Got one for graduation and fruit was delicious but very expensive and difficult to take apart.

Placed an order online for pick up. Was super easy. Our order was ready on time and looked very fresh.

I hv always called to place orders for Edible Arrangements for birthdays and other occasions. I receive emails often for their promotions. I received notifications for free box of fruit for 3 purchases and also for my birthday this past week. I called in on Wednesday to place order for pickup on Saturday. I was told that if I wanted delivery wud charge me $35.00I was on my way to meet some of my friends for lunch and also gift one of the boxes to friend had birthday during the week. Was suppose to pickup at 12.00 pm got there was not readyThe person at the counter promised me she will walk it to my car in 15 minsWaited 20 mins. Went in nobody in the front. Woman came from the back did not hv clue and said not ready. Also there were chocolate dipped strawberries in a display with price of 6.99 each or multiple 5.99 eachEnquired about it and the rep quoted me 7.99 each. I m very disappointed.

I received what looked like a beautiful arrangement for my birthday. Unfortunately the fruit was not ripe so it was not edible. When I called them about it they were very apologetic and sent me a delicious box of 12 chocolate dipped strawberries to make up for it. Awesome customer service.

Fantastic service and quality during Covid-19 times! Curb side pick up was great!

Idk why there are so many horrible reviews for this place. My boyfriend surprised me today on Valentines day with a chocolate strawberry bouquet with a teddy bear! Amazingly decorated and so fresh and juicy. Never had chocolate strawberries before. This was my first experience with edible Arrangements and wont be my last. So yummy and beautifully done

I live in Toronto and called this location up to do a deliveryforr my nephew in Edmonton. Katia was super helpful, made great suggestions and kept me on budget. The custom order was perfect, delivery was on time and the look on my nephews face? Priceless! It was a wonderful experience and Id definitely use their services again.

Worst customer Service ever. Make sure confirm ur order And delivery before pay. After payment they start there stories about delivery things u even cant imagine those excuses. I Dont recomend this place anymore. Be careful when Go this location.

10 out of 10 for fruit being exceptionally fresh for a winter month (Feb 14). Arrangement was beautiful. Friendly service. Will go back again!

Gateway Blvd terrible experience never get my service again. And a very rude manager, who hangs up on you. Not very professional. and all she can say, we’re they happy with there stuff. 😡 I’m not happy, I purchased a balloon bouquet, a celebration bouquet, turtle pie treats as well as a card. That you put a person’s name in it. This was for my Uncle a little something, on his retirement. I found out that when they delivered this to them, they didn’t know who it was from. So who sends a card with no name, Gateway Blvd does they had my name. They didn’t put my name on the card. The information said to Uncle Ken Congratulations 🎉🪅 on your retirement, it’s about time. Love ❤️ Donna

Their product itself, I would give 4 stars. Their customer service/quality control is a 0-1. Delivery status update delays, missing items in order, and staff that are just overworked and underpaid so they dont give a hoot.

I called as I was in the road with no idea what I wanted. I forget the staff members name but she helped me decide on what arrangement best fit my needs. And she had it put together before I arrived. Very friendly on phone and in person.If operator sees this it was on Saturday Jun06, she definitely deserves some appreciation from the service I got!

Not impressed with the delivery service at all. Purchased a very pricey bouquet of fruit for a friends special birthday. The fruit was left at the door step at 3 pm while my friend wasn’t home, she did not receive any phone call even though I left 2 phones numbers for them to call. If I didn’t call to wish my friend a Happy Birthday 5 hours later the fruit arrangement wouldn’t of been found. Just happy it was still there on her porch and no animals got into it. But the fruit was not up to quality at this time and was starting to go bad. So disappointing!

I just want to give a shout out to Katia for the great customer service!Who ever hired and trained her did a great job and looks like a genius!

Ordered for my mother in laws birthday. Delivered to address but she was not home at the time (only gone for about a half hour) The delivery person placed the arrangement on the front step right in direct sun (plenty of shady areas on her deck to place it) When my mother in law got home and found her arrangement all the chocolate items were melted. Quite disappointing for the $ value spent.

Great customer service by Alana at this location this morning. Thank you so much for being flexible and following up multiple times to fulfill the order to my satisfaction. Im a returning customer at this location and will definitely be returning again.

I ordered an arrangement for my wife and scheduled it to be delivered to her work on Valentines Day. When I called to check on the order I was told they were very busy and wouldn’t get it to her before the end of her work day. I offered to stop and pick it up between 5 & 5:30pm on my way home, I was told it wouldn’t be ready by then but they would deliver it to our home (Perfect) I thought, I received a call a half hour later informing me it would be between 9&9:30pm and that the owner would deliver it, I again said I didn’t mines picking it up but was assured it would be delivered. The last time I checked my phone for the time while I waited at home for my wife’s gift was midnight. No email, text message or phone call with an explanation or apology. If there were an option for negative stars I would offer that here.

I placed a last minute order on a Good Friday for delivery on Easter Sunday but chose the wrong date. I called Edible Arrangements Gateway Edmonton to advise of my mistake and spoke with Kory. He assured me there was no problem changing the date and did so immediately.Saturday morning I realized I had also given the wrong street name. It had been one of those day😩. So phoned again, spoke with Kory. He was very understanding and made the correction. I was so pleased with the Excellent customer service I received. Thank you so much Kory(?)D Patterson

The staff is friendly, good quality products. Easy to order online and the store was quick to confirm my customization request.With the products the provide you can brighten someones day and feed them, which to me is much better than a flower arrangement. They also have something for almost every budget

Just tried them out. Placed my order for V day a week in advance. Thought it was all good and it would be a nice surprise for my lady when it gets to her. Found out later that the delivery person did not even attempt to find my townhouse when she got there. Tried to call me and when i didnt answer (i was driving) she skipped me and went to the next place. I call back later now that i am home and says i have to wait 45 min to an hour before she comes back. When she does make it back she wants me to come out of the complex and meet her even after i gave her simple instructions to get here. Im pissed that the delivery person ruined my surprise and Im attempting to get a refund of my delivery fee.

Ordering online was fast and easy. I loved the different selections and options. I chose to have my order delivered but I could have picked it up if I wanted. Thats a nice option. It was a total hit! I will definitely order again.

So for Valentines day this year I decided to order my girlfriend some chocolate covered strawberries from edible arrangements since I work out of town. Just got called by the Southside location to be informed that theyre no longer going to be filling my order today. They waited until 7:30pm to tell me! So long story short, Valentines day is ruined for us. I expected better service after shelling out $100 for a few strawberries and a stuffed teddy bear. Very disappointed.

Fresh and fast! Professional and great customer service. So happy with the fruit bouquet I got for a friend love the rewards program also.

I have order online twice from this location, both being deliveries. Not only are the staff kind, courteous, polite and professional but the service and quality of what they create and produce is excellent. Their fruit is fresh and delicious in all the ways it should be and if you crave sweeter, chocolate covered strawberries and pineapple have you covered. Add-ons to your arrangements like balloons, edible numbers and even teddy bears will add a personal touch. Its a great place, with a great idea, doing a great thing well!

This location was awesome. I ordered an arrangement for a co-worker and the staff member was helpful to find what I was looking for in the price range. She went out of her way to apply a coupon I want aware of. Will be back to order from here in the future

Wonderful experience, very accommodating when I had to change the date of my order. Recipients were thrilled with the quality of the fruit. I was thrilled with the efficiency in the delivery. I have made a few peoples day by ordering one of these healthy arrangements with just enough chocolate to make you feel you are cheating a little :)

Very easy to order from website, and got my order to my family well before noon! Thank you!!!! I definitely will be ordering again soon from them!

These guys deliver its incredible!!!!

Great product- fresh and pretty! Great delivery service.

PROBLEM FIXED - Justin called and advised the situation, agreed the communication was...not to par, however its now been resolved.------------Not sure how to start. The 1st week of Dec/19 I placed an order to be delivered on the 20th of Dec to a business customer. Transaction at that point was fine. Got an email on the 20th stating undelivered. I called my customer and they WERE open (shared business center on Parsons), but was told by this provider the doors were locked so what time did they try to deliver??? Answer is unknown...

I was here to pickup my free 12 piece edible arrangements box for my bday. Ashleigh and Alannah were extremely helpful and very good customer service. They made my oder ready for pickup in less than 30 minutes of my phone order. The fruit arrangement box had great presentation and my friends enjoyed it with me. I will definitely order from here again.

Very satisfied with my order from this location. Went in same day and ordered and picked up only a few hours later! Staff was extremely helpful & friendly!

Those chocolate covered banana pieces are so good - wow! Really have to try their smoothies too. Very convenient location, and the staff are all friendly and helpful. Thanks again!

The employees are amazing and Im really happy with the product.

Can I give a 0 star? Could not find the address and accused me of having the WRONG address? None the less when I called in the evening, they have told me they made two attempts but no phone call to me? or the receiver? They made the Third attempt after I complained and got an answer at the door saying the receiver does not live here anymore. THEY STILL FAILED TO CALL ME to notify me. Ruined my Valentines and wasted my money. I called the next day to ask what happened, they accused me of wrong address again and hung up on me!!! SUCH A HORRIBLE CUSTOMER SERVICE. What is going to happen to my order and my money??

Honestly kind, friendly and patient customer service..Options to customize with or without chokolate... I never asked if I could choose the fruits... maybe it is awailable.Prompt notice on delivery.Prices are acceptable considering it has to include labor and other expenses.I highly recommend it.

Loved the quality of fruit in the order and the chocolate coating I received. It was a great gift to give.

In an oversight they sent my client a happy birthday balloon arrangement on Dec 24th. The receipt is blatantly for a holiday arrangement with merry Christmas balloons and cost $183 so you would think that one would notice that kind of thing. I was credited for the balloons. I naturally insisted they send my client an apology for sending the wrong gift. I could not recommend this particular location to anyone and will not be buying from them again.

The order was ready on time, the arrangement was perfect and my wife and kids loved it . I ended up ordering for all our stores for valentines

Terrible service and delivery! Wont ever order from here again!!!!

Helpful and friendly staff. They helped me pick the perfect arrangement. The arrangement was delivered on time and delicious!

This place is our go to for birthdays, staff incentives and just to make someone feel special. The staff are friendly and tentative. Our orders always arrive on time and no issues.

Great Gifts, and a great way to treat yourself. their products are beautiful and delicious

Great service, friendly environment. Highly recommend their chocolate covered bananas

Very beautiful arrangements. Delivery was free, and same day!

Personable, accommodating, courteous, prompt service. I deal with them through long distance and the result is always perfect.

Love their fruit shake. Fresh.

Really disappointed. Stopped in this afternoon (June 28) shortly after 3 p.m. to get a lemonade and even though the door was unlocked, the signs inside were turned off. Someone finally came out of the back. When I mentioned that the signs were turned off, she said We closed 10 minutes ago. I said that the door was still open, she said :Were cleaning. So I said, Well, if youre cleaning, I wont bother you and walked out. I just checked the website for this location and their hours on Sunday are posted as 10 a.m. to 5 p.m.If youre closing early, lock your doors.

Good present just does not last long enough to really enjoy it.

I paid $6.00 for a 2 and an 8 (the 2 was broken) the #s were very small. Although the arrangement looked different then online it was acceptable. I ordered a trio of balloons. 2 were the same and one was partially deflated...... disappointed for the money I spent!

Good service, well stocked. small shop, well lit and clean and friendly.

They were really helpful.

A hidden jewel, off gateway north..very polite

Dont use this location. They botched a delivery and my personal attempt to pick up a bereavement arrangement that a good friend wanted to have sent to me today. My encounter today with the woman in store and over the phone led me to cancel the arrangement altogether. An unfortunate experience.

Always a fresh tasty product, nice for special occasions.

Helpful staff and great product.

Yum. Great service a+

Fresh fruit good smoothies

Great service

Amazing and so yummy

Really disappointed with the service. The arrangement was never delivered on time. Had to cancel it.

Good people