Really good communication throughout the process. Chris and Mike were really nice and easy to work with. They really look at your car under a huge microscope and see little details I didn’t even see. Hopefully nothing happens to my car again but if it did I’ll def bring it back to them.
I was updated about the progress of my vehicle regularly. The staff was very professional and friendly. Definitely one of the best auto body shops I’ve been to and would recommend them to anyone. They did a great job!
B & L has been a great neighborhood business that just added another enormous building specifically for Engine Repairs across the street from its already large facility. Weve planned a 3000 mile trip, I brought my SUV in for a overhaul. Good thing I did! Jimmy found that the front end suspension control arms needs replacing. Along with an oil change, new air filter and we are good to go! I feel confident that my 10 year old truck is safe. Thank you B & L!
The paint job was good. I wasn’t told that the front grill had not been replaced because they received the wrong part from the dealer until I went to pick the car up. They told me the part would arrive in a week and that I’d have to bring the car back.
I was referred to B&L last year and have come back many times for all my repairs. I especially appreciate how they come up with a plan with respect to my individual needs and budget! Like I was mostly concerned with safety and couldnt really afford style at the time, but they came up with a win-win solution so I could have both. Sometimes it took awhile but totally worth it because they take the time to find quality parts with respect to your budget. The girls in the office are wonderful, too!
The place is always clean. Good service. People are friendly. Happy environment. Thanks to Mr Fred Schroeder who was handling well the situation, informing me about work on my car and its timing. Very professional if not the best. Good communicator. I am satisfy. Also ms Diamont Steward, (the front desk) skillful, good service, professional.
Amazing customer service, highly transparent and honest. Went in to get my steering wheel system checked out as it was occasionally getting really stiff. Jim kept me up to date on what they were planning on doing and always asked if they should proceed before doing anything so that you don’t get surprised with a being charged for a bunch of random things. Those at the front were also very friendly and welcoming(thanks Diamond!). Would recommend them in a blink of an eye.
At a time when most of us are in stress… spending money on car repairs… this company and the people involved make it so much more comfortable. They have a helpful and cheerful attitude and offer suggestions for things one might not even think about. Thank you especially to Janet. And to the rest of you, thanks for being there!
This was the best car repair service I’ve ever had. Top notch from beginning to end. This was a car accident issue and they handled everything from the start. Everyone, diamond and nick, especially took phenomenal care of my service. I highly recommend to anyone and will always use b&l in the future.
After dealing with a fender bender on my way to work, I was overwhelmed with the process of finding a place to repair the damage done to my Subaru. My fiancés friend from work highly recommended B&L so I decided to give them a try. Chris was my main point of contact and he was incredibly communicative, efficient, and helpful! Chris and B&L made a not-so-fun experience significantly better and my Subaru looks good as new!
This place was awesome. Had to file through someone else’s insurance for a minor fender bender. Quick, quality job. Props to Chris for the excellent communication as well.
Its not often that you find a auto shop that cater to the personal needs of their customers and do an outstanding job on a car. I have been trusting this business for over 8 yrs. Great customer service from every employee Ive come in contact with. Thanks to front office staff Diamond, body shop lead Roddis and estimator Daniel, my car is better than before I brought it in. Highly recommend B & L Automotive!!!
The quality of work is excellent. Roddis Hopkins kept me informed through each stage my car was in. He reassured me the car will be taken care of. And it was. My Mercedes has a special paint and matched exactly. B&L is extremely busy but worth the wait.Thank you Roddis and the rest of your team!
Customer service exceeded expectations!They understood I needed the repairs/ replacement after an accident, as I use the truck for work 7 days a week right now. Highly recommend! If you need any thing done related to your vehicles, you found the right place at B & L
Car was there for about 40 days. Had to go back numerous times for body work not done right. First they lost my front plate. Then upon pickup my bumper and fender liner werent bolted on. The second time the chrome molding on the door wasnt attached. The third time the caulking on the inside of the fender wasnt redone so there was openings in the metal. They offered to detail my car and whoever they have polishing cars should not be near a polisher. My car looks like a hologram from all the swirl they left behind. You can also see a lump on the door where the body filler begins. Overall I regret taking my car there and nothing done was the gold standard they claim.
Fred was awesome and kept me informed the whole time. 2021 parts are not easy to come by so it took a but longer to get my car back after an accident...but he made sure to keep me updated through the process. My car looked just as it did before the accident! When I got there to pick it up, all of the front desk staff were friendly and so was fred.This business is so efficient! I used them as a referral fro. My boyfriend who also had body work done and also had a great experience.
They replaced my hood, which was a distinctive color, and gave me a free tail light cover because mine was broken. All within a week! Thanks!
Love doing buisness with them even though its when my car is damaged. Loyal customer of over 15 years. Always excellent work.Gino knows how to service his Patrons in difficult times. Always treat the customers Right.
Will come back for sure! Team was speedy, super communicative and very professional.
The team was incredibly professional, provided the highest quality work, and were communicative throughout the process. Highly recommend!
Great service. After getting into an accident, my car was damaged both in the rear and front. They handled everything with the insurance company to car rental to the repairs. And my car looks brand new. 😊
I enjoyed possibly the most positive experience imaginable post fender-bender from my first phone call to driving away in my car that looked new again! I suffered some body damage upon my beloved MKZ and even worse, it was MY fault. I would be paying the entirety out of pocket myself. Not only was the necessary work done UNDER my meager budget but rather than quote one price to do everything above and beyond as an only choice, I was given options allowing me to save considerable money. Not that I would go driving into trees on purpose just to enjoy stellar customer service like this again but.... I STRONGLY recommend B&L if youre shopping body repair. Super clean, hygienic, Covid-safe, and friendly shop on top of it all!
I have had B&L repair two cars after my teenagers had been in minor accidents. The work, professionalism and timeliness was impeccable both times. My cars look better than they did before the accidents. I would highly recommend them.
I had a great experience with B&L automotive recently. The whole process went smooth. They were very professional and welcoming. Chris did excellent with the services he provided. My car was fixed in a timely manner and they kept me updated daily. Im glad I found them to fix my car.
The team at B&L did a great job with the body work we needed after an accident. From coordinating with our insurance company, the car rental, and keeping us posted on progress, they were outstanding. I would not hesitate to use them again for any repairs.
I have taken my car to B&L twice now and had a great experience both times. Jimmy is very thorough at explaining what is wrong, and does not push additional services that are unnecessary (considering that my car is old and Im just trying to keep it running and avoid a car payment for as long as I can!). The front desk staff has been accommodating about letting me drop off my car before I head to work. I would recommend B&L to anyone in the northwest Chicago area!
I used B&L for body damage that occurred during a vehicle accident. The customer service was excellent! Never once did I have to call and check on my vehicle. Roddis, as well as the workers at the front desk, constantly kept me up to date on my vehicle status and my vehicle was even completed ahead of schedule. They made sure all of needs were met and even made sure my insurance assisted me with a rental car. My car looks amazing, I definitely recommend B&L to anyone looking for body repairs on a vehicle
The entire staff at B&L were an absolute pleasure and exceeded all aspects of customer service and satisfaction!From clear and expedited responses and communication, to handling the rental car issues, and everything else - I cant speak highly enough. Factor in the incredible work they do, Id feel guilty not giving them the praise they deserve!I absolutely recommend them to anyone in need of automotive repair and thankful that they helped me out with mine! Keep up the incredible work!
I have brought my car in twice for small fixes and have not only appreciated the time and work given but also the professionalism from the people who work there. The research and time put forward to find the best options for my vehicle from Chris especially has been top notch. I have not had the best experiences with car shops and I have only the best things to say about this shop.
We will definitely be returning to B&L. Jimmy was able to give me a thorough breakdown of the repairs my car needs. He was honest, patient, and not pushy (which is my usual frustration with mechanics). Prices for parts and services were fair to market rates and they were timely in their assessment. We ended up deciding not to get any work done because the car is just too old so I cant speak to the quality of the service yet but I am glad to have found B&L for future repair needs.
Fantastic auto body shop in Chicago!!! Super transparent, kept me up to date every step of the way, giving good advice & making sure I knew exactly what was being done. It took less time then I thought it would & my car looks better than ever!
Chris and his team were excellent! They found a more cost efficient way to do the repairs. They were very informative and had great communication throughout the process. Highly recommend!!
I cannot say enough good things about Gino and the entire staff of B&L.I have used B&Ls services twice now; previously to going here I used some of the best shops in the city and I can say with certainty-B&L is head and shoulders above the competition.From the customer service desk to the repair work, everything is executed at the highest level. The service desk is always well staffed so there is hardly a wait to be seen in person or talk over the phone. The staff are always friendly and cordial and necessary followups are timely.I would say unlike most repair shops Ive been to B&L seems to value their clients time as much as their own. Once your vehicle is taken in the turn around time on work Ive had done is very impressive..even when its found additional parts are needed, the call to confirm and getting the parts seems once again to be done so much more efficiently than other shops.Beyond everything Ive just said the work that is done is amazing, very meticulous and detail oriented. You can tell customer satisfaction is the driving force behind everything they do.Thats why Im sticking with B&L, and I suggest you do the same.
Unfortunately, this is the third time I’ve had to take an automobile to B and L. Fortunately, every single time has been a near perfect experience with them. I’m happy to give them my business because they do very good quality work, they are timely and communicative, and leave the guesswork out of it. Roddis helped me tremendously this time. My car looks better than ever and I’m proud to drive it again thanks to B and L.
The place wanted to charge me $1,100 to put an AC compressor on a GMC Envoy 5.3 V8. They wanted to charge me almost 400 for the compressor when the average price is around 250. They wanted to charge me over 4 hours of labor would it only takes about two and a half. They use 4 different programs to get estimates and they give you the highest estimate. I offered to supply the freon they didnt want to do that they wanted to use theirs for they can charge more. Stay away from this place. Get estimates. They beg people for good reviews on Google thats why they have so many. When you call them for an estimate. They say theyll call you back hours later. Dont waste your time. I went there in person and still they said there was no one for me to talk to you about the car. They said theyll call me back when I physically in their building. Crazy
Fair, honest estimates. Its clear that this business cares about the satisfaction of every customer. My bumper and fenders were replaced in 3 days with non-manufacturer parts at the best estimate I got from anyone. The work was perfect. It will be a no-brainer for me to return to B&L next time I need a body shop.
Everyone at B&L was professional. Chris explained what would be required for my repair and told me it would take a couple weeks. 8 days later I was picking up my car. They also have a relationship with local car rental companies, which made it easy to drop my rental at B&L, take my car, and just leave! It was so easy, and the repair work was flawless. They even washed my car inside and out before I arrived. I hope I don’t need car repairs again, but if I do, I will absolutely use B&L again.
B&L was great. They provided excellent customer service and I would use them again for sure.
The service is fast and friendly. They were very transparent about the cost of repairs and the work they did was super affordable. I would definitely come here again.
My service advisor Jimmy was very professional and courteous. He fit me into his schedule at the last minute and was responsive and transparent throughout the entire time he had my car. I received regular updates and he even washed my car for me so it was nice and fresh when I picked it up. I highly recommend B&L! This is a great place to get any minor or major repair done. I bring my car here for everything!
We’ve been using B & L since 2015 when we were referred to them by our insurance company after my car was involved in an accident. Since then, we go to them for all of our car repair and maintenance needs. We trust them completely. The entire staff is incredible. They do honest, very high quality work. Since we began bringing our cars here, we’ve never been anywhere else. I can’t recommend them enough!
The repairs do not get done unless you push for management to oversee it, Had to take in my car multiple times for a job that is should be done only once. The company is more concerned with problems that they created when you take it in, then fixing the original purpose you are there for. I took in my truck for an accident to repair the door, and received the car back with a flat tire and what has now grown into an electric issue. They were quick to admit to the flat and repair it but it seems that too was done poorly since the repair only lasted 24 hours . Now I am stuck with a car that won’t start and whose passenger window won’t work from the driver side. Their front desk receptionist are mainly rude and excuse themselves by stating how “busy” they are. Management is the only staff who are willing to do anything. If it’s not going to be done by management don’t bother.
My vehicle was completed in a timely fashion and once again they met or exceeded my expectations. Gino and Scott are a pleasure to deal with and make a miserable situation bearable. Thanks to all the staff at B&L Automotive.
B&L actually turned a car accident into a pleasant experience. From the moment I drove in to when I picked up my car I felt seen, heard and appreciated. Everyone was so kind! A special shout out to Diamond who thoughtfully called Enterprise to pick me up and to Roddis who kept me updated on the progress with the repairs. They even washed my car before I picked it up!
This is my 2nd time having a vehicle fixed by B&L, they are wonderful to work with and always do an amazing job and they try to make it as painless as possible. Thank you to all the staff, I feel as if Im part of the family. Diamond and Chris are a godsend.
B&L is the best place to take your car in the City! I’ve had everything from oil changes to body work done there and they always do a fantastic job. They truly care about customer satisfaction and always go above and beyond!
Ive been taking my cars to B&L for a couple years for routine checkups/oil changes/etc. Jimmy is a solid guy to work with and is a straight shooter. I had a nail in my tire this morning and spoke to Diamond who was able to fit my car into their busy schedule. 30 minutes later, they fixed my tire. This is not the typical type of work that they do, but it goes to show what type of business this is. Thank you Diamond, Jimmy, and B&L for going the extra step. 5 star service!!
My daughters car was being repaired at B&L Auto after being in an accident. Our entire experience with them was great from beginning to end. They communicated throughout the whole process and assisted with the rental car. Roddis, Diamond and Gino were great! They made an unpleasant situation much better. I would definitely use them again and refer them to anyone.
Great service by the best auto shop in Chicago! If you stop here don’t leave without meeting Gino, best person in the entire shop.
We have used B&L Automotive Repairs on several occasions for different reasons (e.g., accidents, minor repairs due to wear/tear) on different vehicles through the years. Each experience has been consistent in terms of high quality work, thoughtful and courteous employees, and expedient services. During our last visit, Kevin took very good care of our vehicle and kept in touch with us throughout the experience. Services were fair in their pricing and indicative of great workmanship. I HIGHLY recommend B&L Automotive Repairs for all your repair needs.
This is my go-to, one stop shop. First, the staff are friendly, welcoming and professional. Second, the quality of service is top notch. I believe that you pay for what you get. Ive had my brakes done, new tires, regular maintenance, body work (thanks CTA driver😒) and extensive electrical work done. Im grateful that B&L keeps me riding safely. Thank you to Jimmy and Diamond for being thorough, informative and kind.
I have used B&L several times over the years and have always been happy with the work and the overall customer service. The employees are a pleasure to work with and have always given a fair assessment/pricing for the required work. Thanks B&L, we will definitely continue using your business!
B&L did a great job repairing my 16-year-old Toyota, and I got it back looking better than it has in years. Stephanie was very pleasant to work with, and they were good with communication during the entire process. I would definitely use B&L again and would recommend it to others.
I cannot say enough about B&L automotive repairs, Inc.I brought my car in after it was hit and would say that they are Top Notch. Very professional, courteous, and friendly. From the moment I made my appointment, until my car was ready Gino and Kevin kept me informed every step of the way. I also dealt with Diamond and Lila in front, and they made the entire process with the insurance company and getting a rental car extremely easy. Would recommend them to anyone.
Simple, efficient, professional service, and they make the hard parts of the repair process easy. B&Ls body work is outstanding! Their communications, both online and on the phone, put an anxious mind at ease.
Chris G and everyone at B & L were very friendly and professional. They went out of their way to accommodate me which is greatly appreciated.
I brought my car in today for someone had side swiped me while trying to park. I made an appt for an estimate and, right on time, I met with Kevin. He could not have been nicer or more professional. He took a look at my car and got some materials and sponges and made the marks disappear!! He also suggested if I were to get paint from the dealership that he would touch it up at no cost. I have to say this experience made my day!I have been here before (with a much more serious job) and they did an amazing job and that is why I returned.I highly recommend B and L - you wont be disappointed.
B&L was incredibly communicative and so much faster than I expected! Ill definitely be returning to them next time I need work done.
Outstanding quality work!! I was referred by a friend to B&L and so glad I worked with them. My brand new 2021 vehicle was hit and had steel bumper damage. They were so easy to work with, very professional and knowledgeable, they had it fixed within 24 hours and it was so well done you can’t tell there was any damage at all. I HIGHLY recommend B&L for your auto needs. They have a new customer for life now !!
Service for collision is great, my car looks like new. and the staff are very professional in dealing with customers, patient and nice.
My car got t-boned. I was not thrilled but brining my car here to have it fixed was seamless. Their office is clean, their receptionist are great, and Kevin who took care of me was amazing.
Very efficient and professional service. Concierge-level care. I had the same person (Chris) as my primary contact from my estimate through completion. Explained the repairs necessary and provided an accurate estimate of the time it would take. Quality of repair was excellent and everyone I dealt with was great.
Chris is absolutely amazing and goes 100% above and beyond for you! He made my car look better than it was prior and they are super quick as well! This place will blow you away with their focus on the customer. 🙌👏
They finished early and did a nice job. Friendly service.
Extremely friendly place to visit. Diamond and the pther girls in the office are great. Jimmy took care of me as if i were family.
Professional & Fast!Brought my car in after a strange sound started while I was driving. I had my car diagnosed (free of charge) and repaired within two days!
I love this place. They don’t try to rip you off for random things you don’t need. They tell you the details before they charge you. Friendly people. Very painless. I was recommended by my friends and imma keep going to them if any other problem arise.
I went in for some paintless dent removal work on my Mini Countryman this week and enjoyed my experience here. Friendly staff, nice shop, very professional through and through from the estimate process through to the completion of the work. I spoke with both Diamond and Stephanie to coordinate to work schedule as well as discuss the estimate. They were both very thorough and explained to me exactly what the PDR tech (Tommy) was going to do and the timetable for the work which specifically included the repair of about 10 dents ranging in size from a dime to a tennis ball on various parts of the car (hood, roof rail, roof).I also had the opportunity to speak with Tommy directly before he did the work to discuss what he would do. He was very honest with me and mentioned that he might not be able to completely repair a specific dent, but he provided me with a good reason as to why (proximity to the sunroof would make it extremely difficult to access from anywhere but the exterior of the car). The shop did promise to have him take a pass at that dent for no additional cost, and I am very pleased at how it turned out.I brought the car in at 10am and picked it up at 5:45pm the same day so the service was convenient and fast. A definite plus that I didn’t need to leave my car overnight.The work itself came out to about the same price as buying a new hood myself and getting it painted to match the factory paint. If I went that route I would still have to install it myself or pay for installation of the hood and I’d still have dents on the roof and roof rail, so the cost of the job itself was definitely reasonable.Highly recommended.
Everything was so efficient here! From the first phone call I made with a destiny. She called State Farm and handled everything helped with rental car too. Chris was Awesome too explained everything they did they entire staff is amazing here so happy to found them
Great experience with B&L. They were very accommodating, easy to deal with and did awesome work. I had extensive work that was needed on my car. B&L worked with the insurance company, used all factory parts and made the car look near new again.I hope I dont need B&L again, but if I do I will be sure to return to them.
SECOND POST: This is the BEST place in town to take your auto for repairs! It never ceases to amaze me. I recently noticed that my brakes were weak in my 2008 Mercedes which activated the brake light on the dashboard. I took the car to the dealership which gave me a ridiculously high estimate to repair the car and recommended that I simply buy a new car instead - for my birthday. I then took the car to B&L which made all of the repairs in a few days for a fraction of the Mercedes dealership estimate! They also washed the car for no cost. The car looks and most importantly, drives like a brand new car! Again, this is what I call superb customer service, professionalism and integrity!!! It’s important to them that they keep their customers very happy which is why I return, give them good reviews and tell others about their services. I highly recommend this top notch, highly rated auto repair shop. Ask for Jimmy!!!FIRST REVIEW:This place is absolutely amazing!!! I recently made an appointment to bring my car there to be repaired. The right rear brakes were making loud noises. Initially, it appeared that I may need some new rear brakes which concerned me because the brakes were replaced a couple of years ago and they are expensive. Jimmy took the car for a test drive and gave me a preliminary assessment. Before giving me an estimate for the work, he inspected the inside of the right rear wheel and determined that the noise could be easily stopped by removing a part that was stuck inside the wheel. He promptly repaired the car and did NOT charge me for any of the work! He also had the car cleaned. This is what I call superb customer service, professionalism and integrity!!! It’s important to them that they keep their customers very happy which is why we return and tell others about their services. I highly recommend this top notch, highly rated auto repair shop. Ask for Jimmy!!!
Very well very good experience recommend them to any of my And family friends.
2nd time Ive used them & both times everybody was an absolute pleasure to work with. The owner is exceptionally invested in his customers & thats a breath of fresh air.
Chris was amazing, very profesional and All of his staff was very nice at all times. I’m very thankful for all they did for me. Thank you!
I was so impressed with the service and how nice everyone was. They did an awesome job fixing a fender, paint, and body damage after a jerk hit me on purpose. Huge perk that they’re a State Farm affiliate and the whole insurance process was seamless because they handled it.
Best mechanic ! They did a wonderful job with my car, but what was really special is that everyone was so kind and the mechanic took time to throughly explain everything to me. Good people! Thank you !
The best auto body shop in Chicago, hands down! I’m not kidding, and if you think I am, good luck finding a mechanic/body shop with 4.9 stars. Unbeatable! Great quality of work, staff is friendly and made my 2011 Honda Accord look like new! Kevin, who was taking care of my vehicle was very good about answering all of my questions, phone calls, gave me a detailed description of what needs to be fixed and got it done on time. I love the staff, their honesty & integrity, the owner, Geno, who invested a lot of time, money and soul into the body shop itself. I’m impressed with the cleanliness and feel of the office itself. They have all the equipment and people you need to get the highest quality of service. I refuse to take my car anywhere else. Highly, highly recommend it!
The people in the office are very professional. They are extremely patient when helping you to understand the policies. They go the extra mile to make your inconvenience more comfortable. The mechanics does great body work. They are very fast and efficient. The best place Ive been.👍
Amazing customer service! They are friendly, helpful and most importantly responsive. I never had to wonder what the status of my vehicle was. This was a stress free process. My car looks great! If you have a choice, take your vehicle here! 1000% recommend them.
They are very professional and we have been trusting our cars to them for years Jim Kossivas is fantastic!
Extremely happy with the service we received at B&L. My car was done on time and the communication with the office staff was amazing. Everyone was very friendly. The car looks great!
I needed some body work done and my power steering pump replaced. Gino and his crew did an outstanding job for a great price. My truck looks brand new. This is the third time I’ve had my truck in and every single time it has come back flawless thank you gino!!!!!!
Janet and the staff were so great! Best customer service and quality work. Highly recommend.
Gino and his whole staff were fantastic! Super professional and they went above and beyond. The shop is the nicest and cleanest auto repair shop Ive ever taken my car too. Would definitely recommend them!
Kevin was able to repaint (triple-phase pearlescent paint) my fender and realign my rear bumper in three business days, and guarantee his work. The staff are professional, knowledgeable, and helpful. My experience with Kevin and B&L Auto made a stressful car event more manageable, and I highly recommend them for any body or paint jobs should you encounter an unfortunate situation.
Have used this shop, (unfortunately)🤷♀️for over 20 years. Have always been satisfied with the work, which is why I come back consistently. Just wish I didnt need their services so often!!!!
The service was OUTSTANDING! There professional demeanor was like “ a breath of fresh air “ not commonly found these days.....and much appreciated. It’s like Gold-Coast Service with Neighborhood Price’s.As it was recommended to me by a good friend I will surely recommend B&L Automotive Repair to my extended-family and friends.....THE BEST !
Gino & the B&L Team did a FANTASTIC JOB adding a hitch to my Bronco. Couldnt have asked for better service or efficiency to get everything complete. Thanks again, I will always come back to B&L Automotive Repairs!!
The staff was very friendly and helpful. More importantly, the body work was tremendous. Highly recommend.
The B&L team is absolutely wonderful - Ive used their services a few times over the past 10 years. They are professional and HONEST - a rarity with automotive repairs, they dont try to upsell you and take the time to explain what repairs are necessary with pricing. Excellent communication and update throughout the repair process too.
A wonderful body shop! They took care of me and helped me understand everything that was going on. Highly recommend!!
Very, very professional from the damage appraiser to the people in the office. The appraiser explained in detail all work that was to be done on My car and heard all my concerns. He also kept me posted during the job. My rental car was ready right away because the people in the office called for it. My whole experience with them was (TRIPLE A PLUS ).
I’ve used B&L 3 or 4 times now for various car issues over the last few years. They are always friendly, helpful, honest, and so knowledgeable. The do great work at a fair price and explain the issue sonI understand. Everyone there is wonderful but I’ve especially had excellent experiences with Jimmy and Diamond! I recommend B&L to everyone I know!
I have gone to B&L Auto for a long time, prior to all the renovations and new facility. Their customer service, accommodation, and communication are second to none. They are always patient when I ask questions and are always trying to do whatever they can to make the customer satisfied. Chris G. was our recent estimator for our 2008 Infiniti G35x and he was nothing short of stellar. There were a few issues with parts supply and they did everything they could to make it right. I recommend B&L to all my friends and family.
Had my rear end repaired at B&L. From the very beginning, everybody that I dealt with was very professional, knowledgeable and nice! The estimator, Chris, was the same gentleman that was in charge of fixing my car too! He explained from the start what work he thought needed to be done and wrote it all up for the estimate.The shop also made it super easy to get my rental car, enterprise dropped it off at the shop less than 30 minutes after I arrived to drop my car and let me leave my rental once I picked my car up. All while the car was being fixed, Chris phoned and gave me updates on the car.Overall I was thrilled with the work theyve done and would return and recommend this shop to everyone!
Excellent service, i would recommend them to friends and family I was very satisfied with their work
A very good place for auto body repair, with attentive, conscientious staff and high quality of body repair work. My vehicle was repaired in a timely manner. I am very satisfied with the overall experience, from the initial contact email and telephone call to set the appointment through and including the pickup of the fully repaired, washed and detailed vehicle. Highly recommend B&L Automotive Repairs, Inc. for auto body repair.
Quick easy and wonderful service! Since my car needed a quick 1-2hr fix, I brought homework to wait. They even brought a small table for me to use while I waited. If I decide I want more cody work done, Ill definitely consider B&L!
Very quick and the body work was excellent - I would never know a scratch/dent was there previously.Updating my review, as I unfortunately was back after having a stolen catalytic converter. The service was again quick and professional!
The employees were polite, helpful, and very professional. The repair of my car was satisfactory. It was completed on time as initially estimated. My car was clean outside and inside and things inside were neatly organized. The office was clean and comfortable, the facility seemed organized and easy to access and get out of. The giveaway B&L t-shirt was a nice gesture. Thanks