user
EURO COLLISION OF LINCOLN PARK
1630 N Kingsbury St, Chicago, IL 60614, United States
Appearance
EURO COLLISION OF LINCOLN PARK
Comments
Br
Review №1

I had the best experience with this location! Every single person was incredibly professional and kind. I have 0 idea about anything to do with insurance claims, cars, etc. but I never felt lost with this team! I would recommend this company to any friend of mine.

Er
Review №2

I have a vacation coming. With short notice, the shop went beyond and got the paint job done night before my leaving. And the job was nicely done. It is very convenient that they also help me to deal with getting the rental and return. It is my second time to come to this place. I would highly recommend to anyone who wants to get the paint job done.

Ca
Review №3

Absolutely would recommend. I took my car into Euro Collision on LP to fix a pretty large scratch on my passenger side door. Im a relatively new car owner and wasnt sure what to expect. Everyone was so pleasant, helpful and patient. My car was fixed right on time, looked flawless and was very well cleaned which was an awesome touch! I would absolutely come back (though I hope I wont have to).

P
Review №4

They do great work. Josh and the rest of the staff were very helpful

Ri
Review №5

I dont write many reviews, but I really have to praise the professional and high quality service I received at Euro Collision. Ive been fortunate as I have not needed a body shop/collision center for nearly ten years. Sadly, my past experiences at other shops were really not pleasant. That has totally changed now!My 2019 Jeep Cherokee sustained body and suspension damage. Josh, the ladies at the front desk and Joshs associate (whos name escapes me at the moment) were always professional and friendly from my first phone call to the completion of the work. I received regular calls and texts throughout the repairs. They handled EVERYTHING - all insurance documentation, etc and completed the repairs ahead of schedule.The vehicle looked new again when I picked it up. Even the interior! I returned the next day for a quick tweak of one of the repairs and they even washed the Jeep again!Again, thank you Josh and All at Euro Collision - you are all a class act that does fantastic work! Of course I dont want to return to a body shop... But if I need to, Im already less stressed as I know exactly where to go. Thank you all!

fr
Review №6

Excellent customer service. Josh kept me well informed regarding the repair process. The car look like new upon completion.

Al
Review №7

I worked with Alex specifically at the Lincoln Park location on my 2006 Honda Accord and he was fantastic! After a valet service damaged my car, Euro Collision offered the best of 5 quotes to fix my front bumper and AC Condenser. While it was in the shop, I received a call from him each day about the status of my car and he was very straightforward and detailed.Thank you to your team for completing my repair quickly and absolutely exceeding expectations (cleaning of interior/exterior of car, paint matching, etc.).You guys certainly know how to make each customer feel special (even customers with older and more modest vehicles).Youll be my first stop in the future!

Mi
Review №8

Euro Collision is extremely professional and does superb work! I initially had work done on my car through an insurance claim with GEICO but went back to them when someone tore off my side window. Whether its an insurance claim or out of pocket payment for services Euro Collision delivers quality service! Kelly was amazing at setting up my appointment after I initially had trouble getting a call back. She was prompt, knowledgeable, and kind. I also appreciated the correspondence and follow up through email.Overall, Euro Collision was very accommodating and the work they performed on my car was Superb!

Pa
Review №9

My experience went as planned. All workers were kind, prompt and informative. Warranty repair was made. My AC seems to work again. I will recommend EC to others

Va
Review №10

To say that I LOVE these people and this place would be an understatement. From the helpful and friendly staff to the effective communication with updates about the status of my car, this place and its staff is everything! I was in an accident and they made it really easy for me to drop my car off and even handled the rental car process for me. Such a smooth process that I couldn’t ask for any smoother. Working with Kelly, Alex, and (I think his name is Mark), really helped ease my stress of the whole process. 10/10 would recommend.

Bo
Review №11

Euro collision repaired side-swipe damage incurred on the passenger side of my 2008 W211 E350 4matic at a hotel parking lot. I expressed concern to them given its a low milage impeccably maintained older Mercedes and they assured me they would match the silver paint. They did. They also were kind and friendly and updated me regularly on the status of repairs and it was completed in within their ETA. I HIGHLY recommend them.

Vy
Review №12

My passenger doors looks just like the driver side doors Im so impressed with the service and the work they did! I highly recommend them and would definitely go back! Great!!!!

Ro
Review №13

This team has never let me down. I had a no fault accident that they took care of and made my car look like new. Fast forward to now, newer car, and a fender bender and they had the same great service. I highly recommend them to anyone in need of a great auto body shop.

J
Review №14

We had some initial communication issues but after speaking to Alex the issues were resolved and the work was impeccable. I plan to use them for any future automotive needs and refer friends and family.J. Green

Ma
Review №15

The best service ever! They did a great job to replace my bumper also cleaned up my car really nice before hand it to me. It only took a couple days to get a job done. Great job guys! Definitely will be back!

Pr
Review №16

I dont normally write reviews but this place was legit. No diagnosis fee. And they temporarily fixed the issue for free. Great 10/10. Maya if youre reading this I miss you

Al
Review №17

Awesome! I got into my very first accident and had no idea what I was doing. Geico recommended Euro to me. Im usually intimidated by car shops and worried theyll try to take advantage of my lack of car knowledge, but this place made me fee comfortable and explained every step to me. I got regular text updates and my car was ready on time and in much less time than I thought. I HIGHLY recommend Euro Collision.

Jo
Review №18

Absolutely the best service and quality I’ve had from any body shop in Chicago! I wouldn’t even blink before considering using them again. They will be my go to forever!

Wi
Review №19

I brought my Audi in and worked with Josh. Turns out he was able to quickly buff out my deep scratch and it didnt require any more work. I think this experience speaks highly to their professionalism and trustworthiness. I will definitely come back to Euro Collision if I need work in the future.

Al
Review №20

From the well-appointed social distancing lobby, to the knowledgeable & kind front desk staff, to the buttoned-up service writer (Chris Reyes,) to the actual work, I cant say enough about how professional this group is. The pricing for the work I had done (body repair & paint,) was very competitive & I had a basically seamless experience - from drop-off, rental exchange, etc. I even called the manager after my initial first visit (for an estimate) to share a well-deserved compliment. I would definitely recommend Euro Collision.

Sa
Review №21

Thanks for the amazing work Chris & Aqueel. You kept me informed and did amazing work at great prices! Will continue recommending Euro of LP to all friends and family!

Na
Review №22

Would highly recommend this shop for quick and honest service. Good customer service and communication while your car is in the shop.

Mo
Review №23

We didnt end up getting our vehicle repaired because the insurance company totaled it, but if we could have, we would have done it here. Alex went above and beyond to explain the damage and and the estimate and what to expect if we decided to rebuild the salvaged title. It was a tough call, but this place did everything they could to help us out. Next time we need body work, will definitely bring it here.

Mi
Review №24

In a world with a lack of service and an uninspired labor force, the team at Euro Collision was superior in every wY- communication, service, quality, value for the money and convenience. Highly highly recommend this company

DG
Review №25

Excellent care. Great work.

T
Review №26

I got hit on the interstate by a drunk/texting driver. I took my truck to Eurocollision after reading all the great reviews. It only took them about 4 days to repair, and when i got my truck back, the paint and body work was awesome! But i got down to the end of the road and my check engine light came on -_- i had picked up my truck just before close, so i left a voicemail with my estimator and emailed the owner. Despite being 30mins after hours, the owner called me back immediately and offered to have my drop the truck back off right then. I was already home so i declined but brought it in first thing the next morning. One of techs checked everything out, the check engine light came on due to a sensor fault when they removed my bumper for painting. They got everything corrected immediately and had me back on the road quickly. Mistakes happen, its how you handle them that is important, and Eurocollision did an excellent job correcting the issue and making sure i was satisfied with their work. Definitely will come back if i need collision repair in the future.

Xu
Review №27

Great body shop and great work.

Ka
Review №28

Excellent service and repair and car waxing and buffing out paint job. Very professional and excellent service from everyone we worked with. Very clean place, with water and coffee and nice waiting area. Thank you Euro Collision of Lincoln Park!

Ja
Review №29

I was very annoyed my car kept getting delayed as it took them 5 weeks to repair my car, even though they told me it should only be a week or 2 (covid supply chain delays) The owner(s) of Euro are lucky they have such a great staff who seem genuine and are, for the most part, very good at follow up. And the repairs turned out nicely.

Te
Review №30

If I could give zero stars, I would. I was quite displeased with the service I received. First, I was given an initial estimate of nearly $1500.00. I pointed out all the damaged areas. He looked over them with me & said that the scratches & dents would be taken care of. I was told that a new bumper would cost $800.00 alone. So I decided to allow my insurance to handle it. I was advised that the shop had to order the bumper & that once it was there, I would receive a call. Well, after several days, & on a Friday, I just happen to call to inquire as to if the bumper had arrived. (I have other out-of-town business to attend to & was waiting to get the car situated in the shop before I left town.). My car technician told me that the bumper had, in fact, arrived. That should have been the first warning sign. The bumper was there, yet I received no call. ...& it was toward the end of the day on Friday. We scheduled my car for repair on the following Monday. This meant that I’d have to wait at least 3 more days to leave town.Well, I took it in the following Monday & dropped it off. I pointed out all the damaged areas of the car & the tech assured me they would be taken care of. Upon looking closer at my estimate, I saw that there was no mention of the dents & scratches the vandal had done to my car. When I asked the tech about it, his response was that the scratches & sharp holes appeared to be unrelated to the collision & that he was going to complimentary buff out the scratches & apply touch up paint. Well, this is not what I wanted. I wanted the deep holes to be repaired & repainted. I said, “fine, at least you can be working on the bumper.” The bumper had a completion date for Wednesday.I returned home & immediately called State Farm. They emailed me a copy of the claim & I noted that there was a $500.00 difference in the pinitial estimate & the one I received from State Farm. The estimate from State Farm was only $955.00. This was still another problem. Since I wanted the holes & scratches repaired, I decided to take out another claim so that my car could properly be repaired.I called & let the technician know that I was making a second claim & assigning it to that shop, since I had not yet heard from him.On Wednesday, I called to see how the repair was going & the tech said he was still waiting for the bumper. I said, “I thought the bumper had come on Friday.” He said something about my insurance not covering a new bumper & having to instead get a reconditioned one. Well, I had still another problem with this! If things had changed, I think I could have at least been afforded the courtesy of a phone call. Even better, this should have been worked out before I was told to bring my car in.Out of frustration, & since they had not yet received the bumper, I called to let them know I would be picking my car up. This was too much of a run around! Although the technician told me he would be in contact with me, it was always me who initiated any contact. There was a clear lack of communication. On more than one occasion, I had been given misinformation. This is terribly unprofessional.Don’t get me wrong, the techno had a very pleasant disposition. He was always rather kind & respectful. It’s just that I was not impressed by his handling of the car repair. I highly urge the repair shop to properly train their technicians to be a little more reliable.I have since taken my car to another shop. It’s like night & day. They are keeping me posted & working diligently to have my car completed in less than a week. ...& now comfortably out of town awaiting my car’s repair.Good ending.

Ka
Review №31

Every step of the way @ Euro Collision was what I would want at a body shop. They are definitely on top of their game. Honestly - I moved to the city a couple of years ago - they will be the place I use for anything car related. Even my dad was raving about the shop (so clean!) and appreciated the great communication. They made the process so easy for me and I felt confident leaving my car in their hands.

Ja
Review №32

The team was great and everything went well. The only suggestion I have is that, in the case of Teslas they should over estimate possible parts needed and allow the customer to decide whether the customer would take the risk of the re-stock fee. Given the Teslas delay in parts deliveries this would make customers happier and the process quicker.

Br
Review №33

Been here twice for body work. Worked with Josh and had a five star experience all around both times. They even provided options plus a recommendation. Great job EC

Gr
Review №34

My car’s repairs were started almost a month ago and the car is still in the shop !!! This is the worst place i have ever had repairs done !!!

Ma
Review №35

Brought my 2016 Ford Explorer in as I had a lot of hail damage all over my vechiles from a storm in SD. Filed a claim with State Farm and brought it in for an estimate then repair. They kept me well informed and everyone was very professional!My car looks great and I was happy about the whole process from start to finish!

Ri
Review №36

Euro Collision is by far the most professional and honest auto body shop I have ever been to. The work is amazing and the vehicles come back looking brand new!The gentlemen who give the quotes are both friendly and professional. The quotes are always fair and accurate down to the penny. Also the time to get your vehicle back is quick and exactly as quoted. Everyone else from the customer service staff to the technicians are also very friendly!They are the best in Chicago and would never take my car anywhere else!

Wa
Review №37

The staff at Euro was excellent! I arrived 30 minutes before my appointment time and they still took my vehicle in right away. The estimators were nice and knowledge. And the front desk staff were polite and friendly. I repeatedly received text messages updating me on the status of my vehicle during the process. And they repaired my brand new vehicle to make It look brand new again. I would definitely recommend Euro!

Ce
Review №38

Received my car a day sooner than expected. Updated about the process every step of the way (parts ordered, arrived, installed, cometed). Friendly and knowledgeable staff, smooth transition from start to finish. Great Job.

Ch
Review №39

Euro Collision once again exceeded our expectations. They are professional, efficient and honest when it comes to repairs! Our SUV came back One day early looking like new! Alex along with front desk ladies were friendly and assisted us every step of the way! Highly recommend Eurocollision for your auto body work needs. Will use again for future auto bodywork needs.

Da
Review №40

Euro Collision did great job working with my insurance to fix some dents and scratches on my Prius. Thanks Euro Collision and Alex for doing such a great job!Update: Unfortunately I had to return to Euro Collision because another person decided to hit my parked car. They did a great job this time as well!

We
Review №41

I am so happy I decided to go with Euro Collision to get my car fixed. The results were amazing. Everyone was very friendly, from the receptionist ladies to the estimator, Alex. Not only did my car look AMAZING, they also cleaned the inside and filled my tires with air (nice detail!) They really went above and BEYOND. THANKS GUYS. You just secured a customer for life.

wi
Review №42

GREAT PLACE TO GET YOUR VEHICLE FIX

Ru
Review №43

Work on my car was done very well and on time, as promised.

Li
Review №44

Euro Collision is efficient, effective and respectful. I definitely recommend them.

Ty
Review №45

GREAT customer service. Total pros.

Ma
Review №46

Our Jeep was hit twice, while parked in Chicago. Euro collision took care of both repairs. Helped with the insurance companies. They kept us informed. And the car was ready when they promised and all the work is guaranteed! Would definitely recommend!!

Mo
Review №47

Awesome body shop, we have used it twice and both times the vehicle was done when promised and returned to us clean. The staff is always really professional and respectful.

Ny
Review №48

Always amazing service. My go to place for repairs.

Da
Review №49

Wonderful, friendly staff and great service

Pl
Review №50

Good place, you can have just a service if you bring your own piece

Sh
Review №51

Just like others my insurance recommended this place in order to fix bullet holes in my car. I live in Wicker Park and was shocked to come out to my car and see that the roof had been shot into. Obviously a great reason to relocate!I scheduled an appointment to drop my car off on September 19. As the initial assessment was being done I inquired if the car would be fixed by the 30th of September as I would be moving out of town. I was told that would be cutting it extremely close but that they could try. Fine, I understand I just wanted my car fixed correctly.I received a call a week later on September 27 from my insurance adjuster telling me that my car was ready for pick up and that I could pick it up the following day. Great news...right? The following morning I called the shop and confirmed that my car was ready. I was told it was being detailed and would be ready at 3:00 pm. I then received a call from the shop at 2:15pm, the manager Alex left a voicemail reiterating that my car was ready. I called him back to let him know I planned to pick it up at 5pm. As we were hanging up he starts with I dont want you to be surprised so while we were wielding your roof on some sparks flew off and burned your back seat but dont worry we will fix it and pay for the seat covering. At this point I am livid why would no one mention this before? Even worse he seemed to think I would accept my car back in this condition.To date I have received three promise dates of my car being fixed which has not happened. My most recent call from Alex on Wednesday October 3 informed me he had found a solution and that my car would be ready the following afternoon. I have made three calls to the shop since to confirm prior to picking it up and Alex cannot be reached! Further, Chris claims to have no knowledge of any progress being made on the car for me to pick it up on Thursday. Complete lies! I am still in a rental at this point!! I plan on getting my car fixed somewhere else and giving them a bill as well as notifying my insurance. This place has proved to have shoddy workmanship and horrible customer service. Stay away!***UpdateUpon picking up my car the seat that they burned during the repair was fixed as was the damage to the roof. However, my windshield wipers were installed incorrectly which caused me to make a second trip to the shop to get them fixed. The back panels inside the car were installed improperly and I had to snap them in. The wire for my remote start was left thrown over my dash board which once I mentioned to Alex was promptly fixed.While I understand that mistakes happen the amount of mistakes on my car are beyond belief.

Du
Review №52

I picked this shop because Geico recommended it, and they had high reviews on google. The service was amazing. They matched my paint perfectly, and the repairs were done on time. A huge bonus, they also have Enterprise car rentals on sight. Hopefully I wont need more body repairs, but will go back here if I do.

Le
Review №53

Very good experience. Car looks like new after someheavy damage

Sh
Review №54

Eurocollision Lincoln Park was professional and friendly. I would definitely recommend.

Ju
Review №55

Euro did some cosmetic repairs on an old car of mine a year ago and I was so pleased with the results. Flash forward a year later, I happened to be driving by them and thought to myself, “I need to make sure that I recommend them to people because they were great!” Two days later I got into fender bender on the local expressway. Between my insurance, Euro, and the guys at Enterprise (which was onsite — what a perk!), everything went so smoothly. I can’t thank you guys enough! Also, my car was done earlier than expected both times I’ve worked with Euro AND they detailed/washed my car so well that everyone thinks that I got a new one! Keep on rocking guys! You are all awesome!

Jo
Review №56

Had a great overall experience. Service, updates, and timeliness were all on point. Great consistent communication and easy process with rental onsite as well!

El
Review №57

Euro Collison has excellent service and pricing. They keep me in the loop with the estimates and track repairs. Alex and Eduardo stand by their service and most recently, both were able to help me fix my car fender with a complimentary missing screw for my Lexus 300h.

Ni
Review №58

I brought my Honda Civic here to get the bumper fixed/replaced. The guys did an outstanding job and it looked brand new when finished. I did have a minor issue with it 6 months later, but just walked in and they took it back into the shop no questions asked and fixed it on the spot. I couldnt recommend this place enough. I was especially surprised with how well I was treated seeing as I was bringing them a Honda Civic while their lot is covered in very nice European cars.

Re
Review №59

Euro Collision is amazing. They accommodated me super quickly and were on schedule. The car also came back looking better than ever!

Ro
Review №60

It`s a great pleasure to write about Euro Collision facility in Lincoln Park.  Alex Contreras was incredible. I was impressed how fast he got it done. He explained the work in details and everything was fixed perfectly. He is always professional in his interactions with clients.  He is very enthusiastic and knowledgeable. I would also like to thank the painter for a nice job. Everyone in this facility is very friendly. The auto damage adjuster Mike Michalski was great to work with and gave me a price that was much cheaper in comparison to other auto shop repairs. He kept me informed on what was being done. My car looks like new! I recommend this facility to everyone! Thank you for a great job!  I would rate their service as A+++!

Ka
Review №61

My 2nd time having work done here, and really couldnt be more impressed! Arsal and his team have been incredibly thoughtful, organized and professional on both occasions. The work was done quickly, communication was clear and timely, and the workmanship went above and beyond what was expected. The best auto collision shop in the city!

an
Review №62

Was super easy working with them and helpful throughout the process. Would be using for all future auto work. Thanks again Fernando and team!

Ga
Review №63

Great service, clean and professional, the work done on the car looked better than factory. Staff was helpful and friendly. I am obsessed with my car. I will def be taking it back to Euro Collison. Top notch stuff. (From a car guy)

Ke
Review №64

Best body shop in the city. Its been a rough year for my car - three separate mishaps- but the silver lining is that I was treated to top notch service from Euro Collision of Lincoln Park, in particular from my estimator, Arsal. They are true professionals, their work is of the highest quality, and while I hope to avoid any further damage to my vehicle, I will definitely be bringing it back to Euro Collision of Lincoln Park if the need arises.

Ra
Review №65

Great service. Car looks brand new. They provided continuous updates throughout the process. Also worked seamlessly with insurance so everything was quick and easy. Highly recommended.

Br
Review №66

Great job repairing my car after an accident. They communicated very well throughout the process. Highly recommended

Me
Review №67

I got my car back today and I could not be happier with their quality of work. All staff was extremely friendly and accommodating throughout the entire process, and it truly made a difference. 10/10!!

Ja
Review №68

Outstanding service and repair work. Far beyond what I expected and extremely happy with my experience there. After getting my car back it looked the best it has since I bought it. This is the place to go; no question.

Fa
Review №69

Excellent work, Excellent communication!!!

Ti
Review №70

Simply fantastic repair work! The Euro estimator working with me on my vehicle was very helpful. She walked me through the whole process and kept me updated. This was by far my favorite part of this expereience. I received calls almost every other day regarding my cars repair phase. I am beyond impressed with the companys professionalism and Im very pleased with my experience here. I also went through an insurance for my repairs which made me very nervous since this was my first claim. Euro Collision help made it very easy. I recommend this place to anyone in need of quality repairs and great customer service.

Ha
Review №71

In a world where we are seeing the quality of customer service get lower and lower, Thats refreshing and really nice to see a local small business hanging on to their personal touch.

Jo
Review №72

Never would I have imagined being treated this way by a collision shop. Arsal and his team incredibly professional, communicative, and have an envious business model. I would recommend Euro Collision to anyone in Chicago!

Ta
Review №73

After a hit and run, I took my 14 Corvette Stingray to Euro Collision since they were a trusted vendor on the State Farm list. It was very easy to make an appointment with their friendly and well organized staff. Upon arriving, I couldnt help notice how pristine and stylish the shop and waiting area were. Looks like they are ready to service high-end vehicles (and they are!).I was greeted right away, and Arsal came out and looked over the vehicle with me. He was very professional and friendly, and took the time to explain how it would be fixed and gave me an estimate and repair timing later the same morning. They gave regular text updates of the repair and when I could pick it up. When I picked my baby up, she looked brand new and showed no signs of it ever been damaged. Again, Arsal took time to explain what was fixed and got me on my way. I even, accidentally dropped a pair of my Ray Ban sunglasses in the car, and they were neatly left on seat as you would expect from they honest shop they are!Needless to say,this is my shop now and I recommend Euro Collision of Lincoln Park to everyone!!!

da
Review №74

I dont write reviews, but this place is very disrespectful! l used go to Guy and Sons and happy there, but they closed their business and this place bought guy and sons old phone#. When I 1st walked in the receptionist was friendly, the waiting area has very strong paint odor. she called estimator for estimate paint job for small one piece rear side panel. The estimator told me to to wait for quick quote which I expect to take 5 mins as at Guys and Sons. But this place takes forever. So after 15 or 20 mins, I ask the receptionist can she check with the estimator that why take so long for quick quotes, she got offended and told me it takes avg 20 mins. I wasnt happy with her attitude, but decide to wait since I m here. I waited another 5 mins, but cant stand this paint odor any more so I ask receptionist if quote not ready Im leave. She just give me this look, so I left without a quote. So, if you used to service and guys and Sons, keep looking because this place is not it.

Md
Review №75

Nice place with awesome service managers and technicians.

Ri
Review №76

Their customer service and professionalism are the best.

V
Review №77

I understand how some clients might find the clean surroundings, the free coffee, and other frivolous factors as pluses.I like to think of businesses purely from commercial point of view:- did they deliver what they promised, in the time promised, in the manner promised, for the cost they promised?- was the entirely interaction pain-free?Along those two simple dimensions, my experience with Euro Collision was absolutely terrible. Given their willingness to meet me half-way, I am giving them 3 stars, for whatever it is worth it.25% of the issue can be traced to GEICO, which is a terrible insurer if you are looking for something other than value. GEICO has a little nest egg in this outfit, Euro Collision, and they, GEICO, shill forEurocollision. Certainly, when they tell you to get independent estimates from at least two unaffiliated repairs shops, they are not kidding. Otherwise, you end up with lousy parts and substandard service.I took my car to GEICO for damage assessment. That GEICO office is located at the premises in Eurocollision.GEICO did an estimate, and gave me a check. Given the damage, the numbers looked small, but I did not care. I was simply liable for my collision deductible, so any increases above the original estimate were GEICOs liability. GEICO agent kept insisting that I should bring the car back to Eurocolllision for repairs.After the GEICO appointment, I asked Eurocollision to inspect the car, and book and appointment. Supposedly, they inspected the car, and they estimated that they need the car for 72 hours. I tried to book an appointment, but we could not find a mutually convenient time.Later, I called back Eurocollision, and we found a mutually convenient time. They told me to drop the car off on Wed morning, and pick up on Monday night. For those counting, thats 6 days, but since Saturday is a half a day, it does not fit in the 72 hours. FTI: from Wed 8 am to Saturday 8 am is 72 hours, but whatever.I also fill out their form that states that I will get text message updates as the repair progresses.They leave me a voice message on Wed night, which is completely inaudible. I call them on Thursday 2 or 3 times (morning, afternoon, evening), and they cant get hold of the mechanic who is in charge of the repairs. Even though they close at 6:00 pm, when I call at 5:45 pm, it is too late for them.Friday morning I finally get a hold of them. They tell me that due to some complications, they can not finish until Tuesday. I simply tell them it is unacceptable. They tell me they can get me a free rental car. I tell them I dont need a free rental car, I simply need my car back.Anyway, we go back and forth, and turns out that neither them nor GEICO really did a proper damage assessment, and they needed a door. So they have called a lot of places to get a door. I ask them: why not call the Dealer for an original, OEM, brand new door, as they would deliver right away. They tell me: we need to get a used door. I ask them why. They are like: GEICO would only pay for a used door. I ask them: did it cross your mind that I would pay for the difference. They dont give any responses.Anyway, at this point it is quite ugly. I ask them: can you at least finish the car by Monday. They wont commit. So I simply told them to pack up the car, I will pick it up, so when the darn door is in, they can call me back. They refuse to do it.BTW, silly text message system magically starts working.After a lot of back-and-forth, finally, and thankfully, they agree to deliver the car, repaired on Monday.But wait, its not over yet. I arrive to pick up the car and pay, I did some rough calculation, and I tell them that they have UNDER-CHARGED me. They insist that they have not undercharged me. Anyway, I leave.Next morning, I get a call from the panicked cashier who is telling me that I have UNDERPAID. Anyway, I pay them the remainder, hoping to never ever to see their faces again.

Yu
Review №78

I was just there about a month ago and they were very good the work they did on our truck was very good the trucked looked like new the personal was very good at see that the truck was ready on time and the rental was there when i dropped the truck the ins. ajuster also did a great job taking care of all the paper work i highly recommend Euro Collision of Lincoln Park very nice people Thank you Ms. Munira A.

Eu
Review №79

Ive been here twice & the results are the same. Great service, excellent body work & exceptional customer service!👍🙂🚗 I highly recommend Euro Collision of Lincoln Park!

Al
Review №80

Went through Geico - service was quick, easy, no surprises and the car came out great.

Jo
Review №81

Their repairs should be considered Legendary!

Ho
Review №82

These guys do amazing work. Very profesinal

Na
Review №83

I strongly recommend that you not use either this Euro Collision location or any other in their network. I have gone to them several times for work on my vehicle because they are recommended by my insurance. Each time, something was done incorrectly and I needed to bring the car back for further work.Most recently, I brought in the car after an accident to the Kingsbury location. The outside of the vehicle was repaired but no investigation was done whatsoever into status of the engine. When I heard an ongoing rattle in the engine after picking the vehicle up, Eurocollision attempted to blame the noise on the fact I had received an oil change. Over a month long period, they failed to return my calls and were exceedingly rude on the phone. Particularly, I dealt with a service tech named Akhil who regularly promised that the situation would be dealt with, failed to return calls, and was extremely unprofessional by phone.I would urge you not to use this shop for anything.

Ca
Review №84

Nothing more than awesome!From damage assessment to ordering parts to appointment... Soon Im gonna take ma car for repair, and we will see... So far 10/10

Am
Review №85

Super friendly staff, clean facility, and free coffee(:

Th
Review №86

Great people, great work! Ask for Aex!

Sh
Review №87

By far one of the best Bodyshop in town

Be
Review №88

My car looks great and the service was of great quality and highly professional. I received updates on the status of my vehicle regularly and received my car back in under two days.

Ra
Review №89

Great overall Experience. My Porsche never looked so good.

Fr
Review №90

Great work on my Audi. I highly recommend.

Sy
Review №91

Good place for collision repairs

Ke
Review №92

Went there twice, very excellent customer service!

Ch
Review №93

Aqueel and his team treated me with respect and the work speaks for itself!

Ry
Review №94

A professional and above average body shop.

Ed
Review №95

Did a amazing job

Ho
Review №96

They do great work

An
Review №97

Great Service.

Me
Review №98

Excellent customer service!

Ko
Review №99

Great

Ch
Review №100

Always great service and great work

Information
14 Photos
100 Comments
4.8 Rating
  • Address:1630 N Kingsbury St, Chicago, IL 60614, United States
  • Site:http://ecchicago.com/
  • Phone:+1 312-255-1555
Categories
  • Auto body shop
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:7AM–6PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations