Found them on line and called. The person who answered listened to what I said, when I got there he went over my car with me, I didnt get the run around most mechanics give women when they need work on their car, great experience
Pacific auto was listed on my Max Care warranty for my Mercedes Benz. I called 2 other places who were booked 2 weeks out. I called them around 5pm and I was able to drop my car off next morning. Giyermo explained what was wrong and walked me through the steps and asked if there was any other issues he would like for them to work on. I love this place and I will be bringing my other vehicles for services. Excellent job guys
All I can say is, Praise God!! Absolutely AMAZING and cant thank you enough for always getting my car back on the road. It runs great, sounds great and I am very grateful to you and your mechanics. I have brought my vehicles to Pacific Star Auto for years and they always repair my vehicle and get me back on the road. Professional, excellent service, great pricing, honest, reliable. Over the years, I have been to other mechanic shops, but Pacific Star Auto out shines them all and I can trust them. Thank you for always providing AMAZING service.
I took my car to this shop after I noticed I had a leak. Unfortunately, I ended paying over $600 and my car is still leaking. I also had to take my car back to the shop because it was starting to have a worse issue after they worked on it. My car started to die when I was idle for a while and I had to take it back to them.When I first went back to Pacific Star Auto, the owner tested my battery and told me to go to Walmart to buy/change my battery because it was dying. I ended up going to AutoZone to make sure and they said my battery was fine. Even when I went back to Pacific Star Auto, they tested my battery again and said it was actually fine. It kinda felt like the mechanic wanted to turn me away because I had to repeatedly go back to their shop. The owner even told me that he would charge me $50 each time I visited as a diagnostic fee although I was just concerned that my car started to have a worse issue than when I first dropped it off.Luckily they checked what they did and made additional repairs for free. After leaving it for another day, I was able to get back on the road. However, I wouldn’t feel right recommending this place to my friends or family. I definitely won’t come back here.Moreover, they are the type of mechanic that try to fix an issue by just replacing parts until the issue is fixed, which can be expensive in the long run.
Curious and friendly service
Professional, courteous and honest. Highly recommend. Cool decor in the front office too!
I can not begin to express how incredible this shop is! They are extremely informative, professional, honest and kind. I cant say Ive ever had a good experience with any type of car repair service until doing business with Pacific Star Auto. They couldnt have made getting the repairs done any easier than they did. They have all my future business without a doubt.
Great guys. great work. They kept to their quote and timeline. The body work done on my Tundra was excellent. Paint match was spot on. Been bringing it back for oil changes and tune-ups too.
Absolute pleasure to deal with! Would hands down highly recommend to anyone!! Went above and beyond and far out of their way to accommodate the job on my mini! Very much appreciated!!!!
Awesome service. You cant beat the reasonable prices and customer service. I recommend them to my family and friends all the time
Honest very helpful thoughtful staff..
Second time coming here and Im very pleased. Reasonable prices, fast work and great customer service.
I highly recommend this Auto Shop. Friendly customer service, honest and reliable work, with excellent prices!! They go out of their way to provide prompt service.
Pacific Star Automotive in Chula Vista.....auto body collisions miracle I am truly amazed with the work they have done...llamalos para cualquier problema de tu automóvil ellos te ayudarán.
Best price in town. Professional service.
Great customer service, great value and accessibility even in car emergencies like faulty starters, batteries or other breakdowns. A rarity-- someone you can trust!
Good place
Great paint shop
Excellent