Their building is off the beaten path but it works in your advantage. Get In without any crazy wait times. The staff was very knowledgeable and very helpful. Give them a try.

Was not pleased with the service for state inspection. I was first in line with a first come first serve service structure which I was told the day before. They put me fourth in line. I inquired about it, they adjusted and made my vehicle next after the vehicle that was pulled in before me, which was a re-inspection. No problem with that, but the problem for me was when my vehicle was rejected, which I had no problem with, they didnt complete the inspection before they pulled in the other vehicle they wanted to inspect before mine. They were anticipating me purchasing tires from there. When I informed them that I was not purchasing tires from there at this time, I had to wait until the inspector finished the car they brought in without closing out my vehicle, which caused me to be late for work. I am not happy with that, especially since the inspector seem so bent on inspecting that vehicle he brought in, before completing my vehicle inspection; rejected or not. Basically it amounted to having two cars put before me. Unacceptable..especially for first come, first serve.

Great place pay attention to details. Everything gotten from them fits holes line up. Know what they are doing.

I was very pleased that they were able to get my truck in for inspection right away. I think they did a good job in regards to finding the issues but it was a HUGE disappointment once I drove my truck afterwards. My brakes are horrible now and my check oil light came on, both of which were non existent before the inspection. Also worth mentioning, I had replaced my brake pads with new premium pads within the last year.

Took my truck to Hampton roads tire to have my tire fixed. They removed the tire out of the tire and told me my new tire could not be fixedI ask them could I put air back in my truck tire and they told me no. I had to buy one of their new tires .my tire had a small screw that we fixed very easily. Note ALL TRUCKERS BeAWARE THEY WILL RIP YOU OFF stay away.

Great customer service.... I would recommend to a friend anytime.

Always great quick service

My dad went here to get his tired fixed….they let all the air out of the tire and THEN told him they can’t fix it or give him a refund. A bunch of scammers I’m disgusted

Removed a nail in my tire and patched it up in about 40 minutes. Very gracious, courteous staff. Good prices.

Dropped my truck off to have the Balance Beads taken out to go with regular stick on weights, they didnt remove the beads and tried to balance the tires with the beads. Ended up with 5 oz of weight on one side of the rim and 2 oz 180 degrees out>> didnt ride very well! Took the Stick on weights off and rides much better.

Clean shop, polite people, got my inspection without a problem when alot of other stations act like its a hassle. Wouldnt hesitate to go back.

I got two tires changed here. The work they did seemed fine, the tire seemed a little expensive, but I dont necessarily blame the shop for that. I think I just have expensive tires. The biggest thing that bothered me is, while they have a lot of signs up mandating wearing masks, three of the five employees I saw while I was there were either not wearing them at all, or wearing them improperly. Also,they didnt enforce it with multiple customers that came in while I was waiting. Just something to be cautious about.

Great customer service...thanks

Blew a tire on my trailer, found these guys on Google maps and figured I’d give them a shot being that I was in a rush. These guys got me fixed up repaired and back on the road in less than 20 minutes. Would highly recommend their service. Thanks Albert and Garry and Waldyyy

Very friendly and got me in very quickly!

Called and got inspection done within 2 hrs.

I came in for state inspection and a tire with a slow leak. They could have told me the tire could not be repaired and I would have been none the wiser. That is NOT what they did. They told me it had a nail and could be fixed, thereby losing the possible sale of 2 new tires. Honest mechanics do exist! Who knew?!

Recently started going here after things went downhill at the place Ive been going to for years. Gotten 3 inspections so far and all were quicker than Ive ever had one done. The folks there are really nice and act like they want your business. I was really getting frustrated with getting my cars inspected because a lot of shops act like its a hassle or the inspector is at lunch/on vacation/on break, etc. Ill probably start getting my cars serviced here too. Seems like a reputable shop

Great place. Very friendly. Fast highly recommend this place. Very good with state inspection.

2 mechanics out this a.m. so took longer than previous years. Great inspection station though. Ask to pet one of their office pugs...cute dogs, and coffee! Whats not to like! Professional mechanics also.

Always great customer service. Its nice to go somewhere and be remembered.

Fantastic people 😁

Excellent service. Fast friendly and affordable. Thank you.

Fast service. Great pricing on tires.

I’ve taken my car here a few years for inspections... they are super quick. Everyone is pleasant.

Best place I ever been to for tires .they are really good with prices.and dont try to ripp you off..I will always take my car here for now on ..

Customer service was very old fashioned. Register operators did not know enough about ringing out a transaction and the website advertises services that are not offered on site. I went to purchase tires and install them, get my head lights restored, and get an oil change. I left with only the oil change and I was charged twice for one service.

Known them since before they changed names. Every time I have been there I have been treated like a valued customer. Truly appreciate the quality of service they provide.

This is a great place for tires. They have friendly and amazing staff who do an amazing job at what they do. If you want a tire place that is full of family atmosphere this is the place to go. Great service indeed., and theyre technological capiblities are awesome.

Waited over 2 hours to get 2 tires mounted and balanced, and they never got to them.

Nice and friendly until you refuse services from them. Got a state inspection done, they failed for oil on my breaks went to another place 24hrs later...they failed me but not for my oil on brakes, but for a tire that was basically bald, break lights were out, and other very important things on the car that needed to be updated and replaced to ensure the safety of the vehicle, that this place didnt fail me for or even mention..... The state inspector there is rude and lazy and the office manager has no sense of customer service. Avoid this place at all cost 🤗

Close to my house so this place was convenient for me. Wanted to replace a spare tire I was using since my original tire blew on the interstate. Told them my tire size and they helped me find a replacement tire and gave me a price. They informed me I would be paying the price of the tire + taxes and a disposal tire fee. Around 6 additional dollars in total. I agreed and the process was quick and painless. Overall I am pleased with my experience dealing with this business.

Fair in price and very knowledgeable

Waited 6 hours for an oil change and was failed to be notified of its completion. Had to call the shop after hours (luckily someone answered) and have them leave my keys in the car so that I could pick it up. Turned the vehicle on (in their lot) and my low-pressure tire light came on and air pressure slowly escaped the tire as I drove down Military Highway. Pulled over and found a nail in my tire. They said, it couldnt have happened at their shop because I didnt change the spare tire in their lot. Will not be returning.

Fantastic for tire problems. They also do mechanical work very friendly and courteous. Very spirited military respect.

Called ahead asked if I can get my car inspected they said if I can get there fast I said 20 mins they said fine I got there within the time frame and they said they had to many to do. Very poor customer service.

Awesome people. Very helpful. Thanks.

Just bought a tire for my minivan here havent made it 15 miles and have put air in it twice and going to have to put air in it again to make it back to them when and if I do. They never checked the air pressure after the tire was put on the van and were more concerned with getting back to working on the other car they had been working on to even say when they were done. I will edit this post with how they handled the situation once the tire is fixed.

Very knowledgeable and nice people to work with. Most likely I will have them do more work on my vehicles in the future.

Broke a part on my car and still charged me to fix it, people there are very rude, there are better mechanics of your looking for affordable and trustworthy work

Nice People working there, and fair at doing Inspections. Hard to find a place that will just do a state inspection, and not gouge you so to make you spend money on to fix things.

Great service and people

They will find you a tire and help you right away..As far as the service at the counter...They suck...They are slow and alot of times act like you arent even there...expect to spend your day waiting to get checked out of there.. If you buy a used tire...then tack on alot more to the price they quote you...Like a additional $40 or so in fees...you know...the pay my lawyer fee...the squeeze the rest of your coins out of your pocket fee...the pay my employees salary fee etc..come on guys you are a used tire shop not merchants or Firestone...Ive actually encountered less fees at those places than at Hampton roads tire...and on top of that...work on the customer service at the counter for checkout.

Took my truck there for a state inspection. They told me I needed new brake pads and rotors on the rear end and a new headlight bulb because it wasnt bright enough. I asked for a quote and they wanted 650 dollars. I told them to drop it and I would do the work myself. I get the truck home and went to take the tires off to change the brakes and the tires were seized on. So I asked myself,how do they know I need new rotors if they didnt even take the tires of the truck? So I take the tires off and there is nothing wrong with the rotors. I change the brakes and replace the light bulb and take it back to get reinspected. They now tell me I need just 1 rotor replacement. So I ask which is it 1 or 2 ?you said before I needed both. Then I asked how did you say I needed new rotors and you never took my tires off? They said huh! I told them I knew they didnt take the tires off because they were seized on. And he replied I just figured you needed them because your pads were lowand if you were going to replace we recommend to change both.So I say look we both know that there is nothing wrong with the rotors he insists that he put a micrometer on it and it was was like .037 to low to pass but the other 1 is ok. Bottom line is these people think they can get away with ripping off people but guess what not me

Well organized, I was greeted nice, and it didnt take long.

My experience has been great the few times I have gone there. Theyre honest and professional.

My tire had been punctured by a bolt in the road, coming off the interstate, and I needed an emergency tire replacement. It was closing time, but tht didnt stop one of their employees, Tony, from quickly helping me out by replacing the tire, and at a VERY inexpensive price. Customer service is THE BEST!!!

Fast turn around on repairs. Quality work with quality parts. Would recommend.

Awesome service great group of people affordably priced

Well-established company always got good service and fairly quick service and the people are great.

Got very poor service. The staff except a guy named Lee were very professional. Went in for a reinspection and an item that passed a couple weeks ago failed. I asked why. Had me leave without any inspection sticker. Lee called me a liar when I question about not having an inspection sticker and my business is not welcomed. He refused to apologize to me for calling me a liar.

Nice guys, great service, fair on prices.

Honestly, I thought long & hard about writing this review because I NEVER write reviews, & rarely complain, but it needs to be said that this place is a JOKE! Last Friday, my car overheated and once my husband realized he did not have the time or tools to fix it we took it to Hampton Roads Tire Service. They took my car right away, and even called us quickly to let us know they found the problem. My husband went back because he had already looked at the car himself and what they were telling him didnt add up. My husband went into the garage and had to show the mechanic things he had found earlier. We should have took our business elsewhere but didnt because I really didnt want to keep driving my car that clearly had something really wrong with it. We left, & on Saturday they called to say that the part they needed to fix my car was no where to be found on the east coast, they could order it, but it would not arrive till Wednesday. At this point we were frustrated, but understanding & said ok. We agreed to let them do the work, but said that what we didnt want to happen was come Wednesday, get a phone call saying that wasnt the issue. They assured us this would not happen. Well, Wednesday came & they called to say that they discovered an even bigger issue that they didnt have time to fix, but would only charge us $133 & that my car needed to be towed. So I drove my car there, and now it needs to be towed because you cant fix it, but will only charge me for diagnostics/labor?! The only labor you succeeded in doing was tear my car apart, & as far as any diagnostics test, my husband pointed them out! After going back & forth with them, they did waive the fees, & said they could put the car back together, but they would charge us for labor, or they could tow it for us but didnt know when they could get around to doing that. Gee thanks! Overall, this place is a disappointment. Perhaps they are competent enough to do basic maintenance, but thats about it. Dont waste your time/money on a place that clearly cant tell when they are in over their head.

They are always amazing!! Best customer service EVER!! HONEST AND RELIABLE!!!

Great service. Very helpful and top of the line work.

I saw with my own eyes Mechanics in the front desk talking, getting drinks or food from vending machines, sitting their behinds and laying back on a chair, laughing, looking internet on the computer, Joking, employees and mechanics smoking, playing around in bussiness or WORK HOURS while the site is crowded of customers waiting for their cars, I waited FIVE LONG HOURS to get only MY BUDGET, finally by force and against my will I left my vehicle to the next day and they toll me that maybe my car is gonna be there two days depending in how many vehicles or customers I had in front of me, Negligence, very slow service, very lazy service...

Great service, great mechanics. They wont screw you over, or fix things that arent actually broken.

Always great service.

Got me for state inspection as the last car around 1530. Great group.

Awesome! Thanks for repairing my tire and safety inspection!

They do all my inspections for me always fair always done in a reasonable amount of time good people

Great customer service very short wait

Got my state inspection done with minimal wait and no headaches. Staff was friendly

Have Best Tire Prices in Hampton Roads! Great Customer Service, Quick work!

Fast friendly service

Great customer service!

Polite No Hassle when I went to go get my VA Inspection.

Was good when it was finks but now they like to galge on price

Good inspection station

Always fast and easy.. always polite and knowledgeable..

Great service. Great price. No complaints.

Not the fastest service you walk ins will be waiting.. BUT they will take good care of you very honest group of people you can depend on to get your car right...

Great service and great prices

Second time there and as always, extremely friendly and professional.

Fast and efficient service. They dont go out of their way to try and overcharge you for needless services.

The guys are get you in and out reasonable mechanics

Really helped me out of a tight spot. Ultra fast service

Formly know as Finks. They service vehicles, sell tires, and do vehicle state inspections. No road hazard warranty offered for tires.

Nice people. Fast service.

Needed a new tire, to get home to watch my son. So I stopped here and was told to wait for the entire staff to go to lunch, waited that hour, i had an hour to spare. The service desk said they had to get the tire from a wear-house that was 10 min down the road so an hour and half latter one of the workers comes in and tells me they had gotten the wrong size tire. A hour and a half is all the time that i will let them waste

Great Owner and affordable Big Truck tires

Awesome customer service

Never will I deal or recomend

Good tires for a good price

Over price .Slow service .Charge me for 1 sway bar for $200 what a rip off.Lady on desk i think owner is rude ..

Expensive dont listen to what you tell them

Top notch service

Polite..Well Done Work

Kevin Osborne is awesome!

Over priced! $78 part - $950 labor

Love it honest brutally honest

Pretty Good all around

Doesnt look like much but it was quick and the people were friendly.

The staff was friendly but I was told one thing was wrong with my car when actually it was something else.

Best prices around!

In an out in ~45 minutes for a vehicle inspection.

Takes forever to get a auto inspection.

Nit picky

Very fair and good

Excellent people