It’s a Starbucks knockoff. It imitates Starbucks so much that they even have missing items they normally serve. That took some points off.I couldn’t tell how clean the place is due having gone through drive through. The iced macchiato was good, the scone too- nice and warm, but soft. The cream cheese bagel with everything on it was a bit salty. But the meal woke me up a little, so that’s another positive for them.I’ll go again to make sure they’re a little better than Starbucks by having in store what they claim on the menu.

Amazing coffee drank it all before I took a picture! Wonderful safe and place smelled amazing! Better than Starbucks by far! Will be back give it a try will not regret. My new cleveland coffee shop.

Nice calm coffeehouse atmosphere. I had a mocha, blueberry muffin, and a panini sandwich. Everything was delicious and fresh. Absolutely worth a visit for coffee and a bite anytime.

Not too crowded. Free WiFi. Plenty of outlet accessibility with booths. They play Christian music. And the coffee is super delicious. Greta place to have meetings. My new fav spot.

Best Coffe House in Town. Every time Ive been the customer service has been perfect. The house brews are perfect. An the food is just as lovely. A must try for anyone new to the area or hasnt tried it.

For a large white caramel mocha latte with coconut milk and whip cream $5.41 you dont get quite as much as you should for the price. And then they chip you on the coffee cause a quarter of it is filled with whip cream...

Great spot to stop quickly. Good coffee selection and had a quick moving drive through. Nice people and great environment 👍 Was happy to stop in on the way to Kentucky!!

Great customer service !, the ice coffee was absolutely delicious better than star bucks... highly recommended, I will most definitely be back!

My fav place to grab a simple but good lunch. Perfect place for me to have quick meetings too.

This place has wonderful atmosphere, a solid menu, and a friendly staff. I love the lighting and ambience. There’s also Christian music playing which is nice. They also have food. It’s an excellent coffee shop.

Carmel pecan iced latte. Da bomb

The coffee is absolutely amazing! Ive went several times in the last couple weeks since moving closer to the area. Definitely tops Starbucks! Only complaint is being asked to leave a tip going through the drive through. Would really prefer a tip jar or even a note on the window that prompts you to say you would like to tip on your card. Its just an awkward encounter and puts you on the spot.

I’ve never had an issue here, love lasaters, but all I experienced this morning was pure incompetence. Waited 45 minutes in the drive-thru. There were only 2 vehicles in front of me when I arrived. So, yes, it took 45+ minutes to get three cars through. I wouldn’t have cared to drive off and go about my business but there is no way to pull out of the drive thru. Workers did not consider asking people to pull into the parking lot until their order is ready. Normally, they ask people to pull forward. I started to talk to the worker to present this idea to him and he interrupted me stating, “sorry, we’re behind” and shut the window without offering compensation or allowing my idea to be stated. My hot coffee order was cold by the time it was in my hands.Perhaps management will see this comment. If something of this nature happened again I would never consider going back. Not that one customer matters, but everyone that was behind me and in front of me is assuredly just as frustrated at the incompetence of the employees.

Love the coffee just wish it was open on sundays i like it better than starbucks

Visited their downtown Cleveland location. Absolutely beautiful and charming !

Best place! People are amazing and lattes are fun.

Very broad selections. Everything I’ve ever tried is yummy. Usually very easy to get a table or super busy. Later lunch is my best time. Helpful staff and very elective atmosphere.

I want to correct my previous review. Lasaters coffee shop is truly amazing. The owner is a great person who cares for others needs! This is my first stop before I do anything else on a daily basis. On my previous review I was acting like a spoiled brat so I want to Own it ! Lasaters Is great!!!

Pleasantly surprised when I found out they offer sugar free flavor syrups. Starbucks does not have that option. I got an iced mocha using the sugar free mocha syrup and skim milk. It was delish!

Love this place and they are always very nice to everyone!! Matt that now took over for Zach, is just as kind and great with people,!!

I love this coffee shop!! They are quick and always friendly. No big lines like other coffee shops. And the coffee taste amazing. If you havent tried it yet, go now and give it a try. You wont be disappointed.

I love this place truly. I stop by pretty much every morning on my way to work. Coffee is always great and I have no complaints in that department. However, the last couple times that I have gone through the drive thru, I have sat in line for close to 25 minutes. I know that the downtown location has now opened up and the older employees are now over there. But this is a little ridiculous with the wait times. Starbucks is no where as long as this and they are just as busy if not more busy. I like Lasaters because of the small business that they are. Maybe if the new baristas had more time to train it would not be this bad.

Good selection. Service was friendly coffee was very good. The only thing I didn’t like was while at the drive-through window I gave the server my card to scan and pay for my coffee and after she did, she asked if I wanted to put a tip on. I found this a little abrasive. I get it, and I know that Starbucks does it too, but they do it through their app ... it’s not the girl who’s handing me my coffee asking for it. I’m not sure how you get around this, I just don’t like the practice.

Yes, it does take a while for them to prepare your drinks, but it is worth the wait! I got the blended caramel latte and it is awesome. I think about going here more than Starbucks or Dunkin’ Donuts. Way better than both Dunkin’ Donuts and Starbucks COMBINED!

Awesome coffee and food options. Great prices. Super-friendly staff. Found this place this week and Ive been 3 times.

I really enjoyed going to this coffee shop.

Great service, very accommodating, very friendly, liked the GF options and, dairy options to go with coffee

The staff is always helpful. I really enjoy their coffee and breakfast sandwiches.

My husband and I love this place and go there often and normally the coffee as well as the atmosphere is very refreshing.

What kind of a coffee shop doesnt allow outside food or drink? If a place is welcoming, people will want to spend time there, if people spend time there then they will spend money there. And pressuring people to give a tip for a simple coffee is insane.

If you have not been here you really should try it out. Starbucks is a thing of the past, as far as Im concerned anyway.

Love their iced vanilla latte.

Employees are always friendly. Coffee is always good. Much more inviting that the other place... 😁

Absolutely wonderful place to go and work! Clean and the best atmosphere!!

Best place in town.

Great ambience and awesome service!

Best coffee ever, Great service, nice, friendly people...a place for a first meet and greet...a good hangout to read a book and relax.

Incredibly friendly and helpful staff. Matt consistently goes above and beyond to answer questions and make you feel valued. It is a staple for me and everything Ive had there has been wonderful.

Best breakfast sandwhiches!! Good looking servers too. 😍

Star-what?? This is the only coffe place in town.

Love their coffee and their staff . Awesome place

Friendly service, great coffee and tea and wonderful atmosphere!!

Clean. Good service. Fast and friendly. Accurate order/delivery. Restrooms were clean as well. Staff were all wearing masks and observing social distancing practices. Delicious coffee and fresh pastries.

Its coffee. Smells like coffee, looks like coffee, tastes like coffee. The staff is usually very friendly and imo the reason one would come here vs. other coffee shops.

Has its own free to access USB charging ports for customers and great coffee.

I love the flavors and the pay it forward board is a wonderful idea!

Slow paced coffee shop with drive thru. Closer to a Starbucks than to an underground coffee shop, but still with a cozy feel. Great staff and always a good time.

Awesome coffee i like it better than Starbucks. And thats saying something I have had a lot of coffee.

Great coffee from a somewhat local roaster!

Great coffee, great service. Patriotic American business.

Great atmosphere and friendly staff. Quieter than other coffee shops in town.

I love the atmosphere of Lassiters! It’s the perfect place for a college student looking to cram. Amazing coffee, and healthy food options!

Excellent coffee, nice atmosphere, good people.

This is a great coffee shop. Definitely heads above Starbucks in service and taste.

The only coffee place I go to. Love my Lasaters and the crew!

Coffee is good, atmosphere is pretty chill. Hipsters college crowd vibe which was a nice change for me.

I hadnt been here in a while and so I decided check them out again. I ordered an Irish cream latte extra hot. I loved how well they had their micro foam on top as it was rich, Fluffy, and just the right amount for a latte. The temperature was perfect - just below burning the milk but hotter than your normal. It was wonderful.

Always great!

Very rude and unprofessional

I love this place, it has great service, great people and amazing coffee.

Traveling through the area and these guys make a great cup of coffee!

Love Lasaters. Had the Blueberry Oatmeal it was great! Their coffee is on point every time.

Great coffee place!

Good coffee nice place

The best coffee place in Cleveland it a great place to crash too .

This place has a quality feel to both the environment and the food. A bit pricey if compared to competitors. College students were in there studying at the time and it was very quiet with soft music playing.

Fantastic place to get coffee! Cant start my day without a large iced white chocolate mocha! Highly recommend it! ❤☕

Friendly atmosphere and amazing coffee. You will always feel welcome there.

Good coffee, tea, and food.

I love the coffee here! The staff is always so nice and I visit so regularly that some of them remember my name. 😅 This will always and forever be my favorite coffee shop! ❤️☕

Best coffee drinks in Cleveland. One of my favorite places in Cleveland!

Love it, i stay away from places like starbucks, because come on, 5 dollars for a coffee i can prepare at home? Get real, HOWEVER, this place is great. AND they always give my puppy a treat, so 15/10

Amazing coffee

Great Coffee | Great FoodForget everything you love about Starbucks because you can get it here without all the politics. This really felt like a place that I could sit back and relax for hours without feeling like I needed to buy something or that I would be judged for not owning a Mac Book. The coffee was reasonably priced unless youre a $1 McDonalds kind of drinker and while there was a hipster tax of a $1 on the food, every bit was worth it. They even offered to make it to order but that customization is a little hard to explain over text. You just gotta try it for yourself.

I cant say enough good things about this place. They understand coffee. Great personable service, and offer something for everyone. You wont be disappointed!

Amazing vibe mixed with a place to study and get work done or have a good time with friends playing with their in store games. The coffe will definitely not disappoint you.

Good coffee. Excellent service!

The service was friendly and the restaurant was incredibly clean and well laid out. However, the drinks are beyond sweet. I like to actually taste my coffee and the drink I got, was nothing but syrup. I wound up taking two sips and stopping at a different coffee shop up the road to get a coffee. Waste of almost $8

Great service and good prices. Beats Starbucks!

Best coffee ☕ in Cleveland!👍

I love this place. Great place to study, and enjoy good coffee. 5 Stars from me. Good hours as well!

Lasaters is always my first stop in the mornings on the way to work. Hot or cold beverages, they are delicious, the bagels are fresh ( as is everything else ), and I especially love getting the bacon egg and cheese on a bagel. Most importantly, the staff here is always friendly, and the facility is always clean.

Nice people, love the Gingerbread late.

Great coffee place in cleveland that is rarely crowded! Ive never had to sit behind more than 1 car in the drive thru. They are super friendly as well!

This is my go to coffee shop. The atmosphere is great and the coffee better. The service is excellent with smiles and quality products. Id recommend this place if you like good coffee and good food.

Good place to come for coffee. They offer all sorts of stuff at decent prices. The food is rather normal though and it feels a bit too corporate for my liking. Generally quiet.

Visited on family vacation. We all loved our drinks. Neat quaint place inside. You should go...over the chain shops

Good coffee, good atmosphere. They usually are playing Christian music over the speakers, but its not in your face if thats not your thing. Every table has an outlet, and theyre cool with you camping and studying or working or whatever.

Ordered a blended mocha, and it was SO good! Will be back, for sure!

The place was great and the atmosphere was awesome the inside was beautiful and the ladys working were the best and very informative and welcoming.

Awesome coffee shop! Much better then Starbucks. Very committed to there community and for those who serve this country. Nice to be in a safe atmosphere, while listening to good music. All while sipping on your favorite Joe.

Great coffee great people

The Cafe Mocha is ALWAYS delicious! No extra sweetener is ever needed. The shop is always clean, including the restroom. I wish there were more of these around to give SB a run for their money!!

Always super friendly and coffee and food delicious

Great atmosphere friendly staff and awesome coffee. The owners and family make you feel like part of their family. Love this coffee house

Great place for coffee and tea. You can grab a quick bite to eat. Staff is friendly,helpful, and knowledgeable.

I tried the caramel latte and it was amazing, plus the decor added to how nice lasaters was.

Ive been here on multiple occasions. Today I went and got a toasted marshmallow coffee and I was very disappointed. It literally taste like straight water. And I paid $3.95 for a small, next time I will just go to Starbucks and pay the same price for better coffee..

Coffee is really good atmosphere is really nice and the new owner is doing a great job. Much better than the name brand places. Love supporting local business!

Really enjoyed my iced coffee. Was very strong and creamy. Lemonade is super good as well. Great spot for studying as well!