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iMasterTek iPhone, iPad Repair Services
6201 Greenback Ln, Citrus Heights, CA 95621, United States
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iMasterTek iPhone, iPad Repair Services
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An
Review №1

Fixed my screen in 50 mins. Price was better than a couple of other shops. Let alone, he also got my screen shipped in one day as well.

Da
Review №2

They know technology things. Me not so much. So we need them in our lives

Go
Review №3

After hours on the phone and multiple visits to Apple and their “Authorized Service Centers” a visit here took minutes to diagnose the problem and get my iPhone up and running. I desperately needed important work information off the phone.I had mistakenly turned off iCloud backup and was looking at hundreds of dollars for a data recovery specialist to give me a text file so I could manually reenter all the lost info. For just a $25 diagnosis charge they were able to get the phone turned on and then perform a backup.If you’re out of warranty on your device, these guys are awesome! I can’t recommend them enough and will go here again before hassling with Apple and their “approved repairs” that don’t work and cost multiple times what I payed here.

Br
Review №4

Great experience! I went with my sister to put a screen cover on my iPhone 8. The customer service was off the charts, with a great sense of humor. The screen was centered perfectly on my phone, and more importantly, there were no bubbles or issues. We have been here 3-4 times now and we will continue to come back! Thanks for being efficient and doing an outstanding job!!!!

Co
Review №5

Great experience. They had what I needed in stock, gave me options, and were quick to fix my cracked screen. Not only that, the price was fair. The best quote I received! The location was convenient too. Around a ton of businesses, if you want to run errands while you wait.

Me
Review №6

Well my Sony phone broke. They fixed it and what a difference. I cant complain. They did a great job and more than I expected. I recommend it to anyone and I will make sure that my family and friends know. Great prices and honest people. I wish them the best! Keep up the good work!!!!

Gi
Review №7

Val is a super nice guy. He does quality work. He replaced the screen on our iPhone 7 in 45 minutes, and at a very reasonable price. He also stands by his work with a warranty. Top notch in every way. Thank you, Val!

An
Review №8

Did an iPhone battery replacement here. This solved my battery issue perfectly. My phone is back to excellent condition. The people at this place are knowledgeable, friendly and provide fast and excellent service for a good price. Highly recommended.

Ch
Review №9

My moms iphone battery decided to blow up yesterday, on her birthday! We looked at reviews and decided to give iMaster a try! They were super quick, inexpensive, and friendly! Definitely recommend!

Ga
Review №10

Got busy replacing my Iphone 6s screen right away. I was on my way in about 15-20 minutes. Even got 10 buck discount from the quoted price. Fast, reasonable, quality work, and friendly. Cant beat it.

Ba
Review №11

Val is the best. He returned my call promptly, is courteous, generous with information and very fair in terms of pricing. I recommend this location for any and all repairs not to mention some solid tech guidance. Freeway friendly, too, and for me, a solid business neighbor. MY PHONE LOOKS and acts as if its BRAND NEW! Thank you, Val. bb

Pa
Review №12

Wife dropped her iPhone and cracked the glass. I know, youve heard this before. Based on reviews we took it here a little bit after 10am and had it back by noon. Excellent service. He was accurate with how fast he could get the work done. Nice personable guy who seems to be working alone and doing everything from diagnosis, to logging in the item coming in, to fixing it, to cashiering.

Da
Review №13

Has way better prices than other places I have been to. I didnt think I could get a screen replacement for my iPhone for a reasonable price but I was able to here.It took about 40 minutes to have it repaired.I recommend checking out the Yelp deal also to save 5!

Te
Review №14

Took my phone to get the screen replaced 3 weeks ago. I was told it would take 30-45 mins and it took an hour and a half. He was on the phone majority of the time and I was the only customer in the sketchy place. I paid $90 and left. 12 hours later I set my protected phone on my counter and the top right corner cracked. It wasnt a big crack but after just paying $90 I wanted to have him repair it since he told me it would be under warranty. I figured he must have used a bad quality glass. I couldnt go down there but I called and left a detailed message the following day to let him know what happened. I went in today to get it replaced. I told him what happened and I wanted it fixed since it was under the warranty he told me about. I asked a few questions about the type of glass or repair that he used Because I had my phone for 2 years with no problem. He explained that it could have been pressure from the metal on the phone. Pretty much blaming the phone and not his product or his poor repair. He told me it would be an hour so I left and came back. Picked up my phone and started to walk out after thanking him. He stopped and told me I had to pay for the repair. I was shocked and surprised. I told him it was under warranty like we discussed when I paid you 3 weeks ago and before I dropped it off. He held my phone hostage and I told him I would call the police if he didnt return it to me. We argued and I felt like he tricked me and probably does this often to people, specifically women. I told him to look up my paper work and to listen to his video tapes because he never mentioned me having to pay $100 for the fix. (First visit was $90). I had my husband get out of the car because I was afraid of what could potentially happen. I told him to call the cops because he wouldnt release my phone. I was blown away with the way he was speaking to me. Im so grateful I grabbed my husband from the car, not sure what would have happened if I was alone. I was so upset, the kids were in the car and the cops werent coming fast enough since it wasnt an emergency. I told him to put my old screen back on and I left. Its obviously that I will not go back again. What irritates me is he uses the term under warranty to get you to go with him up front and then when you need to use it, he retracts. He said its only if its a manufacturer issue. Why dont you tell that to people when they come in? You know I came in there before not for that kind of problem. I also mentioned my phone message and he gave me excuses as to why he didnt return my call. I felt like I did everything to let him know I was using the warranty he keeps mentioning. Oh, he then tried to negotiate the price when I told him I wasnt going to pay. I wasnt going to give him an dollar after the way he handled everything. I was so upset that an owner of a business would talk to a customer the way he did. My husband and I both feel like I was set up and most people would pay to avoid confrontation. Not I, you messed with the wrong person!! Do yourself a favor and shop somewhere else.

Ca
Review №15

My iPhone glass shattered... no more of this nightmare... needs to get it fixed. I was about to ask some friends to do it now that they have this thing that you can replace the glass. But common sense told me that my friend has never replaced a hard drive, updated this RAM or fixed viruses, so I said never mind.The guys at the iMasterTek iPhone Repair were great! He listed to how I broke my phone (dropped to a cement ground) and he went off to repair it. Told me I can wait in the waiting room, but I prefer walking around coz its a beautiful day anyway. Gosh he did it in half an hour. I paid $79. No headaches. Done. Phone is again decent yes!!!

Ru
Review №16

I have taken all of my kids phones here for the past 2 years and the service has been great. Fast, priced competitively and friendly. I highly recommend iMastertek for repairs.

Da
Review №17

Very good experience with Val at iMasterTek. Dropped up an iPad mini for screen replacement. Val was helpful and honest with what would be needed to repair, cost, and how long it would take, and any potential issues that could occur. Val exemplified what excellent customer service should look like when working with technology. Would go there again if I ever end up with further electronic issues

Al
Review №18

Love the way my phone was handled had a busted screen for almost a month until it started falling apart called iMasterTek the gentlemen made same day appointment came by my house, and 15 min later had it fixed in his special equipped car. Great gig he’s got there thanks bud if I have any more issues I defiantly know where to go..

Mr
Review №19

Excellent Service 5 Stars. Owner highly accomadating and provided great and quick service. Would recommend to anyone and will be a repeat customer! Thanks

de
Review №20

Broke my phone today when getting out of the car. First time in three years! Anyways, looked into a lot of different places and from reviews and after talking to an actual person, felt this was the best considering price and customer service. I came in at 5:15 or so and he had it ready by 6:05 or so.

Ne
Review №21

Had my iPhone 7 Plus screen repaired. Great customer service in person and over the phone. I was given a time frame as to when my phone would be ready and was not disappointed. Thank you Val (:

Bi
Review №22

Great experience. Service was fast and professional. The price was great.Had screen and battery replaced on iphone 5S.

Ja
Review №23

Great place to have your apple products repaired. I bought an iPhone 7, and 2 days later it slipped out of my hand and fell face flat on the tile floor. Long story short, this is what happens when you try to save on a case at apple store thinking it would be cheaper on Amazon, but its funny it turned out the opposite, or its just bad luck, or its just me and phones dont get along. Anyways, Val fixed my phone in under 30 min, it looks new again. Thanks much, will defiantly use you guys again.

Ta
Review №24

He is genius, saved my all pictures from dead iPhone. Thank you.

Mi
Review №25

IMasterTek saved my MacBook Air!I have used iMasterTek for several years now. Yesterday was a special case. I happened to spill nearly a glass of water directly unto my MacBook Airs keyboard. Within 2 seconds my laptop shut off. I shook off the water and immediately called iMasterTek. Val responded recommending bringing the laptop to him ASAP for a thorough dry-out job. As I came, he right away informed me that there are no guarantees. Water damage could have either killed the laptop entirely or might have caused major damage to individual parts.For over an hour Val was taking the entire laptop apart, drying every electronic part there is. The water was everywhere! Special skill and equipment was needed quickly before major damage occurs. iMasterTek was able to provide that for me.I am super happy! Everything ended up working perfectly. My laptop was restored to the condition it was in before the spill. But, even if it wouldnt have, I would still recommend iMasterTek to others. Care, skill, and professionalism iMasterTek provides is remarkable. They are also very affordable and fast! Strongly recommend.

Ry
Review №26

My wife and our kids have had many broken screens and fortunately we happened upon this amazing shop. Fast, friendly and fair! I highly recommend iMastertek

An
Review №27

My mom dropped and cracked her iPhone screen. He replaced it really fast and did a great job. Really nice, friendly and very knowledgable! Thanks!

He
Review №28

Did an excellent job!! Great customer service!

EM
Review №29

Awesome experience. Val followed through with exactly what he said and quoted. Will return if I need another repair!

Al
Review №30

Very good prices, this is the second time I have done business here and I am very satisfied!

Ge
Review №31

Replaced my screen and battery on my iphone 5s yesterday. Works and looks like a new phone. He did it while I waited. Very quick service. Dont go anywhere else.

An
Review №32

The owner was the one that fixed my phone. (The screen was cracked) and there is an app that if you type in a password it uses the front camera to take a picture of whomever is using the phone. He tried 58 times to crack the password and it took a picture of him every single time. He claims that the apps sometimes open and spazz out and open themselves. Apparently they will try to open themselves almost 60 times to get into private information also. After knowing that this is what happened I can only imagine what he saw that wasnt under a passcode and what he could have seen. He went through my phone. Im honestly extremely pissed off about this and worry for whoever else is going in there and what he is getting off of other peoples devices. Take this as a lesson learned and be careful. Before I found this out I thought that it was a great place and that they did great work. Had my phone fixed 2 times and was very happy with the result. But after this I will never go back.

Xa
Review №33

Very good service only took about 15 mins and was very good price, big thanks Val and I will return for my phone needs

Ch
Review №34

Excellent customer service, was very quick to repair my iphone 6 screens at a price cheaper than my insurance deductible and was my phone not used replacement. Thanks!

El
Review №35

Great customer service, got a new battery for my iPhone 6 was in and out the door in 20 minutes!

Ad
Review №36

A competitive price for altogether expensive Apple products and very nice customer service.

St
Review №37

Had a problem with my iPhone 6plus volume, fixed it fast, for just a small amount of money.. Great job thanks again..

so
Review №38

I had problem with my i5 charging portThey fixed it after 20 min! That was cool experience 👍🏻

Ty
Review №39

Super great job made an impossible job possible thanks

Cy
Review №40

This is the first review I have ever given, and you have to know this guy gave me excellent service. I was very skeptical and had taken my phone in for repair someplace else in Roseville (Yakety Yak) and they said they could do nothing to fix it. I kept researching and Slava scheduled an appointment with me and the turnaround was amazing. My phone actually works now. He is a keeper and I am impressed at the professionalism I received. I am sending all my friends to him.---Cynthia

Li
Review №41

I have a special needs son and I dropped off his old iPad on a Friday which I was told no technicians were available until Monday. We waited over the weekend which was complete hell and to find out By the following Tuesday they were still unable to do diagnostic or fix. Do you not go here if you want anything fixed in a timely manner.

Ai
Review №42

Replaced an iphone 6s screenfast and easy, 100 day warranty, wow

Wa
Review №43

Very good customer service and good prices

Ju
Review №44

Amazing service and hella quick ! Thanks(:

Lu
Review №45

Did well and fast service

Cl
Review №46

Quick, professional screen repair for my phone.

Gi
Review №47

Fixed mine nd my bro phone for $80 4s and 5s

su
Review №48

Awesome Service!

Aj
Review №49

Great best iphone4

Mi
Review №50

Dont trust this crook. He told me that he put original iPhone parts in my phone and boom! One year later my charger port failed while I was in Malaysia. I took it to a repair shop and saw he used an aftermarket charger port!

Na
Review №51

Highly recommend!

La
Review №52

Helpful, quick, friendly

Information
5 Photos
52 Comments
4.6 Rating
  • Address:6201 Greenback Ln, Citrus Heights, CA 95621, United States
  • Site:http://imastertek.com/
  • Phone:+1 916-847-5533
Categories
  • Cell phone store
  • Computer consultant
  • Computer repair service
  • Computer store
  • Computer support and services
  • Computer training school
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
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