Our new split heater/cooling unit was making a weird noise, so I finally called and got a tech out. Adrian was our tech and was The Best! He was super helpful and took the time to understand what was going on with the unit (spoiler alert: it wasnt anything bad and he was able to fix it). I think the best part though was how nice he was. We ended up talking about plants as he was fixing the unit. It was a nice and unexpected conversation! He was also mindful that it was during a pandemic and made sure to wear a mask properly. I appreciated his expertise as well as the conversation.

Mario diagnosed a failed A/C capacitor and completed the repair promptly. When that was done, he went the extra mile to attenuate the refrigerant level properly, resulting in a much better cooling outflow. He also cleaned the unit thoroughly and answered all of my questions. His high level of professionalism and courtesy are why I remain a Heatmasters customer for over 20 years. Great job, Mario!

I have to replace a 50+ year old boiler in my home.I brought in Heatmasters to look at the current boiler and give me an estimate on replacing it.3 weeks later, instead of an estimate, I am sent an email saying theyre going to pass.That isnt even *minimal* professionalism.

Heatmasters is first rate. Very happy over the years (10+). We’ve tried other companies, glad we found Heatmasters. Recently had a new furnace installed; good price, excellent installation. Honest, competent, outstanding field personnel. Highly recommend.

Amazing work by Adrian and the team at Heatmasters. On the first warm day of the year, our A/C wasnt working properly. As soon as I noticed, I called Heatmasters first thing in the morning (around 7:15 a.m.), fully expecting to get an answering service. However, much to my pleasant surprise, a real person answered right away, and said, no problem, we can have someone out to you in an hour. Adrian showed up right on time, and carefully and methodically got to know our entire system, ruling out issues as he went along. Finally, he discovered the wiring issue from the thermostat, and was able to fix it on the spot. The A/C has been working ever since -- thanks to Adrians amazing work. He was extremely polite, professional, and knowledgable. Couldnt be happier with the level of service!

Adrian was so kind and professional. He fixed my AC right, not like the guy before him. He apologized twice for the terrible job that the serviceman before him did. Adrian knew his stuff and got my AC working in no time. I wish that Heatmasters would send out more people like Adrian when there’s a job to be done. Heatmasters needs more servicemen like Adrian to keep their customers happy and satisfied. Thanks Adrian!

Mike was excellent! Very professional, timely and tidy. He was polite and helpful. Heatmasters has always been a trusted partner in keeping my home running smoothly. Mike is an asset to your team.

Michael Z was great. On time, very good communicator, and went the extra mile in cleaning the AC unit. I highly recommend working with Michael as your Heatmasters technician!

Marco did a remarkable job. He was friendly and answered all questions. Very courteous. Definitely have him service our unit in the future. Thanks Marco. Fantastic job.

Technician was great. Was very thorough and was able to answer every question I had. I will definitely continue to use the Scottish Plumber..

My furnace broke at 4:45 today and Juan came out to my house within the hour. Tracked down a part (in the middle of this blizzard )and drove to pick it up 45 minutes away. They installed it and were so nice and professional making sure to wear a mask and booties to prevent my house from getting dirty. I was simply happy they serviced me when the plows hadnt even come down my street.

I like the fact that we are scheduled with the same repair man. Not sure if the company does it this way, but it is reassuring. He comes here twice a year for servicing. Andy knows my family, my dogs. He always does a great job and has great suggestions. Heatmasters has taken care of our furnace needs for many years.

They came out to repair my boiler on an emergency basis. Mike immediately identified the problem finding that it was clogged with sludge. He temporarily got the system up and running so my tenants had heat and then scheduled it for a thorough cleaning. He showed me how to keep it clean so it wouldnt happen again. I found that they were knowledgeable, professional and honest. Cant ask for more than that.

Juan was excellent. He didnt mind my pets and worked very quickly. The price was MUCH less than I expected and I know I can trust Heatmasters to not overcharge me.

Fernando was a great technician. I am a new homeowner and he was very patient and knowledgeable when I asked a million questions. He did good work and was very polite. Would recommend!

We have always had professional and good service from Heatmasters! We have been using them for over 2 years and have found all their technicians to be knowledgeable and more than capable. Adrian J. Was very personable, did a thorough inspection on both our units and provided some tips on how to get the most from our units. We will request him next spring when it’s time for the A/c maintenance!

Right now we are warm and cozy. This guy is honest and very professional. Highly recommend him he is very knowledgeable in what he does

Mike Z was professional, polite and thorough in both the regular maintenance of the boiler and in the installation of a new thermostat as well as replacing a part. Fall is here and I so appreciate Mike Z. and Heatmasters. Let me also commend the officee the staff for their pleasant and professional performance. I always purchase the 3 year service contract, the best value .

Mike and Shawn were polite, professional and thorough in their explanation of work required to restore our AC unit back to normal operating condition. Their work ethic was impeccable and straightforward. Would highly recommend Heatmasters and these two outstanding field technicians.

Mario is a young professional. Thanks to his diagnosing my problem and my insistence, was able to install the two 20x30x1 filters in my furnace. He was able to get the filters through his supervisor, Len.

Mario was great, from calling 20 minutes before arriving, arriving on time, completing the maintenance, explaining options, and answering questions. Very pleased to switch back to Heatmasters after a few years with another provider.

Marco G was extremely professional and went out of his way to answer my questions. Highly recommend.

Dave V was extremely knowledgeable about the service he provided. Our central AC was malfunctioning, and Dave and his assistant Mario spent time to discover the problem. Dave was patient and answered all our questions about the repairs made and what we could do to keep the AC in good working order going forward.We also purchased an Air Scrubber unit, which Dave explained was great for a healthy air environment within our house. My husband has allergies, and we hope the Air scrubber will help to alleviate his symptoms.Dave and Mario installed the scrubber unit in a short time. We were pleased with the entire service experience with Dave and Mario!Thanks, Heatmasters!!Gale Zvitt and Pat Callahan

Aphrem was the best. He was prompt, through and patient. He called and let me know he was on his way. He arrived on time and was very polite. He takes a lot of pride in his work and took the time to explain what we needed to do. He made sure both our thermostats were set properly before he left and was very respectful of my home and my time. I give him a 5+ out of 5. Well done!

I have a maintenance plan with Heatmasters and have been very happy with the quality of service and the professionalism of the Technicians. Most recently, Adrian came out to help with low air flow out of our vents. Adrian took his time to troubleshoot the problem, and explained he explained what he was looking for along the way. He took the time to answer questions that I had as well. Now I know more about how my AC system works! Thanks, Adrian!

Marco from the company was very professional and provided quality service above what I would normally expect when providing maintenance and repairing the humidifier connected to the furnace. Would use again.

Replaced two furnaces in a three flat I own. Very responsive. Came out with a quote the day I called and installed the furnaces the next day.

Dave Vaughn has been servicing my units for over ten years. He is excellent. Always shows up on time and is always very thorough in his maintenance checks and takes time to explain to me what the issues are. He is excellent to work with. Today he had an assistant, Mario, with him who was also very professional.

Heatmasters recently installed a new furnace and AC at our home. From my initial phone call they were very professional and responsive.Larry gave me good advise and a reasonable quote, Robert and Noel the installers were professional and clean. Our 116 year old house has some quirks and we had a drainage issue which was quickly handled by Adrian, an excellent tech who spent time to get to the bottom of it. He explained in detail what was going on and altered the situation to accomodate. He put alot of effort into making sure it was perfect, patiently explained to me what to look out for and was respectful and clean. Both thumbs up!

David knows his job. The only reason I dont give this company 5 stars is (not because of David) but because Im not sure why the invoice wasnt itemized. In other words, I would have appreciated knowing exactly how the cost of the service was broken down.

David the service technician was extremely professional and friendly. Explained every procedure in depth and was extremely clear on maintenance recommendations. Will reach out to David/Heatmasters with any future questions, needs, and referrals.

Very professional service. Thank you!

I have a two unit building with two furnaces and central air units all a trane and installed and continually serviced by Heatmasters. They are honest fair timely professional. I will always use them! They are outstanding.

Heat Masters is great to work with. Their front office is always courteous and helpful. Dave the service pro is who I typically works on my boiler. He is incredibly knowledgeable and does a really good job of explaining whats going on with your system as well as laying out options so you can understand the best course of action to take. Great job!

David did a great job and is a professional.he is also very nice to deal with and is courteous and leaves a clean work area

Ryan came out for an AC check today. We have worked with him previously and were happy to see him return. He is always very professional and courteous. We appreciate that he is thorough in his inspection and clearly describes what we may need to be keeping an eye on in the future.

Terrible service. They sold me on a three year maintenance plan. Then a year later they said theres no point in maintaining the unit and I should just replace it because its way too old (it was 11 years old which is under the useful life). They had someone come out three times to try to fix it and replaced different parts and kept calling his co-worker for advice on how to fix it (clearly not trained), and still didnt fix it. I brought in another company and they fixed it immediately. The repairman from Heatmasters was subsequently fired per a guy who came out on a subsequent visit. Then on the A/C side they said they were giving me a good deal on the frion and meanwhile it was 10-12x the price I saw online and from reviews that others had with different companies for the same frion. Just now, someone came out and said they shouldnt have even scheduled his visit because he cant maintain it given the notes from the prior repairmen. I asked if they would give a credit for the remainder of the contract and he called his manager and rather than offer a credit they tried to sell me on another contract, which obviously isnt what I need. The repairman said he is also quitting his job there. Youll pay up for this company but you wont get higher quality.UPDATE: I upgraded them to 2 stars, because they refunded the last year where they will not come out to do any maintenance. I wanted to give credit where credits due by mentioning this.

Mike, a field personnel, came out to our shop this morning to inspect our air conditioning units that hadnt been serviced in a very long time. He was incredibly helpful, professional, and all around awesome! He took the time to explain each step of his process and show us how to safely and correctly change our air filters. We are lucky to have had such a pleasant experience and will be using Heatmasters again in the future for our HVAC needs.

I have previously posted my rating for Matt -- he was first-rate! He guided me through the service details so that I should be able to change filters from now on-- as well as the decision-making process of whether to upgrade to a hard start -- at his advice, I improved our system by buying this add-on. I did not have as much luck with your online design -- I tried multiple times to follow instructions and still dont know why it should be so difficult to award Matt his Five Stars

Michael Z was excellent. Professional and courteous.

Michael was great, very thorough, explain in great detail,best service !!!

I have been using Heatmasters for 15 plus years. The provide regular maintenance twice a year. Ed was very qualified and explained everything he was doing.I had to replace a capacitor on one furnace and a booster on one of my a/c units, I understood why and happy to extend the life of my two HVAC units.I can recommend Heatmasters. DE

Technician Adrian was very thorough and knowledgeable. They sell a three year contract with gives you about 15% off their service calls plus some other benefits.

All of Heatmasters service technicians are good but David V is the one were most comfortable with,. Very meticulous in his work and will thoroughly explain what needs to be done,

Am so happy I tried a new company to do my winter maintenance on my furnace. Its old, so needs TLC. Anna was great in taking my info and setting me up. Also in being patient the day of and getting me someone timely. Nambi was my technician. Hes great! knows his stuff, is professional and is very helpful in answering questions. I will be using them again!

David was very personable, especially allowing our son to follow him around. He phoned on his way and was there sooner than we expected, which was nice. I was appreciative that he made recommendations that led to prolonging the life of our equipment.

I had called to schedule for an air conditioner unit service and they had initially told me they would come that day but i would have to pay a special fee. since it was not an emergency i told them they could come the next day and they agreed and they told me that they would call me the following day to schedule the time. On the day they were supposed to come, i called the technician at 2:00 pm and asked about the time; he told me that someone from the office called me early in the morning but i have not received any calls from them. then he told me he would call me back and when he called back, he insisted that someone had called me earlier from the office but now if he comes, he would be charging an overtime rate. This is so unprofessional and i would not do business with this company ever and don’t recommend this company.

Andy was prompt, professional, patient and clearly not interested in taking advantage of a consumer with little-to-no knowledge re: the issue at stake; it seems this is also reflective of the general ethos of Heatmasters. I raised several questions and concerns about our A/C system, and Andy was honest and instructive re: options and thoughtfully took extra time to teach me several tips concerning long-term maintenance and upkeep.I will absolutely be utilizing their services going forward and I highly recommend them without reservation.

We called Heatmasters on recommendation of a friend after our old company didn’t respond to 2 phone calls. The scheduling was timely and easy. Matt came out yesterday to do the work. He was very courteous and competent and explained everything to me carefully. He even repeated information for my partner to hear on speaker phone. We’ll continue to use Heatmasters for all of our heating and cooling needs in the future.

Mario was an awesome technician and person. He was clear in his explanations and knew his work and the details of the products. He was able to explain how heating and cooling systems work in terms that laymen can understand. And he was not frustrated by all our questions! He was efficient and his interpersonal skills superb. He was a pleasure to work with. Such a good ambassador for Heatmasters!

Mike, my new service man did an outstanding job cleaning my furnaces for the fall. This was the first time my water ejection pipes were cleaned out with bleach and the humidifier housing removed and cleaned. Excellent work and a complete inspection of the health of my system

David and his trainee (Eddie) were great to work with. They gave an honest assessment of the work that needed to be completed, worked thoroughly and did not leave any mess behind when the several jobs were completed. They also took the time to answer any questions I had and were good at explaining what they were doing while completing the jobs.

My field technician David was great. He called when he was on his way, was on time, and quickly diagnosed the cause of my AC problems. He explained everything that needed to be done before he did it and made sure that I understood what he was doing and why he was doing it. He also took his time and made sure that the job was done properly, which impressed me given that it is almost 100 degrees outside. Professional and courteous, I would recommend David and Heatmasters to anyone with heating or air conditioning problems.

We have had a certain person for 30 years come to our home and service us. We can no longer have this valuable person and we were hesitant when we found out a newer person would be coming. Matt was the one selected. He was wonderful. He was very informative, polite, listened to our concerns, and addressed every single one of them satisfactorily. We are very pleased with our visit.

HeatMasters and their tech Ryan did a great job. Scheduling was easy. Ryan called to say he was running early and performed annual maintenance on two heating units and two humidifiers. He pointed out what we should do going forward in terms of filter changes and made sure I had no questions before he left. Fast, easy and great customer experience.

Dave save me a TON of money!! After quickly evaluating my non-functioning furnace; he quickly diagnosed the problem (which was a fried fuse). I now have a functioning furnace! I thoroughly appreciate the honesty and professionalism - anyone else could have taken advantage of the situation and said I needed to replace the unit, we me, none the wiser. Great job Dave!

As usual, the office was courteous and helpful in scheduling service, and calling to confirm it. Hannah is a great partner in getting things done. Ken, the technician who actually performed the check and cleaning of my AC/furnace, was similarly polite and helpful. He showed up on time, called before showing up at my door, and spent a good deal of time on the job. I have used Heatmasters for years and they never disappoint!

David the AC Specialist from Heatmasters is the man. Just moved in and he took the time to make sure I had a basic understanding about the AC and Heating equipment essential to the home. Service was prompt, and repairs made a noticeable difference. David inspires trust in the company, which is essential on big ticket items. Hope his boss reads this and makes sure David is stuck with me as a customer.

Very reliable and trustworthy. They know our system and deliver great results and peace of mind.

Ryan was efficient and professional. He made a recommendation to replace a part and explained why he made the recommendation, but he did not pressure me to have it done. I signed a one-year seasonal maintenance agreement with Heatmasters based on my experience with Ryan and the companys reputation.

It was clear David knew what he was doing. He quickly determined the issue with my furnace, fixed it, and made valuable recommendations to improve the efficiency of the unit which I thought were of great value. I would recommend David and Heatmasters !9/11/2019Had my scheduled maintenance performed today by David and maintenance issues completed he recommended last year. Knowledgeable HVAC tech !

Had Mike Z from Heatmasters over for a AC check up. On time, called before arriving, super knowledgable and friendly. Walked me through what he did and educated me on the unit. Great experience, thanks Mike!

Adrian was very prompt and efficient in completing my AC maintenance. He answered my questions and gave me very helpful information about my HVAC system. He was very pleasant and friendly. Good to work with!

We’ve been relying on this company for just over a year. Our Sears furnace died after just a few years right in the middle of a very cold winter. Heatmasters not only installed a new one but explained what had gone wrong with the old one and how to maintain the new one. We purchased a very reasonable service contract and they come out twice a year to check furnace and a/c. They continue to not only do their work well but explain clearly what they find.

David and William were awesome! They came out promptly, explained things in terms that were easily understandable, and were great to work with. They were efficient and thorough, and I would not hesitate to recommend them!

Heating system not working; Bob came out, diagnosed the problem, informed us that the part was under warranty, Praise God! He was very honest, professional, and showed genuine concern for our household.He returned the next day, after picking up the part, which was in stock, praise God again!After, a sleepless night because of the cold in the house, now we are enjoying the warmth of our home again and looking forward to a good nights rest! Thank you, Bob, you represent your company in an outstanding and professional manner. Thank you for giving us a great experience with you Heatmasters: ) May God continue to prosper your company and may all your employees be as honest and professional as you!!!

David from Heatmasters came out for a routine inspection of our Central AC unit as part of our service contract. He was polite, friendly, professional, efficient and capable; all the traits we love in service people. We liked that he went over some options for us to consider in a helpful, not at all pushy, manner. We would certainly recommend others request him when contacting Heatmasters.

Ryan was courteous and professional. He did a great job explaining the service he was performing and answered all of my questions. I would definitely request him in the future for service on my boiler

Thank you to Heatmasters for a pleasant experience. What started out as a cleaning appointment quickly turned to a full replacement after the evaluation by Pete and David alerted me to the need for a new furnace. John soon followed, sharing the sales options with me in my home. And the next day Tomas and Luis spent the day installing the new furnace. They were able to answer all my questions which quickly put me at ease. Then the next day Ivan came by assuring me that the furnace was running fine and my homes duct work was the likely cause of the uneven heating that I was experiencing. Our home is very old! This is something that can be addressed in the spring when Heatmasters returns to install the A/C unit. Each crew left our home as neat and orderly as it was when they arrived. Thank you Heatmasters for a pleasant experience!! Looking forward to your return in the spring!

Ivan was so helpful and informative. Did everything needed and asked of him. He truly put me at ease with his knowledge and experience. Been with Heatmasters for many years and switched I could kick myself in the pants for doing so. If you want a great company that services you and keeps things safe and running smoothly Please try Heatmasters and stay with the Best Company out there. Youll never go wrong with these Guys. Just Wonderful.

David V. serviced our gas boiler on 11/21/2016. He did a great job and was very proactive in diagnosing some issues we had, and with coming up with a solution combining immediate needs with work that will be necessary but could be deferred for a short period. Its an old unit but willsurvive for a few more years thanks to Davids efforts.

Quickly and thoroughly found the leak in our AC! Very friendly and have never had anything less than 5 star experience with Heatmasters. Grateful for a company that is so reliable.

Great response to an emergency situation of no heat in the middle of a cold December in Chicago. Remedied situation with the urgency I needed. Thank you Heatmasters!

David performed excellent service. He did a thorough examination of the units in need of repair. Then he reviewed options to address the multiple cleaning & repair issues. He performed cost effective maintenance and preventive care while recommending that I subscribe to maintenance plan so that I saved money. He clearly explained all charges and worked within my budget. Hurray for Heatmasters!

I would like to express my Thanks to Aphrem of Heatmasters who came out on a service call on a Humidifier which had a Leak after a New Furnace was installed.Aphrem diagnosed the issue and got things back up to speed! Boggan at the Home office took care of the service call and stood by the Loyalty of my Parents have had with Heatmasters over the past 35 year.I appreciate their efforts in keeping my Parents Home Warm and Cool!

We had Matt B. This dude is super! Very courteous, called well before stopping over for his appt time. Also very professional, he explained technical problems in a very easy-to-understand way. Thanks, Matt!

We could not be happier with Daves visit each fall and spring. His work is always done right the first time and he carefully checks all systems for proper safety and operations. Dave is the kind of service technician every good company wants on the front lines.

Had AC issues over the weekend, like many in the city. I called Heatmasters, as their Reviews posted seemed current and customer service focused. So I gave them a try, I called in the morning and spoke to Juanita, she was amazing very customer service oriented, seemed as if I picked the right company. Then the technician showed up, his name was Ivan, he did great work, seemed like he knew what he was doing and was very courteous and focused on getting my AC diagnosed. After diagnosing he stated the fan was the issue, I said OK what is the price, he called into the office and gave all the information on my unit, they called back and stated 550.00 for the part, I was a little cautious but knew I needed it fixed so I asked about the brand, he said it was generic but would work, I asked if it was cheaper than replacing the original he said it was by a little, I said OK, only 15 minutes later did I google the part and find it for 99.00. It saddened me that all this great service went down the drain with a mark up so high. The work consisted of removing 12 screws and changing 4. So my final note is be super cautious on their pricing and if you do work with them, I hope you talk to Juanita and get Ivan, just make sure and Google the part prior to giving permission. I wish I did. Thats why they got the three stars, they went to the service leading up to the billed work.

Matt came out for an AC checkup. On time, friendly, courteous. Explained what was needed and finished the job quickly. Very professional.

Ken S. came out to service our boiler and get our radiators going. We are new homeowners, and appreciated his patience as he walked us through the system, pointed out things to pay attention to, and explained how and when to perform certain steps. We feel much more confident about operating the system now.We did have to call Heatmasters the next day because the second floor system is still not operating correctly. They were prompt to schedule a technician to come take another look. I have no doubts they will be able to resolve the issue for us.

Aphrem was very professional and did a great job. He advised me as to what was needed right now and what was just normal maintenance. Thanks.

Ryan was great! Did a great cleaning. Extremely informative! Taught me a lot about Boiler Steam Heat. Much appreciated!Would definitely recommend Heatmasters!

Ive been dealing with Heatmasters for years now, and I find them to be professional and knowledgeable about my heating and air-conditioning needs. I recently signed up for their three-year inspection plan and, though it was pricey, I figured it would be good to make an investment on my heating/air-conditioning care here in Chicago. They are always prompt in reminding me when an inspection is due and their inspection crews are polite and considerate. I recommend them.

Andy was very knowledgeable and experienced - performing regular maintenance on our air conditioning system. He was thorough and efficient and made some great suggestions to keep our system working properly. We have used Heatmasters for over 20 years for both heating and air conditioning and have always been pleased with their service.

David always communicates inspection findings and repair options clearly. He contacts you ahead of time the day of the appointment to keep you informed on arrival timing. Professional

All our AC/Furnace work service has been accomplished via Heatmaster for over 20 years now. Weve always been grateful and satisfied with the work completed. We now always request Brock to come out to the house because he is timely, friendly, courteous, and knows his profession well. He always explains what he is doing, what may need to be done in future, and also explains the inner workings of the system as he works. He photographs and documents his work and any potential future work that may be needed, to keep an eye on things for us. We truly appreciate and trust Brock - and our dogs give him their seal of approval too!

Technician was great. I was fully prepared to break the bank and buy a new furnace and air conditioner. Lucky me, it was not that serious. Brock quickly identified the issue, resolved it, and did not try sell me something that I did not need. Very satisfied with my service. Honest, effcient, clean and quick.

Matt is extremely well versed in his profession. He is also honest and you can tell he’s just looking for what’s best for your home. I never felt he was trying to sell me anything unnessecary, or rack up a bill. Extremely professional and explains everything so that it makes sense to someone who isn’t specialize in HVAC systems. I will personally always request him when possible. Thanks, Matt!

Service rep was very professional and honest. Took pride in his work and cleaned up afterwards. Highly recommend Heatmasters.

Heatmasters has very professional and courteous staff. We have been customers for years. They are honest and dont try to sell you on what you dont need. We highly recommend them. We had Ryan as our technician and he was helpful, thorough, and friendly.

David V was extremely helpful. He came out to repair our furnace blower motor and we couldnt be happier with the service provided. He answered all our questions and gave a few pointers as well. Highly recommend Heatmasters

Great service. David V. provided excellent customer services, was very informative, and explained everything in detail. Have been using Heatmasters since 2009 and have never had a complaint.

Received a call from Daid V. of Heatmasters at 4:15 pm on a Friday before the Christmas Holiday weekend. David was willing to stop by my house at 4:45 pm to check my boiler. The boiler had been down for about a week. David got the boiler working and has not failed since. He was very knowledgeable and pointed other issues with my boiler that I would have never noticed. I have been neglecting to have my boiler checked annually and realized that it a risk safety wise and financially to not have your boiler or furnace checked at least once a year. Leave it to the Pros. I recommend Heatmasters!!!

I’m very happy with the service provided by David, who came out to my house to fix an issue with my AC. He took the time to explain what the problem was and had it running in under an hour. I will definitely be using Heatmasters again for any heating or cooling issues. Thank you.

Heat masters, as always, provided great service for our furnace today. David diagnosed the issue with our furnace not running as efficiently as it should, gave us the best solution for the problem and remedied it. After David was finished he explained what hed done and how we should maintain the furnace from here on. professional/ clean/ informative thanks David

We must keep and make notice on a 5 Star review on Ivan for what Im writing are the facts.Ivan is a fine example for your establishment in how hard he works and how genuine his customer service talents are.Ivan demonstrates outstanding customer service and will continue to develop your business and needs to be recognized a fine technician. Technicians like Ivan are not seen everyday and they are hard to come by so please make sure that he is rewarded.Sincerely,Joseph View

We have serviced our a/c and heater systems for the last 5 years with Heatmasters. They are easy to schedule. The technician has been very courteous and knowledgeable. Adrian was detailed in his descriptions of issues that he found. He explains in good detail.

David V. was extremely thorough. He explained everything to me before he did the work. We also have a plan for some work going forward. I felt confident enough with David and Heatmasters to purchase a long term service package.

Both Maggie and Rene were polite and helpful. Maggie of the Office Staff called the morning of the appointment and confirmed that Rene would be coming in the window of time of the appointment. Rene of the Field Personnel worked very carefully cleaning and checking our air conditioner. He explained information about our equipment and answered all of our questions thoroughly.

Fernando was very efficient, friendly, and courteous.