I chose FA as I was a repeat customer who was very satisfied with their Customer services. It had been 6 years and they continue to provide excellent service to their customers. They certainly work for you to find the best product fit. Jesi our salesperson and Matt our installer were a tremendous help and I love my new ❤floor.
Danny Miller went above and beyond to explain the benefits of the different types of carpet. He then re-scheduled our installation when we ran into an issue. The installers, Steve and Aaron, along with one other individual worked quickly and professionally to finish the project with careful attention to not damage any of our personal items. They moved a few furniture items that we had designated that we needed assistance with moving with no complaints.
I purchased carpet through the Costco and Flooring America plan. My partner had done the same previously for her home and a rental and had great success. I appreciated working with the same salesman that she had. The process was easy and as I am selling the home I did not want to invest a lot of money in the project. Danny understood my needs and offered something reasonable that looked great. The installers showed up on time and did a fine job on the installation. They cleaned up and hauled off the old carpet that I had removed. The icing on the cake was receiving a Costco gift card of a nice value! I would definitely use both again.
After visiting several flooring stores, we finally selected Flooring America for your home improvement project. Jessica was fantastic to work with and very helpful.We first updated our worn oak floors with a charred oak luxury vinyl floor. Once that was complete, we realized that our staircase and upstairs carpet needed updated after 18 years! I was very worried about replacing carpet upstairs but the installers moved all of our furniture and the install was completed in just 2 days!I highly recommend Flooring America, Jessica, their installers and will definitely use them for our future projects!
Jessica was awesome to work with during the purchase and through the installation. Her customer service was outstanding and very much appreciated. Zack installed the floor and did a great job and was very conscientious and dependable throughout. I could not be more satisfied with my experience with Flooring America.
Love the new vinyl plank floor in our basement! Jesi was awesome to work with being very thorough in explaining the different options and planning our installation. The installer was very professional, did a great installation, and left a clean space when complete. I highly recommend Flooring America and will work with them again on our next project. Very happy with the results!
Thanks so much to Dana, Bonnie, Sara and the rest of the Flooring America team for the new floors in our new home! We chose Rain Tree flooring in a natural hickory and we just love the new floors. Rod Jensen, our installer, did a superb job getting the layout just right and installing the floors. He was very conscientious of the subsurface and made sure the install went without any hitch! This is the second home we have used this floor on and we couldnt be happier! We are also using Bonnie for window coverings and she has done a great job of going over many different options and selections. The order is being placed today! Dana, Bonnie and Sara will take good care of your flooring and window covering needs!
Our salesperson was Jedi Good at Flooring America, and we immediately liked her, and her sales style. She was very knowledgeable about carpeting, and understood our situation on what we wanted and needed. She kept us informed on when the carpets were going to be installed, and the order in which each room was to be done. Over all, I would highly recommend Flooring America, not only for their competitive pricing, but most certainly for the very professional Jesi Good who satisfied our every expectation..
I thought flooring America did an excellent job with the carpeting in our house. They had tons of carpets to choose from. Alaina Peterson was our sales representative. Her extensive knowledge of carpets and their pricing made carpet selection a breeze. Installation was fantastic. I would recommend Flooring America to anyone who needs new carpeting.
We are quite pleased with the both the quality of the products and the service from Flooring America. We had wood floors placed over basement cement and replaced carpet in the master bedroom. The floors are terrific. Based on our experiences, we highly recommend Flooring America on Hickman in Clive.
After shopping for carpet at several stores, we decided to purchase our carpet from Flooring America. Jesi Good was very helpful and knowledgeable in helping us pick out the right carpet and pad for our needs and was able to get us a very good price. We were also very pleased with the quality of the installation of the carpet. We would definitely recommend Flooring America and will return for any other flooring needs we have.
Working with Lisa at Flooring America and Nikola at NJ Homes for install was a great experience! FA had a ton of choices, knowledge, and experience to lend to me to make the right decision. Nikola who installed the backsplash was professional, kind, courteous, clean, personable and easy to work with! I would highly recommend both!
After researching several flooring stores, I am so happy I decided to have Flooring America install my premium luxury vinyl flooring in my lower level. Working with Danny and Jeffrey made the experience worry free. Both paid attention to detail and answered any questions I had. i also liked the follow up by the company to see if i was satisfied, and if i had any questions.
Wonderful service! Scott did an amazing job at walking us through materials and patterns. He is incredibly knowledgeable and professional. I highly recommend this company!
Shane and Jessica helped make the seemingly daunting task of getting all new flooring (LVP and carpet) seem so simple. No pressure, helpful advice, and great product is what we got. Thanks for being thorough and thoughtful!
I really trusted Alainas confidence in recommending carpet for me.She didnt steer me wrong, I LOVE my new carpet.Thank you, Flooring America for doing such a great job!Dorothy
Flooring America provided great products and great prices. The installer was professional and completed the job on time and did a great job. Our salesperson Danny was very knowledgable and was able to help us find carpet within our budget and time frame. We will definitely use Flooring America again.
Top-notch service. We received exactly what we wanted in a timely manner. From sales to installation-everyone was great! Highly recommend Flooring America.
I could not have asked for a better experience. Sales person Danny was very professional, answered all my questions, took detailed measurements and got me the quotes the very next day. The work was completed on time with less disturbance to us, to a great finish.
Jesi Good assisted us through the whole process of choosing new carpet for our family room. Its the only room in our home with carpet, and we wanted to make sure we got exactly what we wanted. She walked us through a ton of options and listened to our thoughts on colors to show us the right options. Her response time was really fast, even on her days off via text, to get us a quote and schedule the install. We were thrilled with the customer service and would recommend working with this store and Jesi in particular, to anyone.
Jesi Good, from Flooring America, was a wonderful help during our process of picking, scheduling and installing carpet. We were on a deadline trying to get our house ready for child #4. She was understanding of our situation and put us on a waiting list to get us in sooner if there was a cancellation. We got our carpet in early and now our house is ready!Wonderful service! We will definitely be going to back to Flooring America in the future!
Excellent sales rep. Danny is very! knowledgeable about all carpets available. He was extremely patient as I worked at making up my mind Installation was painless Could not be happier with the purchase of carpet for my entire home
They offered to help me with carpet remnants for a challenging flooring situation at a disability group home. It is very appreciated! The manager is very customer-service oriented.
We selected Flooring America for our LVP install because of their helpful and knowledgable selection process. The team was great to work with. In addition, the team was super flexible and answered all of our questions (we had a lot of questions)In additional, the installer was fabulous. Quick, quality and fair.
We are very happy with our service at Flooring America. From the first time we visited to the installers finishing, we have no complaints. Jesi was great to work with and very patient in explaining details about our choices. Dale and Eric, the installers, worked efficiently and performed expert work. We are most happy with our new carpet in our whole home. We will go back for future services. 5 stars deserved all around!
We are extremely happy with our flooring purchased from Flooring America! We went in after have a water leak in out basement and needed to replace the floors and we were greeted almost immediately by Jess Good. She was amazing! Very knowledgeable and was able to help us find the perfect floors!! I highly recommend Flooring America and Jess!!!
Great experience (again) with this store! Salesperson, Jesi Good went above and beyond in helping us select the perfect carpet for our LR and BR. We checked out samples, then other samples, then had more questions... Jesi was knowledgeable and patient. Installers were professional, and they did an excellent job. Thanks, Flooring America!
We are so happy that we chose Flooring America to do our project! Wanting to replace our flooring in our LR, dining room, and kitchen, we turned to Shane Sonberg to guide us through our project.Shane helped us select the exact engineered hardwood we were looking for, and kept us constantly updated on the arrival of our materials and the schedule date for doing the project.And, hats off to the flooring crew for their fabulous job! They were professional, efficient, and went beyond to help us with the beautiful result!We would definitely recommend all of you...thanks!Sharon & Bill Thalman2020-07--17
Ive been a repeat customer for years and have always had the upmost quality of products & service for all applications with help from Scott King.
We had a great experience with Flooring America. Jesi was excellent to work with at the store. She was very friendly and helped us choose the right flooring for our needs. They have a very large selection to pick from. The floor installers were very professional and friendly. The job was finished in a timely matter.
Jaci was so helpful in picking out colors and getting us on the schedule quickly. She provided competitive quotes and our installer, Zach was super professional and quick! Couldn’t recommend them more!
If you’re wanting good customer service, I’d suggest going elsewhere. My husband and I decided to redo our floors on the entire first floor of our house. We found something we liked and decided to go with Flooring America in Clive. A week or so passed, and we hadn’t heard anything, so I followed up just to see if there was an ETA on when we’d be scheduled so we could plan accordingly. The store manager indicated the product should be shipping the following week and that he’d check again on that Monday. By Friday I’d that following week, I hadn’t heard anything so I reached back out. He responded and indicated a date. The Friday before the week of our install, we hadn’t heard anything about if it was still happening, what needed done prior to them arriving, etc. so I reached out again. Towards the end of the day, still no response so my husband finally called. The manager blamed being on the phone and blamed another worker saying she had arrived late and hadn’t gotten around to call us. He also lied to my husband and told him he had called me earlier that month (I only ever corresponded over email). After my husband talked to him, he finally responded to my email ignoring all of my questions and just told me he’d be in that day and the next if we wanted to go in to pay the remaining balance. By this point, we were fed up with his attitude and poor customer service so we wanted to cancel. We did so and the manager was once again less than friendly when we went to get our refund and flooring product. So glad we found someone else to do our floors. They also require payment in full before the install is even started, which is absurd. If you value customer service, spend your money elsewhere!UPDATE: I was contacted by the HR/marketing person, and they were extremely helpful and apologetic for our experience. We also met another salesperson who was night and day different from the person we initially dealt with. He was super nice and willing to help. We found out just prior to them reaching out that the floor we bought wasn’t going to work for us long-term as it wasn’t scratch resistant like we thought, and the owner allowed us to return the product without any cancellation fee. While we are still having someone else do our floors, I did appreciate them reaching out to make things right. Customer service goes a long way!
Chris Brookhart always does a terrific job! His knowledge and expertise of their product is top notch.
I had a great experience working with Jessica at Flooring America to have new carpet installed throughout my house along with LVT in my bathrooms and laundry room. She was very knowledgable about the products and installation and did a great job communicating that knowledge to help me make informed decisions. The assistance continued even after the install when I had questions about suggested cleaning products. I absolutely love the finished product and I would definitely recommend Jessica and Flooring America.
I had a fantastic experience with Flooring America! From my sales experience with Raunie Dardis to the beautiful installation from Dale, the entire experience was perfect. Every step i take on my carpet is like walking on a cloud! I cant thank Raunie, Dale and the entire team at Flooring Amercia enough for their professionalism!
Very pleased with our salesperson Jaci who answered all our questions and provided a great recommendation for us without any pressure. The installation team was also amazing - very professional and skilled. Installation was flawless. Couldn’t be happier with our purchase.
We could not be happier with our carpet. This was the second time we had carpet installed from Flooring America and everything went just as smooth as the first time. Jesi was super helpful and always responded within a couple of hours. We will definitely return the next time we need carpet!
I have been working with Alison for 10plus years on all things floor, window coverings and design ideas. She’s alway made sure everything was perfect and I was happy. Thank you Alison my shutter blinds are beautiful
Dana is so professional he answered my calls and texts and Scheduled Rick the carpet layer contractor quickly and Rick was such a nice guy and did a great job. My go to flooring guys for sure!
Great service and lots to look at. Nice variety.
Chris B. was great to work with and our new carpet looks great. Very professional install crew as well!
I highly recommend Jessica as the salesperson to work with at Flooring America, Clive! She provides top-notch customer service during the selection process, providing the quote, ordering the product, and scheduling the installation. She has helped us with carpeting, floor tile, and wall tile projects. Some were selections of mine that they did not have on display or were discontinued. Installation dates were on schedule and the carpet and tile installers were the best of the best.
Had a very good experience at Flooring America. Dana, sales person, was very knowledgeable in helping us pick out the kind of carpet for out basement project. She lined up an appointment to get measurements and got a quote back to us in a timely manner. Lined up an installation date and everything went smoothly. We will be back for a bedroom project in the fall.
We just finished building a new home, and Alison Gaskell was a tremendously helpful salesperson. Quite simply she was the best person of all of the trades that we worked with. She ALWAYS answered her phone or emails expeditiously. This responsiveness was important to us. She knew the different flooring options in depth, and always was willing to give an opinion when we needed help making a decision. We liked her professionalism so much that we ended up purchasing all of our tile needs from Flooring America as well. We did not intend to do so, but Alison made the process seamless. Alison had pictures to help us make decisions when we were uncertain of something. She guided us in the right direction with grout colors by explaining how the light grout would make the tile appear; and likewise dark grout. Recommended that we use epoxy grout to keep it from staining. Alison was on-site several times to make sure the flooring and tile installers were getting everything they needed on time, and to provide samples that we could see in the lighting of our house. She made sure that installation was completed by quality tradespeople, and they did a fantastic job on installation. I wish all retailers could be this level of customer service!
Two flooring jobs with Flooring America and both met all our expectations. Very knowledgeable about the many types of flooring and helped us pick the perfect product. Will and have suggested Flooring America to friends and family who are in the market for new floors.Steve Manker
I had about given up on having actual help at a store selling flooring. My previous experience had me hiring my own subcontractor and ultimately us doing the work ourselves. Upon entering the store, I was immediately helped by Raunie, but not in an annoying over-the-top way, just very helpful. I now have gorgeous floors in my bathroom in a short amount of time and it didnt break the bank, either. The contractor who did the installation was professional and fast and tidy. Amazing experience!
A friend recommended we contact Jaci at Flooring America. Jaci is great to work with and let us borrow as many samples as we needed until we found what we wanted. We found the perfect Luxury Vinyl Plank. Our installer, Don, did an excellent job and took great care with the installation. We were very impressed with his workmanship, and he was also very nice to work with.We will contact Jaci again for any future floor covering needs.
Great experience from start to finish. Alison was awesome in helping put everything together and the design turned out amazing. The install crews are excellent as well. Highly recommend.
Allison was great to work with! She was patient and able to help guide me to make sure our house looks amazing. Always responded, even if I contacted her outside of business hours.
We worked with Raunie at the Clive store. He was very responsive to our emails and always addressed my questions that I had. Mike did our Carpet install and it looked amazing! If you are looking for flooring stop by there Clive store and see what they can do for you.
Great experience with Flooring America! Jesi did a fantastic job of helping us select the right tile and carpet and our project schedule was on track the whole way. Installation was quick and the craftsmanship was perfect. I highly recommend Flooring America, just a great team of people.
Our experience with Flooring America was exceptional! Alaina helped pick out the perfect carpet and Aaron did a wonderful job on the install. Brian and I would highly recommend Flooring America.
This is the second time I have worked with Flooring America and I am always happy. First, I worked with Alaina both times who helped me in picking out the materials that would not only look great but would also be affordable. She has a great eye for design and bends over backwards to make sure her customers are happy. She is the epitome of professional and just a gorgeous person all around. My installer was Jeff who is a total rock star. For this job, he installed LVP in my kitchen and both bathrooms, a tiled backsplash, and new carpet on my stairs. Theres nothing he cant do apparently. He is also super friendly and while I am normally uncomfortable when work is being done in my home, he put me at ease. I will never go anywhere else for flooring. I highly recommend Flooring America and will tell everyone I know.
Allison was so helpful and easy to work with. Would definitely recommend.
We have worked with Flooring America on a previous project and were extremely pleased with the results. As is the standard this project turned out excellent. Jesi was professional and very knowledgeable on all the products FA had to offer. We will defiantly be back for the next project!
We thoroughly enjoyed our experience with Jessica Stinson at Flooring America. I worked with her twice, and I highly recommendJessica. Her consultation and eye for what would look good for my floor based on wall and shelf colors were excellent. Flooring America had so many great options to choose. The installers were impeccable and did a wonderful job. Highly recommend!
Overall experience was relatively easy and stress free. Sara was informative on what kinds of carpet would be beneficial in different areas of the house. She listened to our concerns and provided various solutions to meet our budget. She provided different quotes to help us determine which approach would help keep us under budget. Our installer was nice and friendly. He arrived within the window of time they said he would be there. He got to work quickly and made decent time for being a single installer. He did damage some trim around the closet while working and did not mention it, but they were very good about righting the issue.
My experience with this company was excellent. My salesperson, Ms. Good was professional, knowledgeable and a pleasure to work with. Customer service is alive and well at Flooring America. I highly recommend anyone looking for flooring to contact her.
Jaci Wright of Flooring America always does a professional job and the current install is beautiful.
I first went to Flooring America to look for tile and flooring for a master bath remodel. Sara helped me and right away I knew I had came to the right place. She listened to what I was looking for and helped me put some things together that looked awesome. Sara and Dana really above and beyond to make sure everything was ready for my new bathroom. It was then that I decided to go ahead and put in new carpet in my house as well. The installers were great. I’m very pleased with how it all looks. I cannot recommend Sara, Dana and their team enough to anyone looking for flooring, carpet, or tile. Excellent prices and customer service.
Flooring America has done nearly 100% of our flooring now. Beautiful and beautifully laid luxury vinyl to recently carpeting our stairs. Always professional. Strong communication. Jessica has been invaluable in assisting with each of our projects. Highly recommend.
Jess is a great asset to Flooring America! She definitely knows her flooring and carpet, and assisted greatly in my decisions of what to install. The installers also did a fantastic job in installing my flooring and my carpet. My house feels like a whole new home, and I absolutely love it! I would recommend Flooring America to anyone, thank you!
My husband and I worked with Jesi Good at Flooring America and had the most wonderful experience. We search everywhere for tile for our backsplash. Jesi assisted us with samples, suggestions and communicated well through email or a phone call. We finally decided on tile, ordered from her and she followed up with us recommendations of quantity, price and ETA. I loved the tile so much I ended up using the same tile for my laundry room thinking I wouldnt have enough so I ordered and extra box before the contractors completed our kitchen. Once completed, the contractors were able to determine we had enough to do our laundry room too so I called Jesi and asked her if I could cancel my extra box. She followed up with the rep in a very timely manner as was able to cancel my order. Her customer service and communication was outstanding! Any future projects we have... we are going back to Flooring America! Thank you!
Had my living room done three years ago, and decided to do the bedrooms also. Im very happy with how it looks and the way it was layed.
Thank you Flooring America for your awesome job! Thank you to Jessi for helping us pick out the perfect carpet and Jon the installer for his professional work!
We love Flooring America! The folks there have been so helpful to us as we have upgraded some of our floors in our home. We had hardwood floors installed in three bedrooms and it looks amazing! They went out of their way to find the right products for our home. The contractor that installed the wood was excellent! We are pleased and appreciate the time they invested into our projects. Thanks Flooring America!
Flooring America has always been my go to flooring store! Love the helpful staff! Jesi Good went to great lengths to help me pick out the perfect tile and carpet selections! The installers were amazing! Their work is perfection. I can always depend on this store to deliver the best experience and quality! Thank you Flooring America! I shall return for all my flooring needs.Crystal Tommingo
I was shopping around for some new floors and was in some big box stores and our last stop was flooring America and I’m glad it was. Raunie Dardis helped us out and really educated us on the differences in flooring. We had it measured and he helped us pick out what we liked and quoted us on it. Then re-quoted us many more times as my wife kept changing her mind, and he did it quickly with a smile on his face. Raunie kept us informed all the way up to installation where Francisco and Victor knocked it out of the park and made it look perfect. I’m going to call him to have them do some carpet in the basement now!
Had a GREAT experience with Flooring America regarding their help on our whole house renovation project. We had two bedrooms carpeted, two bathrooms that got sheet vinyl flooring and a shower that was tiled. Raunie was our Sales Rep in ordering the material and setting up installs. He provided the kind of service you always hope to get, but rarely do these days. We appreciate FAs approach, as they dont sell appliances and other home renovation products, its really just about floors (and tile showers and backsplashes). Don and Aaron the installers were timely and both did excellent jobs on the vinyl and carpet. Id definitely recommend reaching out to Raunie if you any have flooring needs. Weve already passed his name on to some of our friends.
I have worked with Jessica S. on two projects now replacing the carpet in my entire house. She has been extremely nice and helpful to work with. Follow up and communication is important to me and she has been spot on through out the entire process from start to finish... Highly recommend Jessicas professional customer service for your flooring needs. Shawn Sutton!
Dan did a wonderful job, he was very knowledgeable and helpful, and we really appreciated the follow through - he provided status updates throughout the process. The delivery and installation was very well done, easy and on time. And Dan followed up afterwards, a key satisfaction factor yet the one thing that many companies fail to do. Thank you!
Great experience with Costco carpet purchase working with this shop for purchase and installation
Terrific and prompt service at reasonable prices!
Alison was a big help in my selection and the installation went great.Definitely will purchase flooring there again. They really made it aneasy experience!Cindy S
We had LVP and carpet installed - both look absolutely beautiful. The installers were impeccable and paid the highest attention to detail. They were respectful of social distancing and always had masks on.Our salesman, Dan, listened to our needs and wants and always suggested accordingly. He offered us valuable feedback when asked.All around, a great experience and wouldn’t hesitate to use Flooring America in the future.
We have used Flooring America for all of the floor coverings in our home. We finished our basement ~3 years ago and just had new carpet installed on the main level and stairs. Shane, Lisa and the entire Flooring America staff are a pleasure to work with. They ordered multiple samples for us and were willing visit our house to share their opinion. Dale did an AMAZING job with some very difficult circular steps and closet shelving in our home. You wont find a better flooring company in Des Moines. They provide quality products, competitive pricing and communicate extremely well during the whole process.
We originally went to Flooring America in search of a specific brand and species of wood flooring. Jesi Good was tremendous in initially helping us find that specific flooring. She was extremely patient and made the experience fun. As she continued to work with us and asked some very relevant questions, she recommended that we try a better product that was actually less in price. Jesi not only ensured they had availability of the correct amount, she personally walk through the warehouse to ensure it was all in great condition. After her follow-up to verify we had all the correct materials, we were able to install without any issues. Jesis excitement to help, her knowledge of the entire inventory, and her follow-through after the sale were all perfect.
We worked with Alison Gaskell on tile to surround our new fireplace. She was fantastic in helping us select a great product and I appreciated her level of service through the entire process. The installation crew also did a great job and the fireplace area looks amazing!
We thoroughly enjoyed our experience with Flooring America. We worked with Alaina Peterson and her consultation and eye for what would look good was one of the best parts of the experience. They had so many great options to choose from and we felt we got a lot of product for our money. Highly recommend!
Mike was amazing to work with. He adapted to my schedule, was prompt with responses and ensured the job was done perfectly! Dale did a fantastic job at installation! I’m very happy with my final product!
I highly recommend visiting Jessica at Flooring America for all flooring and tile needs. Not only their prices rival, and even beat, many of the bigger chain retailers; but also their customer service wins the race every day. Jessica is knowledgeable and does not try to oversell--she learns what her customers want and need, then points to several options in a fair price range. Jessica, Lisa, and all the on-site staff have been wonderful! They ensure the job is done right, following through on all questions and concerns. I will continue to use Flooring America when needed--and I plan to refer all family and friends there too!
Working with Sara Mueggenberg is the best. I have done two projects with her to date. She really listens to your thoughts and ideas and helps put any issues or concerns you have to rest. She is honest, reliable and I will definitely work with her again in the future!
This is my second time working with Lisa Redlinger and as before, great design recommendations, awesome communication and helped me get my carpet in before out-of-town relatives got here. My installer showed up right on time, worked quickly and was super clean. Always a great variety of products at various price lines to chose from and 100% recommend Flooring America!
Alison is the consummate professional. Follow up is timely and consistent. She even called post installation to inquire regarding my satisfaction. I will definitely refer her to others. The installation crew were great as well.
Our experience with Flooring America was great! Our sales person Jessica was so helpful and even available to answer questions when she was on vacation! The installer was so friendly and professional. He came on time and did an amazing job! We love our new carpets and will definitely be coming back for any other flooring needs!
Our experience with Jessica Stinson at Flooring America was nothing short of excellent. Jessica was very knowledgeable about the products, had great design advice and was very responsive to questions throughout the proposal phase. I would highly recommend Flooring America and Jessicas expertise for your flooring needs.
Great experience with the staff at Flooring America! They were patient & helpful as I made my choices. The new bathroom tile on the floor & the shower are amazing!
Jaci at Flooring America was so helpful in assisting us in finding the perfect carpet! We are very pleased with the carpet and the installer did an amazing job!! Will return to Flooring America in the future for any flooring needs we have. Highly recommend.
My wife and I had Dana and his team install carpet in our home. The work took less than 1 day and they went above and beyond to make sure we satisfied with the outcome of the project. 5 stars doesnt do them justice. They really are one of the best companies we have ever worked with.
We had a new build with a lot of decisions to make plus we were moving from another state. This required us to be very efficient on the couple of days we were in Iowa and then do all follow-up via email and phone. Alison Gaskell did a great job for us. She was knowledgeable and very patient and worked hard to help us sort through the many options until we had selections we were happy with. Couldnt be more pleased!
Flooring America and the entire team did a great job helping me figure out what type of flooring to choose. They have a tremendous amount of selections to choose from and the experience can be overwhelming, however they made it easy by asking the right questions and helping us pair carpets with hard surface flooring. I highly recommend them for your flooring needs!
Jessica was quick to welcome me and help me find just the right flooring material I was looking for! All while being perfectly friendly and answering all of my random flooring questions. I have nothing but positive things to say about the rest of the staff who were equally cordial and made the entire experience quick, easy, and enjoyable. Prices are fantastic, selections are enormous, and thequality of material and employees is superb!!
Jaci Wright has helped me on several projects. How refreshing to have a true professional salesperson! Her knowledge of design is a plus, too. As a realtor, I often help sellers pick out flooring for their homes for re-sale, and she saves me so much time by having options available to choose both in stock and special order. She coordinates with the installers (one less phone call to make and schedule). I love that I can refer all of my clients, friends and family to her.
I highly recommend working with Jessica. She is professional, kind, and a very talented designer. She helped me find the perfect LVT and carpet. She listened to my needs and helped me stay within my budget. I can’t wait to work with Jessica on my next project!
Jessica and Zack made this huge project manageable. Jessica was phenomenal as we pursued the “ right choice.” Zack’s talents provided a beautiful and professional installation. We will definitely return for our next project and highly recommend this team!
Great experience all the way thru thanks to Danny and Tim. Danny was able to guide me to the right product for my basement and then set up the installation. Tim and his crew were waiting to start at 7am and finished by the end of the day. The carpet tiles look great and I would definitely recommend Danny, Tim and his crew, Flooring America and Costco. Thanks very much.
We worked with Alison, for the second time. Great customer service. Alison did a good job of recommending products to meet our needs, worked around our schedule to organize the installation, and followed up to make sure we were happy with the finished product. The installation team was also a pleasure to work with. They were timely and did a great job of cleaning up at the end of each day.