Monica was awesome and the selection can’t be beat. I went to 3 different granite stores and this one won me over due to how easy it was to see and shop their granite collection—super organized and straight-forward, with upfront prices displayed. Monica handed me a price sheet and left me alone to view the options which was so nice to have space to think and not feel rushed/pushed. When I chose my granite she could tell I wasn’t 100% sold and she recommended a similar pattern which I ended up choosing instead and it was perfect. I got my 3 bathroom countertops done in Oct 2020 in Luna Pearl and my kitchen done in Feb 2021 in Silver Sparkle. Purchased sinks from MC as well. Removing 1 star as the bathroom installers came several hours late (not a deal breaker, it happens), however they were so late that I turned my water back on. When they got here they started immediately but flooded my bathroom floor & bedroom carpet when they disconnected the plumbing. I wish they’d checked the water first before starting, but do acknowledge that was my fault too. I did not have the same issue with the kitchen, that install was flawless. Overall I would recommend them and would use them again!
MC Granite recently installed granite for our outdoor kitchen. They did a terrific job with the installation. The team is highly skilled, and the communication and scheduling was simple and clear. We have worked with several granite companies for various projects and MC Granite is simply the best. Additionally, their pricing is very competitive and the range of products available is vast. I highly recommend MC Granite.
Thank you MC Granite for making my dream kitchen come true.Amazing products and prices. Great people too. From the sales person to the installers, to the owner. Wonderful experience. I highly recommend this place. I will post pictures later.
I would highly recommend MC Granite to anyone looking to get new countertops. The experience was exceptional from the very minute we walked into their show room. Heidi was very professional and knowledgeable. She helped us through the selection, ordering, and scheduling. The installation men were OUTSTANDING - big shout out to Pablo, Guillemo, Antonio, and Isiac, who not only did the most professional job, but came out after 5 pm on a Friday to make sure we stayed on schedule with our job! They all deserve a raise! Last, but certainly not least is Jamie the plumber who installed our beautiful farm sink (also purchased from MC Granite). Jamies work and attention to detail was beyond any other contractor we have ever worked with. Everyone at MC Granite is so pleasant. I will definitely use them in my future plans for our beautiful home.
I will start by saying I am a very detail oriented person and don’t tolerate poor workmanship. However the team at MC granite has met all my expectations and more.1) Very professional from picking out the granite to the install. Called before they arrived and arrived during their window. The office also was easy to reach and returned all my phone calls.2) Big shoutout to Jose and his install team. They did a terrific job with every detail. I inspected every seam and was very impressed with their precision and attention to detail. They even swept the floor after they were done. Can’t say enough good things about Jose and his team.3) Good pricing and very honest. I actually got a quote for 90 square feet of space based on another companies measurement but after they measured and templated, they got 88 and they adjusted the price accordingly.TLDR: Definitely recommend. Installation team was awesome!
Wonderful experience, 10/10! I cant say enough good things about MC Granite! I shopped around, but the first time I walked in, I just had a feeling that they were the best people to work with for new granite in my kitchen. Everyone in the office was accommodating, and they werent pushy at all (like a bunch of other places)! They listened to what I wanted and they delivered! From all the ladies at the office, to the measurers, and installers, Spencer and the team at MC Granite are A+ to work with! I definitely recommend these guys!
Spencer is awesome. After waiting 60 days for kitchen counter installation and dishwasher at Lowes MC will have it done and with granite $400 cheaper than Lowes hard surface and in 2 weeks counter plumbing and dishwasher and better counter surface. I HIGHLY recommend these guys.
MC Granite Countertops is amazing - I cant say enough nice things about this place! I got new countertops installed for my kitchen and two bathrooms. Monica was my sales rep - she was super helpful and patient. They have a great selection at their location, and still offered for me to visit their supplier if I didnt like what they had at their warehouse. The crew that worked on the template and installation were great, nice, and very professional. The whole job went so smoothly, cant say enough great things!
Spencer and the guys who did our install were great to work with. Very nice job.
Top notch service and selection! From my sales person Monica to the installers! Super professional and friendly! They did a fantastic job on our counter tops and backsplash. Highly recommend MC Granite!
Unbeatable pricing, and amazing quality of installation! This is not the first time Ive had granite put in, and because of the very odd angle of one end of the kitchen (and therefore the cabinets), I fully expected at least 2 seams, possibly 3. They managed to do it with 1 seam, and did a great job on the seam too. Great product, perfect install, fantastic price!
So, found Spencer on fb... was in market for countertops. Im building new home.Spencer just made everything flow like a seamless body part. Its like he knows what your going to ask before hand.I promise, it took me only 3 emails and Spencer was so easy to work with.. Then..... I had an issue with cabinets. They jerked me one way up.. Spencer came to my rescue..So, if you are looking or just need help call, email or text Spencer MatthewsMC GRANITE....Thank you
Im so happy I decided to go look at MC Granites selection of stone. I googled many granite places around Charlotte, but the unique selection and sample pictures I found on their website pushed me to go take a look. I had been to two other places and left very disappointed and stressed. But Robert at MC helped me out right away. This was my first time ever looking at granite, I didnt know much. He was extremely knowledgeable about the stone and helped me pick out my dream countertops, which ended up being the most beautiful piece of leathered quartzite. Robert helped me with every detail, from picking out the perfect slab, to how the edges could be shaped. He and all of the staff with were easy to talk to and worked with me and my budget. The appointment for the measurements and install went flawlessly as well. The guys were professional, called to say they were on their way, worked fast, and cleaned up. I recommend MC granite to everyone looking for unique stone, a no pressure visit, and friendly comfortable environment.
Top of the line materials...Great prices...The best customer service...Couldn’t recommend them any higher.
I check several companies in and around Mount Holly they had the best price I had people try to tell me I had more square feet than I had I went to them they were the most honest and professional and the best price I recommend them to anyone I got it professionally installed and some great people all around from sell to install they are great to work with
Im so happy I selected MC Granite. Im on a tight budget and was looking for remnants, but I never felt like I wasnt getting quality service or attention. Monica was very helpful, and followed-up when she said she would. I had a slight miscommunication on a piece, but it was rectified very professionally and handled quickly. The installation team was also kind, quick, and clean. I would absolutely use MC Granite again.
We are currently working with this company and so far they have excellent customer service and competitive pricing.
Great selection and very skilled installers
Literally from the first phone call with Spencer for a quote all the way to install, MC Granite was phenomenal. Definitely cares about delivering excellent customer service. Spencer was always available and answered my questions in an insanely quick turnaround time. Pricing was better than other places in Charlotte I received quotes from too. Very professional and super easy to work with, highly recommend!
Staff was very helpful. Thanks to Spencer for helping us pick the perfect granite.
Cant speak highly enough of the customer service and product quality over at MC Granite. Our guy Spencer at MC Granite really listened to us about design and budget. He went above and beyond to give us insights that most companies would not have divulged. He really helped us as customers and being young, first-time homeowners, I cant express enough how those extra customer service supports really helped. I would and will recommend anyone I encounter to replace their countertops and whatever else MC Granite does with them. Theyre awesome!
Very satisfied with issues. Corrected immediately
When Lowe’s outsourced installer failed to show I ended up at McGranite because it was close and reviews were great.I couldn’t be happier with my quartz countertops!!! I went to the showroom on Sat where Viviana was very patient and so helpful in picking out the right quartz to brighten my kitchen which has dark cabinets.Template was done 4 days later and counters were installed the following week.So professional, quick, safe and friendly.Fantastic from start to finish!!
Terrible customer service. Tried to schedule a service, but Monica left me speaking alone. Worst online experience I have ever had.
Could not be happier with MC GRANITE. Everything was done on schedule and the final results look amazing. We got several quotes and they were very competively priced. Would absolutely recommend.
Love their options! Great staff and very knowledgeable.
Variety of stone and granite!Replaced concrete island top with Quartz. Monica was very helpful with selection. Template and install team were professional and friendly.Thank you, MC Granite Countertops!!!
MC Granite just did our quartz countertops & glass subway tile backsplash install. Very professional company to deal with. Ask for Spencer he is very professional and responds very quickly even after we left the show room. I would recommend them to anyone. Quick leads times, quality product & installation and fantastic customer service.
So far, so good. Monica was extremely helpful. We picked out granite and paid the deposit. Lets see how the templating and fabrication.
Excellent experience with MC! Highly recommend - great price, service and options. Where other companies limit the free linear profile to one or two option, MC has a great line of included options.
This store has it all: great selection, competitive pricing, fantastic customer service, quick turnaround time, and flawless installation. I purchased three different styles of granite for my kitchen and two bathrooms and I couldnt be happier with the completed look!
Great experience! Awesome service by Robert and perfect installation! Easy process from start to finish and the final product turned out excellent. Thanks for the great service and great pricing.
****UPDATE****Since my previous review and experience I was contacted by the business and they worked with me to completely rectify the issue. I appreciate them caring about their craft and their customer support was impeccable. I am so happy with my countertops and my fireplace. Thanks again guys!
Completely happy with our experience with MC Granite (Charlotte location). We needed a vanity top for a bathroom, we were looking at pieces-not full slabs. We had a bit of a dilemma as a quartz we had previously chosen (at a different business) was mistakenly cut too short. With other design choices made we were specific in what we were looking for. Spencer showed us a beautiful marble, gave us a quote and, had a small sample cut so we could see the stone in our home. We scheduled the date for the template, the owner did the measuring assuring the vanity top would fit correctly. The installers were wonderful and the marble fit perfectly. Sometimes things work out the way they are meant to, the marble is beautiful and a more classic choice.Thanks to everyone at MC Granite.
We had an all-around exceptional experience with MC Granite for our kitchen remodel. Spencer did a great job helping us orienting us to what was available and Caesar led a top-notch installer crew.
Spencer, Monica, Viviana are great. They also have a large selection of granites and marble. Go check them out.
We had a great experience buying our granite here, and would highly recommend them to everyone! This was our first time renovating a kitchen, and we picked out and paid for a deposit about 6 months early but it was never an issue. It is a small number of staff and they are very knowledgeable and friendly, always happy to explain anything youre not familiar with already.We had an issue during installation where the cutout for the stove was off-center, and they immediately said they would fix it at their expense, and we were able to pick out a new piece of granite and it was re-installed within only a few days.About 9 months later, we had a question about the counter because of an issue with our cooktop (does it ever end?) and they were still super friendly and helpful even though were not currently in the market to buy countertops. MC Granite does a perfect job of customer service.
Great place to buy granite!
Superior customer service! We are thrilled with our new countertops!
We shopped around a lot and got more confused with each new place. MCGranite is straight forward with pricing and product. Spencer is so helpful and made sure things were how we wanted them. We’re so happy with the finished product
Awesome group. Real pros. Best communications ever had from any vendor. Did what they said. When they said.
Had a great experience with MC Granite. They installed new granite in 3 bathrooms. Installation was great and the installers were very friendly and left the work area very clean. They even let me know of an issue with a few of my shutoff valves leaking by when closed. The price was very reasonable and we were able to get a slab for a similar price as most places were quoting for remnants.
We just had counter tops installed by MC Granite in both our bathrooms. We are extremely happy with the outcome. My only reason for giving it 4 stars instead of 5 is because I had an appointment scheduled in the afternoon on the day of installation, so we set up the install time to be 9 a.m. By 9:30 a.m., no had showed or called, so I called. I was told they were loading my granite on the truck and should be here by 11 at the latest. At noon, I called again. Apparently the installers had switched the schedule around and bothered to call me. They finally arrived at 1:30 p.m. I missed the appointment I had previously scheduled for that afternoon, after having had made it two months prior.Otherwise, everything ran smoothly. The installers did a professional job. Viviana at the shop was nothing but polite, helpful and patient with my choosing a granite. We are redoing our kitchen and definitely plan on using MC Granite again!
MC Granite is exceeding my expectations every way. They have huge selection in stock and customer service is excellent. Robert and Viviana are very knowledgeable and helpful. Plus, they have lifetime warranty. I highly recommend this company.
Robert and group were great to work with. Crew was exceptionally nice and very thorough. Would definitely recommend!
From the start we found friendly and knowledgeable front office staff. The installers were professional and committed to doing it right even when they ran into the unexpected. Prices were extremely competitive! I couldn’t be happier with my new granite countertops!!!
My overall experience was exceptional. All the staff in the home office was very knowledgeable as well as friendly. Very prompt in answering any questions I had. The fabrication and installation went much smoother than anticipated. Clean installation and very friendly installers. Highly recommend their services for any stone countertops!!!!!
From the quote request online all the way to the installation, they made our kitchen and bath remodelling project simple and easy! We even had to make some last minute changes and they were more than helpful, even waived some charges for us that we noticed later! As a contractor, they treated me and my clients like VIPs and I would highly recommend them to anyone or any company looking for new countertops!! Thank you guys for the great work, discounts, and living up to your reputation! KEEP UP THE GREAT WORK!!
I cant say enough good things about my experience with MC Granite, from the first phone call to James, until the end of the project. The two gentlemen that did the actual install were the most professional people Ive ever seen. They were so pleasant to work with. My kitchen and bathroom counter tops are incredible. I would recommend this company to anyone. I could not be more pleased. Thank you MC Granite.
We love our Luna Pearl counter top. Unbeatable price and a free stainless steel sink! Thanks guys.
Viviana is really great at customer service. Ive used mcgranite for around 10 installs and have been satisfied so far
So very happy with our experience from start to finish! James in the showroom was super friendly and more than knowledgable. We picked out the granite for our kitchen on Saturday afternoon, they came out and measured/made templates on Tuesday, and it was completely installed by 10:00 the following Saturday morning. (Would have been installed Friday, but we werent available.) The installers were friendly and professional and did a great job. Our counters look amazing. I would definitely recommend MC Granite to anyone looking to get new countertops!
Very friendly, informative and great collection.
They were great on price and installing everything. They forgot to leave the disposer parts under the old sink for my handyman to hook up and will probably cost me a new disposer. The disposer I had was put in in August 2016. When your retired and live on fixed income it all matters.
Besides great service, wonderful people to work with! I will try to remember to post a picture when we finish our project so you can see the beautiful work!
We had a great experience buying granite from this company. Their prices were the lowest we found but where they really excelled is service. My wife changed her mind several times about our choice of granite and they were always pleasant, patient and helpful. We chose leathered black uba tubba which looks fabulous in our kitchen. Don’t go anywhere else to buy granite.
James and the crew at MC Granite were an easy choice after shopping around for an affordable and professional granite company for weeks in Charlotte. We remodeled our kitchen countertop as well as replaced/matched the granite around our fireplace to the kitchen countertop.MC Granite answered the phone every time we called, invited us into their showroom and immediately spent time showing us around and explaining our choices. Their communication skills were top notch, they were comfortable with email, over the phone payments and allowed us to make changes without any problems at all. We are planning to remodel the bathrooms as soon as were able and MC Granite will be doing all of our vanity tops.Out of every single vendor weve worked with during our current project, MC Granite shined over everyone. We only wish they also offered flooring services, painters and general construction work.
Excellent sales and service team! They made granite affordable and beautiful!
MC Granite was awesome from James the General Manager to Ceasar and his install crew. Everyone very professional and prompt!! Anyone thinking of a Big Box store, think again. If you want something done right, go to the people who do it every day, all day! Also, they have it all over their countertop competitors in price and selection!!!
These guys are awesome! We looked at several granite fabricators and their price & service was the tops.
Was just looking. Staff was very helpful.
Five star service and product all around. I just bought my first home and am remodeling the whole place. While there were many parts of the remodeling process that intimidated me (floor replacement, new cabinets), getting counter tops installed intimidated me the most. I had no idea how you get from big slabs of stone to a finished, custom counter solution. I knew from the second I walked into the showroom at MC Granite that these people were professionals and my counter-top anxiety transformed into excitement! Their process is truly streamlined, and not only was this a great educational experience for me, but I am so happy with my Steel-Grey Leathered countertops! The installers were here early today and knocked it out! Thanks guys, Ill be back the next time I need counters!
Very friendly with a great product selection. I will do business with them
I am pleased with my kitchen counter top. THANK YOU.
Cause I found something to buy.
Very professional and easy to work with.
Excellent customer service and stock
Good work. Very kind and respectful people. Good price
Excellent work