They did a wonderful job on my watch. Thank you.
Exceptional quality friendly service. Very nice, well priced variety of products, and friendly professional staff. I highly recommend them!
Came in to get my watch fixed, expecting it to be a few days just for him to tell me to wait a few minutes and he had it fixed in minutes! The selection was nice and service was great! I look forward to doing future business with them
What a great experience with Ms Teresa. Highly recommend
Great experience with professional people that care. Went in today to get my chain fixed and they did with no charge! They care about their customers!
Pleasant atmosphere and competent staff. would return
Very helpful, great staff!
So helpful today. I was told to take my diamond here by other girls from work after my dog bent the prong with a crazy leash incident. They were fast and efficient and my ring is as good as new!!
Pittman Jewelers helped me design my 20th anniversary/Mothers ring. They took the time to understood what I was looking for and made a one-of-a-kind ring!! I wanted one like no other!! Mike searched the globe for the Alexandrite stones I needed. He kept me updated on his search as that was not an easy task. Exceptionall customer service!
Love this place. Sales people are great.
Gracious people!Great selection ofbeautiful quality merchandise!Lovely experience!
Pittman jewelers was AMAZING, GUEST SERVICE WAS AMAZIN. The store is very clean n very reasonable prices. Thank U
I could not be happier! Not only superior service, but the quality of their work is beyond what I expected. They reset my 14 year old engagement ring due to a crack in the center setting (prong). I requested that they turn my Princess cut diamond, that I originally had it turned, since they had to replace the setting anyway. I couldnt believe my eyes when it was completed. It was like having a brand new ring. It is so stunning! They also did a wonderful job filling the area that was cut in my wedding band to accommodate the turned center diamond. You cant tell that it was even there. I highly recommend Pittman Jewelers. Attention to detail. Personal attention. And exceptional customer service is what you can expect. Im new to Clermont and they now have a new customer for life. Thanks Mike and the entire Pittman staff.
Exceptional customer service and a lot of nice pieces at this jewelry store.. God bless Mr Pittman and family..
Absolutely top notch, lost a diamond from my engagement ring. They put together all 3 of my bands, sized and double pronged the entire ring. Then rhodium plated it. My set is prettier than the day I got it, thank you Mike and your team. Excellent job 🥰
Great customer service. My go to place for gifts
My husband purchased a gorgeous Diamond Anniversary ring for me and 1 months later a stunning Ruby & Diamond ring. Their level of customer service incomparable. Thank all at Pittmans 💛
Pittman took my engagement ring that was purchased at a large chain jewelers, then totally messed up by their repair people and did an amazing job with it. The other jewelers lost the basket diamonds when resizing the ring. Then when repairing that they literally twisted the center stone. When fixing that they left plier marks all over the ring...when I finally got my ring back after several repairs, the center stone became loose after only a month. Repaired again...got back, then covid hit. Center stone loose again. We chose to look elsewhere to have it repaired again. Wish we had taken it there to begin with. They reinforced the center princess cut stone, eliminated all scratches from pliers that were still there. Made my ring like new! We will only go here from now on for all jewelry needs!
Great local jeweler
Great place. For jewelry repairs and appraisals we would not go anywhere else. Part of a rare breed that unfortunately is becoming more and more rare.
Great family owned business!!Always go here for jewelry repair,Im treated courteous and promptly attended too.They repair links, replace batteries,do special orders on jewelry and have a beautiful selection of jewelry in the store,HIGHLY RECOMMEND!
Good prices, great service
Very best place to buy jewelry. Great staff they went well beyond what I was expecting. I need a earrings for my wife on our anniversary. And they were able to get it there the next day. Due to a online website not sending me the right product. They made my wife and I very happy. Will always send customers there and will always buy jewelry from there.
I was very pleased with the beautiful ring we purchased. Mike was attentive and available the entire time. We had a ring made so it was a bit before we received and he kept me updated and informed the entire time. I will not go anywhere for jewelry!
Best customer service 👌
This is a wonderful Family owned business that I had the pleasure on working with to find and create a beautiful engagement ring. Mike did a wonderful job making sure it was perfect as well as handling my continuous decision changing. Even after the ring was made we stayed in contact and any concerns my fiancee and I had they were handled professionally and friendly. Great people.
The folks at this store take the time to help me with all my questions. I wouldn’t shop anywhere else
I went to have a necklace clasp and tab repaired. I was immediately greeted with a warm smile. The woman helping me provided me with several options for the fix with which I was able to make the most cost effective choice. I was very pleased with my service. This shop has a very family oriented, small business feel. Will be returning with future jeweler needs!
Pitman Jewelers is the best place to go for purchasing or repairing jewelry. They are honest and trustworthy which means a lot to me. My experience was awesome, they took time to help me pick out what I wanted. I really recommend going to Pittman’s for quality service and quality merchandise. It was an enjoyable experience.
I have been busy since Christmas but now I have my chance. Wouldve love to give it a 5 star review since Mike made a great experience.. But I received the WRONG NECKLACE from headquarters!! Someone at the store ordered the pictures of what headquarters had. At least I received the right earrings which is why Im giving 3 stars + Mikes representative skills. I asked if they can wrap it when shipment arrived Tuesday, so couldnt see it until she unwrapped it on Christmas day. Keeping the necklace but highly disappointed
EXCELLENT SERVICE and EXCELLENT CARE. Pittman Jewelers not only provided the best of service but also the most beautiful customized ring we could have hoped for. The team at Pittmans really cares about satisfaction and their dedication to excellence is a tribute to this. We could not speak more highly of Mike and the team and recognize how important loyalty is. It goes both ways. Walk in the door you will understand why. We have purchased several pieces of jewelry from them and couldnt be happier.
Ive been going there since 2006. Always courteous friendly and professional. Mostly important fair and get the job done. Highly recommended.
Purchased my fiancé her engagement ring at Pittman and am in the process of buying the wedding rings as well. The experience has been exceptional!! It’s nice to deal with people who treat you like an old friend and that is what they do. The selection and quality are top notch and they always make sure I know that they are willing to special order if I’m not seeing what I want. I called Mike last week to see if they replaced watch batteries and he said to bring it in and he would knock it out while I waited, and when I showed up with three....he still took care of me while I waited!!!! Awesome service and awesome selection!!! No need to shop for jewelry anywhere else!!
Purchased a Christmas gift there and the staff was helpful and Mr. Pitman participated in the sale. Shopping local whenever I can and happy with the results.
Very nice jewelry store. Elegant, but not standoffish. The personnel is very amiable and honest. Very wide variety of merchandise to choose from (watches, rings, necklacess, etc.) for men and women of all ages and budgets. They also do watch repair. The parking is quite large, but the entrance is not wheelchair or walker friendly. However, if you ask for help, they will gladly oblige. Definitely recommend it.
Pittmans jewelries is a great place to shop for fine jewelry. The people are very nice and professional. Go
Best jewelery store! Forget the big chains. This store has it all. Great friendly staff who remember your name. Great prices and the best quality available. I will not shop at any other jewelery store again. I love this store!!!!! Mike is the best!
My experiences with Pittman Jewelers has always been pleasant thus far. Every time Ive gone in there, they greeted me soon as I walked in the store.
There great here. No job too small. They take pride in all their work. Love goin there! They are always welcoming. Thx guys.
Recently had an engagement ring resized and I could not be happier. From the moment I walked through the door to the moment I had the ring back everything was perfect. The resizing was faultless and the staff were outstanding the whole time. I would recommend them to anyone that asked me. Brilliant in every sense of the word. Thank you very much.
After having traveled the world and have seen every kind of jeweler imaginable it was refreshing to find a family operation in a comfortable unhurried environment. Pricing was fair. Repairs were ultra quick. At all times I felt I was in the hands of trained professionals.
Didnt buy anything but had my wifes watch resized and ring cleaned. The work dont was great, but what we enjoyed the most was the conversation and the customer service. We had visited Corp jelwers prior to coming in and the service was sub par and not welcoming. They have a great selection of jewelry and I know when the time comes to make another purchase I will definitely be visiting these guys. Thank you pitman for your service today.
Went in to have chain repaired. Helpful and coutreous staff. Good prices and great selection.
Warm, friendly and excellent service. I came in, no notice, to see if they could cut my wedding rings off my swollen finger. In less than 5 minutes it was done.with more concern and a softer touch than most doctors. Looking forward to returning to resize my rings.
I only have wonderful things to say about Pittman Jewelers. I have been wanting to reset my wedding ring adding diamonds from earrings my Dad had given me years ago but didnt know a jeweler I trusted. Mike and Cecelia have worked with me so patiently with great suggestions without rushing me to make decisions. I couldnt be happier with the results and we are now working on other family pieces that need resetting / customization. They are a family owned business that I trust with our sentimental family jewelry. They are all a pleasure to work with... friendly, respectful and most importantly, take great care in providing quality products and customer service... making this repeat customer very appreciative and happy.
I had an amazing experience at Pittman! They have excellent customer service. The staff is excellent.Thank you so much once again for a great experience!
My experience at Pittman Jewelers was GREAT! Its difficult to find a true craftsman who is experienced and knows how to resolve a problem. My watch required attention and the service and professionalism delivered by the staff were above and beyond. Dont compromise. Visit Pittman Jewelers first or you will end up there eventually.
I went to Pittman Jewelers to have my rings checked out after having a bad experience at The Village Goldsmith. I cant say how happy I am with the service at Pittman Jewelers. They had excellent service and staff. I loved they are a family owned business that truly care about their customers and community! They even did some of the repair work for free The Village Goldsmith couldnt seem to handle. We are new to town and Im pleased to find my new Jewelry store. Thank you Pittman Jewelers!
I was very upset after leaving both times. I went in with my parents to value some family jewelry. If you’ve ever seen Pretty Woman, picture that. I was wearing athletic shorts and a college t-shirt and was treated very poorly by their staff. Another gentlemen in business attire came in and the staff left us mid-service to swarm him. Although I am very interested in purchasing some jewelry, and have the finances to do so, I will not be doing business with them and will not recommend them to anyone.
Great jewelry and they do great work when fixing jewelry
Get place, very friendly and reasonable prices.
Local jeweler with great people with a great selection! They have better quality items at a lot better price than chain stores.
These are just plain nice folks, helpful, honest, just really enjoy what they do and helping people! Great local business.
Try and stay local they are wonderful here. I went in for a new Lobster clasp for my diabetic bracelet they informed me that it was not broken and they were able to just fix the bent piece for free
Really cool, cleaned my wifes ring and checked all the diamonds.
Staff has been very professional and friendly. The ring we asked for is exactly what we wanted and ordered. They recognize us by name when we come in to have it cleaned or have questions. When we brought the ring in to get looked at for minor fixes its been done that day.
Great people giving a great service. Beautiful jewelry there.
Family owned, great service and beautiful product.
Excellent, fast and professional service. Outstanding performance help at the counter. No long waiting to be service.
Rude people on the phone cant answer a simple question about watch batteries. Ill take my business elsewhere.
Pittman Jewelers has been in Clermont for as many years as I can remember theyve always been a reputable store even before they moved into the new location so if you have any jewelry needs need anything repaired or estimates appraisals this is definitely a shop that you can trust even though I brought a ring in and I didnt hear what I want it I knew it was the truth so I cant fault the store for that I once again thats the main thing for me is a store that has reliable and trustworthy people and that is Pitman Jewelers
I dont know what the other person is talking about but I have been going to Pittmans for about 5 years and I love them. There really good with repairs I trust them for all my jewelry needs I rate them a 5 with a great AWESOME behind that. Thanks Pittman Jewerlers your great!!
I have been buying my Pandora here for over a year now and when I come I ask for Teresa she is so awesome she really takes her time to help me and always spends time never in a rush to help me she has made this the only place I shop for my Pandora for myself and family she has the attitude that makes you feel like your family .. I truly love this place and her way she takes the time to help my every need.
I just left the store for my 3rd visit, each one a wonderful experience. I find Pittman Jewelers and their family to be very helpful and accommodating.This is my jeweler of choice and would highly recommend them to all.
Pittman Jewlers was my fiancé and I’s third stop out of four stores looking for engagement rings. I fell in love with a ring they had at their shop. That same day they had to order another ring that I had seen on their website to take a look at it. It took a couple of days for that ring to come in, during those couple of days we stopped at another jewelery store. It was a big name store, they tried hard to try and create a ring that looked like the one I fell in love with at Pittman. No matter what they had, nothing compared to the ring at Pittmans nor the service. Before making my final decision at Pittman I made multiple stops there to look at the ring. Each and every time I was greeted with a warm welcoming smile, Mike and his wife helped us out since visit one. They were extremely professional and made me feel like my happiness was important to them.
I had my 14k white gold engagement ring tightened here. I wish we had read their reviews before trusting them with my ring! It was returned to us dented! when we dropped it off it was perfect, now it clearly has imperfections. I am not a jeweler so I dont know if that is where the ring was welded but its quite noticeable. Not only that,the woman working there was not the most pleasant. So much that we didnt even go back after noticing what they had done to my ring. There was no way we would leave it with them ever again! Im so disappointed.
This is REAL 4/12/18....Ive got to say it was a great experience at Pittman Jewelers and its not the first time. In fact, I have been there less than 5 times but each and every time I simply and consistently get the same friendly, experienced and honest service. Im certain the staff doesnt recognize me and thats the thing that proves to me they are really genuine people. The reason Im writing this review is because they did what only family run businesses can do.....they go beyond whats legitimately required and they certainly dont have to do that. I was totally wrong and to blame for the problem I had but the staff used witty common sense and did the right thing at the right time! I wont detail this issue but it was clearly my responsibility, I knew it and they knew it and they still helped me to get my items and on my way. I wanna really thank the entire staff for their efforts!! THANK YOU ALLJQ
Never AGAIN... unprofessional, poor service and overall would never recommend. The guy who buys jewelry is rude ... doesnt care about customers and overall is a poor representation for any company!
Always a very pleasant experience!
Fixed my ring within minutes and were very polite!
Very personable. They really care about you and what you want in jewelry
Our family has been doing business with Pittman Jewelers for well over 20 years. Great service and fair pricing.
Nice place, but staff is older and not 100% with it.
Have used Pittman Jewelers 4 times in the pass 11 years, and have always been given great service. Thank you for a fantastic repair you did for me today and for making me very happy.
Went in to buy a gift and got my wedding rings cleaned. Great service!
All the people there are very attentive very nice
Very deceptive quote; poor quality resize.They originally quoted us $15 for the resize, so you can imagine our shock when we got the bill and it was over $50.Even worse, the weld marks are very noticeable to me. The result was definitely not worth what they charged.Very unsatisfied.
Keeping it local is an ABSOLUTE pleasure. The jeweler is AMAZING
Never had a bad experience. Always very helpful to help me find exactly what I want.
Always find what Im looking for at Pittman Jeweler💖
Quality Jewelry and the Staff are true Professional. Excellent repair department also.
Went in today to get a ring resized ladys behind the counter were not helpful at all and wanted to charged 117$ to resize a ring. They are out of their mind wouldnt give them my money anyway for how rude they were!! I dont even rate them 1 star I give them 0.
Been to them a few times for repair. Nice people
Unfair pricing for jewelery repair and sizing! I went into Pittman Jewelers looking to get a family ring resized to fit me and I came out without any resizing done! This would be because the jeweler quoted me about $360! The jeweler came out to the counter with my ring and told me that almost all the diamonds in the ring were loose and that he would have to repair most of the clasps for the diamonds. He also stated to me that the shape of the ring was very bad and the whole ring would have to be rebuilt at some point in time. I was not going to pay almost $400 for the repairs, so I left. I recently took it to another jeweler, who did an AMAZING job and didnt take advantage of me and charged me an HONEST price for my resizing and tightening of the diamonds! I would be wary of Pittman!
They resized my ring rather quickly and offered a nice solution for a necklace that was on the verge of breaking.
Took in very expensive diamond ring and diamond necklace to sell. Prior appraisal was over $25,000 for both items. They offered me only in the hundreds.
Very friendly and they do great work.
Walked in to have the center stone on my wifes engagement ring tightened, a five second process, & they were fairly rude & told me that if I dropped it off then & there it would take them over a week to do it. I walked out without even inquiring about price. Very poor customer service. I will not come back & its a shame because they are one of the only jewlers in Clermont.
I went in to ask about sizing my engagement ring. There wasnt anyone in the entire store and I wasnt even greeted. The lady behind the counter made eye contact with me and when I smiled she looked away and tried to act like she was busy. When I finally got her to speak to me, I waited another 10 minutes to speak with an older gentleman, which I assumed to be the owner. He quoted me a ridiculous amount of money for the resize and I ended up going elsewhere, saving myself over $65. I wouldnt bother going here again.
Went in and the place was fully staffed but the service was not that great. The fact that there were at least 3 ladies behind the counter and only myself and one other customer no one was enthusiastic about helping me. I eyed in item through the glass for several minutes, looked around, (looking like I need help) no one seem interested in making a sale. when a 4th lady came from around the back, I waved her down, she started walking towards, then redirected and later when I flagged a 5th lady down, she said Oh I thought you were being helped already.... why would I beckon you over if i didn’t need your help? Nonetheless, I found something I like, I was willing to get it despite the crappy service. I wanted to customize it by switching out the center stone. The jeweler claimed he would look into it. He told me to call him to follow up in two days. I call 2 days later, he barely remembers me, after trying to prompt him to our original conversation, he wraps it up by saying he couldn’t find it. More like he did not even look. Its ok, I ended up in Zales in Florida mall and they took great care of me there and I love my new ring!
What a rip off. I had always liked Pitman until they tried to pull a fast one. I asked about trading in a ring I had to buy a new one. First...I had to pick out the ring...I picked one about $800. I was then told with my trade it would be about $400 + my trade. I also liked another that was marked $499, so I figured the new ring would be about $99. NOOOOOOO they took the lower priced ring in the back and said that the ring was mismarked. It was actually $850 (because price of gold had gone up) so it would be $425 + my trade to buy the ring. Talk about bait and switch.. I will never go there again. They have lost mine and my familys business.
I had a fairly expensive repair ($321.00) done on a rarely used watch in 2011. I was told that there was corrosion inside because of moisture intrusion and was given a quote for the work to clean the corrosion and take care of the moisture issue. After I picked it up, the watch was kept in a safe until May 5, 2013, at which time my husband took it out to wear on a trip to Asia. A couple of days later, he mentioned that the watch face had clouded so badly that he couldnt even read the time. It was obvious that the moisture intrusion had not been repaired, so I called and took the watch in today, after he got back in town on 5/21. When I called, I spoke with Teresa (one of the daughters) and she said they would have records on the repair if I could give her a date, so I found the charge on our credit card and gave her the date, which was 2/19/11.When I took the watch in, I was told that the repair was only warranted for a year. I responded that I understood that it had been quite some time ago and I wasnt trying to get anything for free, but the watch had not been used and I was just concerned that the original problem had not been fixed. (I thought they would be interested in this little fact too.) Her father came over at that point and asserted that you cant really fix the moisture intrusion on a watch that old (purchased in 1990). I pointed out that if I had been told that they couldnt fix the root problem, I wouldnt have paid to have it fixed. At no time was I told that they couldnt repair the problem, only clean the corrosion. There was even discussion about the repair at the time I initially took it in because it was a rarely used watch and I questioned whether I should go to the expense. (I did it because the watch was a sentimental favorite of my husbands.) I told them that I felt like I should have be told that they couldnt actually fix the watch. The father told me that I should have asked more questions because they couldnt be expected to cover everything when they talk with you. I asked about the notes on the repair that they had mentioned; however, Teresa said that the records were too old and had been put away. I said, but you have them, right? And her father said that they werent going to waste their time looking for them. At that point, he said they would have their watchmaker look at the watch and let me know if the moisture intrusion problem could be corrected and, if so, how much it would cost.They started the in-take process, but with even more commentary on how it wasnt their fault, etc., etc., using the analogy that I couldnt have a car repaired and not use it, then go back to the mechanic in two years if it still had the same problem. I dont agree that its the same thing at all and because of the attitudes, just decided to take the watch to a real jeweler in Atlanta, when I go back in a few weeks. After all, what was I thinking? If they couldnt repair it the first time, why would I pay them more money for them not to repair it again?I must say that I was amazed at their attitudes, in view of their positioning as a hometown jeweler in a small town. In the interest of fairness, it should be noted that I have never purchased anything at Pittmans, so Im not exactly the type of customer they want. Other than the watch, I have only used them for several minor repairs over the years - like replacing clasps or that sort of thing. For simple, no-brainer repairs, I think theyre fine; however, I would now caution against any real repairs and if I did use them, I would be very sure that the repair was done correctly. You cant just assume. For purchases, do yourself a favor and go somewhere else. Their offerings are limited, unimaginative, and inexpensive looking - not anything you would want to wear.
My first last and only visit to this location was a horrible experience. I went in to have my Micheal Kor watch resized. Upon walking in I was not greeted by any of the staff it was like i was being completely ignored. When i asked how much it would cost to have it resized the lady at the counter was extremely rude and sarcastic she said Its going to cost 12$ plus tax if you bought this here it wouldve been free she seemed almost upset that i didnt purchase the watch from their store. Theyre extremely over priced and rude Im amazed that this place is still in business. DO NOT go here unless you plan on feeling like trash when you leave. I went to village goldsmith about 2 miles down HWY 50 towards Groveland and the jeweler was so nice he treated my watch with care and all he charged was 5$ or a donation toy for toys for tots he also gave me a carnation, this is how you should be treated NOT like at Pittmans.
Excellent personalized service. They listened to me & made exactly what i wanted. Couldnt be more pleased.
They cleaned my diamond wedding band
Very helpful with repairs and nice selection
Very Friendly and Love this Jewelry store!