The tech arrived on time, and did a very thorough and professional check-up on two separate heat pump units. He was more than willing to share with me tips that are so helpful to a homeowner. I feel like I learned a lot about my systems and heat pumps in general. I was so happy, I will request the same technician to perform the regular service on my other systems in another house. The person in the office was very polite, helpful and pleasant to deal with, and made my credit card transaction seamless and without a hitch. I am glad that there is a business in my area that can provide such wonderful service.
Kevin was the tech that repaired my ac. He is professional, knowledgeable and a really nice person.Robertson Electric seems to be a great company from all the reviews I read beforehand. They were responsive to my ac emergency, professional and friendly on the phone. I highly recommend this company and Kevin too!!
Willy came to install new Ring doorbell and replace doorbell transformer. He was professional, polite and very knowledgeable. He carefully explained everything as he went. Great job.
Service tech was courteous and thorough; he even washed and rinsed the vents on the outside unit, which we have never seen another tech do before! We would love to have him return for our next maintenance service.
I have edited my review from 2 stars. I was contacted by Robertson Electric within 24 hours of having left my review. They gave prompt response and resolution. Their representative was dispatched in less than 2 hours of our phone conversation. Within about 1 1/2 hours my drain was running freely and I received instruction on proper maintenance for my garbage disposal to prevent another clogged drain as long as possible. This interaction was far superior to my previous one and I am pleased that they made every effort to rectify the issue. A big Thank you!The reason for my call to this company was a slow draining kitchen sink. It took 2- 3 hours to drain if the sink was only partially filled. I had spent time to determine that the garbage disposal under the sink was working. The technicians were sent and arrived at the time they were expected. They inspected under the sink and pointed out that the wire connecting the disposal was no longer being held in place and could pose a fire hazard. They continued their inspection and determined the disposal was functioning, drained the disposal and checked the trap for the disposal. Non of these was the issue. They said the pipe to the wall was a hard pipe and they could not get to it to see where another clog might be. The left me with an estimate for the replacement of the garbage disposal and further work to determine where the clog might be. I was given a date 9 days later for their return. Immediately after their inspection the sink no longer drains at all. I will be replacing a garbage disposal that does function (could have wiring repaired?), and I am unable to use the kitchen sink for 9 days. I am also reluctant to use the dishwasher as well because it uses the same drain and I do not wish to add to the volume of contaminated standing water. when questioned as to why there was a 9 day wait I was first told it was because they needed to get parts and then it was because they are so busy. This was a very unsatisfactory initial encounter with this companies service.
I’ve had them out twice this summer to do different projects. Extremely professional. Very easy to work with. Great at communicating and showing up on time. I would absolutely recommend them to others.
Excellent service. Bryan was on-time, courteous, polite and very skilled and knowledgeable. I highly recommend him and his company.
Robertson electric recently finished installing a new HVAC system in our house (and converting us from gas to a heat pump for heat), upgrading the electric service/panel to 200 amps, installing an on-demand hot water heater, and a great deal more. Smaller work included wiring for and installing ceiling fans, rerouting water lines, installing new duct work for a few rooms, etc. Every aspect of their interaction with us and their work was top-notch. The price quoted for each aspect of this work was fair and reflected all of the work we wanted done and their improvements on our ideas. The front office was great at scheduling and communicating prior to and during all work. All of the various crews were on-time. This much work while living in a house can be intrusive, but Robertson went out of their way to be sure we were inconvenienced as little as possible. I highly recommend Robertson Electric.
Jeff came to fix our unresponsive A/C and was amazing!! We have owned this house for 5 years and never knew that there were some complicated issues with the furnace that negatively affected the A/C! We have had people out in the past and they did quick fixes but never caught that massive issue. Jeff did! He was so thorough and effective and we will always use this company!
Service was good. Billing was pushy. Paid half of the estimated cost on Monday before Wednesday visit. On Friday they called asking for the rest of the money. Seriously? You cant bill and give me a month to pay the rest like any other professional service? It was a lot if money! Woman said we dont do financing. Uh, not what I was asking for rude lady. I was excited to finally have a go to electrician, but now Im thinking twice about sticking with them. Their our family kindly serving your family image is just marketing. Other than that the install works and as far as I can tell the price was fair. Thanks for prompting me for the review Robertson!
I’ve used Robertson Electric several times for electrical and HVAC issues. Every time they show up on time, they’re professional, and they do a great job. Today, Greg and his colleague arrived this morning and knocked out all the items on my list in a timely manner. I appreciate their positive attitude, communication, and willingness to go above and beyond expectations. I highly recommend Greg of Robertson Electric.
Both Robertson employees were professional, courteous and efficient.
Robertson has been doing routine service on my two systems for almost 30 years. I believe I have only had to call them out three or four times over the years for emergency service, which is why I continue to keep the routing service contract. Service techs are always prompt and professional and explain things!
Bryce provided excellent service replacing a bathroom receptacle and providing a solution in order to avoid future issues.
Had a fan go out in my HVAC system. They had a technician out the next day to help. He explained the options I had and weighed in on the cost/ benefit of going each path. I felt comfortable making my decision with that information. Highly recommend doing business with Robertson!
Excellent service provided. Professional and friendly. Easily accommodated an additional service requested on-site at a reasonable charge. Answered all my questions and provided additional valuable information about our HVAC equipment.
We have been Robertson Electric customers for years and have always been happy with the service. We have a maintenance contract that eliminates me having to remember when I should call them to come out. They call me and schedule service at a convenient time. The techs are always neat and mindful of floors. At the end of the visit they summarize findings and any recommendations. Very happy customers!
We feel so fortunate to have Robertson Electric as our service provider. The tech is phenomenal. We have had a relationship with Robertson for almost a decade and they are always prompt, reliable, and incredibly knowledgeable. They provide great instruction on how things work. They are very tidy and look out for our house, leaving things exactly as they found them. A great company!
We would definitely recommend Robertson Electric to all my friends & family. They were so helpful & kind throughout our AC repair. Thank you so very much greatly appreciated. 😊
My AC stopped working on a Thursday morning so I called Robertson Electric to schedule a technician to come out to troubleshoot the next day. Technician arrived within the time frame scheduled. He found a bad capacitor and replaced with new. AC unit started up but required adding some coolant which he did. Very nice people to work with and very understanding of my needs to get it operational as quickly as possible. I highly recommend this business for your AC needs.
Quick to get an appointment when our AC was out. Cody was prompt, did proper diagnostics including time in a very hot attic space. He was thorough, and answered all my questions, very professional throughout.
My wife and I rearranged our work schedules and meetings to accommodate a 1230pm appointment. I let Robertson know that there would be some road work near our house so that they would know where to park. We were emailed at 1220pm the day of our appointment to let us know that our appointment had to be rescheduled and that they would not be coming. We were also told that someone had moved our appointment to 2pm which had not been communicated to us previously. We cancelled our appointment and have no intention of working with this company.
Robertson’s‘s electric comes to my house twice a year for a PM on the HVAC units. Chris showed up to take care of the maintenance. He was punctual and professional. My husband and I have been using Robertson’s’s for about 10 years now. Wouldn’t go anywhere else
Bryan and his co-worker provided an excellent experience in changing out my HVAC system. Very professional and punctual. Would highly recommend Robertsons electric.
I am appreciative of Robertson’s excellent work and professional employees. Thank you!
Great experience. Courteous, skilled workforce. Problem solving mindsets. Buy local!
The service tech came on time, verified that everything was in order, was very efficient and professional. I have used Robertson electric for servicing my heat for a number of years and I have been very happy with them. They also installed this heat pump.
I’ve had Robertson Electric out a couple of times for my HVAC system and always been happy with their service. So when I needed an outlet installed in my kitchen they were my first call. They arranged the work with my schedule, showed up exactly when they said, installed the outlet right where I needed it, and cleaned everything up afterward. I couldn’t be happier with their service!
As always, technician was professional and extremely polite. He arrived on time and went right to work performing required service. I was pleased with the service I received.
Technician Scott Ashcroft was great. He performed all tasks in expected time. He was a good communicator and very personable. He explained and showed me the problems he found. He is an asset to his employer. I would like to request he be the technician who returns to perform the additonal work required.
Robertson technician arrived during the time specified. We have both a heat pump for the main part of our home and dual ductless system for the upstairs portion of our home. Entire check-up took about one hour. Technician wore booties so as not to track in dirt. As usual with Robertson, everything checked out nicely and systems returned to their operational status when technician left. Pleased.
Chris was a consummate professional. Punctual, courteous, and full of helpful information. There were also nice subtle touches that we appreciated such as putting on shoe covers because it was raining. I will not hesitate to continue using Robertson moving forward.
Robertson Electric has been great to work with. We have used these guys for all of our electrical and HVAC work that I am not able to perform myself and have been very satisfied with the results. Technicians are always very professional and personable....
Technician arrived promptly. Courteous and professional. Fixed AC quickly. Ive been using Robertson Electric for years for both my own home and a rental property I manage. Ive always been super happy with them.
The staff at Robertson has been so helpful. I always got a quick reply from Carmen in the office. Scheduling was a breeze. The plumbers that came to replace our garbage disposal were friendly and courteous. They worked diligently and solved a few issues during the process. I highly recommend Robertson.
I waited for my regular electrician to do a small job for me for three weeks. I called Robertson Electric and got it fixed within three hours! Same day service! And they did an excellent job for a fair price. Cannot recommend them enough.
Robert was both personable and professional. He was on time and very conscientious about mask wearing and using his plastic booties. He took pains to explain exactly what was needed and what he did. My wife, especially, appreciated his manner and his complete lack of condescension.
Robertson Electric is the very best. I highly recommend you buy their service agreement, too - that way you get priority service if you ever get in a jam. They do top notch work and all of their people are very courteous and a pleasure to deal with.
Technician arrived on time and repaired our issue quickly. We have used Robertson Electric for years and have always been satisfied customers.
Great service, with knowledgeable technicians. Will recommend to everyone.
Robertson Electric was quick to reply to my call for help when my water heater was malfunctioning. They actually acquired a new one for me and showed up that very afternoon when they were extremely busy. The repairman was so competent and quickly addressed the problem saving me a couple of thousand dollars even after they had the new water heater on the truck. In other words, they came to my rescue and I will continue to use them whenever I can.
Great response during an incredibly busy time. Arrived as scheduled, promptly undertook diagnostics, provided clear, detailed explanation of the issue. Great service, thats why were return customers.
Ive had Robertson come out to work on an older heat pump, which I intend to replace. All their field technicians came on time. They were courteous, professional and answered all my questions about heat pumps and their experiences with different brands. The pricing was very reasonable. Calvin was the most recent tech; he too was excellent. As seniors living in a rural area, it is good to know that we can get help when we need it.
Highly professional, polite, knowledgeable, and solved our problem quickly.
Very good people . They care . . Good products.
Tech was on time and professional. They always have been. Robertson put the first system in at construction and last year, they installed the third unit. Service and response are always 5*.
Wonderful job. 3 for 3 with electrical projects. Will definitely use again. Thank you Robertsons.
Did check up on furnace. Installed new faucet in bathroom sink. Excellent work. Very professional and amiable. Love the new faucet. Used them for years and never had a problem. They are replacing our water heater next, and I know we are in good hands.
Very pleased with work done, very nice & professional young man.need 2 more jobs done, but the estimates are just a bit too high! not certain what well do...
Been Robertson customers for over 21 years. Always pleased.
The technician was very friendly and knowledgeable. As We have a high-risk child we are taking many precautions during the time of Covid, the technician observed very cautious safety protocols and was very conscientious and mindful. He was very patient explaining what updates needed to be done, and did the work in a timely and efficient matter. He was very warm and friendly toward my children, myself and our pets. Five stars.
The 220volt plug swap was done in 10 minutes. Even though it was a simple fix, I appreciated that the workers were cheerful and friendly.
Scott was professional, friendly, courteous, on time, and thorough. He answered my questions and addressed my concerns. He wore shoe covers and a mask (the proper way). Would highly recommend this company. I have been usingThem for years and they take their work seriously. They have my trust and I have a peace of mind.
Shannon, our service technician, was great! He explained everything he was doing and was very professional and courteous. Thanks!
Chris did a great job of checking our system and was personable and professional.
My house smelled musty and felt muggy. TJ cleaned the evaporation coil and sprayed a ‘dirty sox’ treatment. I also needed some freon. The results were pretty much instantaneous! Also, the communication with Melissa in the office and TJ explaining things was very helpful
Always happy with your service. Very professional
We have used Robertson’s for 10 years. They have always had excellent customer service. The office staff has always been very helpful and they think ahead.The guys that have been to my house have all be nice, courteous and knowledgeable.
Excellent service, friendly courteous technician, although nearly missed the two hour appointment window.
The technician sent out “Clay” was very professional and knowledgeable. He was also very clear and let me know all my options up front. I would recommend Robertson Electric to anyone who asked and would recommend Clay as the technician to ask for! 5/5 Stars!
I got an appt. on the same day that I called. (!)The guys showed up right on time, wore masks on their faces and put booties on their shoes. They were polite and respectful and solved my little problem in no time flat.
Service technician was on time (early actually after call from office to see if OK). He was polite, wore mask and covered his feet so not to track dirt into house. Ive used Robertsons for years and highly recommend them.
We had new units installed a couple years ago and this visit was for semi annual maintenance. The technician was polite, friendly and knowledgeable. He did a great job. Always a pleasure doing business with Robertson’s. I highly recommend them to anyone.
Robertson Electric has made me into a loyal customer because of the consistent outstanding service I receive from everyone on this team. From Carrie who does scheduling and billing, to Willie the electrician, to Cameron who does plumbing . . . they are professional, knowledgeable, kind, helpful, honest and fair. Thank you! I am so grateful!
Installed new heating system and new air conditioner.. Excellent job on installation.. Very polite and cleaned up when finished. Would recommend them to anyone.
Wonderful efficient service by both electricians and plumbers with Robertson polite, fair and thorough! The best local plumbers!
Three hours before we were to have adult children and their two dogs arrive for a visit, we discovered a leak under the kitchen sink. Stephanie at Robertson Electric made an initial appointment for the next day, then called back to say she had a crew free and was sending them out in 15 minutes. Austin and Willie found an actual hole in the 30 yr old drain pipe and replaced that with sturdier plastic. They also replaced the same spot in the dishwasher drain on my request rather than have to make another appt. It broke as soon as they began moving it, so not only did they save the day, they saved us another leak and visit. Well recommend them to anyone!
Have used for years and the service, professionalism of technicians, and value have always been first rate.
On time, professional service and explained what was done.
I asked for help re-doing the electrical lighting system for modernization of the basement apartment in my rental house, as well as reinstallation of bathroom and kitchen pipes.I was quite happy with both of the updates done.Will did the electrical work in the drop ceiling as well as routing new outlets, and Tommy came to re-route the house’s old main water cut-off valve from behind the mirror in the bathroom to more convenient place in another room in the basement . He did the neatest plumbing job I have ever seen. I was most happy with both the electrical and the plumbing work.Mary Howard
Very quick response on a Sunday morning and excellent professional repair. Just what I have come to expect from Robertson Electric.
I have used Robertsons for 20 years and todays service reminds me of why there is no need to look elsewhere, The technician, Calvin, arrived on time, took appropriate COVID precautions and got the work done quickly and cleanly. As I was working from home, he worked quietly as he briefed me on what he was going to do before he started the service and summarized it when he finished. Calvin is a great asset to a great company.
They were very late but communicated regularly to let us know. Once here they replaced our kitchen faucet in no time flat. We use them for all of our plumbing, heating and electric. Love them.
We’ve used them since 2007 and have been very pleased
The technician came to our home to diagnose the problem with our tankless water heater. It was determined that the best option would be to replace our 18 yr-old water heater. In person, he was informative, helpful, and said he would follow up with an estimates for two different replacement scenarios. We have yet to get the estimate. His visit was June 25th, it is now July 12th. I have followed up twice with the office. Disappointed with the lack of accountability and responsiveness as we would like to resolve the issues with our water heater as soon as possible.
On time, efficient, and high quality work. Project was semi-urgent, and Robertson was able to make the schedule work for our needs.
I call them whenever I have electrical issues. Every one of their staff are pleasant courteous. They come out quickly and fix the problem or give written estimates on the spot. Been calling on them for years. Consistently great service
Matthew knows my system & did a thorough job.
Home visit for HVAC diagnosis. Tech person very informative and polite. Follow up home visit to review replacement options with A.W. Robertson Electric has provided years of HVAC and electrical service - great company
I’m a third generation customer of Robertson Electric with my grandparents first using them in the 1970s. They have been my family’s trusted provider for HVAC repair, maintenance and installation as well as other services like electrical and plumbing work for several decades. They’re dependable, responsive and do quality work at a fair price. We’ll continue using them and would definitely recommend.
We needed a solar powered attic disabled because the motor required repairs and we did not have the parts. We needed the motor disabled before it burned out. The technician arrived on time, was efficient, and knew exactly what to do to silence the fan. We will definitely ask them back to replace the parts.Robertson Electric is excellent. We have used them multiple times in the past and will continue to use them in the future. We have had a maintenance agreement with them for our A/C and furnace for 5 years.
Clay was professional and informative. I will continue to request Clay though honestly all the Robertson Technicians I have had have been solid
Cameron came earlier than expected (a plus). He knew exactly what was wrong with the toilet base that was leaking, and also inspected the flush mechanism. That needed some work, too. He had all parts on hand, worked quickly and all was well in no time. Highly recommend. Update: Had another great Robertson experience with Chris, who performed our contracted HVAC maintenance. He really knows his stuff! He explained everything he was doing and gave recommendations, too.
The Robertson Tech was the best we ever had. Knowledgeable and professional.
Shannon did a thorough job. He knows his stuff. Will use Robertson again as needed. Thank you.
I could go on and on about how AMAZING Robertson is! They fixed all of my HVAC issues on a new system that was installed by someone else. I regret not having them put in the new unit to begin with. I am so happy with the thorough and quality work they have done and will forever use them and recommend them. A.W. Has been a pleasure to work with and explains everything so I can understand what is being done. Thank you so much Robertson!
I called Robertson Electric to have them diagnose a an issue with my old furnace. I was initially impressed by how quickly they were able to come out (next day), and was further impressed by Andrew, the technician. He was very pleasant, honest and knowledgeable!
I called for some general repairs, and they were here within two hours. The repairs were completed quickly, and the service was friendly and efficient.
I can’t speak highly enough of AW Crawford and the confidence he has given us in Robertson Electric. Over the past few years we have purchased two new units from him and he has been great to work with each time.
I feel safe and secure with Robertson Electric for all my heating and AC needs. They are very professional and nice. I highly recommend their services.
Robertson installed a new light fixture in my two-story foyer. They took the time to make sure it was perfectly aligned within the window and at the right angle. I couldn’t be happier with the quality and professionalism
I’ve been relying on Robertson for all my HVAC, electrical, and plumbing needs for over a decade. This time the part was defective. Thankfully they did not install it. But I’m still awaiting to hear from them about plan
I called them out and they repaired a leaky pipe in my basement. Several weeks later we noticed a slight drip coming from the faucet outside. They came right out and determined it just needed tightening. No charge for this follow up. Great service.
Robertson Electric is the best. We have usedthem for electrical + HVAC+ plumbing. Theirfield techs are always on time, courteous, andmeticulous in their work. The office staff isfriendly and professional.
I’ve Used Robertson Electric for over 30 years. They have done maintenance and repair work for electricity and plumbing. Everything they do is extremely professional
Fast and efficient. Tidied up after themselves. Observed Covid protocols. Will use again and recommend to others.
We are so pleased with the service. Great Work
Nice, efficient service techs and phone people. You can probably pay less but they sure do take good care of you.
They are a great company to work with. Have used them for electric, plumbing, and just replaced our water heater. Timely, courteous, and professional every time.
We have been Robertson Electric customers for at least 25 years. One time we gave Michael & Son a one year try, but came running back to Robertson Electric. We wont stray again.