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Hutson, Inc.
411 Alfred Thun Rd, Clarksville, TN 37040, United States
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Hutson, Inc.

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Ti
Review №1

Nice people work here. Great service. Had the parts in stock.

Ly
Review №2

Usually has what I need and if not can order it. Expensive AF though. $90 service charge just to look at a machine without even touching it is asinine.

Ro
Review №3

Great friendly staff.

La
Review №4

Salesmen were at conference. Receptionist was very friendly.

Jo
Review №5

I have never had any problems with the people at Hutson. But I will NEVER buy another piece of John Deere equipment. I have used assorted cheap mowers in the past without a problem until they were old and falling apart. I thought I was stepping up to a better mower. I was wrong. The transmission has failed for the third time with 150 hours on the mower. Total junk.

Ju
Review №6

Good people, easy to work with.

Da
Review №7

Greg is either the best or worst salesman ever, guess it depends on if you ask me or my accountant

Ry
Review №8

Tried charging me almost 400$ for a service. When I told them that was outrageous, the clerk told me it would be almost 100 for an inspection fee. I never singed anything that I would owe anything, and the clerk informed me they would call prior to performing any work to authorize it. Biggest rip off. Go to your local shops! The clerk also said that there is a sign posted for the inspection fee, just bad business practices.

Ro
Review №9

Have a great staff tentative to all your needs easy in and out

Ba
Review №10

I have been most pleased with the Hutson Equpment and with my new mower. I had trouble pushing the clutch in far enough to start it because I am so short. They worked with me until the perfect solution was found - a few more inches were added to the clutch rod. Perfect and my thanks to the young man who came up with the solution and made the improvement and to all the brainstorming done to arrive at a solution.

Sh
Review №11

Customer service was excellent. Everyone was friendly. We purchased a used mower and it was shipped to the store for no extra charge. Knew the price upfront. All questions we had were answered honestly. They are very reasonable and accommodating. Would definitely recommend them to others.

Da
Review №12

Call the guy to have a machine delivered, no show, no call. Waiting all day. We rented this machine. Wasted my day

Ch
Review №13

Like a grown mans Chuck E Cheese!

Te
Review №14

Because, I was there driving up a ramp that was a loading ramp and when I got to the top of the ramp my truck which sets up high because its a four wheel drive and sometimes things that are actually real close to the front of the truck one cant see so I got to the upper part of the ramp and you guessed it, there wasnt a dock door and I ran off the top edge of the ramp and they came out after I went to get their help and brought out a fork lift and picked my truck up and if they hadnt done that, I guess I would have to call a wrecker to do what they did for FREE...

lc
Review №15

The salesman, Greg, at John Deere was very knowledgable and made my product decision easy.

Bo
Review №16

Good product selection and availability along with good customer service

Ro
Review №17

Mark and Greg got me set up with the 1025r tlb and I couldnt be more happy with the purchase. The tractor far exceeds my expectations. I loved being able to stop by at anytime to check out the machine without being pressured or hassled. These guys are super nice and answered all of my questions with immediate answers. I also had a couple questions a couple weeks after I received the tractor. Once again, immediate answers and Mark thanked me for calling. I will be back.

De
Review №18

Best price on a 32in bar for my 661 Stihl

Ja
Review №19

They stayed after a few minutes to help me. They had already closed the system, so I couldnt purchase anything, but that was my fault, not theirs. Will printed off an illustration for me so I could make sure to redo the hydraulic system correctly.

Ti
Review №20

All the parts and services u need. Great customer service.

ja
Review №21

Great place.. customer service is impeccable!

Ke
Review №22

I felt like I was at home when I walked through the doors Greg Stone salesman has been a great help on my purchase off my new tractor!

Ed
Review №23

Greg went above and beyond to get my 2038r in time for our move, and then geting the parts to mount the mower deck. I have bought Stihl equipment and parts, but this is my first tractor purchase. Very pleased with the customer service and price.

De
Review №24

Mr. Stone was very nice and answered all of our questions and showed us what we needed. We went in looking for 3 products and he explained payment plans also.

Hi
Review №25

Professional, got me my answers when they didnt know.. easy financing. Courteous.

Lo
Review №26

Its amazing, such nice people and good service too

To
Review №27

Great service. Very nice people

Dy
Review №28

All employees are extremely helpful and will make time to give you a stellar experience

Cr
Review №29

This is the best John Deere Dealership I have ever been too. I have been a JD customer for 40 years and their customer service and attention to detail is beyond excellent. It doesnt matter if its John Deere or Stihl, Hutsons Clarksville is SUPERIOR.

Be
Review №30

Tried to buy a Stihl chainsaw (661) I wasnt worth anybodys time, went to CO-OP instead... Received immediate help bought two pieces of equipment.

Th
Review №31

I went in to Hutson in Clarksville, having done my research and ready to buy a 500 series lawn tractor. The sales rep, Greg Stone was annoyed by my mere presence and audacity to ask him any questions about a product. He was more concerned with tinkering on his computer than selling a mower. No problem, Ill buy something else, somewhere else.

Ji
Review №32

Seemed to be low pressure, I had a lot of questions and the sellsman was very knowledgeable and patient. Will probably buy from there.

Me
Review №33

Excellent service. Answered every question. Will definitely purchase from them in the future.

Ro
Review №34

Be Careful if you take any equipment in for service. They are not the most organised and will try to get you to pay for parts and service that is unnecessary. They even charge you for a quote. I suggest you go elsewhere they dont want your business with small home equipment.

Je
Review №35

Very good place to shop for John Deere Service and LAWN Mower

Ma
Review №36

So far, I have purchased a John Deere zero turn, a Stihl leaf blower and a Stihl chainsaw from Hutson. All the items have manufacture’s minimum selling price so everyone would be selling at the same price. I figured that I would buy from a place that I would get good service.The lawn mower was delivered to my home at no charge.Since then, I have purchased a few accessories for my lawn mower from Hutson. Their pricing was the same as on-line sellers.

Je
Review №37

Good but not inexpensive.

Ha
Review №38

Worst customer service in the Clarksville TN location. Needed help finding a part and the parts person looked at us (while we waited for him to get off the phone) and turned away as if we weren’t there! Didn’t say I’ll be right with you or I’ll help you in a minute. Rude and lacks basic customer service!

la
Review №39

Great place to go for John Deere parts

Mi
Review №40

Nice place I was running late and they waited for me to get there.

Ma
Review №41

This place is okay. The price is high, but not like the one in hopkinsville ky.

Ro
Review №42

Quality parts and reasonable prices

Ro
Review №43

As I was walking in I passed one of their employees on his way out. I got the serious face and a head nod as he was vaping. No hi or hello. Once I got through the door I pass a big gaggle of salespeople standing around talking....again no greeting or acknowledgement from any of them. Then I pass the customer service desk and once again...no greeting or acknowledgement. I decided to browse at their Stihl products for a couple minutes and was considering buying a hedge trimmer and weed eater. Of course nobody came to see if I needed help during my browsing. After a few minutes I just decided to take my business elsewhere....someplace where customer service is a higher priority. I will not be coming back.

Ma
Review №44

Great store, but very busy.

Br
Review №45

Had trouble with bearings on front of Z-trac mower. They replaced free.

Ro
Review №46

Very knowledgeable and helpful staff

Ma
Review №47

Friendly helpful staff

Ma
Review №48

Awesome

lo
Review №49

Customer service is terrible. Called service department and was placed on hold for 8 minutes. Called back and the receptionist did it again.

Er
Review №50

Very friendly staff

Pa
Review №51

Love it

Jo
Review №52

😊😁😊😁😁😊😊😊

El
Review №53

Excellent place

Information
100 Photos
53 Comments
4.4 Rating
  • Address:411 Alfred Thun Rd, Clarksville, TN 37040, United States
  • Site:https://hutsoninc.com/locations/clarksville
  • Phone:+1 931-647-0029
Categories
  • Lawn mower store
  • Farm equipment repair service
  • Lawn mower repair service
  • Tractor dealer
  • Outdoor clothing and equipment shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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