user
sweetFrog Premium Frozen Yogurt
11932 Iron Bridge Rd, Chester, VA 23831, United States
Appearance
sweetFrog Premium Frozen Yogurt
Comments
Jo
Review №1

Friendly staff, not busy and great frozen yogurt. Good Sunday afternoon taking the hot rod out!

Tr
Review №2

Love the place and the ice cream. Customer service is awesome too!

Ac
Review №3

I ALWAYS love coming in here to get some super sweet and cold frozen yogurt!!!

Sa
Review №4

Friendly staff! lots of toppings to choose from, very clean and in a nice shopping center, kids loved it! even saw some geese there 💙🤣

mi
Review №5

Froyo was great but staff were a little underwhelming

Mo
Review №6

I love this place.... its bright and clean... plus the staff is friendly

Le
Review №7

I love the way were you can pick your own size and fill your cup yourself I loaded up a little and it was very delicious The guy behind the counter was extremely nice asked us our day I was expecting a grunting employee but no I will be back Thank you! 😄

Bo
Review №8

Clean, friendly, great choices of yogurt & toppings.

Jo
Review №9

Great, friendly service. Very clean facility!

Va
Review №10

The same was very misleading. Advertising $4 to fill up a 12oz cup. Never stated there was a limit of 1 cup. So when we get to the register, our total was almost $20. Had we have known we were paying like $12 Extra, we would not have gone. Be more specific when advertising a sale. Wont be back any time soon.

Bi
Review №11

Very delicious ice cream and very friendly service

Ja
Review №12

Awesome as always. Due to Covid-19 the employee has to add the toppings for you but to me thats a win I like being waited on 😅. Seriously though the service is great and the ice cream is amazing.

Ca
Review №13

This group of ours was offered a bribe of Sweet Frog for participating willingly in an event. It took a while but we finally got all of them together yesterday. There were so many of them and so many choices that it was hard to keep track of what they got but it was all thoroughly enjoyed! Sweet Frog has an excellent concept but I think they need to move back towards labeling the toppings because it was hard to tell what was what in some cases. Also, double check signage. It was open 12-5pm, not 5pm-12pm. Thats a long day.

Ca
Review №14

Sweet Frogs was awesome have different toppings and flavors of yogurt ice cream out of this world will recommend more people to come

Ka
Review №15

My 4 year old granddaughter and I went for her favorite ice cream and everything was good and the dining area was nice and clean. We had a great time there!

Ly
Review №16

Great as always. Even though they took away my favorite bandanna flavor and replaced it with egg noggin for the holidays. We go every week. Its an after gymnastics family tradition. But it was 28 degrees tonight when we left. Think its time to switch to hot chocolate until Spring.

De
Review №17

Great place for dessert

ma
Review №18

Kids enjoyed the selection. Seems clean even in the bathroom. Just wish they had keto options (full fat).

La
Review №19

Nice clean and quiet place. The kids and i had a great experience.

Do
Review №20

Its a franchise frozen yogurt place. Their prices are pretty decent. Youre charged by the weight of what you purchase. This location has a cool staff and its never really crowded from my experiences when Ive been.

Br
Review №21

Best frozen yogurt around. They occasionally have ices. Flavors change regularly but I always find a treat combination, last visit was mint and chocolate. They have a large selection of toppings if you like. You pay by the ounce and the price is right.

An
Review №22

Not a huge variety like it use to be

ec
Review №23

A variety of great flavors. Laid back relaxing atmosphere. Love taking my wife and daughter here. Healthier alternative to ice cream unless of course you load up on toppings lol.

Ty
Review №24

Fresh frozen yogurt with great flavor variety. Toppings are myriad and very fresh. Staff was courteous and provided a 10% military discount. Excellent choice for dessert.

Me
Review №25

I loved the many choices of non-dairy frozen desserts for anyone who cannot find great non-dairy frozen desserts while out shopping.

Ed
Review №26

I went to get the, buy one get one free, yogurt on Feb. 6 2017 and was told that this deal only applies to customers that are in the loyalty program. I would have to inter my number to see if l would get deal. I am not in the program and could not get the deal. The frozen yogurt was very good, but I had to pay full price. Looks like a bat and swith scheme to me.

TC
Review №27

Good flavors but they are way too expensive. Half of the time the kids never eat it all. Customer service was at an all time low. Nothing makes you feel welcomed.

Mi
Review №28

The employees were very nice. Obviously the place is under new ownership. But for 6 small cups of yogurt where everyone went fairly conservative with regards to size, it was $30. Its just too much compared to what you can get elsewhere.

Wi
Review №29

It was good adding all the different fruits make u feel good about eating it

Tr
Review №30

Anything that makes my daughter happy I love it

Pe
Review №31

The usual. Stellar treats and a decent price. This time, the franchise owner hooked us up with a free coupon despite us not even having the coupon. It is why we always come to this location

Da
Review №32

Friendly staff would be nice. The gentleman didnt even look at my child when he said hi.

Ja
Review №33

Not bad. Sweet Frogs, in general, have friendly staff and this one was no different. I went during a down time (winter, and early in the day), so I was their only customer. I got a $1 coupon after my purchase was complete, but theres another location closer to home. Im not the biggest fan of frozen yogurt, but their selection of toppings makes up for it (and then some).

Mi
Review №34

Very dirty. Just an all around unpleasant experience for my daughter and me.

Ka
Review №35

Very clean good froyo decent prices. I absolutely love the weekly texts letting me know about great deals. I always make a cheesecake mix and its delicious.

Ma
Review №36

Kids loved it! They love the toppings and of course the soft serve frozen yogurt. Pay by weight, so you can go for broke or be conservative...my daughter went all out. It was worth it!!

Ka
Review №37

I absolutely love them, theyre clean and super friendly, I put the wrong topping on my yogurt asked If I could switch it and the Manager brought me out a whole cup of what I wanted. They r very clean I sat in the parking lot talking to a friend and literally watched them wipe down the garbage cans and outside seats theyre awesome. Im guessing shes the manager but after they cleaned the place spic and span for over an hour all the workers came out and were hugging the same lady who brought me the whole cup of cake it literally brought tears to my eyes I wanted to go and hug too, I really love the Chester location, if they continue to operate that way they will continental to be blessed.

pu
Review №38

We enjoy this place. The personal are always very friendly and the store is very clean.

Ed
Review №39

They dont have a lot of options like they used to have but, the frozen yogurt still taste great and the prices are cheap.

Th
Review №40

Good customer service, great ice cream, horrible music.

Ru
Review №41

Amazing product. Good staff. Ok value. Best frozen yogurt in town.

Th
Review №42

Its okay. It ends up costing a lot. They didnt have a good variety of berries for topping when I went after Christmas. The guy working there was not the friendliest and his accent was not the easiest to understand. I misheard how much he said I owed. The customer after me also asked him how much after he said it once.

Ka
Review №43

The New York Cheesecake with Strawberry yogurt is soooooo good! The staff is always courteous and welcoming. The yogurt is great and the toppings are plentiful!

Sh
Review №44

If I could give no stars I would!! The one off Ironbridge road is the one Im rating. The staff are extremely rude, anytime sweet frog runs a special and you go they never honor it!! They also give you an issue using military. Tonight I even called before going and they said they were participating in the special I called about got here went to check out and again they say theyre not doing it. Im done with sweet frog and wont be going back. For the prices they now charge I can go somewhere a lot better!!

Ma
Review №45

Love the cotton candy. Always great

Ca
Review №46

New flavored of frozen yogert every other week . In Chester va,

Er
Review №47

Thanks for a late night treat!

ni
Review №48

Yum! Friendly staff, yummy dessert. Always clean and bright.

Ad
Review №49

Yogurt was good. Had to sit outside due to the store AC being out of service.

Je
Review №50

Arrived less than an hour after the opened. The place was a mess, the floor and tables filthy. The toppings were old and mostly empty. The bathrooms were a mess. Looked like they had a rave before opening.

JO
Review №51

Awesome we love it and my kids too

El
Review №52

Website says open til 10pm on Saturday. Went at 930pm and they were closed.

Pa
Review №53

Great took my great granddaughter before her dad picked her up

Lu
Review №54

The grandkids enjoy it. If you like frozen yogurt with candy toppings. Its a bit pricey, but kids enjoy outting the toppings on.

He
Review №55

Its a nice and quiet place to go to. The people are nice and friendly.

Ba
Review №56

The frozen yogurt is delicious!

Ch
Review №57

We love our sweet frog. Hard not to get carried away with the toppings.

Ol
Review №58

Friendly customers tasty treats to share with family and friends you will not be dissapointed.

gi
Review №59

Very clean and they have a variety of flavors

Bo
Review №60

Late opening, otherwise excellent product and Service.

Pl
Review №61

Cashier was rude I spent a lot of money I didn’t appreciate commentary from the dude

Kr
Review №62

My kids and I love this place. Clean and friendly!

Ge
Review №63

Good dessert, air conditioning was out last visit thats why a 4

Ne
Review №64

Good variety of yogurt, ice cream and non dairy items.

Di
Review №65

Great staff, nice clean friendly place to take my grandchildren for a quick treat!

En
Review №66

Love this place. Small but worth the money

Ch
Review №67

Good options and great taste

Br
Review №68

This location was clean with topping containers full! Will be back

Ch
Review №69

Great frozen yogurt for someone who doesnt eat it

Mi
Review №70

Good all the way around.

Ke
Review №71

Sweet frog is sweet frog...clean & nice kids working

Ti
Review №72

Great service

Je
Review №73

We love Sweet FROG!

En
Review №74

Okay for what it offers... Interesting but not consistent selection of flavours.

Te
Review №75

The cake batter frozen yogurt is amazing!

Li
Review №76

Usually friendly and upbeat staff. Everything is always full and doesnt appear to be old.

Ka
Review №77

Great frozen yogurt with a good selection

Tr
Review №78

2 stars is for the price. $0.62 per oz is ridiculous.

B
Review №79

Love it ! Be willing to splurge for a decent portion

Vi
Review №80

Love this place... Great flavors... Get employees...

Te
Review №81

Overly expensive! Medium with just chocolate sauce was $6.00 ridiculous.

Mi
Review №82

Was was called a photobomb after walking in the door for apperently interrupting the staff member trying to take pictures of her friends. Staff seemed more interested entertaining her friends than doing her job.

Lu
Review №83

Nice upscale yogurt and icecream place.

ev
Review №84

It was a little warm but loved the product

Le
Review №85

If I could, I would be giving this location zero stars. Before my visit to this sweetfrog, I called about a promation that the company was running, pokemon go discounts, when I arrived I stood in line for almost ten minutes as the lady running the register was unable to complete a transaction. That is besides the point, my review is on the fact when I finally was able to purchas my yogart I showed the lady my screen showing that I was on level 17 of the game (which would be50% off). The lady told me that they were not participating and faught me on the fact that I called before hand and the guy in the back told me other wise. Finally she said she would give us 10%. I settled for that. Once I walked outside and looked at the recipt, she never did not give me the 10%. This is NOT the first time this location has done something like this. I will NOT be goig back to this location ever again. They were so rude and unprofessional, no company should treat there customers in such away.

Th
Review №86

Always a sweet treat

su
Review №87

The new DOLE flavors are a must try!!! The store was clean and the staff was friendly.

Me
Review №88

Great frozen yogurt and toppings selections.

Ry
Review №89

Great place too go with the family

Cu
Review №90

Great for the kids

Me
Review №91

Always great customer service and the place is Super Clean!

Ja
Review №92

Always love this place

Ja
Review №93

Pretty expensive, but its pretty good.

Ma
Review №94

Got the mango & it was a great choice

Ta
Review №95

Excellent frozen yogurt with plenty of toppings

Ce
Review №96

Very good fro-yo

Ti
Review №97

Great selections though a bit expensive. Everything was clean, but very little space.

Pa
Review №98

My godson was very pleased.

80
Review №99

Hours found wrong on web site we drove all the way there and lights had been turned off your web site says your summer hours

Be
Review №100

Froyo how you want it...if your into it I guess.

Information
52 Photos
100 Comments
4.3 Rating
  • Address:11932 Iron Bridge Rd, Chester, VA 23831, United States
  • Site:http://sweetfrog.com/stores/35110
  • Phone:+1 804-715-4006
Categories
  • Frozen yogurt shop
  • Dessert shop
  • Ice cream shop
Working hours
  • Monday:12–9PM
  • Tuesday:12–9PM
  • Wednesday:12–9PM
  • Thursday:12–9PM
  • Friday:12–9:30PM
  • Saturday:12–9:30PM
  • Sunday:12–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations