Stopped in today because I had an issue with my iPhone. I was the first customer of the day and the staff were very friendly. They fixed my issue on the spot and got me in my way. I highly recommend going there before you use your insurance or if you have none. If they can fix it, they are eager to try and I’m sure you won’t be sorry. Thanks y’all!
Phil did an amazing job of helping me out. He was very personable and still professional. He had my phone cleaned out in no time and even taught me how to do it myself! Overall an amazing experience. I WILL BE BACK
I ended up having to take my video game to fruit fix spoke with Tony who actually looked at my system pretty quickly and gave me an instant diagnosis. He ordered my part and I will be getting it back in a day or so. I am pretty stoked!!! Thank you so much Tony.
Have used fruit fixed Colonial Heights several times Over the last few years. Every time I have been provided exceptional customer service. Excellent knowledge of products, helpful friendly staff
Tony was excellent with the service he provided. I would come here again for my service needs and recommend to other family and friends.
I was skeptical at first, but Fruit Fixed exceeded my expectations. No, it wasnt cheap, but it was cheaper than buying a new phone! The employees were very knowledgeable and had it fixed within an hour.
Erica was great! Very professional and very helpful! Recommend anyone to come
I have used this company twice and Tony at Colonial Heights was very helpful and they have great customer service. If I could give them six stars I would…
My phone suddenly died and wouldn’t turn back on. Brandon was extremely helpful and professional. He first tried to clean the charging port out before suggesting any repairs, and was done replacing the battery within 30 minutes. Excellent customer service
Very knowledgeable and quick! Brandon fixed my iPhone charger port issue and sent me on my way free of charge!
Excellent staff. Had my HP2000 updated which I havent used since year 2017. I had another HP updated as well which was newer than the HP2000. The pickup time was prompt as I need my computers to run my business. Thanks!!
Erica helped me, service was amazing thank you so much :) 100% recommend!
This was the most amazing experience I’ve had! The employees were very patient and efficient, I definitely will refer them to my friends!
They fixed my daughter’s laptop screen twice and it’s popping out again. Took it somewhere else and found out that all they did was tape it in and charged her almost $200. Won’t take anything else there.
My Stylo5 screen went black took up to the shop asked if they could fix it and with in an hour I could see the LIGHT great job guys.
If you have problems with your phone Fruit Fixed will definitely take the time to explain the problem (s) and fix your phone. Excellent service and the technicians are friendly. I would recommend this business.
I took my Apple Watch in the Colonial Heights store and Tim and Anthony were great! I couldn’t get one side of my band to slide off and they cleaned it up in no time!! Thank you for your quick service.
Tony was so very helpful! He told me what to expect when I called so I was already prepared when I arrived. The level of professionalism I received honestly was above and beyond what I expected. The price I paid was lower than the estimate I was given; which is always a plus! The turn around time was amazing as well. Any repairs or services I may need that FruitFix can provide, I will definitely be utilizing them again!Thank you!
Reassured me that the screen could be replaced without further damage to phone which put me at ease after having damaged/cracked phone for almost 8 months. I could see red light through the screen. Explained process. It was ready quicker than 1.5hrs promised. Wish I knew about this place months ago, its next to Starbucks so the name made me think it was a smoothie shop...now I know. Sooooo much cheaper than buying a new phone!
Very helpful will came back if I need my computer needs fixing again
I took My iPod Touch in with its power cord and it was misplaced, then Erica replaced it at no extra charge. I like the way she tested My iPod tomake sure it worked properly. Will def return.
Tony is a top-notch tech expert. Not only is he knowledgeable, but he is also a natural teacher who helps you to better understand your product. He is very professional and trustworthy. It can be hard to trust people with your mobile phone and personal information but he is definitely one to trust. He definitely removed my stress from this holiday week by helping me retrieve all of my backups from a broken phone to transfer to my new phone. His kind demeanor and solution-based attitude was comforting. I will definitely be sending people his way. He deserves his own store! His management of the store is impeccable. Happy Holidays!! 😉👌🏽
Tony is great helped me with my phone problems. Super quick and easy!!
The customer service was great and it took no time for my screen to not only come in... But it also took no time for them to fix it. Great experience
This is my second time coming to this location to get my screen fixed and neither time has been a disappointment. They’re very nice, and offer quick, quality services. Make sure to check them out!
Took my cracked up Acer computer and the fixed in within a week and kept me updated with the progress. The staff was super friendly ☺️
Great service at this store, I chose this store over other places because they have good reviews and they deserve to. They are professional, great manners and very knowledgeable. I left one laptop that I had knocked over and they only fixed the problem in less than two hours, and didn’t try to rip me off or add extras. So, I left another laptop to be repaired and again satisfied. I would recommend them to anyone looking for repairs. I tried two other places a week prior, one I had made an appt for and got there and they referred me to the apple store. The apple store gave me another appt. This place is the best in the area.
Awesome experience. I had an issue with one of my apple accessories and they solved the issue with ease. Great energy at this store. I highly recommend.
Great service. Timely fix.
Fruit Fixed was awesome...from the staff to the repair that was done on my cellphone. I like the older model cellphones and didnt want to have to purchase a new one. I panicked when my cellphone screen cracked and shattered. I didnt think it could be repaired, but I was happy to know that it could be fixed. It was done quickly and I will recommend Fruit Fixed to anyone I know that may require a repair on their cellphones. I am super duper happy. Great quality work, great value and professional. A week later I took a second cellphone needing screen replacement as well. I am equally happy with the services received by this company at this location. Tony and all of the staff are friendly and professional.
I called 3 times in 2 days to ask about pricing and availability, nobody answered the phone. I left voicemails, and nobody called me back. I then took off of work to go into the store only to find out it will cost $348 to replace just the glass on my Note 10! Unbelievable!!!
Great experience! Needed a new iPhone battery, they quoted me the same price that their website had estimated and said it’d take about 10 minutes to complete. It took even less time than that and the gentleman that helped me was super chill and let me watch him replace the battery! Definitely will return for any future fixing needs.
They are mad cool and professional, once you entered the place you feel good vibes. Even though they couldnt help me with my situation, they was kind enough to direct me to different option to get my phone fixed. Blessed up
The staff were extremely nice! To fix my iPad the turn around time was fast!
Tony is THE BEST. He fixed a minor issue with my iPhone X completely free. Please come to Fruit Fixed if you have any issues with your phones. I completely thought I would be out hundreds with this repair, and Tony fixed the issue FOR FREE within seconds. He could have easily taken our phone and charged us for working on it, but he saved us. THANK YOU!
The receptionist was very knowledgeable in respectable the quality of work was outstanding an their were very fast about their service. I would recommend these people to anyone.Mac
I had the battery replaced in my old iPad. Work was done as promised and on time. Staff was friendly. I would recommend them.
These guys are great... They can fix any problems that relates to I - Phones.
They were extremely professional and friendly. I went to two other places before this and Fruit Fixed was the only place to successfully fix my phone. Reasonable Price!
I have a floor covering analyzer that l use for matching flooring products for work. The light inside the unit stopped working. I called Fruit Fixed to see if they could check it out and they said to bring it over. I jumped in the car and took it to Colonial Heights. I was greeted immediately by Tony when l walked in and told him that l called earlier. He took a look at it and had it working within 5 minutes. He saved me hundreds of dollars by not having to purchase a new unit. He was very professional.
The service was so fast! New screen for a IPhone was in 40 minutes. Very pleased!
ITS WORTH COMING HERE! Affordable professional responsive all of the above! Tony and Phil are great! I brought in a 18 yr old laptop/10 yr old tablet/4 yr old laptop and a 4 yr old tablet. I looked to get ripped off with a bunch a computer language I dont understand. To my surprise I received the truth reasonable price and good repair time. These guys even have a sense of humor lol all the jokes cracked on the 18 yr old laptop all the way down to they dont even make parts for it anymore lol. Bring your electronics here you will not regret it!
Went to fruit fixed today and the 2 guys workweek great. Very friendly and got my daughter phone fixed quickly. I will definitely use them again if ever needed.
I walked in with a shattered iPhone screen and they fixed it in less than 30 minutes! I was super happy with the service! I’m never going anywhere else, they have my business for life!
Amazing service! Fast, professional and helpful. Very friendly and knowledgeable. I was able to come in and get the help I needed so quickly and I was out with a working phone in less than an hour. It blew my mind. Toni was awesome!I would do my business exclusively here!
Very friendly staff..fast and efficient. Got a great price for a phone and was able to go right around the corner to an ATM to withdraw the full amount..great experience. I would go again and will refer others.
Tony was very polite and fixed my phone with in a reasonable time frame . I love fruit fixed
Very friendly and did a wonderful job on my Laptop.
Awesome experience! I called this afternoon to see about an issue where I got a piece of the charging cord stuck in my charging port. The guy said it could be a quick fix or may take about an hour and quoted me the top price! Full transparency, I love that! I got there and he was able to remove the piece within minutes and didn’t charge me at all and even showed me it worked! Super friendly, super fast! Would for sure return with any other phone issues! A little great customer service goes a long way! Thanks so much for the help!
These guys at fruit fixed are absolutely the best they are very down to earth they tell you what youre going to have to pay up front if they cant fix it then they wont charge you theyre very honest about any piece of equipment that you bring in there if its going to cost more to fix it than to buy a new one they let you know that up front theyre just good people theyre very good people and I would highly recommend them to anybody
Tony is very helpful, knowledgeable & professional. I recommend Fruit Fixed to my family & friends. They are Very efficient & reasonably priced
I was really impressed by the great selection of Top Class phones, And the professionalism of their staff, My wife and I were treated like the “Rich and Famous” It was most definitely the best experience I’ve ever had shopping for a phone, And we bought serval items, witch we’re very happy with. This is a Top Class establishment.
I had my daughters iPad fixed and I got excellent service from beginning to end I will definitely recommend Fruitfixed and definitely use them again. Thank you Guys!
They were very professional and informative on what to expect. Will use again.
I brought my iPad with a cracked screen in on a Friday and got it back with a brand new screen on Saturday... Outstanding turnaround and great customer service!!!
Just had my laptop fan replaced. Tony was excellent to deal with. He was very professional and thorough. The cost of repair was budget friendly. A great place to take all your devices to be worked on.
After Gamestop could not fix my Xbox One, they referred me to Fruit Fixed. The staff at Fruit Fixed helped me greatly as they offered to run a diagnostic test for free. The problem was found within a couple of hours and I was able to buy the right piece to fix my Xbox. $10 and 3 hours later after arriving to Fruit Fixed my problem was solved and my Xbox was back up and running. I appreciate the staff here for being fast, professional, and accurate with their service. Brandon was a great help, I would recommend his service.
Tony did an AWESOME job repairing my sons cell phone!!! The phone wouldnt charge and actually reset once it began charging. Tony patiently set the phone back up and I was on my way within no time. This is the second time Ive used Fruit Fixed in Colonial Heights and the second time Im leaving as a very satisfied customer!!!
Very great service “fast” fantastic customer service
They were very helpful and did all they could do to make my experience great!
The guys that work there are so nice and greet you when you walk in the door. You can tell they enjoy there job and go the extra mile to make sure you have everything you need
Fruit fixed was amazing! I walked in as a new customer and kinda skeptical. I had taken my tablet to another store and they told me they couldn’t replace the screen. Not only did Fruit Fixed repair the glass screen, they also repair the frame too. The techs were very nice, efficient, courteous, and they were as sanitary as they could be during this time. They even sanitized my tablet before I got it! Highly recommend!!
The battery on my iPhone completely died and my laptop screen was broken. They accept walk-ins, so I dropped both electronics off the day-of. My iPhone battery was replaced within half an hour and my laptop was fixed in a few days (they had to order the part). They gave me price estimates before repair and prices were very reasonable. This was my first time here and I was highly impressed. Ebony and Allwyn were very personable, professional, and knowledgable in what they were doing. If I were their manager, Id definitely give them a raise. ;) Fruit Fixed also practices safety guidelines throughout this unfortunate pandemic, so an extra kudos to them! Will definitely be back again after such an amazing experience with both Ebony & Allwyn. Thanks Fruit Fixed!
Ive been sold on Fruit Fixed ever since having to have a new hard drive installed in my Sony Vaio in 2018. Tony and his team are thorough, efficient, professional, and they take care of your needs in a timely fashion. This visit was no different. I recommend you to go to them for your electronic repair needs.
Service was quick! And a good value for the money!
I dropped my phone & when Verizon told me they couldnt transfer any of my pics or contacts, they sent me to Fruit Fixed to see if they could help. From start to finish, Tony was on top of it. He ordered the new screen, got everything fixed and transferred in a timely fashion & exemplified excellent customer service! The entire staff was friendly & knowledgeable!
While trying to change my switch case out for a decorative one I pulled a piece of the joycon rail and broke it. I brought in my switch into the store and the part needed to fix it (I wanted to fix it myself but I didnt want to damage it worse) and within less than 20 minutes they fixed it, i paid and left!♡Best-service-ever!Thank you to the two men working this evening!
I literally spent HOURS on the phone with Apple & At&T with them telling me the multitude of things they couldnt do or all the hoops I needed to jump through to get to the next step. Fruit Fixed had what I needed taken care of in under 20 minutes. I highly recommend this place.
I was very upset about cracking my iPhone screen and when I called they said they can fix it and gave me the prices. The prices are very reasonable and they could fix it within 45 mins depending if they had customers in front of me. I arrived they was able to take the phone fix and I even brought a new phone case and screen protector, which they put on the phone for me... I recommend their service to my family and friends...Thanks Fruit Fixed....
Dropped my ipad off with a shattered screen on a Friday afternoon it was ready by Sunday. Looked brand new. Excellent job! 🙂
I live on the Outer Banks and could not find anybody to fix our Mac. Went to visit my son and brought it up that way thinking so would stop into an Apple store. Chose your business and it was fixed with no problems and fast. I know where I will be bringing my Apple computers in the future.Thanks again.
Im so glad I found this store. Allwyn was so helpful and professional! If you want expert assistance, you should go there. You also couldnt find more pleasant people! Best place in the entire area!
Needed my battery replaced in my iPhone.. within 20 minutes I was set.. the two young ladies were awesome and very knowledgeable and personable.. would recommend to everyone
The top part of my laptop screen came off. I took it to Tony in fruit fixed colonial Heights. He was absolutely amazing. He fixed the problem with some screws. He is a very superior customer service provider and I praise him for his service. He did not charge anything. He is the reason I will take any computer problems to fruit fixed again.
I was super depressed because I broke my screen an it started to mess up my phone, which I need for work! Tony an Fruit Fix got right an at pretty reasonable price. Verizon was tryna charge me $199 for a new phone an stuff, that was dead😑! S/o to Fruit Fix💯💪🏾
Absolutely awful place, do not get your phone fixed here, had got a warranty on my phone screen, they did not cover it after a lady put my screen on wrong, and didnt sit the charging port back in correctly, these people do not take pride in their work, go to cellaxs in southpark mall... its cheaper and they are faster and know what they are doing i will never bring my phones to this place again
They were great faith fix my phone with no problem
Without a doubt, Fruit Fixed has been the BEST thing about moving to Virginia. Ian at Colonial Heights always takes great care of me.Every Fruit Fixed location has great customer service, I have always been treated courteously, fairly, and expediently. Two thumbs up! Great job guys!
I bought an iPhone 7 Plus but had issues with the... They kindly replaced it with a free upgrade to an iPhone8... Very nice folks... and they were patient with me as I am a handful...
The owner of this location is very personable and responds quickly to customers. The workers were very nice and helpful. Our phone took 15-20 minutes to fix the screen unlike other places which has always taken 3-5 hours for a fix. I will recommend this location to others. Thank you.
Had a great experience. Staff is very knowledgeable and I really like that all the work is performed in front of the customer.
Very polite and knowledgeable staff, very helpful and warm service. Great place and great people!
The gentlemen at Fruit Fixed in Colonial Heights were polite and extremely helpful in dealing with my iPhone problem. I would go back there any time and recommend their services.
I walked in and had my phone fixed within 30 minutes!
I took my computer to them and it was fixed within an hour. The staff was personable and excellent with all the questions I had. They were extremely straight forward with everything they had to do to get it fixed. Definitely recommend!!
My phone screen was cracked all the pieces. They told me about my options and how much they would cost. Dropped my phone off at 12:30, and was finished by 12:50. Extremely efficient and well organized. Highly recommend
Came in with my iPhone 7 Plus because the screen was completely black, had it fixed in 25 minutes!
Awesome people! Kaisar and Erica were friendly, professional and very knowledgeable. Will definitely go back if I need to have work done on ANY of my mobile devices! Thanks!
Erica and Brandon got me right
They fixed the phone and ensured everything will work properly
I went in with the intentions on replacing my phoned charging port because it worked on and off. Kaiser took a quick look at it and immediately noticed it was just full of dirt and lint. Wonderful customer service!
Fruit Fixed was referred to me by some co- workers to get my iPhone 7 screen fixed. They where very professional and the wait time was under 5 minutes to be seen. The wait time to fix my phone was under half hour. They did an awesome job, look great- like new again. 😊 Thanks
Very good and fast
Fruit Fixed was awesome! They were very fast and made sure that I was kept up to date throughout the entire process. I will definitely be going back.
Every time I go to fruit fixed, even if it’s to ask simple tech questions I leave more than satisfied! Whenever I leave a phone or iPad, not only do they fix the issue in a timely manner, they take their time to ensure I’m informed and well adapted to use corrected item!! Very satisfied!!!!
My experience was amazing I definitely will tell all my friends and family about them. Their work is amazing I been going to them for a couple of years and they always do a amazing job. I highly recommend to go to fruit fixed to get ur electronics worked on. Dont go anywhere else go straight to fruit fixed the customer service is amazing also you will never be disappointed.
I was sent to Fruit Fix by the staff of Verizon because they couldn’t unlock a apple tablet that was used once used by a now terminated employee. Tony was able to unlock and remove any information from the tablet without compromising any private client information. His professionalism and knowledge of apple products is beyond compare. Fruit Fix will be my go to in the future!