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Geek Choice
815 W Superior Ave, Cleveland, OH 44114, United States
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Geek Choice

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Jo
Review №1

Worst customer service and tech experience I have ever had. I went there to purchase Norton Internet Security, and the Geek Squad talked me out of it, and convinced me to purchase two other programs. I put the software on 3 computers. It immediately destroyed the operating system of all three computers. When I went back to the store, the same guy said, oh way its been doing that. When I pointed out that he told me it was the best, he responded, it is the best.The best part is that they wouldnt return software because they dont take returns on software.At the same time this is happening, a friend of mine is in the other line complaining because he bought a new computer there, and they convinced him to update everything - better graphics cars etc.. When he got the computer home it didnt work, and because they updated it, they told him the warranty was voided, and he would need to pay for them to fix the damage they created.We both will never shop there again. They dont appreciate their customers; they dont understand their customers, and they dont deserve to have customers.

Sh
Review №2

Cheat, charge me $150 without doing anything on my laptop. Never come to them for help.

Ha
Review №3

Very helpful

Information
4 Photos
3 Comments
3.4 Rating
  • Address:815 W Superior Ave, Cleveland, OH 44114, United States
  • Phone:+1 216-274-1175
Categories
  • Computer repair service
  • Computer consultant
  • Computer store
  • Computer support and services
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
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