Derrick did a wonderful job of welcoming me and helping me in the store. He was very knowledgeable about the various mattresses and was sincere about helping me get the best deal. When l am in the market for a mattress again, I will shop here!
I had a great experience with Mattress Firm. I called and let them know that we needed two beds for a rental property, and that we were working with a budget. Your associate Angela was very warm, friendly, personable and helpful. She found 2 mattress sets that were within our budget. I will definitely recommend this location.
Go see Mrs. Angela Robinson at Mattress Firm, Clinton location, if you are searching for excellent customer service and quality bedding. My entire experience was great! Mrs. Robinson was very knowledgeable about the bedding products and super attentive to my personal sleep/bedding needs. No pressure at all. I appreciated her patience as I navigated this process in searching for the perfect mattress set. And might I add that she was able to have my set delivered same day! How awesome! Go over to Mattress Firm, Clinton location, and ask for Mrs. Angela Robinson. You won’t be disappointed! Trust me!
This is the second time I have used Mattress Firm and the service was again excellent. I am pleased with the mattress I purchased and will return to the store again.
I do not think I have ever enjoyed mattress shopping before this experience. I thoroughly appreciated the sales representative’s expertise, time and genuine conversation. We will always make a point in our future mattress shopping to stop by this Clinton MD location first!
As soon as I walked through the doors, I was cordially greeted. I was shown several mattress options and treated professionally. The atmosphere was pleasant and welcoming. It was a very good experience and I would purchase there in the future.
Right when I walked into the store, Katie approached me and introduced herself. I told her what I was looking for and the price range. She helped me find the mattress I needed and I was out of the store in no time. Will definitely go back!
The entire process was easy. Angela was very knowledgeable and her advice and recommendations made the experience a breeze.
Ms. Lucy great customer service and knowledgeable of products. Looking forward to great sleep from here on out.
Great experience. Came in and was helped tremendously by Angela. Was able to get a nice twin size bed for a great deal. Feels great and would definitely recommend.
Purchased mattress with the assistant of Kate. The experience was great. Looking forward to my delivery.
I went in this store yesterday 6/28/21at about 6:30-7p.m and I looked around for something I seen online until the lady asked me what I was looking for. She was just nasty. Like I showed her a screen shot from the online store and she said well thats a online special it says it right on there. Im like umm this is a screen shot it doesnt though. Then she told me bring your price up then I can sell you something. How can you be a salesperson and talk to people like this. Youre basically telling me I cant afford something and she had no idea what I was willing to spend that day. I felt like she thought she could talk to me like that because Im in my 20s but thats not how you make a impression. I refuse to patronize a business that talks to people like that. She was almost arguing with another lady before I walked in. I hope you guys have a refresher course on how to talk to people. Because Im definitely very concerned about her sales tactics.
Even though there was only one sales associate at the Clinton Maryland location, the customer service was outstanding and he assisted everyone in a timely manner.
Boniface helped us with picking out our new mattress last night and he was such a huge help! Were so excited for the mattress to be delivered to us tomorrow so quickly after ordering it and we highly highly recommend going to Boniface for help with getting a bed. Thank you so much!!
Great customer service. Sales staff was very attentive to what I needed. Short turnaround time for mattress delivery (2 days).
The vibe wasnt right feel like the deal wasnt right for me. They said it was a Memorial Day Sale I say hello Amazon....
Angela the Manager was Amazing and Helpful !!!
Will was awesome! He helped my dad find the best mattress suited for his needs. He was very knowledgeable and honest about the various products offered. Glad we chose this store rather than going to a regular furniture store. I called Customer Service several times today because I wanted to leave Will a great review in hopes I spoke with someone in the Corporate Office, but I couldn’t get anyone on the phone (hopefully they read my review). If you are looking for a mattress, check out this location and ask to speak to Will. He will get you squared away with the best product!
Great service exactly what I was hoping for expert knowledge of the type of bed I was looking for
Ms.Angela was EVERYTHING. She made me and my little boys feel comfortable while servicing us. I had a budget to stick to and she helped me stick to my budget. Im excited for my new bed to be delivered. Thank youu
Excellent service!!!Ms. Angela Robin was so great explaining what we need and what was the best mattress for us. She is nice on what she do. Friendly, kind and taking care of all the COVID restrictions that we have to do now.
Boniface N Ogba was a great salesperson,and they had everything in stock .
I went to your store looking for either a box spring or foundation. My Sales rep (Mr Will) was outstanding in helping me to find one. I appreciate the fact that he paid attention to my needs, and was very knowledgeable about the kind of mattress I had and made several recommendations that ultimately supported what I needed. I like to read at night before falling asleep and the lifting/reclining bed frame was a perfect (Reasonably priced) suggestion.
Had a great experience at this location. Angela is the best. She was so helpful. She gave me her undivided attention. I will be telling all of my family and friends about her. She knows her stuff.
Mr. Will was an exceptional sales person. He addressed our needs and listened to our concerns. He was able to help us quickly identify the best bed for us. Great experience!
Spent more than I wanted but the service was prompt and professional. Would recommend to friends.
Thank u bonny! For my help!!! Best service and he explained what I needed to do to help myself !
Angela was very helpful and nice ! Great customer service !!! 10/10
Angie, store manager gave excellent customer service!
Experience was great. Salespeople are very helpful.
The Salesman that helped my dad and I pick out my mattress was courteous, attentive, and provided us with a great deal.
Sales person was very friendly and helpful. Purchased an excellent mattress at an affordable price.
I really enjoyed my visit in the store today. The service team was excellent. My sales Rep. Was most supportive in helping me to select the best bedding for an aging parent. Thank you for hiring such a kind and helpful manager at your Clinton Maryland store.
The service was great!!!! I got good help and knowledge on what I was looking for.
Great customer service!
Clinton location. Will was awesome. He asked all the right questions and was very attentive when it came to figuring out what was good for the back(health concerns). He made sure to keep within my budget. Overall great experience
Angela was very professional easy to Communicate with. She understood want I needed.
We had a great experience in store with Will. He was relaxed and not too pushy. He knows the product lines well and was able to direct us to the mattresses that best suited our needs. We’d recommend him to family and friends 100%.
Barney was great. Very personable. Would recommend to everyone
Mr. William Boyd was a phenomenal associate. Thank you for helping me for the right mattress. I love my mattress and mattress protector. Continue to be a great person. Thank you!
The staff at the clinton store are the best keep up the great work that yall do. I will be back to see yall again soon.
Angela was at the top of her game when I came in. I wanted to trade in a purple 2 mattress I had recently purchased and she helped the entire process go by smooth, all while getting me in a temper pedic pro breeeze. Thank you Mrs Angela. - Brendan
I just spent an hour with Ms. Lucy Thompson. She answered every question I had about what bed I should invest in and broke it down to brass tax too. Thanks a lot Lucy. Youll be hearing from me soon.
I knew what I wanted, sharing the specifications with store manager Emanuel. He helped me so quickly & efficiently that i had completed my purchase in 30 minutes. I was highly satisfied with the process.
We went on Sunday to look and Alexis helped us out, asking pertinent questions and directing us toward the areas where mattresses that fit our needs were. She never pressured us into making a choice but made the perfect recommendation that we ended up going with. Delivery was quick and easy, at a reasonable cost, and we ended up under budget with a bed that exceeded expectations!
Angela Robinson at the Clinton store has excellent customer experience and shows good customer service.
The sales person was professional friendly and knowlegable of the mattress I would recommend this store
Very good service
Awesome. My salesman Will was helpful, and honest about the firm mattress I purchase today. I truly appreciate your service.Thank youMs. Stover
Excellent customer friendly service! Will Boyd was extremely knowledgeable of the various mattress types. He took the time to ask questions that better helped me make the best mattress selection and he explained the benefits of the warranties. I left the store feeling good about my purchase and will refer others to the Clinton, MD Mattress Firm location because of Wills great service.
Our sales person was very informative. Very helpful
Lucy Thompson’s knowledge and patience was outstanding!! She stayed with me throughout my indecisiveness. We worked together to get what I needed. She listen and I appreciate all the visits to finalize my purchases. Thank you for your customer service and your ear!!!!
Very good experience and Will was very knowledgeable and did not try to force you to overspend and took time to evaluate sleeping posture to make recommendations that catered to needs to have quality sleep experience
Mrs. Lucy was very helpful. The whole process took minutes. She found me something within my budget and we took it home the same day.
Your specialist (Marcus) provided great customer service, was very courteous & exemplified excellent professionalism. His recommendation was on time & Im extremely satisfied while I firmly rest on your product...thanks Marcus!
100% recommend this mattress store! William Boyd was very helpful and will work with your situation or what you’re looking for! Would definitely comeback again!
This location does not have good service. They gave me the run around. I would not recommend going here, they are full of lie and just want to get a sale.
Mr.Boyd was a great help knew more about mattresses than I could imagen. Worked with me price wise and is on top of his game. They are blessed to have him as a employee.
Lucy is THE BEST!! Knowledgeable, friendly, and patient!! Bed Match is pretty awesome too!!
The service my mom and dad received from Ms. Lucy Thompson was excellent customer service. She explained everything in detail to help them decide which mattress was best for us.
Excellent customer service from Emanual at the store in Clinton MD. I will definitely be going back.
Excellent and professional quality service during the purchase of an adjustable queen base. Thanks to Will!
Mr Will Boyd is the best sales rep in the Clinton STORE very knowledge about all the mattress and box springs. GIVES great advice on the items in the store.
Emmanuel was our sales rep, I didn’t like how he tried to sale me a 3000 mattress forcefully. I understand he has a job to do, but I believe his focus needs to be a little more on his customer.
My husband and I went into Mattress Firm today to exchange a mattress that was too soft for us. Mr. Will Boyd was there and he assisted us with choosing the best mattress and also helped to pick out a bed for my daughter. His customer service was OUTSTANDING. If you need a mattress that fits you, ask for Mr. Will he would make sure you are satisfied.
I was very please with my selection from mattress firm in Clinton the The manager was very helpful and took his time working with me and gave me several ideas I will shop there again.. I am very please.
I walked in the door and was greeted by Angela!! She was cordial, informative and most of all, educated on the science of sleep and mattresses!! I had just had a horrible experience with a mattress I purchased in November and Angela was patient and helpful in finding me the right mattress without pushing me to buy the most expensive mattress they had!!! If you go to the Clinton, MD store, ask for Angela. Shes knowledgeable and professional!!!!!
I walked into the Clinton location on Saturday & left there very satisfied. Angela Robinson is an excellent sales person. She was very knowledgeable about her job & very detailed about the products. She answered all my questions & made my purchase a smooth transaction. I purchased on Saturday & my set is being delivered on Monday, Im so excited & cant wait to get a good nite sleep. I would totally recommend that if you are unsure or have questions about purchasing a mattress set, please visit the Clinton store & ask for Angela, you will definitely leave there pleased.
We had a great experience at the Clinton Mattress Firm. Sam Thorne helped us. He was knowledgeable, friendly and not pushy at all. He made us feel comfortable and answered all our questions honestly. We feel good about our purchase and will definitely return in the future. Thanks for your help Sam! Tyson and Jamie
I had a Pleasure to walk in the Clinton Location and Mr Will Boyd was a great help in assisting me on finding a excellent Power Base . He was very informative and professional with his assistance. I look forward in during business at this location in the future. Thanks to Mr Boyd.
We came in unexpectedly on a Sunday afternoon and left having bought a king sized mattress we were very happy with. Mr Washington was very friendly and knowledgeable about all the mattress brands and listened to our needs. He was well able to advise us about our choices and made sure we had everything we needed delivered within a week! We would highly recommend this store as we had a great experience.
I came into the store on Monday, October 15th to purchase a mattress. Angela the store manager was very very helpful, great customer service, and knowledgeable! Today I called the store and so happen Angela answer the phone. I wanted to know if I could change my delivery date from next Friday to tomorrow, Angela was very helpful and made that happen for me.
A+ experience. Very helpful & knowledgeable
Fast, friendly and fair price!
As I entered the Clinton store I was happily greeted by Antonio Jenkins. I shared my concerns regarding a couple of mattress sets that I recently ordered, which were actually out of stock due to a highly demanding special sale during the holidays.I mentioned that I needed these items within a week and explain that I purchased a king size bed frame set and received the delivery yesterday (I took photos with measurements to show when I arrived in the store). In addition, I expressed the comfort level for those who would sleep on them.Well, Antonio recommended two comparable mattress’s as a replacement for the items that were out of stock. I narrowed the selection down that best fix the quality and price value of the products we didn’t receive.In conclusion, Antonio, with the assistance of the manager, Angela Robinson, were able to contact the financial processing office, rework my previous financial transaction and accommodate my request to deliver these items within 4 days. They ensured me that the entire order would be delivered two days before my wife and I welcomed guest to our home.On behalf of my wife, we want to thank Antonio and Angela for making our upcoming guest experience worthwhile!
Great customer service! Very polite!
Mr. Will was able to get my family and I everything we needed. Also, he was very professional!
My wife bought 2queen mattress and a queen box spring from Mr. Wiliams...(Will)....amazing customer service just amazing.... patient and informative....
Mrs. Angela is the absolute best!!!! Very knowledgeable and professional. I never thought buying a mattress would be such a pleasurable experience. Thank you Mrs. Angela... looking forward to many peaceful nights!!
Antonio was extremely helpful in making our purchase enjoyable and informative. This was our first time visting the mattress firm brand but was very glad we stopped by. You definitely need to stop by and get the full experience before you decide on any mattress purchase.
Dee was EXCELLENT!!!! Very professional and had so much knowledge on each mattress.. I went into the store just to look but walked out with one.. Thank you Dee and Angela and I cant wait until my mattress get here so I can get a great night of sleep!
The salesman was very professional and knowledgeable. We were not pressured and we bought a bed and motorized frame. I will let people know what a pleasure it was to do business with this store.
Antonio was an excellent salesperson. I had the opportunity to take my time and find the perfect bed for me. I left with a great deal on a quality product.
It was great when MS D was there I dont know about now things have changed sense that time. Thanks Ms D for all your support.
Antonio was great rep with a wealth of knowledge. I will definitely tell my friends and family about my experience.
Great service from Will. Great products. Will definitely shop here again.
Antonio and Angela were excellent. They did a great job of helping me make the right and best choice.I recommend MattressFirm Clinton to everyone.
I would like to thank Mr. Will, in assisting me with finding the right mattress for me, his expertise was great, thank you again Mr. Will in find my dream bed.
Horrible delivery service came in my house very disrespectful and didnt even have mask on didnt even set up the new mattress and put the mattress protector on just left the new mattress sitting in my living room floor very disrespectful
We had a great experience at the Clinton mattress firm. Antoino Jenkins was awesome, super personable, very knowledgeable he answered all the questions we asked. We also got a great deal on a mattress. Would definitely recommend mattress firm to anyone. Thank you antoino and mattress firm.
Walked in, woman named Angela came up and told me she would be with me in just a moment. A couple minutes later she asks me what I was looking for. I told her I was looking for, I was looking for something really basic, I dont have a lot of money and a low income and heard they had sales today. I told her I have a max of 300 dollars I can spend today. Im not looking for anything special or top of the line just a basic mattress. She begins to try and up sell a 600 mattress and told her I cant afford it right now, then she tries to sell me a 500 dollar mattress....I told her again its not what Im looking for. I begin to tell her I cant afford those today and then she says, you have a job right? You can just finance it. I didnt want to spend that kind of money there today. She asked if I like comfort, I said yes, she responds, then you dont want no cheap one, you can afford 70 dollars a month financing, itll be better for you. She would not let me look at the lower priced mattresses, or even stay on that subject. I wanted a cheap mattress with max of 300 dollars I could spend, I know its not great quality but I can make the most of it. So I left the store and went across the street to mattress warehouse where I bought a 250 dollar mattress, and found what I was looking for and had a salesman that listened to what I want. I would not recommend anyone to go to mattress discounted in Clinton maryland
Will was enjoyable to work with however the other gentlemen was too busy to help me he was all over with other people.
Antonio was very helpful and was thoroughly knowledgeable of the products and presented himself in a professional manner. Today I perchased a queen size bed, i fully intend on returning in a few weeks to purchase a full size bed as well.
Angela is the best Manager ever. She explained everything about mattresses for my husband and I. Delivery same or next day!
Save money Sleep better and happy..The best pricess . Thank your help.
Spring dell center
Mr. Washington was great. I came in knowing what I wanted and he delivered what I needed seamlessly and painlessly!
Angela was very helpful. She answer all our questions.
Great Mattress 👍 go thereIf in need 😉
I went in with a specific budget and the agent Antonio was able to find me a great quality bed and still keep things within my price range. He made this experience more about quality then dollar signs.