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Tractor Supply Co.
3355 Guthrie Hwy, Clarksville, TN 37040, United States
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Tractor Supply Co.
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Ri
Review №1

Very unprofessional I called to see if this location carries a dental water additive for dogs. The woman who answered the phone stated she is searching for the item and asked if i could be placed on hold. I agreed to being placed on hold. I did not agree to being placed on hold for 14 minutes then was hung up on. I called back to the store and the same woman answered the phone and said maam Im working the cash register and will get to looking up your item when I can. So i asked her what was I on hold for 14 minutes for if you were not looking up the item in the first place. Im pretty sure she wasnt the only one in the store who could have looked it up. Common sense would be to ask someone for assistant to search the item if she was the only one working the registers. Then she claims she was putting me back on hold and would see if a coworker could look it up then hung up. I called back again for a third time and asked to speak with a manager. The person who answered claimed to be a manager and said the hold button and end button are right next to each other. If that was the case and you notice you hung up on the person then common sense would be to hit the recent calls button and call the customer back. What kind of customer service does this store have? Please redo your customer service training because you all are lacking customer service skills. After I told the manager what I called for it took him less than 2 minutes to tell me they are out of stock for the item I called for.

Ge
Review №2

Could not ask for a more friendly staff, the stock was lacking but that is everywhere. They found what I needed at another store, called and had it put on hold for me, that was going above and beyond.

Ch
Review №3

The firewood burns great. Hot, but not too hot. Nice even burn accross several hours. Peak smore firewood. Get it while you can!

Jo
Review №4

Awesome! 10$ per pet...no size limit!

Ma
Review №5

5 ft. x 8 ft. Open Mesh-Floor Utility Trailer, Model #5X8SP $849.99

Ja
Review №6

The best place in Clarksville for Microchipping your dog. Very friendly staff and service. The process was straightforward and simple. Best price around town highly recommended.

Le
Review №7

I called and spoke with a gentleman about a product and explained that I was driving over an hour away and exactly what I needed With product information down to the accurate size brand name and everything....I Drive The hour-plus drive get there the product is to be held at customer service when I get to customer service and see the product.... is nothing like what I asked for...I wasted over an hour drive one way plus gas and time not to mention having to make a child ride to and from and not even getting what was needed. THANKS FOR NOTHUNG!! IF YOU ARE GOING TO HAVE EMPLOYEES WORKING WITH THE PUBLIC THEY SHOULD AT LEAST BE KNOWLEDGEABLE IN PRODUCTS AND AVAILABILITY BECAUSE THEY DIDNT HAVE ANYTHING IN STORE THAT I ASKED FOR...AND I WAS SO SPECIFIC I GAVE DEMINSIONS AND PRICE FROM ANOTHER TRACTOR SUPPLY STORE 3 TIMES AND TO GET THERE AND IT STILL NOT BE ACCURATE.You had 1 job.....one job nice fail!!

K.
Review №8

Well kept neat, clean and organized. Store has many items you cant find under one roof. Staff was quick to help and even went with you to help find what ever your looking for. Wish they were a bit bigger.

St
Review №9

Ive had very good service between two different stores with an online pick up order and a ship to store order for black Friday. Their communications by phone, email and text notifications were very fast and effective. I am impressed and will come back for more.

Tr
Review №10

A go to place for all your needs, they have a little bit of everything for everyone. Customer service isnt that great. If you need help you have to go and pursue it or compete with other trying to get help like you. Other than that, I recommend this place.

Al
Review №11

Very nice place! I come here for my dog food and they always offer to carry it for me, and they are always kind to me and my dog. The chicks that they have are always in fine condition and are well taken care of, as well as the other occasional livestock they have on grounds. Overall I would definitely recommend this place!

Ja
Review №12

Just went today to look at gun safes. Andrew helped us, he was very professional and informative and helped us find a great deal on a great safe. Cant recommend him or this Tractor Supply enough! The customer service here is very good.

Ri
Review №13

Whatever you do dont get a Simpson pressure washer here. Everything was so loose it falls apart too easy

Br
Review №14

I generally like TSC, prices are a littler higher than RK (on some items), but heres how my last visit went...•Me - staring at an empty pallet of whole corn.Employee - need some help?Me - yes please, do you have any whole corn in the back?Employee - let me check.Me - patiently waiting.Employee - yep, we have pallets in the back.Me - great.Employee - well put it out tomorrow.Me - speechless look of confusion as employee walks away.•Summary: Yes, we have whole corn in the back, you cant have any, please go give RK your money today.

Jo
Review №15

Fantastic people working there helpful and they had everything I needed appreciate them working this time to help people I like me

TL
Review №16

Even though we live just minutes away from the Springfield, TN Tractor Supply, we usually make the drive to this store instead because the customer service is SOOO much better (and the prices are too). Customer service DOES matter and we appreciate this store tremendously!

Ka
Review №17

Always a pleasure going and shopping or even just looking that usually turns into buying. This store has such a variety of items if you travel down the isles you will generally find an item in each section that you remember you need. (Or is that just me) make sure to say Hi to the animals in the pasture if they are near, they cycle from goats, to cows (very fancy cows) and throw in an emu or donkey.

K
Review №18

When they are out of what you need it takes a good long while for them to get it but they will definitely get it for you. They have a great variety of feed. Much better than Rural King. Real nice dog and chicken pens.

Da
Review №19

Tractor supply holds there facilities to a high standard they are always clean and the staff is always friendly!

Wo
Review №20

Sooo much nicer than RK!!! Store is a little small to fit their great selection and pretty good inventory inside their four walls.

K
Review №21

Great location. This is our go-to spot to buy our dog food. Staff is always friendly. Definitely recommend shopping here.

da
Review №22

Always friendly and helpful service. Had selected some items that were marked higher than the sale price. The cashier not only brought this to my attention and offered me the lower price, he suggested that I take advantage of the lower price and waited patiently while I went and got several more items. Great CS!

Pe
Review №23

The people here are always soo nice and helpful! highly recommend them and you never know what you can find when you walk through their store. Had a great price on the fencing I needed and a great selection of shapes and sizes

Ma
Review №24

Location is very good now that they have made the road bigger. Very nice and friendly staff, very helpful too. Clean establishment inside and out.

Fi
Review №25

Updated Review: 2/5They have now started storing equine bedding pellets outside where it gets wet and ruined. I use it for one of my cats litter boxes because it is better on not tracking stuff on the bathroom floor while it is still in pellet form (when compared to normal cat litter). Wet pellets quickly breakdown and insects nest and lay eggs in it when stored outside. We made a special trip over there and the employee said they only store it outside, and that is how it has always been...which was not true.There were a few other things stored outside that would be ruined by rain also, which is inexcusable to do. The only reason I did not drop the rating down to one star, is because the inside of the store was still in mostly normal condition.Original Review: 4/5Everything about the place matches high expectations of great customer service and assistance carrying out purchases, cleanliness, decent selection (including some things that are only found at these sorts of places), etc.Two things keeping it from five stars. One is that some stuff stored outside gets rusty from laying in puddles of water...so better storage of goods needs to happen.The other thing is that we have placed orders but then when we have gotten there to get it they will have ripped open packaging (orders were for farm supplies). Since we dont know what the product we plan on using has been exposed to, we cant accept it and this causes extra issues for us.

An
Review №26

Always Clean, well stocked, Customer Service is great and their Vet clinic is the best thing ever. Great prices for keeping my babies healthy n Happy.

Cr
Review №27

I never know what I will find in here. I love going in to view their seasonal items. I also buy my dog food here.

Ch
Review №28

I waited a very long time to get a Christmas tree and many farms and stores were sold out or had very small and sad looking leftovers. But upon getting to tractor supply, they had beautiful 6+ft trees of various fir types for only 20$! They saved my Christmas and at a cheap price as well.

Th
Review №29

Went in to buy a chainsaw they had on sale. Was in and out quickly and kept on schedule, since I was on lunch. Still had time to grab food and eat. It was a great buy on the chainsaw....

As
Review №30

Every other time I go in here, they dont have my dogs food (their store brand), and most of the time when they do have it, they only have the smaller bags. At the hopkinsville, KY store, they will always sell me two of the 18 lb bags for the price of the 35 lb bag. When my fiance asked the these guys, he was rudely advised thats against company policy. Will only be going here as a last resort from here on out, even though its a more convenient spot.

Jo
Review №31

Its been a bit since my last interaction here but I feel like its important to say I thought I lost the insanely helpful small town feel when I came to Clarksville but these guys proved me wrong. I came in out of an awful storm with a motorcycle and no way to load it and they helped me to the best of their ability and loaded it into my friends truck without a problem. Easy 5/5 Id trust them with any utility questions or issues I have. Great job folks!

Be
Review №32

The staff treats you like family. Im handicap and I just tell them what I need which is usually 40 lbs bags of corn & layer pellets. I All I do is pay. They load it for me. BEST SERVICE EVER!!!!!!!

Ju
Review №33

We purchased 4Health grain free cat food. Our picky cats love it and I love the price. Great quality product and a great price!

Iv
Review №34

The employees have always been incredibly helpful and pleasant to interact with. The store itself is in great conditions and always stocked with everything Ive needed from them. The only downside is long wait times at checkout.

Ke
Review №35

This chain has begun its decline. As always happens when a chain gets too big, they have forgotten why people go there.Two weeks ago at another store I went to buy universal transmission- hydraulic fluid. They were completely out of two-gallon jugs. The baffled clerk lamely told me the computer showed they had four in stock. I wryly commented the waist high shelf they walk by daily says otherwise.The shift manager got snippy when I said this had been happening regularly. Sadly for them, I come from a logistics background and know a bit about running out of material, its causes and its cures.Monday I was three states away and went in to this store for one main thing - sisal rope for a tire swing. Of course they were out of it. Once again, a completely empty slot, costing them money while returning zero revenue. It sells by the foot, so they should know when its getting low. Its the biggest item in the cordage area and, again, you can SEE plainly that youre out. The kid had no idea he was out, did not offer any solution, and was unconcerned about any ramifications though sympathetic to the inconvenience.Three weeks ago it was my tractors oil filter. They try to save pennys by only stocking one. That wont work unless your deliveries are daily. Im not waiting for your next Wednesdays truck to change my oil.I remember when Tractor Supply came to town and bought up Quality Farm and Fleet. In those days and until recently you could count on them to have in stock what you needed. Drive by now and see what they keep in stock and youll see where their minds are. Clothes, fruit trees and lawn mowers. Theyre trying to be another home center.Attention, Tractor Supply: we do care about price, but when I shop your store its more about confidence and convenience. You have lost my oil change business. I can go to the local private chain auto parts store which stocks enough farm stuff to get me by. What they dont have, they get tomorrow, and if the computer says they have it then you can count on it.Final note: I went in to my local store again last week and they were still out of the hydraulic transmission oil. I bet the computer still says they have four jugs of it.

Lo
Review №36

Love this store..Only place I could find Scarlet oil to doctor my wounded calf. Everything is always stocked and so clean and organized. Even has misc deal bens that has stuff at a good price.

Br
Review №37

Lets try a review written in legible English. I have always had good experiences here. The staff are helpful and the prices on what I shop here for are reasonable.

Er
Review №38

Always ready to help, very customer friendly. Good prices. Neat clean store.highly recommend

Je
Review №39

We always have a good experience coming here. The staff is helpful, and they have the best prices on DE around.

Ka
Review №40

Ill be returning to this awesome store. They didnt have what I was looking for, but they had some great bargains and real knowledgeable clerks.

Bu
Review №41

Kaitlyn and Savannah were helpful. Stop in and tell then larry sent you. Awsome folks

bo
Review №42

Very helpful staff. Good selection. Nice place to shop.

Ce
Review №43

I love TSC! This was my first time visiting the one in Clarksville and I have to say the employees there were super friendly. The cashier spent 20 mins with me trying to find the right deck belt for my mower after the 1st one didnt fit.

Po
Review №44

Very friendly and found my doggies supplies and cats supplies on sale so we were happy

LJ
Review №45

Friendly staff and unbeatable prices on excellent quality cat food and litter. I doubt I will be buying from any other place in the future.

Ch
Review №46

Everything you need

Ca
Review №47

Its not quite as fun as going to Rural King but you can still find everything you need for rural living as well as for house pets. The lines are shorter and customer service is always great.

De
Review №48

Best place in Clarksville to get high grade dog food for a decent price.

Er
Review №49

Great and clean store for the random needs

Ka
Review №50

Quality products, friendly staff, useful for any rural property owner.

Bo
Review №51

This store is amazing. You are always greeted at the door when you walk in. The products are amazing and the prices are as well!

Do
Review №52

For deliveries a little tight area, but great group of workers.

Sh
Review №53

Sold me pullets that turned into a cockerels 🤔 other than that great place to shop.

Sc
Review №54

Awesome one of my favorite stores

Vo
Review №55

My go to for pet food. Good hardware selection. Not recommended for plants or garden supplies.

Pe
Review №56

Good store always clean and the staff are nice and help as soon as you ask for especially with propane

To
Review №57

Great place to shop and they always help local people with little fundraisers for local community projects

Je
Review №58

Always buy our dog food and anything else we need for our fur babies at TSC. Good prices and large selections!!!

Ll
Review №59

Always friendly and helpful! Had to travel over an hour to get here to pick up an item I needed but it was worth it.

Da
Review №60

Newly remodeled,new clothes, people were very helpful, dont forget the free popcorn when to go into store, only problem I see there is never any shipping carts available

En
Review №61

A good variety of both yees and has to serve all of your yee-ha needs.

Da
Review №62

A great place for the country folk. anything yer lookin for to stock your farm. prices arent too bad and staff knows their stuff. def recomment it to anyone.

Er
Review №63

Great selection. A little bit of everything. Friendly staff

ti
Review №64

Good products under recognized should check it out.

Je
Review №65

I buy 4Health dog food there, their own brand, and recommend it to all of my rescues adopters. Its reasonably priced, has good ingredients and works wonders on softening their coats.

He
Review №66

They have a great choice for dog food as well as great prices.

Ma
Review №67

Always willing to help! Great customer service

Ka
Review №68

Always have what I need. Friendly staff. Decent prices

LJ
Review №69

No one has a better quality to price ratio on pet food and cat litter. Their 4Health brand pet foods are equivalent to Rachel Ray Nutrish and Petco Wholehearted with probiotics and even affordable grain free options if that is your choice for your furry family members. And their 4 in 1 scoopable cat litter is just as good as Fresh Step at half the price.

jo
Review №70

Tractor supply has all kinds of cool stuff good prices but the people who work there not very helpful

Bi
Review №71

Best place to get your Propane tank filled

Ja
Review №72

Always have what I need and the staff are great.

Ch
Review №73

Good quality products. Friendly, helpful staff.

El
Review №74

Great customer service!! I seem to always find what I am looking for.

Mi
Review №75

Just wanted a country theme wind chime.. They had a few. Nice country hardware/rural stuff..

Da
Review №76

Good selection. Well organized

Ni
Review №77

Due to traffic construction it is hard to get into, but the store is great to take care of domestic and farming needs.

Ki
Review №78

Great customer service and well priced products.

To
Review №79

Not enough chore style coats or rubber and insulated rubber boots. Thet TSC store dont seem to cater to the real farmer life anymore.

Ge
Review №80

All kinds of supplies (household, pets, garden, decor, etc.). Wonderful customer service!!

Ci
Review №81

Cool place. Good prices. Sale items great!

Cu
Review №82

They are very nice and friendly and helpful. helped my grandparents did not take advantage of them at all

Lo
Review №83

They always have in stock what I need.

Jo
Review №84

Clerks were very helpful and provided savings for future visits at no extra cost to me very helpful

Ch
Review №85

Clean, professional, and will be easy to access from interstate and the road it is one once the light and street there are complete.

An
Review №86

Ive never had a problem with TSC, I go here for pet supplies & come 2 or 3 times a month to buy dog food for my dogs.This past Sunday 3/14 i purchased a 10X10 dog pin with a roof and only recieved the 5X10 (they forgot to give me my extension panels) because apparently they only sell the 5X10 & if you purchase a 10X10 They just give you extension panels.Apparently theres nothing they can do for me because I had it purchased in the store & Had a hauling company pick it up for me (because I couldnt fit it in my vehicle)I am just aggravated because now i have to pay a moving company to bring me my extension panels because I didnt get all my supplies the first time. I am giving 2 stars because I do understand it is my fault for not being there & making sure I had all the pieces.I was upset with how customer service talked to me when I spoke to them so I will he taking my buisness elsewhere where I feel as if Im treated with respect.Learned my lesson, make sure I have all the pieces although I do feel like the company should make sure aswell.It is just annoying how I have to pay a company once again

Ke
Review №87

Great people that are willing to help you.

JH
Review №88

The staff here are unique and genuine. They also have a great dog food selection.

La
Review №89

Down to earth country store

Sh
Review №90

Great store. Brad and Sam were very helpful.

Ed
Review №91

Great! I got what I wanted & more.Good prices to!

Do
Review №92

Awesome costermer service great place.👍👍👍👍.

Ri
Review №93

Very good selection prices a little above that large chain hardware stores service was a little slow getting my propane

ti
Review №94

Has a little bit of everything. Excellent staff

Ji
Review №95

They need good help.

Co
Review №96

Pretty cool for tractor supplys, lacking in pointed cowboy boots however.

Em
Review №97

Cheap dog food, right? Great place.

Do
Review №98

Good staff. Competing prices, lack of goods and selection though

ty
Review №99

Very good customer service, everything is clean and tidy

Cl
Review №100

Place is very presentable and great staff!

Information
41 Photos
100 Comments
4.4 Rating
  • Address:3355 Guthrie Hwy, Clarksville, TN 37040, United States
  • Site:https://tractorsupply.com/tsc/store_Clarksville-TN-37040_293
  • Phone:+1 931-648-8895
Categories
  • Hardware store
  • Garden center
  • Home improvement store
  • Pet supply store
  • Propane supplier
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:9AM–7PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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