Outstanding service by very considerate, caring and knowledgeable people.Drewry, Chelsie and Theresa just to name a few have taken excellent care of me.I could not be happier with the technology available as well.
Ive had my Beltone hearing aids for 2 years now, and Beltone is Wonderful! They are so easy to work with, and the product is great. I would highly recommend!
Our experience at the Beltone office on Battlefield Blvd was awesome. Drewry Tatterson assisted my husband John in receiving the correct hearing aids to accommodate his hearing loss even though we had been sold another product at the Elizabeth City office. Drewry was attentive, kind, and caring. I highly recommend this practice and we also thank Chelsea for being flexible with us to schedule our appointments.
Thank you to the great team at Beltone Battlefield. Drewry Tatterson, Theresa and Chelsea are amazing. I would highly recommend Drewry and her team. I am very happy with my hearing aids and the wonderful customer service.
Always there as a helping hand when I need them. Cheerful and anxious to help.
The ladies here are awesome. ALWAYS very helpful. Pleasant kind and a pleasure to deal with. Drewry has been a God send with helping get the right hearing aids and getting everything setup 🥰😘. Thank you so very much
Theresa was my hero when I brought in my hearing aids that needed attention. She quickly figured out the problem and gave me a replacement set while mine are being repaired. She solved the problem efficiently and easily. Theresa provided outstanding customer service.
The BELTONE staff are wonderful! They are careful to help me with any issues I have and that includes finances. They are always ready to explain all things hearing with me. Love this office!
I called Beltone in Chesapeake, VA and Drewry went out of her way to get me my hearing aids replacement’s as my puppy chewed them . A big thanks to her and all she does .
The employees were very friendly and helpful. Recommended to go to wonderful place for hearing aids and evaluation in Beltone Battlefield.
Always helpful and kind. Provide answer to your concern about your hearing aids. I strongly recommend this location at Battlefield Blvd. You will not regret dealing with the staff.
Everything is good! I like my new hearing aids. Dreary, Theresa, and Chelsea are great!
I just went in to see about getting an appointment and walked out being able to hear with my new hearing aids. They explained everything to me and was super nice. I also got a huge discount. I would recommend them to anyone who has a hearing problem. I wish I had gone sooner.
Quality products, but more important -- fantastic service. Becca Grohler is relentlessly helpful, cheerful and personable. She and Michael Lee and their crew went above and beyond to squeeze me in to their busy day and take care of me, from removing Legos from my ear to letting me test-drive a new pair of aids. Very grateful and highly recommend these good folks.
All the staff here are always cheerful and eager to help. The technician, Theresa, not only programs hearing aids, but goes the extra mile to make the experience wonderful! She even shares her diamond pen collection! ☺️
Friendly and courteous staff. Always professional and helpful. They go the extra mile to answer your questions.
Highly recommend this company and this particular location! They are extremely attentive to your needs and go above and beyond making sure you are happy with your hearing aids! They took great care of my 88 year old father and helping him get the best product to suit him! Dr. Drewery and her staff are outstanding!
I loved the customer service I received. They were prompt and friendly. But most of all, I loved the frankness and honesty Drewry Tatterson, the Licensed Hearing Instrumental Specialist gave. She considered my needs above her profit. Thats rare, few and far between. I will go back there for my hearing needs and recommend that you give them a try.
Dreary Tatterson was very Friendly, Easy to talk to and Explain what I was experiencing. I will refer her to anybody having hearing difficulties.
The staff was very helpful and courteous. I would recommend this location. Drewry Tatterson LHIS was very polite and explained well.
Had a great visit to get domes. Also had the operation buttons changed up to better fit my lifestyle. As always the staff as well as Josh are extremely helpful to ensure I’m happy with my hearing aids.
Theresa does whatever she can to make everyone hear better and leave a smile on their faces!
Teresas review. You are worthy of this outstanding rating for your service and dedication.
Just went through a thorough hearing test conducted by Theresa. She was professional, friendly and patient with me as we went through it. She went out of her way to assist me in setting up the Beltone App on my phone. In the end, both my phone and hearing aids are working marvelously. All Hail Queen Theresa.
My name is Linda Fields and I recently received my hearing aids from Beltone Chesapeake Virginia. Overall it was a very pleasant experience, very friendly and knowledgeable staff, and their office is comfortable and homey looking. When I left I was very pleased with everything and just wanted to say Thank you again to Drewry Tatterson and her staff!!
Very professional and attentive. patient and thorough explaining the testing and follow up processes. We fell like family as part of their team.
I’ve had hearing loss for years & no one could ever figure out why because on the normal hearing chart I look just fine but Dr. Rebecca Grohler looked further into my tests & referred my out to an ENT to look further into it. The office staff is so sweet & I highly recommend them!
Always service with a smile! That Theresa M. was great! 2 thumbs wayyyy up!!!
I staff and Drewry are very friendly, knowledgeable and professional. All are there to help their patients hear the best they can. I really enjoy my appointments with Beltone. The best thing is that if you need something, even if you don’t have an appointment, they take care of you.
No pressure, very. Helpful
Very professional and helpful review and check up. Staff was courteous and well informed.
I had a very positive interview herewith their Technician - Drewry Tatterson. She was genuinely kind and helpful as well as very knowledgeable
Theresa is super sweet and helpful. Its hard to leave with anything but a smile on my face.
Theresa was very professional and very informative. She cleaned my mother-nlaws hearing aids & gave her new batteries. It was a very pleasant experience
I was at Belltone today . It was a great visit. Drewery did the best hearing evaluation I have ever had. All the girls there were wonderful. I look forward to getting my hearing aid in a couple of weeks . I am so happy
I ALWAYS ALWAYS ALWAYS HAVE A FABULOUS EXPERIENCE WHEN VISITING BELTONE! They offer free hearing tests!!! AND the staff is always smiling and happy to help! Love my Battlefield Beltone family! Thank you for all you do!
My husband has had hearing aids with Beltone for 5+ years now and we couldnt be more pleased. Any time that he has an issue they will bring him in immediately and make sure that everything is working perfectly with his hearing aids. Drewry Tatterson and her crew are absolutely professional and always helpful. Thank you to her and all of her assistants.
Great customer service and concern from all personnel. Would recommend to anyone needing hearing hep.
Loved the new hearing aids. The customer service was outstanding. Went through everything and answered all my questions. Already enjoying the streaming aspect. Sound quality is fantastic.
I was worried that my hearing was getting worse as I’ve been having trouble hearing folks. Turns out that they are just mumblers...A+ hearing! Thank you so much to Theresa who was so kind, friendly and knowledgeable!
Having researched several brands of hearing aids including the insurance coverage each company provided, there was only one place to go ..Beltone! Certainly made the right choice and the service is also outstanding. They adhere to Covid restrictions as well. DrewryTatterson is so knowledgeable and experienced and was patient with me regarding my questions. I cannot sing the praises enough for the experience and I also cannot tell you what a difference in the quality of my 87 years is like. If you or a family member or friend is thinking of where to go for hearing aids, run, don’t walk to Beltone!,!,
I bought hearing aids from the Battlefield office over 4 years ago.All staff are exceptional in their assigned duties, very friendly and polite. They are always on schedule and I have never had to wait when I arrive for an appointment. Becca is a real gem, very talented and supervises the work at multiple office locations in the area. I highly recommend this office to friends and relatives.
Theresa was very professional and sweet! Great team over in Chesapeake!
Staff Ladies are always very friendly and ready to help. Most visits for service only take 10 minutes and dont last more than 15 minutes for those in a hurry. They do a great job! Hear Hear!
I have been a customer around 6 years now and can’t find a negative thing to say about this business and staff. 5 stars all around. The first morning after getting my hearing aids and wearing them outside to get the paper I was amazed. I couldn’t believe all the birds chirping and singing. It was a sound that I hadn’t heard in years. If any of my neighbors had been looking out their windows they probably thought I’d lost my mind. I just stood there looking around. What a great sound, that had been lost to me. Drewry Tatterson is one of the main reasons that this store receives the 5 star review. She genuinely cares about giving her customers the best service and all around experience.
Great customer service and patience. Testing was easy and straightforward. The results...Heard clear voice in my left ear for the first time in 5-6 years, Bought a tear to my eyes. Amazing!!!! Thank you
Very helpful. Pleasant and caring staff.
Thank you!!!For days I’v to find Igor words to put in this thank you note to staff at the Beltone’s Chespeake office.The customer service is/was so compassionate, warm and professional.For years no other hearing provider they care and not just quite me with aid for the moment. I have been broken, physically, mentally Nd definitely emotionally. To have someone to shown concerns, fairness, justice, caring, understanding willing to go that extra mile to help me boost my inners/outer feeling to give back my self esteem which I totally lost.The qualities of compassion shown by you was and is full of kindness,patience and perseverance to help.By not hearing I lost self esteem, more depress, easier frustrated, embarrassed about not hearing/not understanding. For years I have been isolating myself from things, people and place to keep my feelings from being hurt.It have been beyond frustrating trying to hear on phone, understand instructions and constantly saying sorry I am hearing impaired please repeat what you said, I don’t understand, etc. some people are rude, very short with you, take deep breath, say there isn’t other around to help, get louder which that is not what I need but to speak slower, many just don’t care and I get hung up on a lots.As the loaner was being program I watch the facial expression and the hopes of it work. No body but God put you in charge of lifting my head.When I put on the loaner aids- I stepped into another world. I came out of this deep isolated tunnel into a beautiful surroundings of sounds and clarify. No more pretend I understood or ask what they say.The tears I have now are tears of joys. This weekend I have been able to watch tv with family, talk on phone with family/friends, listen to on line church services and interact in family conversations more.There isn’t enough words or enough money to explain my happiness with the loaner aids. I has given up but now my prayers of hearing are being are being answer.My life is differ because of you at the Chespeake office.Thank you, thank you for going that extra mile for meBettie Cook
I really can’t say enough about the staff at Beltone n battlefield especially Drewry Tatterson. Every one is right there for your needs! My hearing aids increased my quality of life by ten fold!. The blue tooth is out of this world, I can listen to my radio, music and the phone through my hearing aids, love it! ps. You can’t get any of this at the drug store!
The best place I have ever worked! Everyone is so sweet and works together as a team!
All the staff are so friendly and helpful. Always feel that my needs are their primary focus.
Theresa gave good service
All of the girls at this location were so incredibly helpful. Chelsea & Theresa at the front desk went out of their way to help. Drewry Tatterson is incredibly knowledgeable and professional.
I highly recommend Beltone on Battlefield Boulevard. I have been a customer of theirs for about 5 years now and have always been treated so special. Drewry Totterson is so nice to work with and always makes my hearing aid work so well. I am just so satisfied with the team at Beltone Battlefield that I will always go there for my hearing problems.
My husband Mabry Hester had a great experience with Drewry Tatterson at Beltone N. Battlefield Blvd, Chesapeake. She was extremely knowledgeable and had great customer service, which is hard to come by these days. Would recommend her highly.
The staff was informative and courteous.
I felt like family as soon as I walked in the door. Everyone was so friendly. They dont rush you but I was in and out in about 10 minutes. I would recommend Beltane my friends and family.
Excellent service whenever I go in for my checkups. Very caring to ensure I am getting the best possible adjustments when needed.
All I can say is WOW!!!! The staff never made me feel uncomfortable or embarrassed about my poor hearing. I cant believe how nice and pleasant the staff was,they even got me a cup of coffee . Thank you Becca and staff for allowing me to hear again. 👂 🙉 👂 🙉 👂 🙉
Theresa and Chelsea were great and always treat everyone nice and with warn smiles!
My hearing test at the Beltone location on North Battlefield Blvd, in Chesapeake, VA, was, overall, a satisfactory experience and informative. The staff were very professional and accommodating. However, I found the environment to pose significant distractions which, I feel, diminished the experience and affected the general outcome of my hearing test. Noises in the building, such as people talking or laughing very loudly in the lobby, coupled with constant changes in the ambient room tone (air conditioner compressor/fan randomly turning on and off nearby, etc.), proved to be very distracting to me. The testing duties were handed off from one employee to another in the middle of my test, with the first tester leaving the room, then reappearing moments later, making extraneous noises as he left and subsequently re-entered the room (the door is directly in front of the test booth). This distraction did not enhance my hearing and concentration. Consequently, while it was determined that my hearing was, overall, very satisfactory, Im not convinced that this is the ideal location and environment to undergo such an important health test. But, then again, maybe Im just nitpicking a bit too much here? I would give this store benefit of the doubt and have a future test done here, just to be sure.
Having trouble with my left Hearing Aid, just stopped in and they cleaned and replaced a part and out in no time. The Manager and Employees are always so helpful and take good care of you with a smile on their face! Thanks Beltone !!
The staff are prefessional and efficient as they schedule entry to protect us from Covid-19. Drewry Tatterson, LHIS will ensure that you get the Beltone difference that meets your needs and lifestyle
Beltone is a world class organization. They are always so helpful, and make feel you feel at home. I highly recommend buying your hearing aids from Beltone.
I was very pleased with the staff they were very friendly and helpful.they i enjoy going there. Drewry Tatterson LHIS was very profesional and got me the right hearing aids. for what i needed.
As an employee, i can say that Ive never worked with nicer people and Ive never met people who care as much as they do. Everyone works tirelessly to make sure every one walks away happy and hearing!
Beltone has gone above and beyond to meet with me every 3 months or sooner if need be. Any concerns have been addressed as they’ve come up. The staff is very friendly. They even offer coffee tea, or water with cookies available. 😋🦻🦻❤️
Great experience! Great people, Great product.
Got the information I needed in a very short period of time.
They are always friendly and willing to help. They take good care of my Mother in Law’s hearing aids.
As usual, nothing but super outstanding service. Beltone should be proud of those at the Chesapeake office.
Very quiet and pleasant every time I come in
Knowledgeable, very friendly alwaya
Excellent service
Theres not enough adjectives to describe how happy I was with the entire experience. they helped an old veteran out, Beca and the entire staff deserve medals for their kindess and professionalism. I will highly recommend to anyone who asks and thats something I dont do normally. They kept my privacy and dignity intact. Thank you from the bottom of my heart.Retired CPO USN.
Best experience ever!!! Theresa was beyond helpful!!!!!
Very helpful staff.
Friendly and helpful!
Nice clean place, very expense
Ms Drewry Tatterson is always there for me. Her concern with my hearing needs is always outstanding. Every appointment I have with this center is always pleasant, the staff are very kind and helpful and all your concern are address accordingly with clear explanation. I commend this center a well deserve BZ.