Great business all around. Polite, trustworthy and professional. They never sell you something you dont need.
I LOVE this shop!! Every time I come here the staff is respectful, efficient and always does a fantastic job. I never get recommended a bunch of work I dont need, and the pricing isnt insane like other places. Nick always works on my cars and is FANTASTIC! I reccomend this shop to everyone I know and tell them to ask for Nick to be their mechanic!! 5 stars all the way!! Ill never go anywhere else as long as the staffing doesnt change!
My ac was working prior to visit .Didnt work next day.They wanted to charge me $ hundredsTook to my friend who is a mechanic.Figured out the took a fuse outWhen he just replaced the 1 dollar fuse it was totally fine.Scammers like most garages overbooked.DONT GO THERE!!EVEN THOUGH FROM ALL APPEAREANCES THEY SEEM LEGIT!!!DISHONEST RIGHT TO FACE.
I recently had my driver’s window fixed as well as replaced 2 tires. Cleve Hill had my car done on time & everything was done very efficiently. Very pleasant staff too! It was especially helpful to me that they were willing to drop me off at home while they fix my car & picked me up when it was done. I highly recommend them to anyone! 😊 ⭐️⭐️⭐️⭐️⭐️
Excellent friendly service. Always going out of their way to fit you in their schedule. I drive away feeling at ease the job was done right and never reoccurring issues. Will always boast this shop.
Great place friendly staff. Had my rear shocks replaced, they had them done in a couple hrs. Way better then going to the dealer for work.
Good guys. Friendly service and know their stuff !!!!
This was my first time using the services of Cleve-Hill Auto & Tire on Cleveland Drive. The service was excellent since the first call I made for a quote to buy and install 4 tires for my F-150. Although I called close to noon on a Saturday, they were able to assist me and have my truck ready before 3:00 pm. The price of the tires with installation was reasonable, in addition to receiving 10% military discount. I definitely recommend this place.
Had a BUNCH of work needed, they got me in in only a couple days and got me out within the same day. Everyone was extremely nice and their prices were very fair. Will definitely be coming back. A trustworthy shop and recommended to those who might be targets for being taken advantage of! Thanks guys.
I usually go to the Cleveland Drive location and the store manager, John, is very accommodating and never suggests unnecessary work. They have always accommodated last minute needs as best as they are able to. The gas station is open beyond shop hours which is great for days when I work late and can’t get there till later to pick up my vehicle. Parking is a bit tight but they always seem to make it work. So happy to have a great shop to go to again where I trust the people working on my car and the suggestions they have for its maintinence. Yes, I would refer them to anyone looking to have work done, and I often do just that!
I have been coming to this shop for close to two years now and I cannot say enough about the techs there. They are so helpful, and really take the time to tell you whats wrong. They have had my car in many times, mostly for oil changes and other maintenance, but I also had brakes and a few other things done too. I know that the technicians here care about my safety, and want my vehicle to last as long as possible by telling me what maintenance is due, and is coming up soon to be prepared. Also, recommended my parents here as well and now this is where they come for work. Any questions I have they answer in depth, not just a quick answer. Rob the manager is very friendly and professional and takes care of all his customers. Ive also been there when Tammy has written my car up for work and shes a pleasure to talk to as well. Cant recommend them enough!
Nice people, took care of what I needed done and in a timely manner. Amazing customer service. Do recommend.
Excellent in all ways. The price that was given was more than fair, they did the work quickly and efficiently. I really felt valued as a new customer, and I appreciate that they didnt make me feel any less as a woman coming in alone. Very highly recommended.
This is the best garage in town! Always very friendly and professional. They are reasonably priced and I never feel pressured or sold on services I don’t need.
Been going here for five years for my auto maintenance and repair. They have been great up until the last year or so. So very hard to make appointments same week and many times the car was not finished same day. Recently I sat in the office for slightly over an hour just to be told they could not work on my car. This was an appointment I had made the week prior. I had to rearrange many things to make this appointment work. I understand things happen but I dont appreciate my time being wasted. Your counter guy needs better training. I will not be returning to this shop
Always courteous and professional. I dont feel like they are trying to up sale me. I recommend them to anyone.
Fast, friendly. Great diagnostics. Works with your schedule not theirs. Very accommodating I recommend Cleve-Hill (Cleveland drive location)to all my friends
Personable and skilled professionals. They have become my new car repair place. Tammy is awesome and the team of mechanics are great.
Scheduled a NYS inspection for my truck on Wednesday and they were able to get me in on that Friday. John had my truck in and out within an hour. Office attendant Beverly was a treat! Shell cook for you while youre there if you ask nicely. Very friendly staff. Ill be taking all of my vehicles there for service and inspections. I would recommend Cleve-Hill Auto & Tire to others. You wont be disappointed.
I have been coming here for about five years. John and crew were up front in telling us it was time to stop putting money into our old vehicle, but did needed repairs to keep us safe while we purchased a new vehicle. My wifes car became our second car and she purchased a new one. The old one was traded in. I trust Cleveland Hill to maintain our vehicles and give us straight information, and work at a very reasonable rate in a fast turn around.
I always take my vehicles to Clev-Hill, I can count on them to do a great job no matter what the problem is! They dont have long wait times for their appointments and they have always finished on time or ahead of time to the original time they quote me. I love the convenience of a neighborhood mechanic that I can depend on!
Excellent service. I get my oil changed here regularly and had my inspection done. Guys are knowledgeable and the whole staff is very friendly. Highly recommended.
Ive been burned so many times by places like Monro Muffler and Ive always wanted to find a place closer to home. Cleve-Hill Auto fit the bill since I only live 2 minutes down the road and theyve always done an amazing job with my car. Ill never go back to a bigger auto company, Cleve-Hills technicians are honest and they always get my car done within a very reasonable time, usually faster than I expect. The prices are great too, but even if they werent, the professionalism and customer service at Cleve-Hill Auto is worth every penny.
I like using local companies. I have purchased tires from Cleve-Hill Auto for years. I find the staff very accommodating, and they do a great job.
Excellent service every time that I take one of my vehicles in for maintenance and/or repair. It is also a great place to buy tires as well.
I have been before and had a good experience. Someone told me it had changed hands and was not as good. They were wrong. My vehicle went in on time. The mechanic called me and kept me in the loop. Was treated very well. Price of repair was very good, for the amount of time spent on my vehicle. I will not hesitate to bring my car in again if I have any issues.
They do NYS inspections and were very pleasant and reasonable to deal with. Got onto the schedule about 5 days after I called, whereas the dealer wanted almost 2 weeks.Thank you Cleve-Hill auto for doing a great job! I drive by them all the time and will now use them for my auto needs.
I arrived an hour late for my appointment but they took me anyway. On top of it, I didnt have they key needed to unlock my lug nuts. They had to spend time searching for it, and they even had to let me use their phone (my cell was out of batteries) to call about it. Still, they managed to get my tires installed, and cheerfully. They were one of the few stores in the area willing to store my summer tires over the winter (I live in a small apartment with no way to store them). I tried to offer them some money to fairly make up for the large amount of extra shop time they used up for me, but they wouldnt hear of itAltogether, their service was absolutely great and customer-oriented. Nice people! Excellent!
Cleve-hill Auto Cheektowaga location is my go to auto shop and would recommend them to anyone. On a couple of occasions I brought my vehicles into get specific work done and instead of going forward with what I requested, they did their due diligence and pin pointed each issue and determined what needed to be done instead, which saved me money! They do the work that is needed and have not let me down once. John the shop manager is a class act and has won my business going forward! Kudos, Cleve-Hill Auto!
AMAZING service! I got a flat tire on the Thruway on my way to work. Cleve-Hill took care of me with fast, friendly AND honest service. I was on my way back to work in no time. Thank you!
Absolutely amazing. I have always been skeptical of mechanics, but Ive never felt I was being taken advantage of. Unbeatable pricing. Extremely quality work. I will never take my Jeep to anyone else.
Ive had nothing but wonderful experiences at Cleve-Hill. They have helped me out of jams when a do-it-yourself repair went wrong and have been patient with me through issues revolving around parts availability for my Subaru. Everyone has always been courteous there and I havent had a single problem with the work that they have done. Besides, the shop is really close to where I live. I will be back again.
Took my car in a few months ago to get a noise checked out. When I took it in the first time, I test drove it with one of the mechanics and they heard no noise and found nothing wrong. Again two days later still hearing the same noise so I took my car in again. This time they found that the alternator needed to be replaced. Got that repaired and went home. After the third time of continuing to hear this noise I had a retired mechanic that I knew listen to my car. He found that my water pump seemed to be the problem. Took my car back to clevehill for now the third time in a week, told them what the mechanic that I knew said and they finally found that it was indeed the water pump that needed replacement. While the owner did apologize and took off the service fee for the water pump (still didnt take away the fact that I wasted money on an alternator that never needed replacing) I wont be taking my car here again. Waste of time and money.
Have been going here for a over a year and every time its always the same - quick and professional! Recommend them to everyone!
Great people, great service, reasonable price -- highly recommended.
I brought my car in a week ago for an inspection everything was ok except tint on the window, they took care of her and I would bring her back here. John was really nice and helped me out on another matter I had asked about, and the cashier ladies inside were very nice also.
All the staff was very helpful. Close to home, prices are fair and staff is extremely friendly!
Friendly and honest. I came in expecting to pay for an upper control arm repair (after being told this by the Honda dealership), but the technician here told me this was not damaged. Instead of charging for something that they could have gotten away with, they didnt upsell me. I will definitely be coming here again for my car needs!
Prices were reasonable and turnaround on repairs was fast. Everyone was very nice and polite. I would recommend Cleve-Hill Auto & Tire to anyone.
Very reasonable and kind. Clerk even gave me some of her lunch when I looked (and was) hungry. Great service.
This is my go to place for almost all my automotive needs. They are friendly, quick and most importantly trustworthy. They are not in the habit of trying to con you into something you dont need and offer coupons and specials often.
This place (Cleve-Hill) is a total rip-off - do NOT give them your business. I inquired what the cost would be to have my window switch replaced. My powered windows were not working. He said it would be $370.00 for the part, $46.00 for the labor so the total would be $427.00 Plus Tax!!! ARE YOU SERIOUS!?! I then inquired with another car place Dadswell on Main Street and Harris Hill - they said it would be $115.00 including part and labor - much cheaper than the rip off Cleve-Hill. I almost was about to do it with Dadswell, but then decided to go onto Ebay Motors, I found the brand new part for the window switch, including tax/shipping everything it cost me $38.00. Thirty-eight dollars let me repeat. I found a video on youtube how to replace - I have never done anything like this before - and did it in literally 5 minutes! HOW DARE THIS CLEVE-HILL want to charge me $427.00 plus tax for something I repaired for $38.00! Scam-artist central should be their name. I highly recommend going elsewhere. Zero stars should be an option - one star is too much.
Both my girlfriend and I brought our cars here after reading the reviews, and the reviews dont lie. The diagnosis and work are done amazingly quickly and for a very fair price. We had both brought our cars to the dealerships (Ziegler and Northtown) prior to Cleve-Hill and were not impressed. Ziegler completely misdiagnosed our CR-V and Northtown wanted more than twice the amount of money Cleve-Hill was charging to repair an oil leak.Highly impressed by these guys and will keep bringing our cars back, keep it up.
Really satisfied with their service
No reason to ever take my car anywhere else. New manager in place and still the best place.
Excellent service. Friendly employees. Knowledgeable staff and technicians.
Went in for an inspection...was out in 20 minutes. Great work, will be back!
Great service. Theyre really good at accommodating for your personal schedule and are very down to earth and reasonably priced.
Great place, honest and very knowledgeable. Definitely recommend these guys!!
Great service! The lady behind the counter was very friendly and sweet.
Never a bad experience at CleveHill! Best all around!
We service all of our technicians vehicles with Jim and the guys at Cleve-Hill. I never know when a vehicle is going to have problems, but they go ABOVE and beyond to get them in and serviced as soon as possible. Honest pricing and skilled automotive technicians...what more could you ask for!!
John and his staff never cease to impress me with their professionalism, warm and friendly manner, and their sincere desire to meet the needs of their customers. I will not take my car anywhere else and highly recommend them!
Great service but a little pricey sometimes
Great customer service, good gas prices and free air for tires!
Great place for gas, usually one of the lower priced stations in the area
Great mechanics, low prices!
They have always been nothing but great to deal with
Great service, good prices.
Very good and fast service
I think Cleve hill tire is way expensive. I had a nail in my tire and they charged me 35.00 to repair it.
Competitive gas prices trustworthy mechanics
People there are very nice and helpful
No complaints from me!
The people there are honest and fair
Outstanding prompt service
Good price on gas
Fast, friendly, a job well done!!!
Extremely friendly.
Fair prices
Basic and friendly
Fast, professional, courteous.
Honest mechanic, good service