With so many of the larger corporate owed sporting goods stores going so woke, it was good to shop at this tried and true Big-5 location where everything somehow seemed the same as its been for decades (without seeming outdated).It was a breath of fresh air...
We found a great back pack for school for my daughter here and it was only 25 bucks, who knew huh?
Good shoes but low on stock...they will find it at their other stores for you though.
My daughter needed a bigger backpack they had various ones but a little pricey for being on sale... They didnt have hydroflask and customer service could be better
Got two sleeping bags for$19 source and a black out text for $79.. Im happy
I have been to several Big 5 locations, and the moment I walked into this one, I was so impressed. It is very clean and neat and well kept. So much so that I stopped the Assistant Manager to let her know how impressed I was.
Bought me some hiking boots great price $19.99 were $24.99 n some hiking socks..
Our daughters likes their variety of merchandise.
Employees are always nice and store is clean. Good selection of sporting goods.
Ive always thought their selection has been somewhat limited. Staff is always helpful and friendly.
I had been going to Big 5 for many many years and his staff was very pleasant and willing to help you and I had help for getting some shoes the gentleman that helped me with very pleasant and really just made me felt to help me it was very clean they do an outstanding job helping the customers and that helped me a great deal keep up the good work and thats for sure
No one knew anything. All of the employees when asked any questions gave a deer in the headlights look. When I asked for sizing for shoes the guy had to double check SEVEN TIMES then Told me they didnt have that size.... I picked up the shoe and said this is the size... He says oh. Yeah. Nothing was priced. When asked what prices were, I was given rough estimates by a different employee, then said he would check. He had to come back 3 different times because he kept writing the wrong SKU. Just .. dont.
The store employees are helpful. The store is clean, decent prices.
Walked in maskless. Little tyrant at the front door said excuse me, do you have a mask?He didnt ask if I was exempt which I am.Tired of these little tyrants on a power trip. Do you want my bussiness or not? I am guessing not.
Competitive prices. Friendly service
Friendly associates, clean store & they always have what I need.
Its a small space so they cram as much as they can into that space.
I shop at Big 5 Clovis a lot,its my go to place for camping and sporting goods.
Excellent customer service!
Great service, selection and prices.
Great deal on an adidas soccer ball
Needs to be revamped, seems old, needs organizing. I found what I needed after searching through other items not associated with what I needed.
Open late. Lots of choices.
The store usually has what we are looking for and is good alternative to the larger sports good stores.
Very helpful staff had lots of stuff.
Expensive, but great sales
Good deals, great customer service.
Good service and items in stock
The worst shoe store ever.
My son needed cleats, we went there were treated great, and we left with just what we needed
I went here for their sale on Bearpaw boots and was not disappointed. I got a black tall pair on sale for 45 dollars. I also purchased 2, 10 dollar sleds as we were going to take a trip to the snow. The sleds worked great and my kids had a blast. My boots are comfortable and well made. I am already making plans for future boot purchases. 👍
Great prices for your what you get
Id give it 5 ⭐s if they had ammo in stock, at least the common rounds!
They dont have bikes assembled on the floor to check out for size or features. Wouldnt mind having to buy in the box, but wont buy unseen.
Large variety of sports items, staff very helpful, prices are very reasonable.
Cloves. Ca. Big-5. Store very helpful courtesy and quick just like breathing fat fast my rating for them is a five-star
Always shop here for my fishing stuff
Store was clean staff friendly easily found what I was looking for checkout was slow but understandable with all thats going on
Even though I always have to ask for assistance instead of employees asking me if they can be of assistance, theyre pretty good being helpful. I wish this location had more square footage because they pack a lot of stuff in a small place and that makes it hard to maneuver in the store. Prices are great with their app and selection is not bad. Parking has never been a problem here and its in a decent neighborhood. Things may change with access when the new Costco is built behind them, but I hope not too badly.
I ENJOYED MY STOP AT BIG 5 BECAUSE THEY TREATED ME AS A HUMAN BEING NOT A DOLLAR BILL RIGHT OFF THE BATT !!!
Only place in town that had sleds! And snow gloves too!
Decent when someone can sell ammo
I love Big 5. You can almost always count on them to have what you need. Roller skates, too.
I got awesome nikes and Adidas for a beautiful price an they support my feet just fine
Im totally disappointed in Big 5. Yet another buisness I have to boycott. Taking away guns is insane to me.
Went to buy a scooter and box was open with missing parts. Be careful on what you get.
Call to them they hang up. Not even want to listen costumers want to talk with them. Bad Women employee. men employee more professional they listens to us and try to understanding costumers want.
Very negative experience! Went to buy a Fishing License 25 minutes later they tell me that I need to go to the Fish and Game department because the system said that I wasnt a citizen. Guess who created the issue, the employee who was doing the fishing License. Screwed up with my address multiple times and never could type the correct address to match each other. I questioned his mistakes and he told me that he fixed his mistakes and stated that I had to go get my license from the Fish and Game. Now were over 40 minutes into this. I had a lot of items I was planning to purchase for my fishing trip but just left them at the register. Went to Fish and Game, guess what? They told me that the employee screwed up the purchase with NON MATCHING ADDRESSES. Hmmmm same thing that I questioned the employee on. So once I drove to a different City because of the employees error I finally got a license. Thanks Big 5 for creating the problem and wasting my time and Money!
Instant attitude from a manager who came to clear out the bottleneck of 5 or 6 customers while rest of the staff had better to do, apparently. There was a single, oblivious cashier (named Summer) who would not make eye contact with anyone in the line. Sorry Im not waiting in line to buy an inner tube during your Monday morning meeting on the sales floor, only to be met with passive-aggressive snarkiness from a manager. Ill buy it on Amazon, minus the attitude, thanks.
Limited selection but usually just what I need. Small enough to get in, find it, get out and back to fun quickly! Helpful sales associates.
Very friendly and helpful
Looking for shoes not on the floor. Asked for help. Do not recommend.
The product I needed was In-Store Only and in stock at this location. When I arrived and asked where I could find it, a manager was called. He then informed me that yes, they do in fact have the item, a watermelon printed blow-up beach ball, but that it was in the back with their off-season merchandise. When I asked if there was any way someone could grab one for me, adding Id be happy to wait, he said no because Id have to look for it in all sorts of boxes, I dont wanna do that.Im at a complete loss for words, besides the ones Im using now, at the utter laziness and callous attitude towards a customer. Sure, I felt disrespected, but I feel worse for the employee to be so unhappy in his position that he simply refuses to do his job. Poor guy.
Asked a sales person if they had ankle straps and he said they dont sell them. I walked around because I was also shopping for a weight lifting belt and guess what I found.......the ankle straps! The cashier was nice and helpful.
Went to the Big 5 in Clovis to buy ammo. Asked the person behind the gun counter for 12 gauge ammo. The sales person sold us ammo which will not work for our 12 gauge. Big 5 refused to exchange or return this ammo minutes after purchased. Fortunately the gun sales persons mistake was discovered before anyone was hurt by using this ammo.
Convenient has every things about sporting good.
Great prices. Selection is somewhat limited but usually adequate. Staff is usually friendly and helpful.
Awesome place to go for anything sports related. Helpful staff with customer service at the forefront of their focus. Clean store and centrally located with a large un- crowded parking lot makes for 5 stars.
After 25 years of shopping at this location, I stopped shopping at Big 5 after receiving terrible customer service and a dispute over their merchandise return policy. I recently went back with a friend who needed to outfit his son for Little League. He had a lot of questions and Ashley (I think she might be a supervisor/manager) provided such outstanding customer service. She talked with me about my previous experience and worked with me to resolve my previous concerns. I wish I could receive such great service everywhere I go. Ill definitely be back in soon. Thank you Ashley!
Good place for shoes. My son found two pairs after over a year with his old favorites.
This is more of a 3 and 1/2 star.I was greeted upon when entered. However, when I went to the back looking for a certain pair of shoes, approximately seven minutes, no one asked if I needed help. I asked for help. Store was fully staffed too.
Great place I was reading in the next 5 years big 5 should go under (bankrupt) but this is a great place and we need stores like this they have alot of helpful camping and sports supplies come on corporate find a way to keep these stores open
Friend, clean and friendly..
Great place to get sports equipment for winter or summer actvitiesShoe sales for all the family.
Such great service and found everything we were looking for.
I needed some baseball/softball matching belts and socks and was so happy to see them on sale. Big 5 still has alot of good stuff.
Its hard to fine the shoe size you are looking for, and no one around to help you
Store agents were not very attentive. I asked for help to get something off the top shelf, I was told someone would come but they never did. After my second request someone finally came to help. In case you are wondering there were only a few customers in the store besides myself, so it was not busy.
Not bad. Certainly better than Walmart. Good sale prices. Staff somewhat knowledgeable. Small store, quick in and out
Good small store. It can be tough to find things because its so small. The staff is helpful. Make sure to join their online mailing list for coupons.
I like their shoe deals! They also have great camping gear when the season comes.
Horrible. Absolute garbage customer service..Will never go to this big 5 again. I walk in to get a camera behind a glass section waiting to be helped and Im completely ignored. Homeboy in the office I can hear yacking on the phone with 2 way glass..he ignores me. I waited 10 minutes with no one bothering to assist me. So demanded help and scolded these customer service rep women who saw me waiting and didnt help. Maybe a racial thing..they were all of Hispanic origin and im white..who knows.
Great place!!
Their systems are archaic. Unable to retrieve card purchases in 2019? Was told their ancient system wasnt set up to see purchasing method. So keep your receipt unless you want store credit. Might just be a tactic of a dying business to keep more money in store. Either way the lack of convenience pushes me to shop elsewhere.
Great store, but items I want are usually out of stock in my size. Its still fun going here and not out of the way since I usually stop at PetSmart at the same time.
Had what I needed.
Sometimes they have exactly what you need. Kids gloves and base layer was the deal this time. Try not to buy another here. Often over priced.
Great selection of sorts but I was the only customer in there and not one single sales person asked if I was looking for anything particular or if they could help me? Left & went to another store & found exactly what I needed!
Always find what I need and then some!
Great staff! Very helpful. This location didnt have much in the way of hunting gear which is what I was looking for.
Always great place to shop. They always honor their last weeks sale process too.
That is where I buy my shoes. Great shoes!
They had the pool in stock I was looking for however they didnt have enough staff in the gun department.
Very kind and courteous service. Found what I was looking for in less than 5 minutes.
Had 3 different styles of what we were looking for
Got my wife and I some new shoes and the employees were top notch and on the ball (no pun intended).
Great prices and sales! Cool and unique items there too.
Always find what Im looking for.
Cant go wrong with the best prices my wife loves it here
Sometimes short staffed considering the amount of people that show up for their sales- if youre gonna advertise discounted items for a 1 day or weekend/ holiday sale, you should have the manpower to attend to the amount of customers you anticipate will shop there...
People were friendly. Had an item held, purchased but didnt find couple things i saw on website. Nothing to complain about.
Very good staff members. Very helpful and patient. Good prices.
Fast in and fast out. It takes a bit to find what you are looking for since it has a lot of stuff in a small space. Dont forget to join their on-line club for coupons!
Not really far prices. Some deal but not for your getting, just draws to get you to come in.
Good customer service. Good selection for not Dicks sporting goods prices
Big 5 always has what Im looking for even if other places dont two thumbs up
Better pricing than the big corps, and lots of accessible locations.
I got shoes! Not only any shoes the same shoes from last year that lasted me that long what a wonderful thing. My old shoes have a lot of miles and could totally tell their own stories LOL! It was totally worth $85 but they were on sale for $53 Wohooooo!!! Thank you big 5
Good customer service she helped me find what I needed.