Excellent. Fair. Honest. Always there when I need them.

Great place. Mike is very helpful and Honest. I have been going there for years and referred many people who are all very happy also. Great Service. Fair Prices.

I have been going to to this Place for a really long time and have given this auto shop a lot of business, he has became my mothers and sisters personal mechanic in June 2021 I spend $375 to get my car fix because it wouldn’t accelerate, and then $271 in September 2021 because same issue but I was told it was a different part here we are still in 9/2021 and gave him a call because it won’t start again and he was very nasty with me very defensive and hung up on me ! I called back so check him hanging up on me and all he did was argue and talk over me, I WOULD NOT RECOMMEND HIM !!! SAVE YOUR MONEY HE IS A RIP OFF AND I WONT EVER GO TO HIM !!!

Gone here a couple times just for oil changes (had no issue) however I brought my car there yesterday with a tire losing a lot of airMechanic said he plugged my tire and should be good.Today I noticed my tire was almost flat again. I called and got little to no help. Was told not to get another patch cuz the tire is in “rough shape anyways”So why patch it in the first place then?Should have told me it was bad first and let me make the choice before going ahead and patching it. so I paid for a patch (that didn’t do anything) and have to take my car somewhere else because he “can’t get any used tires right now” to pay for what could’ve been taken care of with a little more communication.

Been going here for years. Excellent service and reasonable prices. I know my kids cars are safe after Mike services them. Wouldnt go anywhere else!!

Mike the owner and Ray are always very knowledgeable and friendly, Professional job on all my vehicles. Two thumbs up 👍👍

Worst behavior and charge high service bill with unreasonable issues. No respect here for new customers!!!

Pleased with the service and pleased with the rates. Will take my vehicle there in the future.

Excellent service. Mike is a skilled technician. I have been taking my vehicles to him for about 15 years. He always confirms what needs to be done before doing the service, and doesnt try to sell you anything you dont need. It is rare these days to find someone as honest, friendly, respectful.

Been going here for a bit now, and all I have to say is great things about their shop!. Mike and the rest are great people. I brought multiple vehicles to them some with problems other people couldnt figure out that had to be towed in and he figured them out! They Always try there hardest to get you in as soon as possible,and charges a fair price for any work that needs to be done. Would recommend their shop to anyone. Even if I relocated 40+ miles away I would still bring my car here, as a good honest mechanic is hard to find nowdays.

Fast, friendly service at a reasonable price.

This is our mechanic now. After utilizing chain mechanics we decided to try this establishment. We are very pleased. This is why the 5 stars nomination. The owner also is one if the mechanics. He told me what was wrong with my nissan. I brought the part and he charged the labor only. He did these repair twice. He is very busy so call to make appointment. He usually will ask what the repair is first or if it is an oil change or inspection. You will not regret going to this repair shop. He is nice and very honest.

Good experience these guys know how to fix A car

A little pricey but does good work. You pay for it here... my car is there now 😁

If I could give them more than five stars I would. I have spent nearly $2000 over the last six months at various shops trying to fix the noise in the front end of my car. Every time I’d get a big bill and not get rid of the noise. I brought it to Mike this afternoon and he had a low price and fixed it before the end of the day. My car is back to purring like a kitten. I’m forever grateful to these guys. I will definitely be back and will be praising them around town.

It took me several years to find a trustworthy mechanic in Buffalo. Theres lots of unscrupulous people in the industry. Mike @ Genesee reminds me of an uncle who took care of my automotive needs back home. Hes friendly, honest, super knowledgeable, and efficient. He remembers your name and never talks down to you. People like Mike represent the best of Buffalo. Hes worked on my Toyota Yaris, Honda Element, BMW 323i, Chevy Malibu and our Ford E-250 work van.You need to drop your car off... leave it there. Mike is super busy, most excellent mechanics are... so u will have to earn your way up the guest list... appointments? Come on man? What the hell?

Owner mistreats his customers and women. Two years in a row Ive brought my car here for a simple NYS inspection. Both years I leave my car there to be picked up later with no reason to fail inspection. This is the second year in a row that my check engine light has mysteriously gone on directly after leaving it in their possession saying it now needs extra servicing in order to pass. He wouldnt even tell me why my check engine light was on without first paying him $30. He talks down to women and is unprofessional and arrogant.

I have been a loyal customer of this place for over 10 years. The head mechanic is awesome and well informed on cars! He has always helped me when I was in need and he will do the same for you. He has great labor rates and very friendly and quick service. Plus he does everything the old fashioned way...drives your car and listens without charging you a diagnostic test! HIGHLY RECOMMENDED!!

This place is great. Finally found an honest mechanic

Always there very fair pricing and they can do it all

Called for quote and was given outrageous price. Explained I needed gasket for oil pan, gentleman got upset after me explaining what I really needed and he said you said something else and gotta go and hung up on me. Definitely never going there.

Just went there for the first time and couldnt be happier. great people, good prices, no B.S. Hard to find auto places like this. Would highly recommend!

Mike is a awesome mechanic.... He gets the job done efficiently and fast.warrantys on his parts are Long term.ill be going to him for now on he is honest and does right by me unlike the dealership Ive gotten my truck from!

Ive been going to Genesee Automotive for almost 7 years now. I know the term trustworthy mechanic is something most people snicker at but Mike and his mechanics (no not the 80s band!) are exactly that. Skilled, knowledgeable and more than anything, honest!When no one else could fix my car, Mike had it up and running in a day. He always manages to fit me in and takes the very best care of my poor old car. My crazy little sunfire lives on another day thanks to these guys!Forever grateful!

Owner is rude and unprofessional ! Do not waste your time or money here!I went to get an axle change and was told the part I need is discontinued but he can fix it without needing a new part . He charged me 400$ for Labor of a caliber and gave me the vehicle back telling me it was safe and that he fixed the issue . When I got in the car I immediately realized it wasn’t fixed and I went back and asked him why my car is not fixed, he immediately got angry and defensive and told me I was a liar!!!!Thirty minutes after I left He then felt the need to leave harassing voicemails on my answering machine, telling me he should have charged me more for the work he did and that his prices will be going up even higher !!!Spent 400$ to realize my car was not fixed and is undriveable and the part I need is discontinued and cannot be fixed .Absolutely the worst experience I’ve ever had at a mechanic shop!

I have been going here since about 1996! every vehicle I have had I take to Mike for service, he is the ABSOLUTE BEST! Honest and fair, not something he see nowadays. I have referred at least 3 ppl who now go nowhere else. I cant say enough good about this shop. If you need service GO TO GENESSEE AUTOMOTIVE

Less than friendly techs. Some work on the lesser side of good !

Owner is honest and does great work!

Yesterday, our son was heading home to MA from college in OH when his normally reliable Honda CRV broke down near Buffalo. He knew enough to get off the highway and call home. We found Genesee Automotive online and called around 8AM and spoke to Mike. Like any good repair shop he said he was busy but to bring the car in and he would see what he could do. My son limped in with what turned out to be a frozen caliper. Mike directed our son to a nearby breakfast joint and next thing we know he was calling us at 9:30AM to say he was back on the road.Awesome service. A true Godsend.Thanks Mike.

Auto repair business can be one of the great unknowns. Mike at Genessee Automotive has done alot of work for my mother over the years and she swears by him. So my wife and i have had a few needs over the past year or so and Mike has been courteous, professional and has a deep knowledge of automobiles and doesnt pick your pocket. Great guy, fair and reliable. I highly recommend him.

Fantastic work at Fantastic price!

Great people excellent service

Expert mechanics! I would definitely recommend!!

Very slow and unorganized

Honest, trustworthy, genuinely great service!

I have been a customer for over 15 years. You won’t find a more reasonable and honest mechanic

Honest, thorough mechanics

The best

This is my repair guy.

Very good

Honest owner