NAPA just has better parts first of all. This location adds knowledgeable, friendly experts that are always very helpful. I recently had an electrical issue. Jason walked me through some basic checks and I found the problem. Thanks Jason.If you are looking for a place to buy parts where they actually care about solving your auto issues, not just selling parts, this is your place. Highly recommend!
Seems like a decent store with a good staff, fastidious and helpful.
Great customer service Read me up early at the entrance had the part in stock
Full synthetic oil under $5. Staff that knows what they are talking about and are very happy to help. I always use napa, but this particular one is my favorite as they are fast to help
They have great people who work here. 5 stars
Very helpful needed some new fasteners the gentlemen helped me by going to my car and seeing the ones I was needing. He made sure they were the right ones. Up and above what I was expecting. Thank you very much
Super friendly staff. Got me in and out quickly. Great job.
Great people great service. I go here for most of my parts. Chris and Rick are good knowledgeable guys and know how to help you. If Napa doesnt have it they can point you in the right direction.
Get what u want good quality good price
Been coming to this store for some time. They have everything and if they dont they can order it. Great staff
Napa Auto Parts has the best price on the parts. They are courteous and friendly, knowledge able and helpful . A good place to meet your auto parts needs.
Good. Place. Chris is very helpful. With what i need. To. Know
Napa is great! Chris and the guys are excellent! Helpful, knowledgeable, and friendly!
Napa in Colton I love that place now never knew they sold Heavy Duty Parts for heavy duty trucks was In-N-Out in 20 minutes and is very local to me staff members very nice and polite I will start buying my parts for tune-ups for my Freightliner m2 class 106 2008
Im a southern girl from a small town in Tennessee where everyone knows your name and treats you like family. I got that same treatment from Scott Hildreth at Genuine Auto Parts. He delivered excellent customer service and went above and beyond my expectations. He took the time to explain what I needed to do to fix and maintain my car and how to do it.If you need anything for your car or truck I highly recommend you go to Genuine Auto Parts in Colton, California. You are not just a number here, youll be treated like family.
Very knowledgeable staff, friendly, and good quality parts. Thanks to Alex who ordered my parts from another store and went to pick them up himself 👌
Really helpful and careful not to sell you something you dont need
If youre looking for the OEM part they are great and finding you the right parts for the job
Always has the part I need and the same guys have been there for over 30 yrs.
I came to this NAPA store because online it said they carried a pennzoil type of oil I use but I called before I left to verify after a few times of trying to call I drove to the store just to find out that they dont carry that type of oil at this store I explained about the online situation but they told me they cant do anything about it. Very bad experience its funny how driving there I see all the competition auto parts stores.
I ordered some parts Saturday morning & was told parts should be in same day by 1pm & that I will be notified as soon as they were in. Well I never got a phone call so I made the drive to that auto parts store & it was closed. Who would think that on a Saturday your auto parts store would close at 3pm, and to make matters even more worse its closed on sundays. So now im going to have to call off work on Monday because my truck is out of service, then wait for my wife to get home from work so we can go get the parts. Im sticking to Autozone from now on.
I was blessed
The staff here is super friendly and very helpful.
The best every
Theu have great customer service here
Been using GAP for years. Good people!
Very helpful and very nice
Chris was so kind and helpful.
Amazing people, with a lot experience on parts
Went by to replace a part, very nice and helpful
Great place helpful staff
Genuine is the best around.
Great customer service
Excellent knowledge and customer service
Great service and very friendly
Good customer service...
Know how off car parts
We buy parts there
Friendly service and know how
Great customer service
Great place
Good people
Very knowledgeable
Had what I needed
All things cheap
Very well attended, I recommend Mr. Cris for whatever you need, he with a lot of professionalism and kindness helps you and attends.
Place for my car