My brows have never looked better! Best place in town to get your eyebrows done. Chrissy is the best!

Ive moved around so Ive had multiple places doing my brows. Im particular about them so I let them grow out and decided to come to the brow bar. Im incredibly happy i did. Felicia explained how they map your brows for your face and did a great job, really looking forward to the next time i go! So happy i found my place and my girl!

They do the same as all the other benefit brow bars, but they have awful customer service. It’ll take you forever to get an appointment. You’ll be on the phone forever between hang ups from their end, waiting for someone to pick up (no hold music makes it seem even longer), and calling back after being on hold for 10 minutes. If you come in to try to make an appointment, if they’re with a client, they won’t even acknowledge your presence. And once you have to bring attention to yourself to simply ask a question, they act annoyed and like they don’t have time for you! They really need to work on their customer service skills. I’ve given them many tries, 3 different girls, and it’s just not something I want to continue trying, hoping it might get better. There are other people around who do brow mapping and have way better customer service skills. 👎🏼

Best brow waxing ever. My eyebrows have never looked this good. The lady that did my brows was friendly and even filled my brows out and applied concealer so I wouldnt be walking around the store with a red face (always embarrassing). Well worth $20.

I went to Ultas brow bar Sunday November 2nd to have my brows tinted and waxed ( which I have done many times prior ) The woman who did my brows, waxed at least four times including my eyelids. My eyelids weeped all night. Tuesday I had scabs on my eyelids. I called Ultas district office because there was no manager available at the location I went to. The district office said, they had no one available to speak with me however I would be called back within 48 hours ( THIS NEVER HAPPENED ) a lady called me back from the local store on Wednesday evening and told me, She was sorry it happened and they would put MY money on a gift card so I can return and have it done again. I will not shop Ultas again not because of what happened but because if the lack of concern for a customer who was injured in their store. I have documented pictures and also told the lady I called, I would be glad to return to the store so they could see the damage done.