The workers there have no idea what they are doing. I had business cards made and the lettering was so small you needed a magnifying glass to see it. And then when I told them about it I asked them to resend it back and have it fixed they refuse to do it. I will take my business elsewhere not only did they mess up business cards they messed up my yard signs they just cant get the job done correctly
If I could give them zero I would. Horrible!! Placed order online was advised a certain day and time the order would be ready. Called day after delivery (giving them more time) and was advised by the print supervisor Edgar he did not have the order as it was still Processing and would have to call the 800 number. Called the 800 number and waited on hold for over 45 minutes to be told they would have to look into it and have to wait another 24-48 hours. Mind you, these are baby shower invitations and need to be mailed cutting my time even shorter. Still have not received a call back!! Would not recommend to anyone!
This New manager Edgar has horrible customer service, I’ve been doing business with this location and never had problems, the beautiful black girl helping me was great, he waited until she has printed all my work to simply tell her not to laminate and bind two pages because their machines jams, I was there for about an hour, I’ve been doing the same biding for 8 years.
Huge compliments to employees Michaela and Bailee. They gave us amazing customer service. We were not in the best mood when we came in, having been unable to get what we wanted at another store. Michaela made sure we got everything we needed and that it was the correct cartridge for our printer. She was able to find another product I needed. It is online only, so she and Bailee got the product ordered and made sure the delivery time would be acceptable. Good job, ladies.
Wow Office Depot, Wow. What a sad excuse for quality service! I ordered 2 bundles of paper and THIS is how they come. Not a SINLGE one not completely ripped up out of 18 reams! Who knows how bad the paper inside of the so called packaging is. Our office has to have quality products in order to properly execute our jobs, THIS IS NOTHING NEAR QUALITY!!! Over $100 of good that has potential of being unusable.
Warning you do not want to do business with this company, they gladly accept your money, psst! that is immediately, tell you of a delivery date that comes and goes, offer you phone service to a robot so you can practice what to say, they love seeing their customers angry. You receive a handful of excuses and a mouthful of I wants, however NO RESOLUTION to the problem, you as a individual mean nothing to this company neither does your business as for delivery of the product they use a half stepping outfit that either refuses or does not want to communicate with the customers they are suppose to deliver to. As for your money they take it, they inconvenience you, and they use YOUR money interest free as you MUST wait 3 days or more after cancelling. Neither the staff at the store nor their corporate we ignore you number offer assistance. Now use this store at your OWN risk for anything being delivered.
Went in this week. Bought a new keyboard/mouse combination. I was told that they wont except returns on keyboards. now? Pandemic? Not a single staff member was wearing a mask. I wont be going back as they dont seem to care at all about customer safety.
Excellent service and quality in the printing center. I had a large, complex order anf it was handled perfectly. Store was clean and laid out well. Easy to find what I needed. Workers were helpful, but not bothersome. The thing I liked most was that everyone working there was actually working - no side social conversations/goofing off while I needed help, no workers standing around trying not to notice customers, and workers easy to find when I needed assistance. Great experience. Great store.
Wow thats all I can say! When me and my brother entered the store all three employees asked what we where looking for? we told them printers. befor they all followed us to the printers one of the employees tells me just so you know we dont have any cheap printers left they stood over us as we shopped constantly ask what we where doing and where we where going with the Merchandice in our hands, I noticed three other customers who where White they where greated and left to shop in peace while my brother and I who are black and Hispanic where Followed around the store and interrogated and continually told about the prices of everything we looked at, as we left the store we saw a black man come in after us and they stared following him! I have never had this happen to me I will never shop Office Depot again no matter how desperate I am.
Went in for simple copies of an email pdf attachment. Was sent to the self service machine. Waited 10 minutes for a confirmation email that never came neither did any associates to offer assistance. Will not spend my companys money where I get ZERO customer service.
Yea, thats gonna be a no from me.
I have gotten a few different IT items here and I have never had any issues with anything. I always feel like I get helped right away and can get what I need. The service is generally always pretty good.
One star for Angel or Angela tone and attitude. during Co-Vid19 you are very sorry. Im already in line. I pick up my sales order bokk and cash. With a very sour tone. This is cash only sir imma need you to wait in this line. Lady DONT YOU SEE ME WAITING ALREADY! YOUR NOT ESSENTIAL IN THESE TIMES WITH THAT ATTITUDE.
Please update your office hours online, as I showed up to your store minutes before your posted closing time and you were already closed.
Office Depot/ Office Max has good and bands. Unfortuinally a girl from office max named Caroline Russell brings the bad with her. She fails to separate friendships from work. It got to be not only us not being friends. She is very inappropriate and unprofessionalMaking rude faces.Not understanding I’m going through a bad year/ bad holiday rush as bad as 2004!!Not respond to my mom passing away.Walk away when I need her help.She can’t provide customer service let alone be friendly!
Employees are not wearing masks and zero enforcement of distancing.
Shady business practices here! Online sale prices arent updated in the store. If you dont correct them, theyll gladly let you overpay. Always check online before going to the register.
I went there asked for a print of resume double sided in black and white for jobfair here.She comes up askes me if i wanted resume paper and i said whats difference she said none so i said ok.So what would have been a print of 30 cents a bage ended up 60 cents a page. I ask for manage to complain and he turned around and said he gave me resume paper for free and he did not.Then cause i sked for black and White and she printed it in color he wanted to charge me even more.These people are scamers and dont know how to do their job
Great selection of various office supplies, electronics and furniture. Great customer experience, thank you!
The best customer service, hands down.
I found myself with a printing emergency. After a bad experience at another company who suddenly said they could not complete my order, the employee here assured me she could get it done. And she did in a timely manner! She handled a frantic person well.
This is absolutely, hands down the worst service Ive ever received. I had to call the Office Depot corporate number to get any kind of service when all I need was an itemized receipt to be reimbursed for a purchase.This is the last time I will waste my time or money on going to an Office Depot store. Thank you for making me strictly an online customer.
Hooked me up with affordable business cards. Efficient and friendly customer oriented to satisfy your business needs!
Good selection, sometimes hard to find basic paper supplies. Helpful staff.
No customer service, could have stolen the whole store, not 1 of the 3 employees even acknowledged me in the store! Will gladly drive 5 extra miles to go to Staples. Done with this store
The new guys was helpful. I took the last shipping tubes though and only 1 other store in town had any (1 more 2 pack). I needed like 10 of these! Uhg! Guess Ill shop online.
Great staff and selection. Very informed on product.
I came in today to buy some supplies for the office and I bought a whole case of paper and some other small things. when I was checking out I asked if I could take the cart out since I weigh about half of what the case of paper dose and the lady told me that I would have to carry it out myself because they only have two carts left and no cart thing outside and didnt want to lose the cart. so therefore I struggled with my purse, bag of office supplies plus a case paper. lets just say I will be going elsewhere for office supplies.
I bring all my printing business to this location.
It was great so many sales and everyone was so helpful. Made it so unstressful.
This girl with short blonde hair had no clue what she was doing
I would love to say terrible things about the store. They did amazing helped me out wonderfully. But if you get ANYTHING that will require customer support, business acount or not good luck.
I just went to this awful store and tried to buy a printer but the checkout chick was the worst ever. We asked her to do a price check and after 5 minutes she says we were giving her hassle and giving us attitude. They lost out on $200 and walmart gained them. Nice job Office Depot, great customer service.
Went in to drop off a UPS package with a pre-printed label. Package still hasnt arrived after two months. I wonder what happened.
Nice people typical office depot definitely no air conditioning
This place is so bad I tried to find a good laptop for me and the guy barley helped me out any time I ask him a question he wouldnt answer me and he would tell me something else. bad customer service dont come here
Nice really good place loved itIll be back
Custimer Experience Supervisor Daniel was absolutely unhelpful. Printer is a few days out of warranty, necessitating a claim through SquareTrade. Still charging me astronomical rates for printing. If this were under my discretion, my customer would have walked out with free printing or a working printer.
Friendly staff and well stocked shelves.
Gr8 store found exactly what i was looking for.
Nice people and great products for low prices
Set to have business cards done and 2 stores could not even have them ready due to not knowing how to work there printer.
Well stocked Staff is knowledgeable and very helpful.
They really help me out when ever I have to make work places let me know when I have to switch ink colors to be a business.
I have found them expensive
The most unprofessional, worst customer service I think I have ever experienced.
They have almost everything you would need and if they dont have it, they will help you find who does
The price for the item that I was looking for was 4 times higher than other stores. Still had to purchase it due to the need at hand.
Dax helped us find what we needed and checked us out in 15 minutes in time for an appointment. Thanks!!!
Excellent. Fast and accurate
Not sure how to take care of a lot of customers
Horrible customer service stood in an empty line asking for someone to check me out and no-one helped me
Great customer services
This location is closed.
Very helpful
Great for business products
No good
Very expensive
Let them