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Advance Auto Parts
1601 S Cicero Ave, Cicero, IL 60804, United States
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Advance Auto Parts
Comments
pr
Review №1

Very good place to go get suggestions and questions about your vehicle and everything is wonderful

Je
Review №2

The ok just pricey

Mi
Review №3

Good place to shop

Th
Review №4

They didnt have any items we needed and the girl act like she didnt want to come check my light.

St
Review №5

Get employees who enjoy their job

om
Review №6

Very helpful

Me
Review №7

Went in today and their was one cashier working. It was another lady and I standing in the line. It took him 5 minutes to acknowledge us, he was reading a piece of paper. It was finally the lady turn. She needed brakes, rotors and he started asking her other questions. Questions she didnt know. He quoted her prices for several things. Then the slow cashier who looked high asked what was her plate # because she wasnt sure what model she had and the car wasnt outside. Mind you its been almost 10 minutes Im standing in this line. There was an older man who talked on the phone the entire time who could have took me. I dont know if the cashier was flirting with the lady or not but they annoyed me to the point I put my bottle of Lucas down and walked out. Go to AutoZone down the street. Much better customer service and their people arent under the influence!

Ma
Review №8

Great service luis

Ma
Review №9

I just called to ask for a part to see if they have it in stock I got a attitude from them and they hung up the phone y’all need to get new employees that actually want to work and not hang up on customers or be on the phone talking to they momma while they at work y’all need to do something

Al
Review №10

Got A new battery from this store. The Clerk was amazing...didnt get his name. Ut he was friendly, knowledgeable and offered great suggestions.Im always coming to this Auto parts store for my needs

th
Review №11

Very fast service with nice staff.

Pe
Review №12

Got front and back brakes for my wife truck great price

Je
Review №13

Great prices to go for my car n low if you ask me

Ye
Review №14

Swore in front of my children. Terrible customer service would not recommend anyone to come here. Very rude just terrible

Ro
Review №15

Excellent customer service and over all knowledge on parts and possible problem on cars Thank you Mario...

Sa
Review №16

The manager gave the most terrible customer services in my opinion! Order parts online & she told me that she didnt have the part or it might be in the stock that they had just received. In so many words, she did not want to look for. So she recommended that another store have it. Send me to another store that also did not have the part. Due to the fact that my car was in the shop & I needed the part a.s.a.p. I had to wait another day to get the part. Also I try to return a online order it was a really big inconvenience because it was a online order. I dont understand the problem, if online is under the store name. the store would not exchange the part for the correct one! Just terrible services.....

Ce
Review №17

A little slow but good

Al
Review №18

Needed a battery because mine took a dump on one of the coldest days of the year. Jonathon did a wonderful job on installing it in 5° weather.

Do
Review №19

Has everything I needed aside from a long line

Li
Review №20

Worst place to come ! Manager is always on her own bubble, always on the phone and never handling customers. If I could rate on the negatives I would cause it doesnt even deserve a star.

Is
Review №21

Store at 16th and cicero never had the order complete when you order online

Er
Review №22

I had great experience very helpful nice employees n management.

Sa
Review №23

Sometimes its good customer service and sometimes they have attitude

Jo
Review №24

I found what I was looking for although the service was a bit slow .

Gl
Review №25

Went there asking for break lights. Im guessing they didnt have it for my car so they opened the package and hand me the bulbs,sent me on my way. The bulbs didnt fit and I didnt take them back because they only charged me a dollar and gave them to me by hand. Worst service every that day!!! My break lights still doesnt work! And Im a female in need!!!

Ra
Review №26

They always have what i need

Je
Review №27

Order parts. Moderate price

Je
Review №28

I normally order on line and pick up in store

Je
Review №29

Good customer service

Ma
Review №30

This girl didnt want to do a check engine light, because it was dark outside.

Se
Review №31

Always gets it right

Fe
Review №32

Manager provide terrible Customer service. You dont know if she is taking on the phone, talking to you or with the workers. If you dont like the job find another one.

Te
Review №33

Great service

Ji
Review №34

My car part store

Lu
Review №35

Okay

Ja
Review №36

Yeah its okay

Ge
Review №37

Friendly

Mr
Review №38

NICE!!!!!

me
Review №39

Very good experience help you a lot explain you well ... it is a very good place to buy for me it is recommended that was my experience

pi
Review №40

Good service the times I have gone

Information
11 Photos
40 Comments
3.8 Rating
  • Address:1601 S Cicero Ave, Cicero, IL 60804, United States
  • Site:https://stores.advanceautoparts.com/il/cicero/1601-s-cicero-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 708-656-6762
Categories
  • Auto parts store
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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