I had a little bit of a list for my shopping trip here. I used their website on my phone to find all the right parts for my 04 Ram 1500 5.7L, found the oil and filter and headlights and license plate lights, they didnt have my fuel filter though. Found the accessories I needed, stuff to clean up the headlight lenses, touch-up paint, cleaners, and a couple neat hats. The employees were nice, helpful, and fun to chat with. Store was clean, organized, just dont expect to find the books to help you find the right filters, etc (which is why I used their website on my phone). And Im thinking about going back for the truck bed painting kit (once its warmer in the spring).
I like it here. Most the people that work here are nice and willing to help. its always my first choice to get parts and oil, but sometimes they are out of stock of certain items and I have to go to the competitor to get said items.
I had two core batteries to turn in, one, a motorcycle that was over a year old . No problem. Fast service, helpful, seems to carry everything I need for my vehicle .
Employees and the store are very pleasant.
Great people working together to get you back on the road. Thank Autozone
The people are friendly have a sense if humor and are very helpful when it comes to auto parts and questions
Im a big customer service guy and autozone has it. Not everyone comes in knowing how to explain the situation. But Autozone made it comfortable
Very helpful in knowledge parts quality such or is wrong most the time
Courteous, friendly, helpful, easy quickie cheepy speedy
Thank you... Always helpful and kind
Staff real helpful but needs more employees.
Prices are great & people so helpful. Im a mechanical failure & they actually put my new wipers on for me and, on another occasion, put my headlight bulbs in for me. They have my business!
Friendly staff, always helpful. Excellent on hand selection and orderablity on special needs.
Was having problems with my daughters car..was just not wanting to start...I was thinking the worst went in talk to a very very nice guy whom tastes her battery and found out thats all it was and put it in for her and tested it and the alternator...Also told her if she had any trouble with her battery to come in and they would test it for her and if its bad it would be replaced under the warranty...All good news to her...I thank you all fr the bottom of my heart...You made her day and mine...Keep up the great customer service and the work you do...Thanks Vickie & Krista...👍👍👍👍🤗🤗
Quick to help..knowable.
The girls know their parts there always saving $$. There thankyou
The employee who helped me was great but curbside means picking it up curbside. Apparently that isnt clear.
Friendly service found what I wanted quickly
Counter person was condescending and rude. It was a knowledgeable about the parts that I had requested
Autozone definitely is not the autozone the employees are trained to make it when it opened....service is good and bad depends who u get to help you ....some employees know absolutely nothing bout cars or parts or how things function....employees are not familiar with what products they even stock or have on the floor...they dont follow autozone greeting or phone answering policies and some of the people are just rude and make you feel like ur a dummy....the computers there are placed as they are to allow customers to look up there own parts ECT but not very many of the workers are aware of that....there is a lot of room for improvement before that store fits and operates as the autozone policy and procedures intends it to be ran on operated as....
Helpful staff orders come in timely.
I really love how helpful all of the workers are in this store. As soon as I walk through the door, no matter how packed it is sometimes, I am always greeted and told if I need any help, do not hesistate to ask for assistance. I am loyal to this Autozone!!
Usually has what you need at a fair price. 🇺🇸
This place has AMAZING 👏 customer service!! We bought a battery a little while back from Autozone in Woodland. The battery was giving us problems. We went in Autozone in Clearlake since we just recently moved to the area to exchange it as it was under warrenty. The exchanged it without no issues at all and he even went out to our car to change it out for us!! I cant thank them enough for such great service! Would recommend this Autozone to anyone!!
These guys are great too....
It went really smooth and fast check out at the counter.
They always have what I need, and the prices are very much in line with what you find online.
Always pleasant and professional. Front desk staff know their stuff and even helped install wiper blades and light bulbs in the parking lot. Jennifer was awesome today 02.22.2020.
Im someone who knows squat about cars they should of been more helpful not so much into selling stuff that I dont need
Great customer service
Awesome and the staff was just so great
Love car parts
Amazing Management, Customer Service & Quality! Hometown Pride with Jon @ autozone Clearlake Ca.
Ive had both good and bad experiences here. The bad: some of the guys here have a nasty habit of talking down to people and the last time I went in I was charged multiple times after the guy repeatedly said I wouldnt. The good: the battery guy is knowledge and friendly and the only reason they got the second star.
Part I ordered was cracked I think three timesNot auto zone faultThey called and told them to wrap better. But auto zone took good care of meMade it right
Great place to take a break and pick apart the entire day by day ....
Counter help rude, inexperienced will not shop again
Didnt have my part this time. Pretty good store. Great employees. Would be 4 if they had my part. Lol
Nice auto parts store with ample inventory. Service is good depending how busy they are. Not a discount auto parts house so plan on paying full price for most purchases.
John one of the managers there was extremely helpful. My battery was dead and not only did he find the best one for my car but he also installed it right there on the spot, with service like this Ill stick with AutoZone thank you very much.
Have ordered parts 3 times and was told that they would be available on a specific day and time. All 3 times I was told there was another delivery later in the day. Thats 6 trips back and forth. Staff was very nice and cordial, but lacking in any knowledge of autos or just exactly what their business had to offer. Order on- line avoid going to the store.
Helpful
Love you Jonathan!
Good store, local helpful folks.
Busy. Went to OReilly across the street
Very helpful staff! & a really clean store
Absolutely fantastic. These are some of the best people around. Helpful, kind and so appreciated!
Staff here tend to be very nice and helpful. 3 stars because its a typical auto zone. You get the experience you expect.
Least knowledge about cars
Locked myself outta my truck and the ladies inside were very helpful in a bind. Absolutely great customer service! Thank you ladies!
This AutoZone is one of the best AutoZones Ive been to from coast to coast. All of this stores associates are knowledgeable about car parts and courteous. Youhanes is especially helpful and a pleasure to do business with! I wish our Clearlake Walmart was as good an example for their chain as this AutoZone is for the AutoZone Chain!
Very helpful people.
Mario was super helpful and very nice and courteous helping my mom and me buy auto parts. I would definitely shop here again.
The little guy hank at the clearlake eurozone is very knowledgable and always there to help replace a part that the customer does no how to install. He is the reason I go back. Lynn bird
What kind of auto part store dont carry van covers. This town is full of vans and SUV. And they do not have them. And when I asked the employee was very rude. Like I should know that they dont have van covers. Auto zone is more like a Walmart then a part store . actually Walmart selection was a lot better. But they carry motor cycle covers.
The most helpful staff Ive ever seen at any auto parts store five stars to them thanks for your help guys thats why everyone keeps coming back
Very helpful Associates happy to come from behind the counter and assist you thats my auto store thats where Im going to be going from now on
Had to wait for over 10 mins for someone to assist me.
Manager there is great at helping and making sure parts where complete and all together and in right box. Great help and parts where good
AutoZone can be trusted to give a good price on any parts they sell. However, they couldnt get mud flaps for my 2000 Ford F350. Considering that it was 18 years old at the time, I dont hold that against them.
They needed at the time I went in was/somebody with more experience/ expertise/ and wanting to actually work...
They are always polite and very helpful. Love Auto Zone
I was helped right away, the Auto parts clerk was very informative about the choices available for my car. I got the parts I needed, I couldnt be more pleased with the results.
Always nice and eager to help you with all your questions
Pretty good place to go for auto parts...o only go to auto zone, they know me there.
Doesnt seem like they want to help you. OReillys Auto Parts off of Lodi Avenue is a better experience.
For the most part its a good place to go for what you need
Everyone in Auto Zone is very helpful with there customers.
The power was out so they only excepted cash I didn’t bring enough to cover all the parts I needed the store manager John spotted me $10 so I could get my parts way above and beyond his responsibility the only auto parts store I will ever shop at
Very helpful staff. Always have what we need
I love this place, the service is awesome and the manager is really awesome as well. I will never go anywhere else, autozone is the place to go. They have helped me out in so many ways and im proud to recommend them to my family and friends. Thank you autozone and thank you Toni for all your help
Youhanes is a great employee. I will be back.
I was accompanied by a friend of mine to Auto Zone to purchase a new radiator cap on Tuesday evening here on Lakeshore Dr., in Clearlake, Ca. And I forgot the name of young man who helped me on Tuesday night. I do know he seemed down to earth and friendly. To make this awful experience short and sweet (anything but pleasant) the next evening I drove my Toyota Camry back to Auto Zone on Wednesday night. I had a list of 3 items I needed to purchase and so I attempted to locate these items after what seemed forever I was at a loss and I proceeded to ask the same young man for some help he was rather rude when he found one of the items for me. Looking at the list i pointed something out to him while he has one of the items in his hand I needed and he points at the name on bottle and loudly suggests I do not know how to read. One it was not only ride to mrp]0ts
Awesome customer service all around totaly satisfied.
Pretty sure they gave me the right parts.
Parts that I need, employees very helpful and friendly
Helpful staff, only place in Clearlake I go for auto parts.
Very helpful employees. Very kind and respectful.
Love Auto Zone e for all my auto needs.
Always helpful,and knowledgeable. They let me borrow a tool at no cost or deposit, like other auto stores.
Knew what we were talking about and was very helpful
Great staff, very helpful and always outgoing!
Only place to buy car parts
Well stocked clean store good service
These guys are awesome they dont charge for engine checks every time I bought windshield wipers they always put them on for me awesome service great prices
Very helpful employees. Welcoming and friendly.
Had bad battery,, Gals there, replaced on the spot. Very nice.
I like this store. The shelves are stocked and neat, the workers are smart and helpful the prices are great.
Excellent staff and good parts.... ....and service
Had a part that I didnt think they would have. Great service.
Great staff. Good price on parts, go to walmart if they have what you need better price.
Friendly, helpful,
Only one good employee there and the managment is terrible. They keep a hiring sign out front year round but refuse to higher anyone that arnt personal friends or famliy. The only person you can trust on there is yohanes.
I always get treated with respect, and the employees are very helpful.
Very friendly staff and they always have what I need!
Clean store decent selection at a fair price
Accused of trying to return a part that didnt belong to them? I had receipt and original box. Left me standing stupid until another store confirmed. Finally got my refund. Poor poor customer service.
Easy to find what you need. Friendly staff and helpful.
Its good enough for my beater.