as a customer for life!!!!

La
Review №39

Everything is on lock down anytime you want something you got to ask him to come unlock it and if the store is busy that means that youre on hold because hes running the register so thats a lot of time consuming that I dont have

Sh
Review №40

Buy wise is the best, been shopping here since they had their first location. I just love olie the Manager. Not only do I shop here, my mom and sisters shop here too..

Yo
Review №41

Reasonable prices

Kr
Review №42

My go to spot. I love buy wise. Its been my beauty supply store since I started wearing weave. And I my mom loves it too.

La
Review №43

They didnt have the hair I wanted so they tried to sell me hair that was close to what I asked for. Then one guy got upset when I wouldnt buy it.

El
Review №44

Store is full with products...you cant go wrong

Ti
Review №45

Love this store. Its nice and organized. the owner is very friendly and helpful to customers

O
Review №46

Got everything women might need. Lovely and modest manager and staff. Good open hours. Has been in the area for 16 years

Na
Review №47

Nice staff and great sales...I got 2 packs of 16 inch 100% human hair, needle, thread, and net for $22. Cant beat that with a stick!!

sh
Review №48

Good place to shop. Not like other hair stores where someone is following you all over the store until you get to the counter.

Be
Review №49

Reasonable prices

mi
Review №50

Very pleasant experience and truly affordable products.

Ch
Review №51

Good n have almost whatever u nd n good staff

Re
Review №52

Great place if they dont have it they will get it

Ma
Review №53

Very nice people.

ma
Review №54

I love the owners

Pa
Review №55

These guys are so nice and helpful. This is my preferred beauty supply store because of the excellent customer service and they are ALWAYS well-stocked with supplies and products.

Li
Review №56

Its okay they have some good prices but kinda on the high side for this area and it is hard to get them to honor thier return policy

sh
Review №57

Great customer service they didnt have exactly what I wanted but had other options that work great for me

La
Review №58

This is tha best supply store ever!i shop here ever week for my Lil girls hair needs!

Sh
Review №59

Favorite place to purchase hair supplies 😊

Co
Review №60

Buy wise Are The Best they Her Grateful And Helpful

So
Review №61

I didnt but anything but...they were nice 😊. And the guys are cute 😬😂

Ri
Review №62

Friendly services. Has everything you like .

Ja
Review №63

Theyre Always Nice&Friendly,&Always helping to Assist you with your needs...

Ni
Review №64

Cheap but good hair. Very polite customer service

PR
Review №65

MY FAV AND THE OWNER IS SOOO RESPECTFUL AND HELPFUL

Ke
Review №66

Great prices, great business, have always remained the same since I was a little girl Im 25 now😍

Ro
Review №67

Good variety of goods. Pricey but they all are.

St
Review №68

This place is awesome! They do good business, and they are always friendly.

Ph
Review №69

Good service. Good selection.

Fe
Review №70

They have good price on wigs,weave and human hair, products that is used on the head

ph
Review №71

Walked in with wallet only no bag. Clerk walks up and asked if three bows lying on a box were mine. I stated no I havent been to you bow section as what I needed was at the front as you walk in. Still he followed me to the register and I felt he thought I was there to steal a 1.00 stocking cap. This store should be boycotted because if I was treated this way, its a given all blacks are treated like this.

Ka
Review №72

Alright. Kind but would not allow restroom use even though this was clearly an old Burger King and they had two sets of bathrooms.

To
Review №73

Nice staff. Nice prices

Mi
Review №74

I wish location was different 😔

Me
Review №75

Excellent service and prices!

dj
Review №76

Cheap place to buy your beauty products.

Br
Review №77

Nice store nice staff always well stocked

Do
Review №78

Nice store with lots and lots of beauty supplies

bi
Review №79

Good customer service 5 stars

ap
Review №80

Every time I go here the owners are so nice and helpful!!

Da
Review №81

Has everything

Ea
Review №82

Customer service is the best.

Mo
Review №83

Only store in town that stocks Sparks hair color which is my favorite, friendly staff.

De
Review №84

Wish it was cheaper and hours were different i cant remember when they open and closes

Lo
Review №85

Love wale and his sons

Ms
Review №86

I like it.. Staff are friendly and helpful.

Ta
Review №87

Exceptional service every time

Ma
Review №88

Decent selection of merchandise. Employees are a bit rude.

M
Review №89

Good store with good hair products

er
Review №90

A lot of different Hair options

Ja
Review №91

Good supplies and good people.

Ch
Review №92

They are very rude and they refuse to allow returns on items that have never been opened. There is a older lady that works the register that has a very nasty attitude and has little to no knowledge of the store products.

Mo
Review №93

Good selection but its small and cluttered

Ol
Review №94

They will not let you return anything even if you never opened it, dont go to them they have very bad service very bad, very very rude too customer

Te
Review №95

Always got What you need 💯

Qu
Review №96

They were nice this time normally they dont greet you and everyone is frowning

An
Review №97

Great people!😎

La
Review №98

Love the store

Au
Review №99

Nice place to buy hair

Ja
Review №100

Over sells products and doesnt do exchange or returns for anything.

Information
4 Photos
100 Comments
4.3 Rating
  • Address:2121 Beatties Ford Rd, Charlotte, NC 28216, United States
  • Site:http://buy-wise-beauty-supply.poi.place/
  • Phone:+1 704-392-6090
Categories
  • Cosmetics store
Working hours
  • Monday:10AM–8PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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