They still have guys, grubby guys who know what you want and work on cars. So great parts store.

SkyTo the review below we gave you a better strut and a more expensive strut at the same you paid for the first oneYou also wanted us to refund your credit card over the phone without us having the productI was nothing but respectful, kind & helpful toyouI added photos of the strut that was refunded without and questions or hesitation from us we truly believe we did everything we could to make it rightWe take a lot of pride in our customer service here at this store unfortunately I couldn’t give you a strut for free

*Please like, thank you!Napa was great at helping solve the problem, providing the parts and excellent customer service.Easy to find location.Parking is available in the front. Prices are average for auto-parts.

Very helpful and fast service . I always get my auto electric components here .

Faulty parts that cause me hundreds of dollars to have installed fallowed by rude and uncooperative management that left me stranded for 4 days... Do yourself a favor and go to one of the other 2 auto part stores on the block. Nappa auto turned a 800 dollar problem into me sleeping in my truck for 4 days and paying for the repair 2 times. Best of luck if you have to deal with the manager their.

I asked them to order me a van cover for my Honda odyssey. The young guy Matthew I think his name was looked it up in his book and in his computer. I even told him exactly which size I needed. But he did not listen. They do not have van covers just truck and cars he said. Which is BS. They make them for cars, vans, trucks, SUV, and even motor cycles. So he looks up my measurements online. How long my van is. and orders me a cover for a car. The same length of my van. Know Im a girl and i know that a car is not as tall as a van actually a child could tell you that. But he orders it thinking that a Honda accord cover is going to fit my van. And then when I was calmly questioning him about it he said I can escort you out the Store. I could of been looking else where for one but did not because he assured me that he ordered me one. So I escorted myself to his boss. My van is leaking water and this is what they sell me. And when I was in there ordering it there was another guy complaining about the same person cant even read a tape measure properly. Sold him the wrong size part to. But they think because Im a girl that i do not know anything about vehicles. So they need people working for them that have experience with vehicles or there shapes or sizes. Or common sense people need to have common sense some people just were not born with it. Its not there fault I guess. So I was told to take it home and see if it fits. Bring it back in the morning. His boss even real the box and said that it was for a car. Common sense people common sense. And then his employee gets mad at me because he thinks a car cover is going to fit a van. Which does not surprise me he cant read a tape measure. But I had no choice but to buy it because like I said my van leaking water hope the wind dont blow it off tonight because its gotta be returned.

Very professional staff and able to get me parts for a 78 Chrysler LeBaron

Bought windshield wipers. They came out to my car so I could give them my credit card and then returned it very quickly.

Good staff and service.

The employees there are kind and extremely helpful. I never leave without what I need.

Great guys here, so helpful.

Napas always been good these guys have been good but the driver blew it today and left my part in a different store. so I do have to go back tomorrow morning. Ill call first this time..

Fast, friendly, and knowledgeable service

Good group of gents in this place. No BS, they just take care of you without pushing extra merch.

I had been looking for a rear wiper for my car for months with no luck until I came to our locally-owned Napa Auto Parts. Steven went above and beyond with his amazing customer service skills and was able to get one ordered for me instead of just saying, We dont carry that! like everyone else had said.This will now be my go-to any time Im looking for something for my vehicles! Thanks, Steven!

Great quality parts and Friendlt Staff.

I really like how I can reserve my parts online and when I got there they were ready for me. Plus the counter person carried my brake rotors out to the car for me and I really appreciated that

Awesome service..

Very good. Had almost everything I needed. What they did not have the employee pointed in the right direction. Very pleased. Best customer experience Ive had since moving to lake county. Im am a regular customer as of today

They are very friendly and helpful. As a female I was treated like I wasnt dumb

NAPA Auto parts is a wonderful place to go with also accepts the AAA discount all the NAPA Auto parts accept the discount no matter what you buy you could be a could be a battery starter could do anything or apart again about 10:15 % off that price I recommend NAPA Auto parts

👍

If youre doing the job yourself, want to make sure you get the right parts (the first time) or you simply need to do a tune up, I would recommend that you visit these folks FIRST

Ray and Steven are very nice and helpful theres also a young guy there who is also friendly and helpful (I do t know his name) I like going in there and their prices are reasonable

Great parts, good prices..!

Got my back tailgate handle on time

Great store, knowledgeable friendly people. Full service,large inventory of quality parts.,🌴🐒🐾🚘

Best place for parts. Helpful friendly, and knowledgeable

Parts guy was helpful, they had everything I needed

Always great service, friendly staff,fair prices,clean,well stocked,parking

Good. More inventory in the Lakeport store.

The service was the best partRod is a down to earth and a good man. No attitude like some service and parts employees are. As a customer, we know we need a part. Instead of going to the parts or service dept. We call first or, get on line. Ever wonder why? Parts and service have a reputation of bad attitudes. Where does it come from? Why do us customers feel, hear and see this when we enter the store? Why or where does the attitude come from? I can say this about my visit at Napa Auto Parts in Clearlake. I started with Rod and had to order the part. On my return, Rod was with another client. I was offered help by other 2 guys but, I started with Rod and I liked his lack, of this attitude that follows the parts and service employees reputation. I can say with confidence, Rod has the right attitude for this position and Im glad that it was him that I spoke to first. I will do more business with Napa Auto Parts in the future, not because of Napa Auto Parts. Because of how Rod served me. Hes a nice guy and tries hard to perform business they way it should be performed. We couldnt go the cheap way for my truck. I had to spend much more to get OEM parts. It didnt bother me to spend more because I know if, there were a way, Rod wouldve made it happen. Thanks Rod, for making my visit a pleasant one. Ill be back and, I will ask for Rod!

Very knowledgeable and helpful people here

Very helpful.Good inventory. If they dont have it they can usually get it same day.

I love this place and make tractor hydraulic lines in no time at all.

Great products great prices! And great People...

Always a good experience at Highland Auto Parts

Great customer service and competitive prices

Good service

THIS PICTURE MADE UNDER THE JURISDICTION OF IASTE, AFFILIATED WITH A.F.L.-C.I.O.-C.L.C.

Fast friendly service

Cheap Chinese parts that they call name brand parts

Great wonderful people work there

Always friendly, always the best.

Helpful, knowledgeable staff. Very friendly..

I deal with these guys almost every day, my go to supplier

Good store good people

They hunt the obsolete parts no matter how hard it is to get, great service

Good service goodpepole😉

Long lines. Wrong parts.

They can find anything that you need for any car and any year.

Its the only parts store left thats the sales staff actually knows about cars . Prices are the same as any other . Just outdated who cares ?

Meh shards

Great service!

Very nice and helpful

Ask for steven

Cool back up

Good parts

Knowledgeable​ staff.

Helpful staff!

Very helpful staff

Good people, good place

Just went in for a soda

Efficient and friendly

Clear lake my boys

Always helpful

Great help

Napa Auto Parts cares.

Its got auto parts

Helpful

Steven is the man

It is what it is

Excellent serbisio

Excellent service

Grrrreat

Convienet