I have been doing business with Eagle Rental for years. My entire house is furnished with their furniture. The prices are great snd the staff and delivery personnel arr the best. They really go out of their way to make furniture buying a wonderful experience. I would recommend them to anyone looking to buy or lease furniture or accessories for their home. Thank you Eagle Rental for all of my beautiful home furnishings.

If I could give 0 stars I would this is a terrible place ! Not only is the staff extremely ghetto and trashy they are out of control. Giving out personal information about customers. Literally talking negatively about customers and sharing private and payment information. Milton is one of the culprits the furniture is used and they are unprofessional. I’d avoid going here at all costs. Seriously just go to Rent a Center

This is the best and most professional store and company to work with product are top of the line and customer service is the best. Would recommend this business to any and everybody . Very satisfied.

Amazing people to deal all the staff from store in Fulton rd in Cleveland been customer for so many years always treat me with respect and like a family

The employees are amazing. If you have a hardship they will do everything they can to help with your bill. Friendly face, kind hearts, great furniture and electronics.

Nice reps, ok selection, would definitely recommend them over RAC in Parma though definitely

Been with them for years. Purchased several items. Nice friendly staff.

Staff very considered, knowledgeable, and respectful to customers. Nice......As for manager David hes so so nice he will go to any length with in reason to make sure customer satisfied. I like the store and staff,Thats why I keep coming. Back😁

David was super helpful and delivered everything as promised! And the Delivery guy was bilingual, he spoke English and Spanish which was very helpful as well.

Great staff, inventory and prices.Staff is knowledgeable and were able to think out side the box . I needed a small couch because I have a small place. They were able to fill my needs and the price is good.

Never had a issue that went un left. Staff is friendly. Great customer service....

I love this store. They’re really nice in there.

I just made another payment and still no apologies to me or my family. I rented a recliner and it had bed bugs on the first day of delivery. I didnt say anything because I thought it came from another area. But, this was not true the continue to show me bugs, 3 times I was bitten. I went and purchase alcohol 91% that help me kill them. Havent seen any in a week or two. The point is NO apologies at all or how is the chair coming along. So, be careful renting from this company !

Dont like

I rented a brand new living room set, and I fully understand rental agreements cost more. Im fine with what the cost will end up being at the end, what Im not fine with is was delivered with 2 different holes in it. The delivery guy took pictures, said he would give them to the owner to review and he would be in contact with me. Im a patient person, so I wait to hear from them... I did finally get a call from the store, not about the damages, so I had to ask what they plan on doing about it. I was told the delivery guy never gave them photos of the damage, but if I email them the pictures, they would review them for what can be done to repair or what needed to be done, and would get back to me. So keep in mind, I bought it new, not pre-owned, and Im a patient person... that was April 30th,2019. Were now into July, I still havent heard from the store about what they are going to do, so Im planning on returning my livingroom set, because I dont see the damages being very important to them, or my being a happy customer with my purchase. If it was pre-owned, I would be more understanding that it had damages, but being brand new, Im not understanding that Im paying more for a damaged set that they obviously dont consider to be important enough to resolve. My payment was just made again, because Im on auto pay, although I did receive a text message today reminding me to make my payment that is already set up automatically that was slightly confusing to me, but I checked my account to see before sending the information asked to make the payment. I probably wouldnt feel this way if I wasnt already months waiting on the resolve, probably wouldnt feel this way if after already waiting to hear from them, having to email them about what they said they were unaware of, it still wasnt addressed. All they showed me was its fine with them, and Im now fine with returning it before my next payment is due.

I absolutely love the staff here, and they have a good selection of items.

Me and my wife went up there for a washer and dryer. The manager David, went over are application and said to us to come back up here Tuesday. We went back up that day and he couldnt find the application it took him over 30 minutes to find it. Then he told us that they sold are washer and dryer. She was more pissed than I was because she picked them out. We actually ended up going to Aarons Rental and they actually took the time to make sure everything was perfect. Are brand new washer and dryer will be here Saturday. Eagle rental you are the worse place. The management sucks. The whole place needs new employees and management.

Eagle has the best products, the best prices and the best service of any rental place, PERIOD! You are cheating yourself if you go anywhere else.

I love them they help you if you need help and have great deals. Thanks eagles.

The only black lady here was rude and disrespectful not only to myself and wife but my 4 year old child getting into a struggle match over their cheap treasure chest box. Made a complaint to the store manager david and of course took employee side. Thats fine. Denied my application? That actually works best for me. All i wanted was a deep freezer. Which sams club has the same size brand new and cheaper. If i really ever decide to go back here i WILL NOT do business with her.

Love Eagle Rental. Great products and great customer service.

Very nice selections sometimes there is cash out the door deals

The people who work there are very friendly and helpful.

I love eagle rental, they really work with us, keep us informed about everything, funny, caring, and and remembered that i had surgery asking me if i was ok etc....

A good place to buy all of your furniture

Staff is always kind and helpful!

The one on Northfield is very rude n disrespectful they dnt greet you at all or talk with you they are very mean I had the worse experience and felt very uncomfortable there im going to try Fulton I heard the are the best Northfield need to shut down.and let fulton run the show...😞😞😞😞

Very friendly and they work with you very helpful I would tell all my friends to go see them

Very professional and helpful staff extremely knowledgeable about the products

Great

This place received 1 star for the inventory. The staff is absolutely terrible.

Horrible furniture...broken/dented tables ect. Employee was rude while talking on the phone while we were trying to ask her questions

Fantastic variety and easy rent or purchase options. Very friendly staff!

Awesome staff very helpful and professional

Never had a problem

Love the employees...

They tell you one thing and do another David said we were getting bed sets and then today the 2 ladies turn around and say no I will tell everyone I know to never go there

Great Place.

They suck and are very rude..

I work here

False advertising

Love it